Trusted Agent profile · Harlow
★★★★★
1,174 reviews across 1 platform
Barnfield Way, Harlow, CM17 9TN
Simple Life's office in Harlow, at Barnfield Way, is rated 3.8 out of 5 across 1,174 reviews on 1 platform.
Every review we hold for the Harlow office, from every platform, shown as written. First names only.
5/5
TrustpilotSimple life have been brill
Simple life have been brill! The site is well looked after, maintenance is dealt with promptly and the staff are really helpful and knowledgeable. Leah and Olivia have had all my maintenance issues resolved really quickly. Thanks again :)
Thank you so much for your review Freddie! We're delighted to hear that you're pleased with the service!
5/5
TrustpilotInformative updates
I have recently been in communication with Junior Nolan who has been keeping me updated on repairs. This makes it much easier being kept in the loop especially with mulitiple repairs. Great job Junior!
Thank you so much for your lovely review Lisa!
5/5
TrustpilotOur experience so far
Our experience so far has been very straight forward, all the staff we have spoken to have been very helpful. We have not yet moved in, but we are confident things will run as smoothly as they have so far. We are looking forward to being part of the simple life family.
Thank you Jan! We're excited to get you moved in and feeling at home!
5/5
TrustpilotJade always helps with any questions I…
Jade always helps with any questions I have about my tenancy / property and she never makes me feel like I'm mithering. A credit to the SL team!
Thank you for your review Olivia!
5/5
TrustpilotI had a few issues that needed…
I had a few issues that needed resolving with regards to my property e.g needing a contractor to look at the locks. Junior from customer service handle my query brilliantly and efficiently. Thank you!
Thank you so much for your positive feedback Harry!
5/5
TrustpilotFlexible service
Very happy and satisfied with SimpleLifeHomes with a flexible service. In one week, we had the documents approved and we hope to move in two weeks to our new home. I am happy to recommend it as a team of professionals and very practical to finalize and award properties to their tenants.
Thank you for your positive review. We're pleased you've had a great experience with our team and we look forward to moving you in to your new home very soon!
5/5
TrustpilotFab landlord up to now
Fab landlord up to now. Very quick and responds promptly.
Thank you, Mandy!
4/5
TrustpilotGreat!
It was comfortable and a amazing time here so thank you. Regards SB
We're really pleased to hear it Claudette!
4/5
TrustpilotClean and spacious flat
The flat is clean and spacious with useful furnitures. The maintenance team is efficient and customer-oriented that they come and clean up the flat effectively. The only drawback is my flat has no balcony.
Thank you for your review Phan!
5/5
TrustpilotThe reference process was stress free
The reference process was very stress free. I was updated promptly throughout the referencing process.
Thank you for your review Abdul!
5/5
TrustpilotThe communication
The communication, prompt response to queries and support along the way as well as the degree of patience demonstrated by the staff is really amazing!!! They allay your fears and help profer solutions to any issues causing worry. It's been an amazing journey so far...
So lovely to read your comments Ruth - we're glad to hear of your great experience of our team.
5/5
TrustpilotGreat letting agency
Great letting agency - always very responsive and helpful!
Thank you for your lovely feedback, Dominique!
5/5
TrustpilotBeen in simple life homes in Bury st…
Been in simple life homes in Bury st Edmunds for 2 years now with Hannah Bishop as our property manager. Alway fantastic service and prompt response from Hannah.Great Job and appreciate all the help
Thank you for your review Bazil! We really appreciate the feedback!
3/5
TrustpilotAbout the tenancy agreement
When signing the tenancy agreement, I found my name is wrong and my wife's information is missing. Although I have emailed to related party to revise the agreement, but no feedback or follow up.House quality is good or even above average.Looking forward to moving-in.Cheers! Lee
Thank you for your comments.We understand that there was a spelling error on the original application, which was then transferred on to the tenancy agreement. Once this was flagged to the team, we're pleased that this was rectified within 24 hours and your new agreement - including your wife's details - was supplied to you.We look forward to you moving in and settling into your new home.
5/5
TrustpilotExcellent service …
I called in the morning and Christine met me at apartment same day showed me around 2 different apartments Most helpful and then on office too overI move in the end of this month
Thank you for your review and kind feedback for Christine!
5/5
TrustpilotOver the moon with everyone at…
Over the moon with everyone at Simplelife Homes We love our home and just hit 5 years Thank you 😊 Repairs always on time too 😊Lisa, Mike and family 😊😊
This is brilliant to hear! Thank you Lisa!
5/5
TrustpilotAmazing company throughout .
Amazing company throughout .Our home is stunning and we now have a home for life
Thank you for your lovely review Michele, we wish you many happy memories in your home!
5/5
TrustpilotSimple Life Homes have been amazing the communication …
Simple Life Homes have been amazing the communication and update have been informative. This has helped ease the move anxiety and stress. Looking forward and very excited.
Thank you so much for your wonderful review! We hope you enjoy your new home!
5/5
TrustpilotTrustable
Best service and support they provide
Thank you for your feedback Mohammad!
5/5
TrustpilotThank you for being responsive to a…
Thank you for being responsive to a minor complaint Laura.
Thank you for your feedback Mia!
5/5
TrustpilotFantastic and friendly service with…
Fantastic and friendly service with excellent customer support. Well recommend.
Thank you for your lovely review Lisa!
5/5
TrustpilotHappy Tenant
Things couldn’t have went any smoother.
We're really pleased to hear it, Nae!
5/5
TrustpilotChristine dealt with our enquiry and…
Christine dealt with our enquiry and she was so helpful, friendly! Even though i called about 1000 times and had 1 million questions she was patient and lovely to speak with.
Thank you for your review Priyanka! We're always here to help!
5/5
TrustpilotThe house meet my expectations and it…
The house meet my expectations and it was very easy for the application process
Thank you for your review Omotayo!
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