Every review we hold for the Harlow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleNothing short of incredible 🌟
Thank you to Sonny, Karen & all the team at RJ for getting our sale tied up and over the line. We couldn’t be more thrilled to be in our new home. Sonny …
J · 14 April 2024
Agent replied · 26 August 2024
Thank you so much for the kind words! We're thrilled to hear about your positive experience with Sonny, Karen, and the team. We strive to provide a professional, honest, and caring service to all our clients. Congratulations on your new home, and we appreciate your recommendation!
★★★★★ 5/5
GoogleHad the most seamless and stress free experience whilst selling our property, thank you so much to the Harlow team, and especially Karen for leaving no stone unturned and keeping us fully in the loop every step of the way. You’ve all been amazing!
Chelsie · 24 November 2023
Agent replied · 26 August 2024
Thank you for choosing our Harlow team for your property sale! We're thrilled to hear you had a seamless and stress-free experience, thanks to Karen's dedication. We appreciate your kind words and are always here to keep you informed. Looking forward to assisting you again in the future!
★★★★★ 5/5
GoogleI have nothing but praise for the team at R&J. Professional, clear communications, and they sold our Flat extremely quickly. Charlie who did the initial listing was friendly and helpful, and Karen chased the sale / purchase throughout. I don’t believe it would have happened without her. Local agents who know the area and their expertise is invaluable. 5* service.
Chris · 14 April 2025
Agent replied · 26 August 2024
Thank you for your 5-star review! We are thrilled to hear about your positive experience with our team at Reyland Johnson Estate Agents. We strive to provide professional and clear communication throughout the process. Charlie and Karen will be delighted to hear your kind words. We look forward to assisting you again in the future.
★★★★★ 5/5
GoogleFrom the outset we found the agents beyond helpful & understanding (especially as we were selling my late parents’ house). In particular Karen who managed the account after a buyer had been secured was superb demonstrating patience & determination especially when dealing with an unhelpful ‘legal person’! Thank you, Team RJ!
Robert · 7 April 2023
Agent replied · 26 August 2024
Thank you so much for your kind words! We are delighted to hear about your positive experience with Karen and our team. We strive to provide exceptional service, especially during challenging times. If you need any further assistance, please don't hesitate to get in touch. Thank you for choosing Team RJ!
★★★★★ 5/5
GoogleThis is the second time I have used R&J and yet again they knocked the ball out of the court ! Excellent communication all the way through the sale and help given when needed. The most professional company I have ever dealt with from start to finish. Brilliant service.
William · 14 August 2025
Agent replied · 26 August 2024
Thank you for the kind words! We strive to provide top-notch service from beginning to end. We appreciate your feedback and look forward to serving you again in the future.
★★★★★ 5/5
GoogleWe purchased our property through reyland Johnson and I have to say a huge thank you to Karen who has gone above and beyond for us. Karen was the glue that kept us all on track and made this process of moving as smooth as possible and we really appreciate it.
Rachel · 29 March 2023
Agent replied · 26 August 2024
Thank you for your kind words! We are thrilled to hear about your positive experience with Karen. We pride ourselves on delivering exceptional service, and it's great to know that Karen's hard work made your moving process smooth. We appreciate your feedback!
★★★★★ 5/5
GoogleFrom valuation to completion the team worked hard to find us the best buyers and achieve the best price with honest and reliable advice. Would highly recommend to anyone looking to buy and sell.
Paul · 1 January 2026
Agent replied · 15 January 2026
Thank you, Paul, for your wonderful review! We're thrilled to hear that our team provided you with honest and reliable advice throughout the process. Your recommendation means a lot to us, and we appreciate your trust in our services. If you ever need assistance in the future, don’t hesitate to reach out!
★★★★★ 5/5
GoogleI’d like to thank the team at Reyland & Johnson for going above and beyond over the last 4 months to now be at the stage of getting my keys and moving in! You were all great I hope the flowers and chocolates go down well as a small token of my appreciation!
Kind Regards
James Ryan
James · 10 August 2022
Agent replied · 26 August 2024
Thank you so much for your kind words, James! We're delighted to hear about your positive experience with us. Enjoy settling into your new home, and we truly appreciate your thoughtful gesture. If you need any assistance in the future, feel free to reach out. Best wishes from the Reyland & Johnson team!
★★★★★ 5/5
GoogleHonestly can not rate them highly enough. They were brilliant from start to finish with selling our house with them and also buying a house from them. Always answered any questions we had quickly and explained the process etc and kept us updated at every step.
Would recommend to anyone looking to buy or sell a property with them.
Carl · 14 April 2025
Agent replied · 10 November 2024
Thank you so much for your kind words! We are thrilled to hear about your positive experience with us. We always strive to provide excellent service and make the buying and selling process smooth for our clients. Feel free to reach out if you need anything in the future.
★★★★★ 5/5
GoogleDealing in the main with Ben and frankie, wehave always recieved a professional and very efficient service from this agency.
John · 14 March 2026
Agent replied · 14 April 2026
Thank you for your positive feedback, John! We're thrilled to hear that you received professional and efficient service from Ben and Frankie at Reyland Johnson Estate Agents. Your satisfaction is our priority, and we look forward to assisting you again in the future!
★★★★★ 5/5
GoogleKaren has been great, kept us in the loop the entire way through the process. We are first time buyers so she helped us at each stage understand what was happening and what was next. Thanks Karen we really appreciate it!
Sophia · 24 July 2023
Agent replied · 26 August 2024
Thank you for your kind words! We're delighted to hear about your positive experience with Karen. We strive to provide excellent service to all our clients, especially first-time buyers. If you need any further assistance, feel free to reach out. Congratulations on your new home!
★★★★★ 5/5
GoogleCan’t thank you enough Ben - from start to finish you have been communicative and open and guided us through. We stupidly sold our property with purple bricks but bought a property via you guys and MY GOODNESS - the difference. We will not be using any other estate agent if we ever sell again!! Thank you.
I honestly don’t know where to start with what to say about Karen Avery. She is BRILLIANT!! She honestly has been so informative, kind, calm, empathetic and so on. We have had such a rough journey with the sale/purchase on our property; it has been so prolonged and Karen has worked so well with us to help get us to where we need to be. Karen is a complete asset to the company and honestly if you have Karen working with you on your sale/purchase you are in safe hands!! It got to a point Karen and I were talking daily - I will miss our chats!! Thank you Karen.
Sophia · 31 August 2022
★★★★★ 5/5
GoogleHaving found being a landlord increasingly challenging over the last few years, I was recommended RJ letting agents by a friend. I’m so relieved to have signed up for their ‘fully managed service’ and feel totally supported by Natasha, who has been instrumental in getting things sorted, and has really lifted the weight from my shoulders. I should have done this a long time ago, better late than never! In a world where things are becoming more and more challenging for landlords and tenants alike, it’s reassuring to have a decent letting agent to lean on. Many thanks!
Rys · 18 December 2023
Agent replied · 26 August 2024
Thank you so much for sharing your positive experience with our fully managed service and Natasha. We're glad to have lifted the weight off your shoulders and provided the support you needed. We strive to make things easier for landlords and tenants. Your feedback means a lot to us!
★★★★★ 5/5
GoogleFantastic experience from start to finish. We actually sold our house and purchased with the same company. They made a usually stressful experience seem very easy and calm. No question or request seemed an issue for them at all. Would be happy to use again. James and the team done a fantastic job!PositiveQuality, Professionalism
Mr · 27 August 2021
Agent replied · 22 October 2024
Thank you for the glowing review! We are thrilled to hear that you had a fantastic experience selling and purchasing with us. Our team aims to make the process as easy and calm as possible, and we're pleased that James and the team delivered exceptional service. We look forward to assisting you again in the future!
★★★★★ 5/5
GoogleKaren was a 5star agent! Was very helpful and patient with our case. All info we needed and questions we had, were answered in a timely manner. Would highly recommend, was a pleasure dealing with Karen.
Jana · 15 August 2023
Agent replied · 26 August 2024
Thank you so much for your kind words! We're thrilled to hear that Karen provided such excellent service. We strive to be helpful and patient with all our clients. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your recommendation!
★★★★★ 5/5
GoogleSimply fantastic. Communication was excellent. Claire Turner kept me in the loop with all updates. My questions was answered promptly. As a first time buyer the process was very smooth and very well explained. I even used their recommended lawyer in which he was also fantastic. The lawyer fees were a lot less than I expected. 10 out of 10 and 5 star review from me. I would most certainly be using their services again in the future should the need arise. Highly recommended, you will not be disapointed!!!
Suly · 28 May 2022
★★★★★ 5/5
GoogleI would like to say big Thank you to this Agency. These guys know their stuff and are always there for you. I was renting via quite a few different competetive agencies previosly and I have to say these guys are the best. First agency ever who really cares and is not intrested only in taking your money. My special thanks is to Natasha as she always supported me with all my requests, helped me resolved all issues very quickly and on top of all she always responded and explained everything I need to know . If you want to rent, buy ir sell your property this team of people is the best option. I can not recomand them enough.
Thank you
Mirka · 10 September 2023
Agent replied · 26 August 2024
Thank you for your kind words! We are delighted to hear about your positive experience with us. Natasha is a true asset to our team, and we are glad she was able to assist you efficiently. We appreciate your recommendation and look forward to helping you with any future real estate needs.
★★★★★ 5/5
GoogleNatasha Demetriou, Abbey Langley and Lucy Neate were all really professional and prompt, and the whole process went smoothly. It's nice to be able to ask questions as well, and have them answered quickly and succinctly!
Stapleford · 28 April 2023
Agent replied · 26 August 2024
Thank you for your kind words! We're thrilled to hear that Natasha, Abbey, and Lucy provided you with a professional and prompt service. We always strive to answer questions quickly and succinctly. We appreciate your feedback and look forward to assisting you again in the future.
★★★★★ 5/5
GoogleWhat can i say! I've had the pleasure of working with Reyland & Johnson for my last two moves and with James at prior companies. The reason i use them...they are the best. Honestly, these guys and gals work really hard and nothing seems to much trouble. They also deliver the truth when its needed to make sure you understand what's happening and how the market is doing, this for me is worth every penny.
The after sales services is just as good and made me feel like i had someone on my side navigating solicitors and the full chain.
Thanks again to Karen, James and all the team at R&J!
Keeley · 20 July 2023
Agent replied · 26 August 2024
Thank you for trusting Reyland & Johnson for your moves! We are thrilled to hear that our team provided you with top-notch service and guidance throughout the process. We appreciate your kind words and look forward to assisting you in the future. Karen, James, and the whole team send their regards!
★★★★★ 5/5
GoogleThe service I received was absolutely amazing from start to finish!
I expressed interest in a particular area, and was called immediately by Charlie, when a property that met the criteria was listed.
Natasha took over and regularly informed me of progress, I felt like she really cared about our needs, and did everything in her power to get us in our dream house. She even went as far as to call me on her day off to inform me of the good news!
The whole process was very smooth and I found the whole team to be extremely helpful and efficient, this is definitely an agency I'd recommend.
Paulina · 31 May 2023
Agent replied · 26 August 2024
Thank you for sharing your positive experience! We're thrilled to hear that Charlie and Natasha provided exceptional service, going above and beyond to help you find your dream home. We appreciate your recommendation and look forward to assisting you with any future real estate needs.
★★★★★ 5/5
GoogleExcellent experience from start to finish. Jake was a fantastic sales agent, so knowledgeable about the area and the market. As a team they are very quick to respond to buyers queries (tried and tested as we also viewed several properties with them - unlike many agents they call back every time!)
Sonny & Clare were efficient and attentive when processing our sale, and were the hardest working agents in our chain, responsible to pushing it over the line every time. Thanks so much guys!
Marianne · 6 June 2021
★★★★★ 5/5
GoogleVery helpful and encouraging. Made me feel at ease throughout the process and the after care was brilliant.
Helen · 16 December 2025
Agent replied · 15 January 2026
Dear Helen,
Thank you for your wonderful feedback! We are thrilled to hear that you felt at ease throughout the process and appreciated the aftercare. Your satisfaction is our top priority, and we’re glad we could provide you with a positive experience. We look forward to assisting you again in the future!
★★★★★ 5/5
GoogleI just wanted to say a big Thankyou to Reyland & Johnson who have just sold my property I can honestly say I've never worked with such a caring hard working Agency who have been a pleasure throughout
Karen is unbelievable Thankyou for helping me through the whole process
Ben - James - Sonny - Dean & Charlie Thankyou for your hard work
Keely & Rich Nickolds x
Mr · 8 December 2022
★★★★★ 5/5
GoogleWe bought a property through Ryland Johnson. Karen was great at following up with the broker and solicitors to get the purchase over the line
Harsh · 9 October 2023
Agent replied · 26 August 2024
Thank you for sharing your experience with Karen at Ryland Johnson! We are thrilled to hear that she provided great follow-up and helped get your purchase completed smoothly. We appreciate your feedback and look forward to assisting you in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.