haart Harlow reviews

★★★★★ 5/5

Google

Lloyd Richards of Haart came to value my new build house in Bishops Stortford recently. I found his knowledge of the local market and his advice invaluable and would highly recommend both him and Haart.

Daniel · 16 October 2024

★★★★★ 5/5

Google

I'll be honest I was not impressed with my estate agent but he has since left. However after sale was agreed it was Cassie and Kris who were worth their weight in gold. Without Kris I think I would have lost my mind, she worked incredibly hard to communicate with all parties in the chain and solicitors. 6 stars if I could!

Victoria · 18 February 2023

★★★★★ 5/5

Google

All staff were friendly and helpful. Communication was brilliant and always kept me in the loop at every stage. I would definitely recommend Haart! A big thanks to Kris who has been fantastic!!

Bex · 29 July 2019

★★★★★ 5/5

Google

I had a great experience with Haart recently, Ollie and Kris were lovely to deal with over the past few months, I felt very well supported and looked after. thank you so much!

Phoebe · 29 July 2019

★★★★★ 5/5

Google

I have had a great experience viewing a number of properties with Chris. He was professional and knowledgeable and made what could have been an intimidating process as a single woman extremely easy. He kept in contact regularly and I look forward to completing on the perfect property for me with his help.

Hazel · 26 October 2023

★★★★★ 5/5

Google

Stacey has been great to work with. She is extremely professional and made the process of managing my rental property a good experience. I would recommend her and the letting team to my friends and family.

Ann · 18 November 2023

★★★★★ 5/5

Google

Robert was very informative at the viewing when he showed me around Spencers croft

Katarzyna · 9 February 2023

★★★★★ 5/5

Google

Rob was very friendly and informative and was able to answer all my questions

Laverne · 9 February 2023

★★★★★ 1/5

Google

Do NOT go with this estate agents if selling a property. They do not know the first thing about customer service. They are so pushy in making you take an offer if not right. And if they sense they won't get a quick sale they are not interested. We had such a poor experience. We went else where and had to go into the shop to speak with someone because they ignored our calls to cancel. 3 months after cancelling a contract with them, they still haven't collected the sign they have promised they would.

Craig · 5 December 2019

★★★★★ 5/5

Google

I met the lovely Araminta Blackwell who is exceptional! Took time to understand our needs and was flexible in arranging viewings. Araminta answered all our questions with so much kindness and expertise. Highly recommend

Onai · 16 October 2024

★★★★★ 5/5

Google

Great experience. Wouldn't be possible without Demi's professionalism and dedication. Thanks Demi for being always present and available.

Ricardo · 13 August 2022

★★★★★ 1/5

Google

A sad day for all when a five star review has to be demoted to a meagre one star. While they are more than helpful in taking your money and ensuring that they can keep taking your money, as soon as that stops so does their helpfulness. I moved out of my letting 2 months ago. Paperwork finalised, no problems... I wait and wait. Nothing from them. So I contact them and they say that I need to arrange it with my landlord myself. Okay, fine. He was less than happy that they weren't doing anything themselves - presumably that's part of what he is paying them for surely? Anyway I digress, he emails them confirming it's return as do I... Problem solved right? Nope. Despite a dozen emails and liaison between me and the landlord, Haart is no further forward in returning my deposit. It's now to the point where they are not even returning my communications and actively ignoring me. Only good thing I can say is that they use a deposit scheme so I am able to put in a claim and dispute regarding all of this.

Chimpy · 30 July 2019

★★★★★ 5/5

Google

When i had to sell my dads flat i had several estate agents come round and give me a valuation, i chose haart because of there friendly welcoming approach , they made me feel like i had nothing to worry about especially whilst i was going through such a difficult time with funeral arrangements and grieving. Haart where amazing! Completely understanding and compassionate. Karen , ollie , shaun and the rest of the team went above and beyond for me.. Not only as a company , but as people.. They are lovely , genuine down to earth caring people and i couldn't recommend using there services high enough!!.. 5* rating from me and my family. Thank you all so much for everything you did..

Mason · 29 July 2019

★★★★★ 5/5

Google

Haart Estate Agent in Harlow have been wonderful! After an extremely difficult sale on my late Mother's house due to a problematic and complex chain, we have just exchanged! Haart have been an excellent agent to deal with right from the valuation, right up to the completion. I have felt supported and informed all the way through.....not your average experience from a estate agent. I truly believe that they cared about me as a person as well as a client. Haart Harlow have handled the whole sale with professionalism, integrity and good humour. I cannot recommend them enough! I shall be asking them to handle the sale of my own home in the not too distant future. Thank you to ALL at Haart!!

Sallyhsop · 29 July 2019

★★★★★ 1/5

Google

A sad day for all when a five star review has to be demoted to a meagre one star. While they are more than helpful in taking your money and ensuring that they can keep taking your money, as soon as that stops so does their helpfulness. I moved out of my letting 2 months ago. Paperwork finalised, no problems... I wait and wait. Nothing from them. So I contact them and they say that I need to arrange it with my landlord myself. Okay, fine. He was less than happy that they weren't doing anything themselves - presumably that's part of what he is paying them for surely? Anyway I digress, he emails them confirming it's return as do I... Problem solved right? Nope. Despite a dozen emails and liaison between me and the landlord, Haart is no further forward in returning my deposit. It's now to the point where they are not even returning my communications and actively ignoring me. Only good thing I can say is that they use a deposit scheme so I am able to put in a claim and dispute regarding all of this.

Calum · 29 July 2019

★★★★★ 4/5

Google

After a change is circumstance, I started looking for a new house in Essex. Like most people, I scanned Rightmove and viewed a few properties and on several occasions, I went to visit homes handled by Haart. The young chap who showed us around was like stereotype that many might assume of an estate agent. Young, shiny car, smart suit but myself and my partner were impressed by his patience, ability to answer questions directly and the good advice he gave. Over a 6-month period we looked at houses until we found a property we wanted, again through Rightmove, which was handled by Haart. With Christmas looming, we decided to move quickly and within a week, we had made an offer and put our property on the market. We went with Haart for our listing as they had impressed us during our search and as both our agent for sale and purchase, we hoped this would speed up the process. We had our first prospective buyers within a week and a firm offer within 2 weeks. We then raced to complete before Christmas but that was not possible due to the legal paperwork. Across the entire process the team at Haart were available over the phone, answered our questions and were a pleasure to do business with. In total, it took us 12 weeks from start to finish and apart from a few small niggles, it was better than I hoped for. Only 4 stars because they were probably more expensive than a Purple-Bricks style rival but the service was fantastic and like most things in life, you tend to get what you pay for! Thank you Haart Harlow and if we move again, you will be the first people we call.

Will · 29 July 2019

★★★★★ 5/5

Google

I have only positive things to say. When I put property on the market the market was a little slow but I was aware this was a trend in the market. Things picked up in the new Year and a sale was soon agreed. The care after this was excellent and I particularly praise Kris who worked so hard to keep me informed and liaised so efficiently between all parties and to keep me informed, but all members of staff were helpful and efficient

Eleanor · 29 July 2019

★★★★★ 5/5

Google

On the occasion of selling our house, the team impressed us with their professionalism and excellent service - not only the two gentlemen, Shawn and Dan came to our first meeting well prepared with folder that was a useful source of information for us and it contained a list of local properties sold in the last few years. They were courteous, well informed and looked smart. They visit and our not difficult decision to choose Haart to assist us in the sale of our house was followed up by a reassuring text message thanking for our custom. Every step of the way was followed up by a friendly Kris and her courtesy calls and every request was promptly dealt with with a smile. We were truly impressed by their excellent customer service as they were all a pleasure to work with from day one right up to the very end. Thank you Haart! Alexandra & Billy Clark

Alexandra · 25 June 2019

★★★★★ 5/5

Google

Kristine & the team at Haart have been great. The communication was great and I was kept updated throughout the process. Very helpful, reassuring, and advises accordingly. Thanks, Mel & Paul

Melissa · 18 November 2024

★★★★★ 5/5

Google

Can't recommend enough, lovely people who gave us the smoothest experience possible in such a stressful time. Despite some of the standard moving hurdles they have been so efficient and helpful- without doubt would use their services again in the future. Thank you to you all.

Mel · 29 February 2024

★★★★★ 5/5

Google

I am extremely happy with the service I received from Cassie Tovel. She worked quickly and didn't waste any time, she was very straight forward and answered all questions that I had and did everything to help me at all times. It is because of her that me my partner and our 6 month old baby now have a lovely home to live in.

Sherisse · 12 October 2022

★★★★★ 5/5

Google

Had a great experience dealing with Shawn Meakins, he was very knowledgeable and informative and went above beyond to help us, even answering our questions out of work hours, i would highly recommend using his services for assisting in every aspect of the property market, i will definitely be using him in the future.

Kevin · 19 August 2023

★★★★★ 5/5

Google

Rob was informative, thank u Rob for ur help

Emmanuel · 27 May 2023

★★★★★ 5/5

Google

Robert was so informative while viewing couples of properties.

NAZMUL · 27 May 2023