5/5
Robert was so informative while viewing couples of properties.
Agent replied · 24 June 2023
Thank you for your great feedback. Good luck with your property search.

Trusted Agent profile · Harlow · Essex
★★★★★
895 reviews across 3 platforms
4 West Gate The High, Harlow, Essex, CM20 1JW
Part of haart, see every office.
haart's office in Harlow, Essex, at 4 West Gate The High, is rated 4.8 out of 5 across 895 reviews on three platforms, including 873 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
873
Reviews on Google
This office
21
Reviews on Facebook
This office
1
Reviews on The Trusted Agent
This office
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Harlow.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Harlow office, from every platform, shown as written. First names only.
5/5
Robert was so informative while viewing couples of properties.
Thank you for your great feedback. Good luck with your property search.
5/5
We have worked with Haart for a number of years, Stacy has always been helpful, friendly, polite and provides the necessary information needed for us to complete jobs. Thank you for working with us we look forward to 2024 with you and the team! Team JDV
Thank you Kirsty for your 5 star review and your kind words. Stacy Cordaroy Property Management
5/5
We have worked with Haart for a number of years, Stacy has always been helpful, friendly, polite and provides the necessary information needed for us to complete jobs. Thank you for working with us we look forward to 2024 with you and the team! Team JDV
Thank you Kirsty for your 5 star review and your kind words. Stacy Cordaroy Property Management
5/5
Lloyd gave some great insights into the Bishops Stortford area. We are considering moving to the area and he helped us to narrow our search and focus on a few key roads.
Hi Alec, Thank you for your lovely review. Really pleased that you are happy with the service you have received so far from Lloyd. Kind Regards Cassie Tovell
5/5
The service i was provided was absolutely amazing Demi especially stood out since she was the one who was helping me throughout the journey of finding a property! She was extremely kind and always was on the other side of the phone to answer any of my questions, She really made haart stand out as a business and was just super helpful from the start!
Thank you for your 5* review Skye. I'm delighted to hear that Demi's customer service skills made her and haart stand out from the competition. Thanks, Harlow Lettings Team
5/5
Could not fault the service provided by the Haart team , sold our house within 6 days was on the market with another agent got more viewings in the first 3 days then being with another agent 3 months , cassie made us feel at ease and was so friendly and very helpful , brilliant follow up and welcome by Shaun and Daniel who done most of the viewing was friendly and very helpful , would highly recommend haart
Dear Shelley Murphy, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Harlow estate agents
5/5
Amazing team at Haart Harlow. Special thanks to Kristine Carr who is an absolute asset to the company and went above and beyond in helping us buy our first family home.
Thank you again for taking the time to let us know how we did. We hope you have a great day! We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Harlow estate agents
5/5
Kris has been a fantastic help and support through my purchase. It has been a pleasure working with her and the team at Haart. I have great trust in their work.
Dear Abbi Williamson, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
Hats off to the exceptional team at Haart Harlow Shawn, Cassie ,Ollie and Dan. After having an unfortunate experience with another estate agent I had to choose the best in the field and Haart it was . Very professional, always there to answer phone calls and deal with all the enquiries but most of all to provide such a customised service . Managed to sell our house in days with offers that we could choose from and guide us all the way through exchange of contracts and completion. Wouldn’t hesitate to recommend Haart Harlow to anyone who wants the best . Thanks a million, you truly did a fantastic job. Regards, Lori and Cornel
Dear Lori Tudose, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We wish you all the best for the future in your new home. haart Harlow estate agents
5/5
Special thanks to ALL of the staff at Haart who helped with the sale. However, special mention needs to go to the following staff members:- Cassie, Sales Executive, was very professional and business like, whilst still being very approachable. She answered all of our questions at the valuation, and was very helpful along the journey. Dan, Negotiator, worked extremely hard to find a buyer, was very supportive, and succeeded in procuring a sale, after a bumpy ride! Thank you. Kristine - Sale Progressor, once an offer had been accepted, and our file was passed to Kristine, things really took off. She went above and beyond her job description, kept me informed every step of the way, and successfully pushed the sale through to the end. Thank you very much. Thank you all.
Dear Kathy B, Thank you for leaving such great and detailed feedback about your experience with haart Harlow estate agents. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. We are always more than happy to assist you if anything else comes up. Take care! haart Harlow estate agents
5/5
Alison was really helpful, nothing was too much trouble
Thank you for your review. We are pleased you are happy with her service. Kind Regards haart estate agents.
5/5
Excellent service! Alison Sadler is a pleasure to deal with. Happy to recommend!!!
Hi Daniel, Thank you for your 5* review and your recommendation, I'm delighted that Alison has provided you with an excellent service. Thanks, Harlow Lettings Team
5/5
Fantastic team, really helpful and friendly. In particular Alison Sadler who was excellent
Hi Lee, Thank you for leaving Alison a 5* review. I delighted to she has provided you an excellent service. Thanks, Harlow Lettings Team.
5/5
Robert was fantastic and I received great information thank you for being so knowledgeable
Thank you Megan for your kind words and 5* review for Robert. We are very pleased to have him as part of our team. Kind Regards Cassie.
5/5
Really pleased with my experience at Haart buying my first property. The whole team were fantastic and kept me up to date throughout my purchase. Whenever I have needed any advice it has been easy to contact someone willing to help. Chris C was particularly helpful when viewing the property. Would highly recommend.
Thank you Jack for your 5 Star review. we are pleased you are happy with the service you have received. Many Thanks Haart Team
5/5
Fantastic service throughout the process. Used Haart to sell our house and purchase a new one. Chris was amazing and made the whole thing simple. Thanks everyone for your help.
Dear Daryl Cox, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We wish you all the best for the future in your new home. haart Harlow estate agents
5/5
We wanted to thank jade-Nicole Smith and chelsie for helping with paperwork to rent the house. They were very friendly and very professional doing their job. We were looking for a house to rent with many diferent agencies online. I have recive a message saying we will contact you but they never called us back. when sending an email to haaart lettings the next day they contacted me the next day and made an appointment with chelsea to view a house and was she very kind with us greeted us with a good smile and the other person jade she was very kind and helpful when doing the paper work. they did their job very profesionally. Thank you very much for helping HAART lettings and thank the boss of them for hiring people like them. by Victor Zorrilla Harry Heredia Gabriela Lara
Dear John Zorrilla, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.Thank you again for your star rating! Regards haart Harlow
5/5
The whole team didn't stop working so hard to get us to completion. We had a really tough time with solicitors and Kristine especially had so much time and patience to get us over the line. Thanks so much to everyone at Haart Harlow.
Thank you Bradley for your lovely review and kind words. We wish you all the best in your new home and hope to have a visit when Baby Richardson arrives. From the Haart Harlow Team
5/5
Demi was fantastic throughout the whole process. Polite, informed, and super helpful. I'd definitely recommend Haart !
Thank you for your 5* review Rowan, I'm so happy to hear that Demi was able to provide you with fantastic customer service. From, Harlow Lettings Team
5/5
We have just completed the sale of our house through Haart Harlow. Due to difficulties with our purchase the process took almost a year, in that time Karen supported us by liaising with the solicitors and the estate agent we were purchasing through. We felt that Karen really cared and was supportive of us as well as our buyers in the whole process. I will really miss speaking with Karen every week now it's all completed, her patience and understanding was amazing. All the staff at Haart were extremely helpful and professional at all times. If they said they would return a call it would be the same day or as soon as they could. Completely personal and friendly service which is so important when selling a property. Highly recommended
Dear Michelle, Thank you for leaving such great and detailed feedback about your experience with haart Harlow estate agents, as you say it was a lengthy process, fortunately your buyers were very accommodating during the purchase of your home. Please do feel free to give me a call, I shall miss speaking with you too!! You really made our day today, all at haart (especially Karen)
5/5
Rob was friendly and helpful
Thank you for your review Ellie. Good luck with your property search, i know Rob will keep in touch. Kind regards haart Estate Agents.
1/5
Haart have been renting our house. Never use this company. They gave the deposit back to previous tenants before inspecting the property. Lots of rubbish was left in both the garage and loft. Mo promised to remove this. He didn’t. He is the rudest, unhelpful useless person. He has no people skills at all. He should not be doing this job.NegativeResponsiveness, Quality, Professionalism, Value
Hi, We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email help@haart.co.uk with details and we will pass to the relevant team to investigate for you. Thank you
5/5
Was just show around a property in Harlow by Araminta. Araminta had all the details for the property available upon request. Pleasure to deal with, and hopefully we can secure the rental with her assistance. Thank you
Many Thanks for your review and 5 stars for Araminta . We wish you all the best for your rental.
5/5
Honestly amazing service!! Had a difficult experience with solicitors but team at Haart (Kris, Cassie, Mukesh all of them) made it so much better. Great communication, professionalism and experience, honestly made this experience great for me - took so much stress off me!! Cassie especially 5 star service, can’t not thank her enough. I will definitely be using this service again.
Thank you so much for your lovely review Anita. We wish you all the best in your new home. Cassie Tovell.
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Yes. In The Trusted Agent 2026 awards: haart, Harlow won Platinum.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Harlow.