Trusted Agent profile · Harlow, Essex
★★★★★
868 reviews across 3 platforms
4 West Gate The High, Harlow, Essex, CM20 1JW
Part of haart, see every office.
haart's office in Harlow, Essex, at 4 West Gate The High, is rated 4.8 out of 5 across 868 reviews on three platforms, including 846 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Harlow office, from every platform, shown as written. First names only.
5/5
GoogleThe whole team from Haart who were involved in selling my property were great from the start. Especially Karen who always kept me in the loop & was their to answer any questions that i may of had. I would highly recommend.
A Google User, thank you for taking the time to leave us feedback. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Harlow estate agents
5/5
GoogleAs always there has been ups and downs with any house purchase or sale and I was no different. No issues were caused by Haart, Kris and Cassie have been a godsend, keeping me sane and informed. We lost a house purchase and then our buyer, within 2 days Haart had us back on the market, viewers and then a number of offers. They have not lost patience with my numerous emails and calls and stepped in to help my buyer even though he had no agent. They have gone above and beyond and I have been really grateful for their kindness, patience, professionalism and in the end friendship. Please all remember, they are there to help, they want the house sales and purchases to go as smooth as possible so be kind to them too. If its delayed or goes wrong it's not there fault!!! A huge thank you again to Kris and Cassie.PositiveResponsiveness, Quality, Professionalism, Value
Holly thank you so much for your lovely feed back, and we are glad you are happy with the service. We wish you all the best in your new home.
5/5
GoogleReally pleased with the service I have had from Araminta Blackwell at the Harlow branch. She's been great with helping us find a property to rent. Very professional and friendly, she has explained everything in detail to me. I cant fault the service I have received and would highly recommend Haart
Dear Lisa, Thank you so much for your kind words, I very much look forward to moving you into your new home. Kind Regards, Araminta Blackwell, Senior Lettings Negotiator, haart Lettings Harlow
5/5
GoogleRob was great and very honest. Helped with all my questions and gave advice ! Thanks Rob
Thank you for your review.
5/5
GoogleThe whole team from Haart who were involved in selling my property were great from the start. Especially Karen who always kept me in the loop & was their to answer any questions that i may of had. I would highly recommend.
A Google User, thank you for taking the time to leave us feedback. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Harlow estate agents
4/5
GoogleWe have had a very good experience w Minty (Araminta Blackwell). She has followed up all our enquiries sent by email. The videos yours of properties give us an idea of those. We hope to get the desired property soon. Muriel
Dear Muriel, Many thanks for leaving me such a positive review. Kind Regards, Araminta Blackwell, haart Lettings Harlow
5/5
GoogleAlthough my dealings with Haart have been longer than expected through no fault of theirs I would like to add, Kristine my assigned move manager has been very informative and has kept me updated throughout the process where possible on a weekly basis so communication has been good throughout. Thanks for your assistance we got there in the end.
Thank you Joseph for your 5 Star review and kind words. it was a bit touch and go but yes we got there in the end. Thank you for your patience and look forward to handing over the keys to your new home on Friday. From Kristine and the Haart Team.
5/5
GoogleChris has been really helpful and friendly in the process of selling our flat
Thank you for your 5 star review and the feedback. Regards Haart Harlow
5/5
GoogleHighly recommend - Thank you to all the team at Haart for the professional service, help and advice in our sale & purchase. With special thanks to Kris, Ollie, Dan & Yasmin who are an asset to the team.
Hi Lil.y, we are very happy to have provided you with such a positive experience!
1/5
GoogleVery poor maintenance service. We have been waiting for a plumber for a week. On the day he supposed to come we received a phone call that he is not coming because his wife is not well (1 day of my holidays gone), next time he called that there was an accident on his way and he is not coming again (2 days of my holidays gone) tomorrow again I have to stay at home to wait for him (3 days of my holidays gone). Previous time when I had a gas check to be done flat tire was the excuse (lost 2 days of my holidays). After signing the contract they don’t care about tenants at all.
HI Marco, Please contact us on 01279944200 to resolve the issue with the engineer as they do not work for haart.
5/5
GoogleVery friendly. professional and helpful. Kept us informed at all times and nothing was too much trouble. We sold and purchased through Haart and would do again. Thank you Cassie, Shawn, Kristine, and team. Kim and Kevin Moran.
Dear Mr & Mrs Moran, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst selling and purchasing your new property through us. Thank you for your star rating! We wish you all the best. Regards haart Harlow
5/5
FacebookI cannot thank Hannah Leahy enough, she is a remarkable young lady, extremely professional, hard working, informative, possesses a high level of efficiency and displays excellent communication skills. Hannah has been amazing in dealing with our property.
Dear Leila Cadinouche, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property and thank you for your kind words. Regards Hannah.
5/5
GoogleHad a viewing with Alex tanner - smith today Was on time Was dressed very smartly was very polite and was willing to help me in any way very happy with Alex. He’s doing a brilliant job thanks 👍⭐️ …
What a lovely review . Thank you very much for your kind words for Alex ( i think that was his new suit day ) :) We hope we can find you your forever home.
5/5
GoogleCallum was very helpfull and kind. Good knowledge about property.
Thank you very much for your kind words. Kind Regards Callum Sheekey Lettings Negotiator
5/5
GoogleOur sale negotiator Kristine was incredible always keeping us up to date, time was never an issue when she used to contact us. Kristine is an absolute asset to haarts if only all customer care was like this..
Dear Ann Griffiths, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Harlow
5/5
GoogleHad a fantastic experience with Haart selling my home. Both the sales and progression teams were excellent! The sales team gave me valuable advice in a difficult market and worked tirelessly to sell my house. The sales progression team were amazing and always at the end of a phone to help with any issues.
5/5
GoogleKristine and Cassie were always helpful nothing was to much trouble for them made selling my house stress free thank you girlsPositiveResponsiveness, Quality, Professionalism, Value
Thank you Patricia for your lovely feedback we are pleased you were happy with the service. Many Thanks
5/5
GoogleGreat service from Kristine throughout. I really can't praise her highly enough. She kept me informed all the way through a lengthy sale, always in a friendly manner. She also offered good advice on related matters that were almost certainly beyond her remit. I wouldn't hesitate to deal with Haarts again and would definitely recommend them to others. Many thanks.
Thank you Chris for you 5 Star and review. so pleased for you that we have now got this to exchange and completion. We are pleased that you are happy with the service you have received from Haart and look forward to seeing you on day of completion. From Kris and the Haart Team.
5/5
GoogleGreat friendly team very professional. I spent 8 years as a customer never had any problems. Always helpfull and welcoming,all the safety checks were done regularly and always when you was available. Well done and thank for a great service professional polite and helpful 👍 👏 😀 …
Thank you David for your review and 5 stars
4/5
GoogleTo all you people at Haart, special thanks to Karen for all your hard work. At last after 10 traumatic months, we are looking forward to moving to our new house. Many thanks, Alan and Jakki Bruce
Thanks for the feedback, Alan Bruce. We strive to provide excellent service to our customers at haart Harlow. We always love to hear from our customers, we wish you all the best and hope to speak to you again in the future. haart Harlow estate agents
5/5
GoogleA big thank you to Haart for an excellent service and quick sale, A thank you to Cassie and a BIG thank you to Kris who looked after me when it got a bit touch and go.
Dear Paul Green, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
5/5
GoogleFrom the start. Haart have been a pleasure to deal with.Chris took photos and a video which were so proffessional. Weve got a buyer and hope to exchange soon. It took them just over two weeks to get our sale. We now are being steered thru the sale. Great team.
Audrey, thank you for your kind review. I am pleased you have been happy with our service and we look forward to assisting you to completion. Kind Regards Cassie Tovell
5/5
GoogleMany thanks To Kristine and Yasmin ,for helping and keeping me informed every step of of the way, purchasing my first property with there hard work and professionalism. Thank you very much . Would Highly recommended .
Dear Edward Beet, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We are always more than happy to assist you if anything else comes up. Take care! We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Harlow estate agents
5/5
GoogleI had not purchased a property in 14 years - I received excellent service from Haart Harlow, especially Kris. I will use them for next time!
Thank you very much for your review. We wish you all the very best in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Harlow won Platinum.
