Trusted Agent profile · Haringey
★★★★★
762 reviews across 2 platforms
284 High Road, Tottenham, London, N15 4AJ, Haringey, N15 4AJ
Hunters's office in Haringey, at 284 High Road, is rated 3.0 out of 5 across 762 reviews on two platforms, including 208 Google reviews rated 4.8.
Every review we hold for the Haringey office, from every platform, shown as written. First names only.
5/5
TrustpilotI have dealt with Janet Tretton at the…
I have dealt with Janet Tretton at the company's Newington Green office since 2008 and have always found her helpful, courteous and reliable. She has been of great assistance in dealing with many issues over the years.Bronwen Holly
5/5
GoogleIt has been a total pleasure and hassle-free experience renting a property via the Hunters Team in Tottenham. Mustafa has been with me every step of the way, I could not have asked for a more professional and friendly service which has been exceptional and faultless, the overall experience has exceeded my expectations, Mustafa should be proud of himself and his team and bringing and new level into Estate Agency and Tottenham.
5/5
GoogleI was really impressed with the service from start to finish. Mustafa gave a fantastic pitch that convinced me to go with them, and his advice was spot on. Once things got moving, Dan took over and handled the sale brilliantly, keeping me …
5/5
TrustpilotHunters Northenden branch
Hunters Northenden branch. Louis at Hunters could not have been more helpful. I was renting a retirement property for my father who was moving areas to be nearer us. Louis was very understanding of our needs and our urgency and we had everything sorted within 3 weeks. He was very efficient and answered emails very promptly. We couldn't have had a better experience.
5/5
TrustpilotI have been with M&M property since…
I have been with M&M property since 2015 , I have always been treated very kindly by Janet Tretton . She has always helped me sort out any problems that I had . Thank you Janet Silvana Cordani
1/5
GoogleReally dissapointed by the process and communication of Clifford and their team. Clifford showed us a three bedroom house that apparently was suitable for sharing and we immidately made an offer after our viewing. Noted that the property is …
Dear Mr. Charalambous, Thank you for your review. … More
1/5
TrustpilotHunters is a joke
I have had experience with Hunters in the past on multiple occasions. I am disappointed everytime from their lack of felixibility. For example if you're trying to rent and your annual income matches but does not excees what is expected by Hunters then they will abruptly cut you off. Also horrible customer service by the staff and do not know what they are doing. On a flat i called twice one staff member told me i had to satisfy an income of 29.000 pounds and another staff member told me i had to exceed 30.000 wich makes me doubt their honesty. I have had much better experiences with other agencies. Do not reccomend.
1/5
GoogleVery unprofessional staff. The booked viewing was cancelled after I arrived on time. No one was showing up and I had to call the staff to check (My whole afternoon was wasted to come to the flat and only received a simple cancellation email?) Please be empathetic to others. Respect others’ time. Hunters shouldn’t hire staff like this.
Dear Maddison Thank you for your feedback and we have called you to explain our narrative. There was an offer on the property, and we therefore had to inform our clients that viewings would be cancelled to preserve your time. The viewing was booked under your partner’s name who we called but could not get through and left a message. This message was not relayed to you by your partner as we do not have your details. We aimed to remedy the situation by offering you another similar one bedroom flat but you rejected it. In order to avoid this in future we have also now registered you on our system on the same file as your partner. We also called you again when a third one bedroom flat became available and left you a message. You will see that this matter was beyond our control and we laid ground work for it to be avoided in the future as well as keeping you updated with similar properties. We hope to be of service to you with greater efficiency as we now have your details. Best wishes Hunters
5/5
GoogleThanks to Hunters of Tottenham for the exceptional service provided by Mustafa ,nothing was too much trouble.We were provided with constant updates on the sale of the property in a professional manner. The property sold very quickly after a short period of time on the market.I would not hesitate using Hunters and the professional service provided by Mustifa and his team.PositiveResponsiveness
5/5
GoogleAs a seller, I have received a 5 star service from Hunters, London N15. From the first meeting with the agent they have proved to be professional, courteous, and extremely helpful throughout the whole process. From placing the property on the market, to communicating viewings and feedback. The agent's knowledge of the area and market has proved invaluable and they have always been available to give their expert advice. Customer satisfaction and service is such that I would not hesitate to recommend them highly.
5/5
GoogleI like to personally thank Timea for managing our enquiries so quickly and giving us the best result for our rental property
1/5
TrustpilotEnquired about a property
Enquired about a property. Travelled a round trip of 10 hours to view said property.
2/5
TrustpilotAn unfortunate attitude from Hunters
My boyfriend and I were purchasing a property through Hunters and they were pleasant enough. However, when we received the results of the independent survey two months down the line, it highlighted what we considered to be significant problems with the property, particularly the necessity of a whole new roof, and the replacement of brickwork.Naturally, we had not - and could not have - factored in the cost of these repairs, or the time it would take to carry them out, so we emailed our contact at Hunters in Sunderland, simply outlining the issues that the survey had presented, and attaching the report in full. The reply we received explained ‘The seller is not under any obligation to carry out any work or offer a reduction’. While true, this attitude seemed hostile to us, and rather unprofessional. We did not mention a negotiation of price, or the current owners carrying out the work themselves - although, to be frank, these did not seem unreasonable expectations.We had misgivings about how considerable an undertaking the repairs would be, both financially and physically, but were open to discussing options with Hunters/the sellers. However, we decided to withdraw from the sale, and Hunters’ attitude did play a big part in that. As a prospective buyer, you do not have a choice over which estate agent to deal with, but I would certainly be reticent about purchasing a property sold by Hunters in the future, and would strongly advise sellers to consider the overwhelmingly negative reviews on this page before engaging Hunters, as the wrong estate agent could scupper a sale, as in this case.
1/5
GoogleTerrible phone etiquette. Called up to enquire about a place which had a sign outside and one of the women that picked up was so cold I felt like I disturbed her. Cant remember her name as it was like a week ago but yeah she needs some basic training in customer service for sure.
Dear Babz We have searched through our CRM, emails, social media accounts and viewing schedules and have been unable to find any record of our dealings with you. We have investigated your google account and can see that you Reviewed another property company that has only a mobile number and never picks up the phone when we tried calling them. They also do not have a functioning company or website. It is therefore challenging to reconcile your negative review left for us when there is no record of our dealings, and we are a communicative against a positive review you left for another property company that does not exist. If however, you can provide us with your credentials we will be able to investigate our records further and offer an apology as an addendum to this reply. We hope to hear from you. Best Wishes Hunters
5/5
GoogleWould give 6 stars if I could, Brahim and the crew were wonderful with helping to navigate the UK rental market and between seeing the rental and receiving the keys, I don't think even 10day passed. Thankful for your utmost professionalism and the house warming box was the ultimate surprise to close out the deal.
Hi CJ, Nice to hear you and Deidre are happy with the service. We wish you both the utmost happiness in your new home.
1/5
TrustpilotDishonest and unprofessional
We drove over 250 miles to view a house listed for let @ £900. We said we like it and were happy to proceed, after all similar properties down south cost £1000 a month….We were absolutely shocked when they got back to us, offering us the house for £1000 because they knew we could afford it… we were aghast! I have never ever encountered such skullduggery and dishonesty…. Of course we declined… how can one deal with such a dishonest estate agent as these!
5/5
TrustpilotVery helpful and patient.
Very helpful, kind and considerate.We have just moved into our new home after lots of ups and downs which started with the Covid lockdown. Without going into detail we had a lot of problems with our respective buyers and sellers. Hunters at Pocklington were so supportive, patient and understanding and were with us at every step. I have no hesitation in recommending them.
5/5
GoogleGreat service provided by Timea. She made our end of tenancy agreement very easy and quick, and did not raise any issues. Strongly recommend Timea and the Hunters team to any tenants looking for a property. Thanks !!
1/5
TrustpilotHunters Horncastle:
Hunters Horncastle:If you are looking for an EA who keeps you updated and informed then I would NOT use Hunters, if you want the privilege of paying for doing your own work then by all means use this EA, also if you want to feel as though the EA is acting on behalf of the buyer instead of the seller… this is the one for you!!! They say the right things to get the initial business and then offer bad advise and never any follow up or conversations about the state of the market during contract period, even when requested. Also emails and WA messages were ignored. Worst Estate Agent I’ve ever used. It seems that Katherine (who did the viewings) and Susan (admin) seem to hold them just above water and do all the donkey work. Just my honest opinion!! Would have given zero rating if possible
2/5
TrustpilotI was buying a house through hunters
I was buying a house through hunters, wasn’t the best experience in the world. When it came to getting the keys from the bishop Auckland office, I was told to wait outside in the cold for 15 minutes, then presented with 1 key by itself, there was no congrats on your first home or any welcome gifts or anything, just here’s your key, see you later 👍🏼😂 got into the house, it wasn’t clean, the kitchen had been flooded which warped all the kitchen floor which I then had to pay to get it sorted. They should have done a check once the owners were out the house in order to make sure it was in a fit state and as seen on the viewings. I’ve since rented out houses around that area and stayed well clear of hunters, I would never use them again after the experience I had with them.
5/5
GoogleMustafa was very helpful and patient throughout the process, as first time buyers this is a daunting experience but Mustafa made it a bit easier :)
5/5
TrustpilotThroughout the sale of my house I found…
Throughout the sale of my house I found Hunters amazing. I found Vicky was so supportive and helpful and kept me updated. I would definitely recommend and use hunters again. Thank you so much
5/5
TrustpilotValuation and extension options - excellent service
We contacted Hunters to explore our property options, particularly around extending our home, and to better understand both current and future values. From the outset, the service we received was exceptional.
5/5
GoogleThe Hunters managing agents are the best in London, in terms of expertise and professionlism. they give beneficial advice, show amazing hospitality and care, and they provide the best service regarding managing, valuing and letting …
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