Every review we hold for the Haringey office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotLocation and pictures are very clear…
Location and pictures are very clear information with postcodes. If provided the floor plan is excellent. Thank you.I’m not yet searching the property for sales yet .if provided a help to buy information and calculator is good for our 1st time buyer.
Li · 17 March 2021
Agent replied · 22 October 2024
Hi Li, Thanks so much for taking the time to leave us this 4 star review. We're happy to hear you have received great service and thank you for your search criteria suggestion.We're always working on new features and improvements for our site. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotI have continually shown interest in…
I have continually shown interest in properties completed all instructions online and very very rarely do I get a response. This not a very good service and the system is not working.
Keith · 29 September 2022
Agent replied · 22 October 2024
Hi Keith,Thank you for leaving us this review and we're really sorry to hear that you've had a bad experience with agents on our website.If the agents you contacted haven't replied within 3 business days, we recommend you call them on the number displayed next to the agent branch in the 'Find agents' section of our website.If you ever need any assistance or wish to contact us directly regarding this matter, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotThe Reason I've given 2 stars is…
The Reason I've given 2 stars is because it dosent matter what preferences I state, you always send me houses out the area to be in or houses which are out of my price range..... so whats the point ????
Richie · 6 August 2021
Agent replied · 22 October 2024
Hi Richie,Thank you so much for taking the time to leave us your feedback. We'd like to assist you with your property alerts and we'll DM you shortly with more information.Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotDisappointing that when you contact…
Disappointing that when you contact agents about properties that they have already been let and the system has not been updated.Also, the new legislation coming in in April with regards to animals needs to be taken into consideration before landlords flatly refuse
Heather · 5 March 2021
Agent replied · 22 October 2024
Hi Heather,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties who are subject to our terms and conditions and code of conduct. When the status of their properties changes to either 'let' or ‘sold’, we request they mark the property as 'Let agreed' or ‘Sold STC’ on Zoopla if this is the case, but unfortunately, it seems sometimes this is not always done immediately resulting in our users finding listings in search results they did not expect. Listings generally take no longer than 24 hours to disappear from the website after the agent has requested its removal unless there was a technical error which we would be able to confirm.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing’ option on the listing’s page. We will then investigate the issue further by speaking to the agent advertising the property. You can report them to us easily by following the steps outlined in this article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
Trustpilotyes fine but where it has boxes for…
yes fine but where it has boxes for auction etc and these are ticked these should be left blank so you can tick them if you want those properties. lt is really annoying having to take ticks out.
Theresa · 9 November 2021
Agent replied · 22 October 2024
Hi Theresa,Thank you for leaving us a review. It’s valuable feedback and ideas from users like you that help us to develop and make Zoopla a more useful resource, so thank you for your comments.You can further refine your property search in the ‘For sale’ or ‘To rent’ listings by using the keywords filter to search for properties that include specific words, such as garage. You can search for exact phrases using quotation marks such as "detached house"; to exclude a term you can prefix it with ‘-’ for example -auction, etc..If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotBad communication
Messaged over properties and never heard from them just got told someone will contact us but never did think it would be better if zoopla controlled contact instructions to make sure the second parties reply with details and the right information
Graham · 10 April 2021
Agent replied · 22 October 2024
Hi Graham, Thanks for leaving us this review and we're sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We’re really sorry to hear the agents you tried to contact via our site did not respond in a prompt manner. If they don't reply within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.We're always working on new features and improvements for our site. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your suggestion.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotIn my experience the search for…
In my experience the search for properties is great and helpful suits your needs The downfall ull in when your enquiring for a viewing they take longer to contact & also calling the agent isn’t always helpful as they hardly answer
Ellen · 9 April 2021
Agent replied · 22 October 2024
Hi Ellen, Thanks for taking the time to leave us this review and we're happy to hear you had a great and helpful experience using our website and sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We’re really sorry to hear the agents you tried to contact via our site did not respond in a prompt manner. If they don't reply within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotZoopla site very easy to use and brings…
Zoopla site very easy to use and brings a huge range of properties for sale, to instant attention. History of transactions and previous prices available by tapping keys. If looking to buy a property, then look no further.
Duncan · 30 October 2021
Agent replied · 22 October 2024
Hi Duncan,Thanks so much for leaving us a 4 star review. We're very happy to hear the website has worked well for you and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotIt’s a wonderful portal to see what’s…
It’s a wonderful portal to see what’s in the property For Sale market at any time of the day. Very easy to use app with lots of valuable info on each Property and it updates all the time.
Salim · 26 October 2021
Agent replied · 22 October 2024
Hi Salim,Thanks for leaving us a 4 star review. We're really glad to hear you find our app easy to use. We hope Zoopla continues to be useful for you in all things property related.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotI wanted to know the value of my…
I wanted to know the value of my property and I got nothing and no reason for no valuation!!Told lies on TV advert!!Where’s my valuation!!Waste of time!!
Eileen · 26 February 2023
Agent replied · 22 October 2024
Hi Eileen,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,
★★★★★ 1/5
TrustpilotNot much use to be honest
Not much use to be honest. They tell you what property prices are, but the figures they give you are wildly inaccurate. They over price just about everything.
Ian · 21 January 2023
Agent replied · 22 October 2024
Hi Ian,Thank you so much for taking the time to leave us your feedback and we're sorry to hear of the experience you've had when using the Zoopla website.Zoopla price estimates are not valuations. We provide free house price estimates for residential properties in the UK. The price estimates are based on data fed through an Automated Valuation Model (AVM) powered by Hometrack, the UK’s largest automated valuer of residential property. Hometrack's data is relied upon by 85% of UK mortgage lenders today.Here is a Help Centre article that will give you more information on where we get our data from:https://help.zoopla.co.uk/hc/en-gb/articles/360005677897If you want to get a valuation from your local experts who will inspect your home and take into account its unique features, a Zoopla estate agent will be happy to provide the most accurate price estimate for you. Please follow the link below and request an appraisal:https://www.zoopla.co.uk/valuation/ If there's anything else we can do to help you with or if you wish to contact us directly with your feedback again, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotZoopla
Zoopla the best place on the wuld flowings the house How much by the price of it post it on the ech dor
Benjamin · 23 June 2023
Agent replied · 22 October 2024
Hi Benjamin,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our site.We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/ Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotOnly the second day since I used the…
Only the second day since I used the service only issue I would have is that the criteria I listed was for the property to have a river or lake frontage but still get properties sent to me that don't have.
Keith · 19 February 2021
Agent replied · 22 October 2024
Hi Keith,Thank you for your valuable comments and for leaving us a 4 star review. We appreciate the feedback you have provided as it helps us to develop and make Zoopla a more useful resource.Here is a help centre article showing you step by step how to complete a residential property search on your preferred device: https://help.zoopla.co.uk/hc/en-gb/articles/360006034517You can further refine your property search in the ‘For sale’ or ‘To rent’ listings by using the keywords filter to search for properties that include specific words, such as river. You can search for exact phrases using quotation marks such as "double garage"; to exclude a term you can prefix it with ‘-’ for example -pets.We also have a large database of qualified agents who can help you with your property search, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/If there's anything we can do to help you, be sure to visit our Help Centre where you may find many useful articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotRenter experience
The website is user friendly. Setting up search preferences with alert emails could really save time and effort in searching suitable properties when they are available to the market. Furthermore, I can follow up with the letting agents if required.
Emily · 8 May 2021
Agent replied · 22 October 2024
Hi Emily,Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our services including the property alerts feature and you find our website easy to use. If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotI had my house valued 2 weeks ago by a…
I had my house valued 2 weeks ago by a local estate agent. After spending an hour with they suggested the value would be around the £465,000 mark. Zoopla estimate was £420,000. Sent this info in to Zoopla they then adjusted their estimate to £450,000 then a week later dropped it back to £438,000. No notice should be taken of any of their estimates instead get a professional estate agent to come and value your house who also has knowledge of the housing market in your own local area,
Louis · 16 February 2018
★★★★★ 3/5
TrustpilotHave had quite a few properties come…
Have had quite a few properties come through but the only negative I have is the distance and the no pet rule which doesn't suit me as I have two dogs and couldn't possibly re home them
Julie · 22 November 2021
Agent replied · 22 October 2024
Hi Julie,Thank you for your review and for your valuable suggestion. We truly appreciate how important it is to be able to search for properties which allow pets. To help you find a home which is pet friendly, you can tailor your search results easily when searching for rental properties. Here is a help centre article that will guide you through this step by step in just a few clicks depending on if you are using our website or apps:https://help.zoopla.co.uk/hc/en-gb/articles/360006063738Please note, the keyword searches check the description of every advertised property as it is provided to us from the advertising estate agent and displaying all matching results. Thus, if the word ‘pets’ is included somewhere in the description of a property containing the ‘no pets allowed’ phrase, then that property will also be included in your search results and property alerts.Happy home hunting!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotNot pleased
I was not treated well as the procedure was too cumbersome for me who just came to UK and had not started working. All the same I was able to get a place via a private Agent
Gloria · 19 November 2021
Agent replied · 22 October 2024
Hi Gloria,Thanks for taking the time to leave us a review. We're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.If you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotI'm using Zoopla for suitable properties.
I'm using Zoopla, to find property that's suitable for me as I have a spinal surgery and a cataract in my left eye. I need a property that has a shower or wet room, I'm 63 year's of age.Regards Geoffrey
Geoffrey · 25 April 2021
Agent replied · 22 October 2024
Hi Geoffrey, Thank you so much for taking the time to leave us a 5 star review. We're glad to hear you like our site this much and we hope you find a suitable property soon. You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you find a property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotIf could have given "0" would…
If could have given "0" would have...rubbish web site instant valuation doesn't work...faffing about with passwords etc, no wonder they're going bankrupt I've heard..
John · 10 May 2023
Agent replied · 22 October 2024
Hi John,Thank you for sharing your feedback with us and we're sorry to hear about your negative experience.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotThe website is useless don't use
The website is terrible and dont separate student accommodation and house shares, no way to remove them from the search results. We need options for the filers, garage, off street parking, retirement homes, etc. what a useless company
Anthony · 2 September 2021
Agent replied · 22 October 2024
Hi Anthony,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.You can further refine your property search in the ‘For sale’ or ‘To rent’ listings by using the keywords filter to search for properties that include specific words, such as garage. You can search for exact phrases using quotation marks such as "off street parking"; to exclude a term you can prefix it with ‘-’ for example -student.Here is a Help Centre article that will guide you through filtering for specific properties by step depending on the device you choose to use:https://help.zoopla.co.uk/hc/en-gb/articles/360006068617We also have a large database of qualified agents who can help you find a suitable property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotPretty good search functions
Pretty good search functions. Almost as good (but not as specialised as) Right Move. It would be helpful to have more data on house deeds, subsidence and damp in the area and street demographics compiled from local reviews (eg. mumsnet).
Violante · 9 April 2021
Agent replied · 22 October 2024
Hi Violante,Thanks for leaving us a 3 star review and for your valuable feedback that we appreciate. We're always working on new features and improvements for our site. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your comments.If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotI have used Zoopla twice to rent…
I have used Zoopla twice to rent properties and it really worked out well for me. While looking for a property you get multiple options to chose and compare in the area of your choice and request viewing.Its really good!
Faisal · 9 April 2021
Agent replied · 22 October 2024
Hi Faisal, Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a good experience with our site and the services we offer. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our News and guides section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotZoopla - preferred site for property search
Of all the property sites Zoopla has the best UI and filter options making the search for my new home far slicker, that and I was more informed as a buyer, listing history is very helpful too.
Ellie · 23 October 2021
Agent replied · 22 October 2024
Hi Ellie,Many thanks for your 5 star review. It is great to hear your feedback and that you find our site so helpful. We hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/All the best!Zoopla Support
★★★★★ 2/5
TrustpilotI find it difficult to use your app
I find it difficult to use your app. I am looking for European home anywhere in the UK but you want me to put in exact locations. I’m just looking for the best value for my €50,000.
Jim · 20 October 2021
Agent replied · 22 October 2024
Hi Jim,Thank you for sharing your feedback and we're sorry to hear about your negative experience using our website.You can tailor your search results easily using keywords, when searching for properties to narrow down your search criteria, to help you find the best property. Keyword searches can be done by using Advanced search options when searching on the website, or scrolling down on the search screen on the app.Here is a help centre article that will guide you through this step by step in just a few clicks depending on if you are using our website or app: https://help.zoopla.co.uk/hc/en-gb/articles/360006065138-How-can-I-search-for-sales-properties-using-keywords-If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
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