Every review we hold for the Haringey office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotInflated prices
I have used this site several times to compare against others. Always find at the rates for rental or buying are over priced. Onthemarket.com or rightmove.com are more realistic. Don't know if they are creating unnecessary unhealthy competition for their commissions?Thanks but no thanks.
A.S · 30 September 2021
Agent replied · 22 October 2024
Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience. I would like to advise you that Zoopla does not engage in direct sales or lettings activities for properties, we are a UK property portal providing estate agents with advertising through our website and our affiliated partner websites.All the homes advertised on Zoopla are listed by registered estate agents and we aim to ensure the information on our site is both comprehensive and accurate. If you wish to discuss a listing further please contact the agent directly on either their phone number displayed on the listing, or by emailing them via Email agent.If there's anything else we can do to help you with or if you wish to contact us directly with your feedback again, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/Warm regards,Zoopla Support
★★★★★ 4/5
TrustpilotThey have amazing property and staff
They have amazing property and staff. The one who took me round was very polite and professional. However, I couldn't pick the room because of my own personal reason which has nothing to do with their service. I highly recommend zoopla to anyone looking for such service.
KD · 14 February 2021
Agent replied · 22 October 2024
Hi KD,Thanks so much for leaving us a 4 star review. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotLazy unprofessional bums maybe racists…
Lazy unprofessional bums maybe racists needed a short term accommodation and rang them numerous times they just say we will get back to you and never do I think the guys name is Matt or who ever picks up 01752 948807 this number
Pav · 22 November 2021
Agent replied · 22 October 2024
Hi Pav,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience with one of the agents who advertise on our portal.We'd like to find out a little bit more about your experience with this agent and we'll DM you shortly for more information.Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotVery poor communication.
I've contacted a numerous amount of listings a numerous amount of times and no has got back to me I have called emailed and seen in person and I can't get a reply for a booking to view let alone if I want to rent.
Yazmin · 9 July 2021
Agent replied · 22 October 2024
Hi Yazmin, Thanks for taking the time to leave us a review. We're glad to hear you like our site but we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotWhen arranging a viewing
When arranging a viewing, sometimes no confirmations are sent until the last minute or never at all. Any cancellations are never given until you call them. Trying to leave a comment or review on a property is not straightforward or impossible..
Fabion · 3 March 2022
Agent replied · 22 October 2024
Hi Fabion,Thank you for leaving us your feedback and we're sorry to hear about your negative experience with our agents.We'd like to assist you with this and we'll DM you shortly with more information.Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotUpset with customer service
Upset with customer service. Agents are not replying before asking about anything they replied thst isorry we don’t have. I faced this situation every time.
Krishna · 22 September 2023
Agent replied · 22 October 2024
Hi Krishna,Thank you for sharing your feedback with us and we're sorry to hear about your negative experience.We would like to advise you that Zoopla does not engage in direct sales or lettings activities for properties, we are a UK property portal providing estate agents with advertising through our website and our affiliated partner websites.If you do see a property that you are interested in, we recommend you contact the agent via the phone on their advertised number. You can see this either on the property listing, or displayed next to their profile in the 'Find agents' section of our site:https://www.zoopla.co.uk/find-agents/ If you do come across any property listings which are no longer available, you can report them to us easily by following the steps outlined in this Help Centre article: https://help.zoopla.co.uk/hc/en-gb/articles/360006033017Many ThanksZoopla Support
★★★★★ 1/5
TrustpilotHow dare you make an advertising…
How dare you make an advertising campaign saying that everyone is going through it DIVORCE, it's not a joke, shame on you, people's lives being destroyed, and you think it's okay to use it to your advantage??? Unbelievably
Kevin · 12 July 2022
Agent replied · 22 October 2024
Hi Kevin,Thank you so much for taking the time to leave us your feedback.We're sorry to hear you found our ad insensitive. Our ambition was to dramatise the awkardness that comes with asking about house prices, not to make light of breaking up. We test all of our campaign creative with the Diversity Standards Collective to help us strike the right tone and represent our audience authentically. Thanks for your feedback though - it'll be taken on board for next time. We really value it and will use it to make sure we do better and improve next time.If you need any further assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotI find Zoopla really good and easy to…
I find Zoopla really good and easy to use, they can only share what the estate agent does and the agents rarely get back to you when interest is shown in a property but thats not down to Zoopla, the marketing is fine.
DB · 23 October 2021
Agent replied · 22 October 2024
Hi DB,Thanks so much for leaving us a 4 star review. We're very happy to hear you have had a great experience using our website and we hope Zoopla continues to be useful for you in all things property related.We can also confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.This Help Centre article discusses in greater detail what to do if you’ve contacted an agent and haven’t received a reply:https://help.zoopla.co.uk/hc/en-gb/articles/360011458557-I-have-contacted-an-agent-and-they-haven-t-repliedShould you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/All the best on your search!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotIn the last three years we have lost…
In the last three years we have lost two bedrooms and two reception rooms from our description despite being up for sale with agents details clearly added…Zoopla cannot change these details back….WHY NOT, our home is being misrepresented…
Claire · 9 July 2022
Agent replied · 22 October 2024
Hi Claire,Thank you so much for taking the time to leave us your feedback.Unfortunately, we cannot manually change the information (property type, tenure & room numbers) we show about any property. We are, however, exploring the best ways to improve our data accuracy using automated systems.If you need any further assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotI am grateful as it show's me property…
I am grateful as it show's me property on a daily basis up to now it's been good , but when a property as gone it don't get taken of the market so that could do with a change tbf but part from that it's ok
Mr · 13 March 2021
Agent replied · 22 October 2024
Hi Mr Garratt,Thank you very much for leaving us a five star review and for your feedback. It is great to hear how pleased you are with our website. We hope we'll continue to help you with all things property related. All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties who are subject to our terms and conditions and code of conduct. When the status of their properties changes to either 'let' or ‘sold’, we request they mark the property as 'Let agreed' or ‘Sold STC’ on Zoopla if this is the case, but unfortunately, it seems sometimes this is not always done immediately resulting in our users finding listings in search results they did not expect. Listings generally take no longer than 24 hours to disappear from the website after the agent has requested its removal unless there was a technical error which we would be able to confirm.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing’ option on the listing’s page. We will then investigate the issue further by speaking to the agent advertising the property. You can report them to us easily by following the steps outlined in this article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotI cannot make changes to the record you…
I cannot make changes to the record you have of my property: e.g. you have my property as a two bedroom terrace property when it is in fact a four bedroom detached property! Please make it possible to set the record straight!
PS · 9 December 2021
Agent replied · 22 October 2024
Hi PS,Thank you for taking the time to leave us your review and we're sorry to hear you feel this way. We are in the process of moving and updating our 'House prices' section including improving our property attributes data (i.e. property type, tenure & room numbers information) by moving it to a more accurate model. As such, we don’t currently have the ability to remove or amend any property attributes.However, we are working on the functionality to allow users of our site to update this information for their home and hope to be able to provide you with an update soon.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotIt's so easy to use and to view extra…
It's so easy to use and to view extra articles on houses. I love the way I can search for similar properties and also get a feel for the movement on house sales. I'm amazed at how quickly property is moving.
Alexa · 1 February 2022
Agent replied · 22 October 2024
Hi Alexa,Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our website and that you find it easy to use.We hope Zoopla continues to be helpful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotZoopla provide ,me with the help i need…
Zoopla provide ,me with the help i need to search for properties across the England It also give me the options to contact estate agent in the location area that I want o find a property. zoople is a very good property search engine.
Vinice · 26 July 2021
Agent replied · 22 October 2024
Hi Vinice,Thanks for leaving us a 5 star review. We're really glad to hear you have had a great experience while looking for properties on our site. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotHave every kind of property you want…
Have every kind of property you want and send out all the latest property details and you can choose the area you are interested in, but for some reason they send me a lot of properties in Bournemouth and I put down the Isle of Wight!!
Heather · 21 February 2021
Agent replied · 22 October 2024
Hi Heather,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience with our property alerts.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotIts really easy to use the website and…
Its really easy to use the website and simple layout.Only issue I have is when I type 1 bedroom flat it's show me room sharesAnd when I put rooms it come up with 1 beds Other than that good website to use for property search
Sadique · 8 May 2021
Agent replied · 22 October 2024
Hi Sadique, Thanks for taking the time to leave us a review. We're really glad to hear you find our website easy to use however, we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.All of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure that all information on our site is as comprehensive and accurate as possible. If you do see any other listings which are incorrect advertised, you can report them to us easily by following the steps outlined in this Help Centre article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotNeeds to be updated more often
Needs to be updated more often. The app is difficult to use at times and the updates on properties need to happen quicker. To be honest, I was a bit disappointed with the app and more frustrated than ever and decided not to use it anymore.
Peter · 14 February 2021
Agent replied · 22 October 2024
Hi Peter,Thanks for leaving us your review. We really appreciate the time you have taken to provide this to us.We're always working on new features and improvements for our app. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your suggestion. Your comments have been passed onto the team who are responsible for our property experiences.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Best of luck finding your dream home!Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotI looking for a one bedroom flat/ house…
I looking for a one bedroom flat/ house and I keep getting 2 n 3 beds. And my price is between 300-600 pounds. I also have pet and on dss. Due to my situation. Through no fault of my own. I just want a forever home!
Susan · 12 February 2021
Agent replied · 22 October 2024
Hi Susan,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience when searching for properties on our site.We'd like to assist you with this and we'll DM you shortly with more information.Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotI am only allowed only to write a very…useless Zoopla
I am only allowed only to write a very limited message when describing what I need . However, I got 100’s of estate agents calling at all sorts of hours offering properties with no relation to my needs . Waste of time really .
Ama · 9 July 2021
Agent replied · 22 October 2024
Hi Ama, Thanks for taking the time to leave us a review and we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We have a large database of qualified agents who can help you find a property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotVery good website
Very good website, sometimes the first to have properties. Not Zooplas fault, but often inaccurate descriptions by agents, and many agents never respond to your enquiries which is very frustrating. It seems you are better ringing rather than use contact form which many agents ignore
Angela · 7 April 2021
Agent replied · 22 October 2024
Hi Angela,Thanks so much for leaving us a 4 star review. We're really glad to hear you have had a great experience with our site. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/However, we're sorry to hear about your negative experience with some of the estate agents who advertise on our portal. If they don't reply within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotI am currently looking for a ground…
I am currently looking for a ground floor property, unfortunately there's not enough in my search area. I'm currently being sent everything available in my area by other agencies also so it's a lot to weed through to get to what I'm looking for.
Mrs · 20 June 2021
Agent replied · 22 October 2024
Hi Carol, Thank you so much for leaving us a 4 star review and we hope you find a property soon.You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you find a suitable property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotVery user-friendly
So easy to use and great to have the filters plus ability to view searches on a map rather than as a list. Get responses from agents quickly and it’s nice that property then moves through shortlist and you can manage it from there.
Marketa · 19 June 2021
Agent replied · 22 October 2024
Hi Marketa, Many thanks for your 5 star review. It is great to hear you've had such a great experience using our site, and we hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotWhy pre-tick six agents?
Absolutely awful. Why do you pre-tick six agents for your valuation request? It is hoodwinking people who end up with six calls from agents they were genuinely not expecting. Why do you pre-tick six? Surely it must be frustrating for agents also.
Rebecca · 21 October 2021
Agent replied · 22 October 2024
Hi Rebecca,Thanks for taking the time to leave us your feedback. We really appreciate the time you have taken to provide this to us.A list of 6 local agents displays are pre-selected as default. If you have a preference you can tick/untick those agents you don't wish to receive a valuation from, or, click Show more agents to view and select alternatives.Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotHomage to Zoopla
I think your site is very useful but there are some criticisms. It would help if you could give the ‘ date added ‘ more prominence and refine the map more. Your rival does this much better I'm afraid to say. Kind regards, Frank Fuller
Frank · 22 March 2021
Agent replied · 22 October 2024
Hi Frank, Many thanks for your 5 star review. It is great to hear you find out site so useful and we appreciate all the suggestions you have provided. Our tools and services improve and become more effective with feedback and data from users like you. Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotFantastic site Zoopla gives so much useful information
Fantastic site Zoopla gives so much advice on everything to do with houses for sale, plus many other emails of useful advice on all aspects of selling to buying moving & everything in between brilliant
Ms · 29 September 2022
Agent replied · 22 October 2024
Hi Pippa,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our website and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support
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