Every review we hold for the Haringey office, from every platform, shown as written. First names only.
★★★★★ 3/5
TrustpilotFilter on the total size of the property required
Useful website but how comes there is no filter on the size of the property?? The number of bedrooms means nothing. A filter on the total size in square meters/feets should be available. When you will have that you will be definitely better than Rightmove.
Romain · 14 March 2021
Agent replied · 22 October 2024
Hi Romain,Thanks for leaving us a 3 star review and for your valuable suggestion that we appreciate. We're always working on new features and improvements for our site. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your comments which have been passed onto the team who are responsible for our property experiences.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotIf properties are unavailable then…
If properties are unavailable then please remove it from the listing. I found most of the properties which is not available in the market and recently add in to the site how that is possible ?
SUMIT · 4 August 2022
Agent replied · 22 October 2024
Hi SumitThanks for your feedback, and for reporting this issue to us. I'm really sorry to hear you've had a bad experience.All of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure that all information on our site is as comprehensive and accurate as possible. If you do see any other property listings which are no longer available, you can report them to us easily by following the steps outlined in this Help Centre article: https://help.zoopla.co.uk/hc/en-gb/articles/360006033017Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotIncorrect info online. Several major mistakes.
My house is listed online, by Zoopla. They have the details incorrect. Not good from my point-of-view if anyone is using their website. There's even a room missing...although it has been there for several decades.
Lisalie · 14 September 2022
Agent replied · 22 October 2024
Hi,Thank you so much for taking the time to leave us your feedback.Unfortunately, we cannot manually change the information (property type, tenure & room numbers) we show about any property. We are, however, exploring the best ways to improve our data accuracy using automated systems.If you need any further assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotHelpful
This was one of the first sites I signed up for as myself and husband are first time buyers and looking for our family home. We havent been successful yet so hoping soon my face will be like this :) and not :(
S · 10 July 2021
Agent replied · 22 October 2024
Hi. Many thanks for your 4 star review. It's great to hear that you like our site so far and we hope you find your dream home soon! Make sure you visit our 'News and guides' section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotAdvertisement coming on Zoopla are not…
Advertisement coming on Zoopla are not updated ones .. when we call and find out the property is already gone to let agreed. And let agreed ones are not labelled as let agreed keeping up the hopes of person in search of place
Merin · 9 July 2021
Agent replied · 22 October 2024
Hi Merin, Thanks for taking the time to leave us a review and we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.All of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure that all information on our site is as comprehensive and accurate as possible. If you do see any other listings which are no longer available, you can report them to us easily by following the steps outlined in this Help Centre article: https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotBeen with Zoopla for 4 days now
Been with Zoopla for 4 days now, still not found the property for me as yet.Only filling in this review because you've sent me 3 emails requesting a review. Your website is easy to navigate. Clear and easy to read, property descriptions are OK.
Jane · 25 April 2021
Agent replied · 22 October 2024
Hi Jane, Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our site and you've found it easy to use so far!If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/We hope you find your dream home soon!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotI love to use the zoopla
I really like using Zoopla, because the site is easy to access, it is all over the UK, which is another advantage, I intend to change your city as soon as possible and it is using Zoopla that I will give you this step.
Tallita · 18 April 2021
Agent replied · 22 October 2024
Hi Tallita, Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a good experience with our site so far and you're finding it so useful. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our News and guides section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotZoopla doesn’t know the value of anything!
Like many thousands of owners on here, Zoopla have grossly under estimated the value of my property, in my case by at least a six figure sum! I too have written to them countless of times in order to get them to review the issue but all they ever do is to respond with a cut n paste response about their new AVM tool which is clear for all to see, except Zoopla, that it is totally flawed!Zoopla have now taken to asking Trustpilot to delete the bad comments instead of addressing the real issue by ditching their AVM system and reverting back to the tried and trusted system that they used to deploy!What is worse is that it now appears that all Zoopla employees are having to submit positive daily reviews in order to counteract the vast majority of genuine negative reviews that this poor excuse of a company deserves!It won’t work Zoopla, not listening to your customers is just a recipe for disaster. Most Estate Agents that I have spoken to plan to disassociate themselves from Zoopla as they know that their flawed valuations model undermines the true value of properties that they are marketing!So the reality is that Zoopla do not know the value of your property or indeed the value of their customers! This company will fail in less than a year unless they change the recipe back to the one they were using before Christmas 2019!
Johnny1 · 10 March 2020
★★★★★ 3/5
TrustpilotThis is not specific to Zoopla
This is not specific to Zoopla, but many house agents - the inability to differentiate between a house with a garden and a house with a yard.Innumerable links sent with houses that have yards, we want a garden. Not a yard.
Alex · 24 October 2021
Agent replied · 22 October 2024
Hi Alex,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.You can further refine your property search in the ‘For sale’ or ‘To rent’ listings by using the keywords filter to search for properties that include specific words, such as garden. You can search for exact phrases using quotation marks such as "large garden"; to exclude a term you can prefix it with ‘-’ for example -yard.Here is a Help Centre article that will guide you through filtering for specific properties by step depending on the device you choose to use:https://help.zoopla.co.uk/hc/en-gb/articles/360006068617We also have a large database of qualified agents who can help you find a suitable property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 3/5
Trustpilotsearch criteria " square meters"
I would add as a search criteria is " square meter" minimum required.In order to do that I need to chech every single floor plan.I would ask the agencies to remove the properties as soon as they have been let.Other that that, great service!
Francesca · 7 March 2021
Agent replied · 22 October 2024
Hi Francesca, Thanks so much for taking the time to leave us this review. We're happy to hear you have received great service and thank you for your search criteria suggestion.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties who are subject to our terms and conditions and code of conduct. When the status of their properties changes to either 'let' or ‘sold’, we request they mark the property as 'Let agreed' or ‘Sold STC’ on Zoopla if this is the case, but unfortunately, it seems sometimes this is not always done immediately resulting in our users finding listings in search results they did not expect.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing’ option on the listing’s page. We will then investigate the issue further by speaking to the agent advertising the property. You can report them to us easily by following the steps outlined in this article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything we can do to help you, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotThey devalue peoples houses
They devalue peoples houses. They refuse to correct their mistakes and list the correct value of your home. Stay away from them if you’re wise
Helen · 3 March 2025
★★★★★ 2/5
TrustpilotI was gazumped and was not made aware…
I was gazumped and was not made aware of this. I had no idea that the property that I was interested in and my offer although was accepted and confirmed by the vendor had now fallen through. I received no explanation by zoopla :(
Customer · 14 February 2021
Agent replied · 22 October 2024
Hi,Thanks for taking the time to leave us this review and we're sorry to hear about your negative experience with one of the estate agents who advertise on our portal.Please be assured that all estate and lettings agents advertising on Zoopla Property Group portals are required to be compliant with applicable laws, regulations and codes of practice in the United Kingdom.Every agent undertook several checks before they were accepted as a Zoopla agent; however, we have no control over their daily business. If you have any concerns, please call the agent and ask to speak with their branch manager directly.If there's anything else we can do to help you with, be sure to visit our Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotPersonalized search my ass
Personalized search my ass. Not a very good sight. Tell them you have so much. And send me houses double my budget. 4 emails a day. And not one in my price range. It's like being teased, " you can't afford it "
Keith · 23 April 2021
Agent replied · 22 October 2024
Hi Keith, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience with our property alerts. We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotWhy do I have to sign up
Why do I have to sign up. To dverys make it seem so much easier.
Kuredu · 2 March 2024
Agent replied · 22 October 2024
Hi Kuredu,Thank you so much for taking the time to leave us your feedback.Registering with Zoopla is quick, easy and best of all it enables you to personalise your Zoopla experience. You can make the most out of our website tools and functionality including:- Saving property listings that you love- Setting up email alerts for new listings matching your search- Creating saved searches- Tracking properties and following their worth over timeYou can register with Zoopla on our desktop website, or within our app. Once registered, you will gain access to your own profile page. Here is a Help Centre article showing you step by step how to complete the registration process: https://help.zoopla.co.uk/hc/en-gb/articles/360005690898If you need any further assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotI've been searching for cheap rent…
I've been searching for a cheap property to rent but no one wants people who are unemployed no estate agents or landlords accept us and in the area that I live in now
Lesley · 5 October 2022
Agent replied · 22 October 2024
Hi Lesley,Thanks for leaving us your review. We are sorry to hear you've had issues finding properties, hopefully the guide below may help.You can search through thousands of UK properties on our desktop website or within our app, with properties divided into For sale and To rent, encompassing New homes, Commercial and Overseas.Each department can be searched within, the search results saved, properties added to your Saved properties list and also shared with friends and family members or on social media too.Here is a Help Centre article showing you step by step how to complete a residential property search on your preferred device: https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you: http://www.zoopla.co.uk/find-agents/Also, be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotIt is helpful.
It is helpful, but I don’t need houses that are divided into single rooms. I only want two bed houses and if they have a situation or designed to suit me then I can apply for them
Patricia · 7 April 2022
Agent replied · 22 October 2024
Hi Patricia,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.You can further refine your property search in the ‘For sale’ or ‘To rent’ listings by using the keywords filter to search for properties that include specific words, such as garden. You can search for exact phrases using quotation marks such as "large garden"; to exclude a term you can prefix it with ‘-’ for example -shared -multiple -single.Here is a Help Centre article that will guide you through filtering for specific properties by step depending on the device you choose to use:https://help.zoopla.co.uk/hc/en-gb/articles/360006068617We also have a large database of qualified agents who can help you find a suitable property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotI have not had 1 reply from 7 enquiries…
I have not had 1 reply from 7 enquiries through this website. When I have then gone direct to the estate agent they say there hasn’t been an enquiry from us. That’s through 2 agents, yet I am inundated of spam from Zoopla.
Ben · 23 February 2021
Agent replied · 22 October 2024
Hi Ben, Thanks for taking the time to leave us a review and we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotI would like to have more details on…
I would like to have more details on the property, like how long is the leasehold, how much is the stamp duty, some properties don't have a floor plan . Otherwise you are doing a good job. Thank you.
ITAMAR · 13 November 2021
Agent replied · 22 October 2024
Hi Itamar,Thank you so much for taking the time to leave us your 4 Star feedback.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties, If there is any further information that you require you can contact them via the Email agent tab on the property listing.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotSupport never reply especcialy syncronization developers
Support never reply. There's no native feed sync between your properties and zoopla, you must buy another paid per month service to synd your properties... Unacceptable, after doing a very big sum contract.
Vitalie · 21 October 2024
★★★★★ 5/5
TrustpilotI think it’s a good place to begin the…
I think it’s a good place to begin the search to evaluate what I price I might achieve if I decided to sell and a good indicator of a fair price I would be expected to pay
John · 22 February 2022
Agent replied · 22 October 2024
Hi John,Many thanks for your 5 star review. It is great to hear your feedback and that you find our site so helpful. We hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotZoopla and me.
Zoopla found me my new home which has all my requirements and more.They put me in touch with the agents,I viewed and had my 2nd offer accepted.We are chain free in both directions and hope to move before Christmas.Thankyou.
Elizabeth · 30 October 2021
Agent replied · 22 October 2024
Hi Elizabeth,Thanks so much for leaving us a 5 star review. We're very happy to hear you have found your dream home and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
Trustpilotstill looking for right property
WE are still looking for right property and we appreciate all the emails showing us various properties. We will continue to use Zoopla as we are confident the right property will appear. Thank you for your assistance. Ann and Bill Woods
Ann · 18 June 2021
Agent replied · 22 October 2024
Hi Ann and Bill,Thank you so much for leaving us a 4 star review and we hope you find a property soon.You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you find a property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotI am really happy to have Zoopla in my…
I am really happy to have Zoopla in my life. Good customer service and plenty options for Renting. Unfortunately I haven’t found anything yet . But I am a happy customer. Keep up the good work.
Vivian · 7 April 2022
Agent replied · 22 October 2024
Hi Vivian,Thank you very much for leaving us a 5 star review. We hope you will find your dream home soon!You can search through thousands of UK properties on our desktop website or within our app, with properties divided into For sale and To rent, encompassing New homes, Commercial and Overseas.Each department can be searched within, the search results saved, properties added to your Saved properties list and also shared with friends and family members or on social media too.Here is a Help Centre article showing you step by step how to complete a residential property search on your preferred device: https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website: http://www.zoopla.co.uk/find-agents/Alternatively, if there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotI have continually shown interest in…
I have continually shown interest in properties completed all instructions online and very very rarely do I get a response. This not a very good service and the system is not working.
Keith · 29 September 2022
Agent replied · 22 October 2024
Hi Keith,Thank you for leaving us this review and we're really sorry to hear that you've had a bad experience with agents on our website.If the agents you contacted haven't replied within 3 business days, we recommend you call them on the number displayed next to the agent branch in the 'Find agents' section of our website.If you ever need any assistance or wish to contact us directly regarding this matter, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
