4/5
Thank you Habiba!
Habiba was very professional, helpful and friendly throughout the whole process.
Trusted Agent profile · Haringey
★★★★★
390 reviews across 2 platforms
3-5 Crouch End Hill, London, N8 8DH, Haringey, N8 8DH
Foxtons's office in Haringey, at 3-5 Crouch End Hill, is rated 4.1 out of 5 across 390 reviews on two platforms, including 217 Google reviews rated 4.7.
Every review we hold for the Haringey office, from every platform, shown as written. First names only.
4/5
Thank you Habiba!
Habiba was very professional, helpful and friendly throughout the whole process.
1/5
I truly do not understand who in their…
I truly do not understand who in their right mind has ever rated Foxtons 5 stars. Unfortunately I have been in contact with them at multiple occasions but I am happy to say that today was the last. They arrange viewings for properties that has already been let, WHY not cancel if anything happened between the time of booking and the viewing actually taking place. This seems to be a common occurrence for Foxtons. Other than that, the agents are the rudest human beings I have ever spoken to. Surely I’ve not been unfortunate enough to have come across the ONLY employees at Foxtons that hate their jobs so this seems to be a big issue over there. When calling it seems as though you just ruined their entire day. I’m SORRY I was interested in the properties you have listed, that by the way isn’t even available. If calls like these are a displeasure to the agents I would suggest removing the ads.
5/5
Great experience. I highly recommend Foxtons Crouch End. Hamad is very professional and attentive in finding the right property. He is an exceptional hardworking and went above and beyond to assist me in my search for a new place. Very kind, supportive and friendly person to be around. A trustful highly recommend agent.
Thank you Rossella Beninati for your highly recommended review. Sophie, Foxtons Crouch End Estate Agents Get it done with London’s number 1!
1/5
Incompetence and lies on a legendary scale!
I had my property up for sale with Foxtons, an offer collapsed, and so I decided to consider rental. After I spoke to the rental department, they took a renter into my property without my permission, hadn't even signed a contract. Luckily, the person liked it and offered a good rent. The agent lied to the renter and me, messed up three contracts, so by the time he signed the fourth contract on my behalf, the renter had been in my flat for 10 days. Lucky he signed! He told me that I could not protect the deposit...lie. He told me that the second 6-month rent payment would be paid on the fourth month...lie. And it was not paid in advance on the 5th month like every other agent; the tenant is now late with the second 6-month payment. I complained to the manager, but he ignored my complaints. The whole office is corrupt. Really, do yourself a favour, there are good letting agents out there, Foxtons is not one of them.
5/5
So far, all good
Irfan has been an excellent. He addresses issues promptly, and we have experienced minimal disruptions throughout our tenancies. Would certainly recommend foxtons.
5/5
Quick and Easy
The service I got from Ash was exceptional.
4/5
Overall good experience with Foxtons
Overall good experience with Foxtons, but a big shout out to Irfan Pecaj for his continued support no matter the issue.
1/5
New X Foxtons is appalling
New Cross Gate letting office is appalling. I had a misfortune to invite them a few years back for valuation and then when changed my mind, asked them to delete me from their database as wasn't planning to do anything with my house. And guess what every year I am receiving unsolicited calls inquiring about valuation, letting, selling. They promise to delete my number every time they call once every half a year in average, pathetic.
5/5
I had the pleasure of working with Hamad from Foxtons while searching for a house to rent, and I couldn't be more satisfied with the experience. From the very start, Hamad was attentive, professional, and genuinely invested in helping me find the perfect home. He took the time to understand my needs and preferences, and his guidance throughout the entire process was invaluable. Hamad was always available to answer my questions and made what could have been a stressful situation feel seamless and straightforward. I truly appreciated his dedication and personal touch. I highly recommend Hamad to anyone looking for a new place to call home!
5/5
Harry Fox My Property Manager at…
Harry Fox My Property Manager at Foxtons and the rest of the management team do a fantastic job looking after my managed properties, resolving any issues and all repairs quickly and efficiently. highly recommended
Hi Andrew, We’re pleased to hear your properties are being managed effectively and that issues are being resolved quickly and efficiently. Alex, Get it done with London’s number 1!
5/5
Shona Hosford is a very capable and helpful agent at Foxtons. She was efficient, effective in her works and supportive in our complicated property research in the past few months. She has conducted a professional service and it was very much appreciated. Best wishes, Joanna
5/5
My husband and I are now first time flat owners. This happy event for us was made possible and achieved with the help and assistance of our agent Mr Tom Crucefix. Tom is very competent and efficient, with a very high level of professional knowledge and standards. Highly recommend Tom and the Foxton’s Team. Thank you
Hi Ani Kirilova, Thank you for your review and congratulations on buying your first property! Sophie, Foxtons Crouch End Estate Agents Get it done with London’s number 1!
5/5
Fantastic experience. Crouch End branch. Our agent Hamad Asghar went above and beyond in order to help us secure the perfect property. Honestly the best experience have I ever had dealing with an agent. In a very fast moving market it really makes a difference to have a good quality agent who will pay attention to detail. Highly reccomend.
Thank you Victor mowla for your review and recommendation. Sophie, Foxtons Crouch End Estate Agents Get it done with London’s number 1!
5/5
We were well supported by Molu
We were well supported by Molu, who helped us find the perfect kind of home that we were looking for.
Hi Bhaskar, Thank you for your feedback. We’re really pleased to hear you felt well supported throughout your search and that we could help you find the right home. Alex, Foxtons Estate Agents Get it done with London’s number 1!
2/5
Priorities are wrong
Foxtons can't seem to answer simple enquiries about a property - for example "how long is the leasehold" or "what are the service charges". Instead their focus is on gaining as much information about the person inquiring as possible. Ie they have more interest in adding to a dataset of potential buyers and marketing themselves than in answering a simple enquiry. I certainly wouldn't sell with them given how they prioritise themselves over the sellers interests..... of course all this is in the guise of "customer service" but it's not really is it? It's blatant marketing and self promotion.
1/5
nightmare agents
nightmare agents. do yourself a favour and use a different one. these are the guys who give estates agents their bad name. its been almost 2 months since i completed and they still havent given me the full set of keys or removed furniture as promised. i dealt with jordan at the temple fortune branch and every day he has a new excuse. they dont respond to messages or phone calls and provide a truly awful service. there are plenty of other good agents around who provide a much better service.
1/5
They take the money & abandon…
They take the money and then abandon their landlords. Do not rent a property with these agents as there is no customer support or response. I have had a couple of issues and queries - I have had to ring several times with long wait times and email multiple times for a response, still waiting three weeks later. They never reply or respond costing me hours of wasted time and stress.
5/5
Great service. Sanaa and Ketan were excellent. Very responsive and good the job done!
We're glad you had a positive experience with Foxtons Crouch End Estate Agents Thank you for your five star review - We really appreciate your feedback! Sophie, Foxtons Crouch End Estate Agents Get it done with London’s number 1!
2/5
Foxtons was eager to sign us on the lease, but completely unresponsive and unhelpful when we moved into the property. There were bare wires hanging out of the ceiling that hadn't yet been fixed by the landlord, not to mention several other issues that were supposed to have been fixed per our lease terms.... agreed to with Foxtons. We were able to eventually work things out directly with the landlord and have enjoyed the property for the last 4 years (including one lease renewal period 2 years prior). Foxtons has done nothing to help us in that time to earn their fee of 10%+ of annual rent. When the lease renewal came up in Aug-2021, we informed Foxtons that the landlord and we would be coming to separate arrangements. We would be staying on at the property, just not through Foxtons. No issues were raised at this time by Foxtons - however it turns out they sent the council and Thames Water notifications that the property is vacant. We now have to spend uptold hours on the phone sorting out both. Vindictive action by Foxtons? Probably not. Careless, infuriating, and easily preventable with a little tickbox "tenants will be remaining in property"? Yes. As a result, we will never rent a property through Foxtons in the future. When we're finally on the property ladder, we will not use Foxtons in anyway. We cannot trust them or their systems and processes.
Hi Casey, we are sorry to hear this. We have spoken to our renewals department, and are aware that the manager has tried to reach out to you today to apologise for the service and inconvenience caused by this, he is more than willing to help rectify any issues caused, and we hope for this to be resolved with you soon. Thank you, Sophie.
5/5
Satisfactory property management
I have used Foxtons as the property management agent for nearly 5 years, I am especially satisfied with my experience since Tony Chan from property management became my property manager since 2024. He is very professional and proactively in handling with the requests and issues regarding the tenant & property management. He always responds to my enquiries promptly and provides valuable advice.
1/5
Disorganised and Unreasonable Charges
I’ve never felt the need to write a review in my life, but my recent experience with Foxtons was so poor I felt compelled to share it and warn others.
Hi Dan, Thank you for taking the time to share your feedback. We are sorry to hear that your experience was not positive. Please contact Social@foxtons.co.uk with your tenancy information so we can investigate this further. Kind regards, Alex
5/5
Nicola is very professional and helpful, I highly recommended
We're glad you had a positive experience with Foxtons Crouch End Estate Agents Thank you for your five star review - We really appreciate your feedback! Sophie, Foxtons Crouch End Estate Agents Get it done with London’s number 1!
5/5
Truly fortunate to have had Foxton's Andy Hoad Onboard
Truly fortunate to have had Andy Hoad assigned to my property purchase as a first-time buyer.
Hi Al, Thank you for your fantastic feedback. We’re so pleased to hear you felt well supported throughout your purchase and that the communication and guidance helped make the process run smoothly. Alex, Foxtons Estate Agents Get it done with London’s number 1!
5/5
Helin was amazing with us! She helped us find the best property for us and was supportive and professional throughout our rental journey. Her motivation and positivity encouraged us to keep looking until we found our perfect place. I feel very grateful and I highly recommend working with Foxtons.
Thank you Loulou Blue for your highly recommended review. Sophie, Foxtons Crouch End Estate Agents Get it done with London’s number 1!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Foxtons's Haringey office has 390 reviews across two platforms: 217 on Google, 173 on Trustpilot (across the whole business).
Foxtons Crouch End is rated 4.1 out of 5 across all 390 reviews, and 4.7 out of 5 on Google from 217 reviews.
Foxtons Crouch End, 3-5 Crouch End Hill, London, N8 8DH, Haringey, N8 8DH.