Dexters Muswell Hill reviews in Haringey

★★★★★ 5/5

Google

I would like to take this opportunity to express my heartfelt appreciation for the exceptional service provided by Lucy during our renting process with Dexters. Lucy's professionalism and commitment to her work were truly .Lucy promptly addressed all our queries and went above and beyond to provide us with all the necessary information about the flat and the rental process. I must say that dealing with Dexters has been a pleasure, and Lucy's dedication to her job has made a significant positive impact on our renting experience. I want to assure you that I will not hesitate to recommend Dexters to anyone in search of professional and reliable real estate services. Lucy's exemplary service has not only met but exceeded our expectations, and I am confident that others will also benefit from her expertise and excellent customer care. Once again, a big thank you to Lucy for her exceptional service. I look forward to the possibility of working with Dexters in the future and am grateful for the positive experience we have had with your agency.

Mustafa · 25 February 2024

★★★★★ 5/5

Trustpilot

Helpful and responsive.

I had a very smooth experience with Dexters. Especially helpful was Charlotte who arrived early to work on the weekend to accommodate my movers time and Emika who was very understanding and accommodating of my complaints to the building management!

George · 28 September 2026

★★★★★ 5/5

Google

Brilliant experience with Dexter's Muswell Hill office. Matteo was great from the moment he called me to arrange a viewing, to showing us around and securing the flat. He was so personable and friendly, I can't believe how smooth and straightforward the whole process was!

Becca · 20 July 2025

★★★★★ 5/5

Google

I can’t recommend Matteo at Dexters enough. From the first call he understood my situation and quickly came back with a rental option that worked perfectly. He’s been supportive and available throughout the process, and it’s clear he genuinely cares about helping.

Milena · 18 August 2025

★★★★★ 5/5

Trustpilot

Great service and very helpful

Rai Gega was very helpful throughout the tenancy change. He communicated clearly and made the whole process smooth and straightforward. Thank you for your help!

Jingqi · 17 September 2026

★★★★★ 5/5

Google

This agency helped us find our home without any compromises. The market is tough, and we were prepared to let go of some of our wishes, but Bradley guided us right from our first contact, providing clear communication about all the conditions. Thanks to his support, our offer was approved, and we seamlessly began the paperwork process with Lucy. All went great!

Ievgeniia-Galyna · 1 December 2024

★★★★★ 5/5

Trustpilot

It all comes down to the individual…

It all comes down to the individual agent you have as your contact, and I count myself very lucky to have Fahima as my contact. I have been with Dexters for many years and have had good experience over the years, but I find that Fahima is outstanding. My wife and I met her at the apartment and found her charming. She has also dealt very proficiently with a contractor who did a very poor job and who were uncooperative in returning to remedy the problem (and who in my opinion Dexters should never use). Eventually I gave up with them, and Fahima found a very satisfactory alternative who was new to Dexters. In my opinion she is a great advertisement for Dexters.

David · 17 January 2024

★★★★★ 4/5

Trustpilot

Been in the apartment since Sept last…

Been in the apartment since Sept last year I won’t lie there where some issues that got me angry I.e Mould, the house heaters , where to mount my bike to name but a few but am happy to say that from the moment I got in touch with Poppy he really made sure that all the issues are sorted out, he is prompt in answering emails and following up. Latest was the fridge issue I had to send him mail to thank him for the effort. I thought I should put my appreciation here.

Collin · 22 May 2025

★★★★★ 5/5

Trustpilot

Helpful, diligent and polite

I am a landlord and recently asked Dexters, specifically Neil Plit, if they could or orchestrate activity to meet the new fire door regulations. Neil has been exceptionally accommodating and kept me updated every step of the way. Neil was also very helpful, efficient and empathetic when there was a pipe leak in the last year. Their contractors are always first rate and diligent in their work.

Eldritch · 24 August 2024

★★★★★ 1/5

Trustpilot

Dear Dexters (Asma Chughtai

Dear Dexters (Asma Chughtai, Customer Relations Team ), I can confidently say I’ve been a good tenant. We’ve consistently paid rent, and there have been no issues during our one-and-a-half-year stay. Although there was a three-month renovation for one of the bathrooms (located in our bedroom), which I can’t currently use, nothing else has been broken. I am writing to express my concern about the experiences I have endured over the past year and a half as a tenant at 55 Queens Gardens. The consistent stress arising from unilateral practices during our tenure has been evident in numerous email exchanges, covering everything from trivial matters to emergency situations. Throughout, we have consistently adhered to your preferred methods of resolution.The issue lies in the inconsistent workflow and frequent turnover of personnel, coupled with the frustration of not receiving responses for at least a week. It’s noteworthy that notifications from Dexters about various situations are often last-minute, creating an unfair and stressful environment.Despite having a 2-year lease agreement, we terminated our contract with Dexter’s on November 8th due to the conclusion of the contracts between Dexter’s and the landlord. We meticulously followed the outlined rules in the contract for handover. However, we are perplexed by the continuous delays in receiving responses.We have heard that the landlord raised concerns about wall paint (for which we had a permit and left in good condition) and water marks related to the laundry and dishwasher machine (in the same condition as when we moved in). We submitted references by comparing the check-in and check-out lists, and our position, asserting that there are no discrepancies, has not been addressed in any of the numerous emails. The latest email received last Friday stated that we would receive results this Monday. However, we sent another email yesterday and have yet to receive a response from Paul, the senior representative, causing additional concern.The points I wish to convey are: 1. Why haven’t we received a response regarding the evidence we submitted, questioning why we should pay for costs not in line with the contract rules? 2. Why is there a consistent delay, and why do we have to continually send emails, pleading for a response? 3. I am appealing to the stress and unfairness I am currently experiencing in this situation as a tenant with Dexters.Could you please provide assistance in resolving this matter promptly?Sincerely,Hyo Joo Lee

Hyo · 15 December 2023

★★★★★ 5/5

Google

We have just purchased a property through Dexters and have been extremely happy with the help and support from the team - in particular Rowland, who has been polite, proactive, communicative and patient throughout a protracted process. Rowland did everything he could to smooth the way and to make sure we had the information we needed and his colleagues were always helpful and polite when we called to speak to Rowland. Thank you for everything!

Roisin · 26 March 2024

★★★★★ 5/5

Trustpilot

Nice service - Petros - Dexters North Property Management Team

Good service, always clear communication. I have been renting from Dexters for more than a year. My house is under Dexters North Property Management Team, my personal property assistant is Petros. He always helps me with all my queries pretty fast and condition of property is always brilliant - regular checks of carpets, filters for AC system, maintenance etc. Actually Petros is one of those people who really want to help you if you face any issues with your flat.I am going to prolong my contract with them in a year

Vsevolod · 8 December 2023

★★★★★ 4/5

Trustpilot

I lived in a Dexters new build (Ambrose…

I lived in a Dexters new build (Ambrose House) for about 18 months from 2022-2023. Although there were some promised amenities that weren't delivered (gym, Tesco express, etc), a lower score wouldn't reflect the service we received from two attentive members of the team who went above and beyond.I was particularly impressed by Petros when he came on board. I found him personable, responsive and helpful. He and Suzy, another fabulous associate, are great members of the Dexters team and every interaction with them was pleasant. Suzy provided clear and consistent phone and email support and advice during our moving out period and Petros was proactive in ensuring we received our deposit once the necessary checks were done on our apartment.

Oreoluwa · 7 December 2023

★★★★★ 5/5

Trustpilot

Peckham office

Beyonce at the Peckham office was great! Beyonce was patient, honest and helpful throughout our search. We'd go back to her again!

Rhys · 17 September 2026

★★★★★ 5/5

Trustpilot

Where do I start?

Working with Kiera and the team at the Property Management department has been extremely smooth, The fast response and accurate measures taken by Kiera has helped us swiftly run alongside both Kiera and the team, The professionalism provided by Kiera is outstanding; as they say experience is key and thats what Kiera provides on every contact ! We have been working with Kiera just under a year and it is a pleasure working with Kiera and the team ! The property management team are very proactive with little, to no mistakes. Why choose another agency after reading this review? Stick to dexters thats all I can say.

Saem · 4 December 2023

★★★★★ 5/5

Trustpilot

Best in Class Property Management Services

I have been with Dexters for several years and what i really appreciate is that they go above and beyond. They really partner with customers to ensure the best outcome. Their entre team are amazing and take customer service to a whole new level. I would always recommend Dexters to any Landlord or tenant for efficient and best-in-class services. A personal thank you to Property Manager Marco Correia, for being an excellent solution oriented and very prompt manager.

Janet · 16 January 2024

★★★★★ 5/5

Trustpilot

Team Dexter's kudos!!

My experience with Dexters has been pleasant. Ever S nice Jada had taken over the management responsibilities of my property, all issues were being addressed with utmost care and promptly. She is on the ground the moment we raise an issue or concern in relation to property. She has taken the effort to personally visit and inspect the issue and bring it to a resolution in no matter of time. Thank you Jada for addressing our issues, especially making the effort to understand and sort the whole flooring repair in a matter of 5 days. You rock!!Cheers! - happy tenant

Chaitanya · 23 November 2023

★★★★★ 5/5

Google

Recently had a few viewings with Dexters in Muswell Hill. Arturo was the agent that showed us the flats. He was extremely professional, knowledgable. Arturo provided information on the architectural style of the building, the features of the property and also gave insights on how to make the buying process smoother as well as welcomed tips on refurbishments to properties. Highly recommend the service!

Diviya · 24 September 2024

★★★★★ 5/5

Trustpilot

Petros Giorganios

Inspection with Petros went very smoothly. Much appreciated!!!

Areena · 12 May 2026

★★★★★ 5/5

Trustpilot

High quality property management

I have been a customer of Dexter's now for almost a year. I wanted to single out Donalina Gargrupe for excellent customer service in the day to day management of my account. - Payments are on time- Email communications are timely and well written- Work to address any issues flagged by my tenants have been timely and completed to a high quality at a decent priceIt is great to work with an agency who put as much care and attention into the day-to-day management as buying and selling properties. Thanks Donalina

100003788584045 · 21 November 2023

★★★★★ 5/5

Google

Jack has been a pleasure to work with. Very professional and knowledgeable. Would recommend

Louis · 26 March 2026

★★★★★ 5/5

Trustpilot

Jadasa Andjadiumi

Jadasa was a tremendous, conscientious, and thorough resource for my wife and I as we settled into our flat managed by Dexters. The property was not in an ideal condition after the prior tenants' departure and required a lot of attention to bring things up to par. Jadasa masterfully managed the process, tactfully engaging both the owners and contractors to complete the various tasks in the most time efficient manner possible. Moving is always a gut wrenching experience but Jadasa helped ease many of the difficulties we encountered along the way. We are grateful for her help and vigilance and are hopeful Dexters recognizes her contributions to the company.

Thomas · 18 November 2023

★★★★★ 5/5

Trustpilot

My name is Alex Mroue (Mroue…

My name is Alex Mroue (Mroue Maintenance LTD). I have been working with the North team for over a year now and I must say they are all amazing at what they do! The director, definitely knows how to motivate and support his team! The communication and listening skills are really good and they are always understanding. I really enjoy working with them and carrying out variety of different jobs! On that note, I would like to say that Paris Marshall is always willing to help us as a business and go the extra mile, he is certainly the person to go to if you are looking for a solution! Friendly, caring and always in a happy mood! Thank you all! Alex Mroue Mroue Maintenance LTD

Alex · 8 November 2023

★★★★★ 5/5

Trustpilot

Great property management team

My family and I have several properties rented out by Dexters for a number of years now. I also have properties with different management agents and can honestly say they have been one of the best. Special thanks to Natasha Benedik for all she has done for me over the years, and the rest of her team including Lydia Beesley, Rachel Sapurco and John Miller - very proactive in getting new tenants in, quick to reply to emails and help sort out flat maintenance. All in all, a great property management team and highly recommend them.

Tonia · 8 November 2023