Every review we hold for the Haringey office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotResponded promptly and solved my problem
When I forgot my keys at home and couldn't get in, I felt really helpless. Fortunately Rachel helped me out, so I didn't have to spend money on a locksmith. Rachel responded really quickly to my email and patiently communicated with me even though my English isn't that great. She's really nice, and I'm so grateful to her.
Yun · 12 October 2026
Agent replied · 17 October 2026
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleMatthew was very professional, helpful, and responsive throughout the viewing process. He explained everything clearly and made the experience smooth and straightforward. We really appreciated his friendly approach and the time he took to answer our questions. Highly recommended!
Mehran · 16 March 2026
Agent replied · 16 April 2026
Dear Mehran, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 4/5
GoogleMatthew has been really helpful and straight forward in my dealings with him.
Jim · 11 September 2026
Agent replied · 11 October 2026
Dear Jim, Thank you for your kind comments regarding Matthew and your review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
TrustpilotRai was amazing helping us sort our…
Rai was amazing helping us sort our swap!
Olivia · 12 October 2026
Agent replied · 17 October 2026
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotRenting apartment at Battersea Reach.
Our apartment in Battersea Reach is rented via Dexters letting agency. As landlords we find that we have a smooth transition between us and our tenants, because Daniella Pink and Caroline French have been very friendly and efficient in sorting out issues in relation to our tenancy. They are very attentive and prompt in what they do.
Chandra · 18 June 2026
★★★★★ 5/5
GoogleJack has been really helpful and incredibly communicative! He has taken the time to show us many properties and shared his excellent knowledge of the area. Thanks so much for your help :) would highly recommend
S · 26 March 2026
Agent replied · 16 April 2026
Thank you for your kind comments regarding the Muswell Hill team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
TrustpilotIt started when a friend's flat was…
It started when a friend's flat was passed to Dexters. I was dealing with this matter and met Christian Pengally the Lettings manager. He was cheerful and helpful throughout and even managed to get the owners deposit back despite the difficulties due to the tenant passed away. Will not hesitate to recommend him and Dexters.
ET · 9 October 2026
Agent replied · 15 October 2026
Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
TrustpilotCan recommend!
Monika has been managing my flat for rent for the last year or so. She has always been friendly, responsive and proactive, communicated regularly by email and by phone and I have been able to feel the flat is in good hands. Recently we've had some issues with damage coming from the flat above and she has gone the extra mile to chase the managers of that property so that the damage can be repaired. I'm very grateful to her!
Katherine · 28 November 2024
Agent replied · 24 December 2024
Dear Katherine, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotUnfortunately I had a leak at my flat…
Unfortunately I had a leak at my flat which I let out through Dexters. Monika has been incredibly efficient in resolving this - chasing the managing agent to find the cause of the leak, following up and arranging for it to be fixed and then looking into redecoration which needs to be claimed on the buildings insurance, as well as liaising with and reassuring the tenant and keeping me informed. She has been a pleasure to deal with and I am really impressed by her efficiency, reliability and tenacity.
Mrs · 28 November 2024
Agent replied · 24 December 2024
Thank you for your kind comments regarding Monika and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
TrustpilotRemi Daniels has been an absolutely…
Remi Daniels has been an absolutely brilliant property manager during my tenancy with Dexters. He is professional, compassionate and always quick to respond to any queries, from dealing with noise complaints to arranging repairs. He has also gone above and beyond in helping me with a recent issue. I can't recommend him highly enough.
Amelia · 23 June 2026
★★★★★ 5/5
GoogleI had an excellent experience working with Era Bilalli. She went above and beyond to help me find the perfect flat to call home. She took the time to truly understand my preferences and ensured that every option we looked at aligned with my needs. Her attention to details and personalised approach made the entire process smooth and stress-free. She was always available to answer my questions, no matter how small, and her insights were incredibly helpful. I highly recommend Era Bilalli to anyone looking for a dedicated and professional real estate agent!
Daria · 20 November 2024
Agent replied · 23 November 2024
Dear Daria, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
TrustpilotExcellent property management team
The service provided by the property management team of Jia Wang, Stephanie Thame and Regan Ronayne at Dexters has been exceptional. They have let and managed my property for many years now and their professionalism is second to none. They communicate well and take action promptly when required. Their help and expertise has been invaluable.
Rita · 30 September 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleWe had a really great experience working with Matteo Denisi at Dexters Muswell Hill.
He was extremely helpful, professional, and made the whole process feel smooth and stress-free from start to finish. Communication was easy throughout, and he was always responsive, supportive, and approachable.
It was genuinely a pleasure working with him, and we really appreciated all his hard work and help during the process. Thank you again, Matteo! Highly recommended.
Suzy · 11 June 2026
Agent replied · 11 October 2026
Dear Suzy, We really appreciate you taking the time to leave such lovely comments about Matteo. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
GoogleThe staff at Dexter's have been great helping me find a flat to rent. Heidi and Matteo made the process very easy. Recommend them over other agencies I've used in past.
Thomas · 9 April 2026
Agent replied · 16 April 2026
Dear Thomas, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
TrustpilotRecently I had an issue with an…
Recently I had an issue with an appliance at one of my rented properties, Nabil Subhani dealt with back and forth between his maintenance team, the tenant, the insurance company and directly with me. In all the time. Dealing with the matter, Nabil was responsive to all matters in an extremely efficient and timely way. His communication was clear and to the point and the matter was progressed efficiently despite the fact that that too many people were involved he stayed at the centre of communicating with all parties concerned.
Adnan · 28 October 2024
Agent replied · 24 December 2024
Dear Adnan, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 2/5
TrustpilotVery sloppy service from Dexters
Very sloppy service from Dexters. Missing attachments to emails, forgetting to send information, incorrect information was sent.At check-in, they didn't even give us the right keys.... Sloppiness was a constant through the process....The house was very very dirty, despite it should have been professionally cleaned by contract. There was mold, dust, dead insects.... Lots of furniture was broken or not fixed. We are not sure if the landlords were informed at all at this point.Another red flag is that the agents try to lock tenants in very long contracts, a new trend with many companies. They didn't pressure as much as others, but still, they create this constant sense of urgency for the tenants.... then they disappear for days and need constant follow-ups.Do not recommend.
Ana · 24 October 2024
Agent replied · 22 October 2024
Dear Ana, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotTina was incredibly professional
Tina was incredibly professional, clear, and helpful throughout the entire process of leaving the property. She made everything straightforward and stress-free. A well-deserved 5 stars!
Whiteguitar86 · 20 May 2026
Agent replied · 28 May 2026
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotExcellent customer service and communication.
I want to take this opportunity to thank Anya Carlyle who is a Property Manager at Dexters for all her support in resolving a number of ongoing issues at my property. She has persistently followed up on all the outstanding issues and resolved them successfully. Her communication and support has been excellent.
Andrew · 23 June 2026
★★★★★ 5/5
GoogleWe were trying to sell our house at a tricky time and at a crucial moment Kosar identified a potentially likely purchaser, and then took care to nurtured the deal through, especially when hiccups occurred at the last minute. We are very grateful for her calm and sensitive management of the sale from start to finish.
Andrew · 11 September 2026
Agent replied · 11 October 2026
Dear Andrew, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
TrustpilotWe had a very positive experience with Rai
We had a very positive experience with Rai Gega throughout the tenancy change process. He was always helpful, responsive and clear in explaining each step, and he made sure everything was completed properly despite the process taking some time. We really appreciated his patience, professionalism and support throughout. Thank you, Rai!
Flaminia · 9 October 2026
Agent replied · 15 October 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotProactive communication and empathy
Proactive communication, empathy and transparency are three core values I have seen demonstrated at Dexters. I have rented a home through them for nearly two years, and they have stood out as property managers that actually care. Most recently, Daragh Power has impressed me with their kindness and genuine care. I had two requests of the landlord, one that would require a change to my contact, and Daragh was AMAZING at listening to my needs, understanding the time sensitivity and following up with the landlord when we didn’t receive a response right away. They could have deprioritised my concerns or have gotten upset with my persistence but instead they understood where I was coming from and really advocated for me. This is exactly what one would want from a property manager, but is something I find is rare, especially in a ‘landlord market.’ Daragh communicated professionally throughout and made the entire process stress free. I wouldn’t choose another property manager besides Dexters.
Gabriella · 24 September 2024
Agent replied · 22 October 2024
Dear Gabriella, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
★★★★★ 4/5
GoogleI would like to Thank Matthew very much for his patience and expertise.
I will be recommending others and my friends to contact him.
Gordon · 11 May 2026
Agent replied · 11 October 2026
Dear Gordon, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind regards, Asma
★★★★★ 5/5
GoogleMatteo was incredibly helpful throughout the entire rental application process. He responded quickly to all of our concerns and managed to get us from viewings to getting an offer accepted and signing our tenancy agreement in less than a week. Would definitely recommend!
S · 11 August 2026
★★★★★ 5/5
GoogleHeidi was so accommodating when we have our viewing last week. She toured us around the house and so kind to answer some of our queries. We really appreciate her efforts!
Donna · 16 March 2026
Agent replied · 16 April 2026
Dear Donna, Thank you for your kind comments regarding Heidi and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.