Every review we hold for the Haringey office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotNice service - Petros - Dexters North Property Management Team
Good service, always clear communication. I have been renting from Dexters for more than a year. My house is under Dexters North Property Management Team, my personal property assistant is Petros. He always helps me with all my queries pretty fast and condition of property is always brilliant - regular checks of carpets, filters for AC system, maintenance etc. Actually Petros is one of those people who really want to help you if you face any issues with your flat.I am going to prolong my contract with them in a year
Vsevolod · 8 December 2023
Agent replied · 22 October 2024
Dear Vsevolod, Thank you for taking the time to leave a wonderful 5* review. Petros will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotI lived in a Dexters new build (Ambrose…
I lived in a Dexters new build (Ambrose House) for about 18 months from 2022-2023. Although there were some promised amenities that weren't delivered (gym, Tesco express, etc), a lower score wouldn't reflect the service we received from two attentive members of the team who went above and beyond.I was particularly impressed by Petros when he came on board. I found him personable, responsive and helpful. He and Suzy, another fabulous associate, are great members of the Dexters team and every interaction with them was pleasant. Suzy provided clear and consistent phone and email support and advice during our moving out period and Petros was proactive in ensuring we received our deposit once the necessary checks were done on our apartment.
Oreoluwa · 7 December 2023
Agent replied · 22 October 2024
Dear Oreoluwa George-Taylor, Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotWhere do I start?
Working with Kiera and the team at the Property Management department has been extremely smooth, The fast response and accurate measures taken by Kiera has helped us swiftly run alongside both Kiera and the team, The professionalism provided by Kiera is outstanding; as they say experience is key and thats what Kiera provides on every contact ! We have been working with Kiera just under a year and it is a pleasure working with Kiera and the team ! The property management team are very proactive with little, to no mistakes. Why choose another agency after reading this review? Stick to dexters thats all I can say.
Saem · 4 December 2023
Agent replied · 22 October 2024
Dear Saem, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHeidi was excellent when helping me find a property. She gave clear, sensible and helpful advice and is a good ambassador for Dexters.
Geoffrey · 11 September 2026
★★★★★ 5/5
TrustpilotBest in Class Property Management Services
I have been with Dexters for several years and what i really appreciate is that they go above and beyond. They really partner with customers to ensure the best outcome. Their entre team are amazing and take customer service to a whole new level. I would always recommend Dexters to any Landlord or tenant for efficient and best-in-class services. A personal thank you to Property Manager Marco Correia, for being an excellent solution oriented and very prompt manager.
Janet · 16 January 2024
Agent replied · 22 October 2024
Dear Janet, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPeckham office
Beyonce at the Peckham office was great! Beyonce was patient, honest and helpful throughout our search. We'd go back to her again!
Rhys · 17 September 2026
★★★★★ 5/5
TrustpilotTeam Dexter's kudos!!
My experience with Dexters has been pleasant. Ever S nice Jada had taken over the management responsibilities of my property, all issues were being addressed with utmost care and promptly. She is on the ground the moment we raise an issue or concern in relation to property. She has taken the effort to personally visit and inspect the issue and bring it to a resolution in no matter of time. Thank you Jada for addressing our issues, especially making the effort to understand and sort the whole flooring repair in a matter of 5 days. You rock!!Cheers! - happy tenant
Chaitanya · 23 November 2023
Agent replied · 22 October 2024
Dear Chaitanya, Thank you for your kind comments regarding Jada and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleRecently had a few viewings with Dexters in Muswell Hill. Arturo was the agent that showed us the flats. He was extremely professional, knowledgable. Arturo provided information on the architectural style of the building, the features of the property and also gave insights on how to make the buying process smoother as well as welcomed tips on refurbishments to properties. Highly recommend the service!
Diviya · 24 September 2024
Agent replied · 22 October 2024
Dear Divya, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
TrustpilotHigh quality property management
I have been a customer of Dexter's now for almost a year. I wanted to single out Donalina Gargrupe for excellent customer service in the day to day management of my account. - Payments are on time- Email communications are timely and well written- Work to address any issues flagged by my tenants have been timely and completed to a high quality at a decent priceIt is great to work with an agency who put as much care and attention into the day-to-day management as buying and selling properties. Thanks Donalina
100003788584045 · 21 November 2023
Agent replied · 22 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPetros Giorganios
Inspection with Petros went very smoothly. Much appreciated!!!
Areena · 12 May 2026
Agent replied · 28 May 2026
Dear Areena, Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma
★★★★★ 5/5
TrustpilotJadasa Andjadiumi
Jadasa was a tremendous, conscientious, and thorough resource for my wife and I as we settled into our flat managed by Dexters. The property was not in an ideal condition after the prior tenants' departure and required a lot of attention to bring things up to par. Jadasa masterfully managed the process, tactfully engaging both the owners and contractors to complete the various tasks in the most time efficient manner possible. Moving is always a gut wrenching experience but Jadasa helped ease many of the difficulties we encountered along the way. We are grateful for her help and vigilance and are hopeful Dexters recognizes her contributions to the company.
Thomas · 18 November 2023
Agent replied · 22 October 2024
Dear Thomas, Thank you for taking the time to leave a wonderful 5* review. Jadasa will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleJack has been a pleasure to work with. Very professional and knowledgeable. Would recommend
Louis · 26 March 2026
Agent replied · 16 April 2026
Dear Louis, Thank you for taking the time to leave a wonderful 5 star Google review. Jack will be thrilled to read your kind comments. Kind regards, Asma
★★★★★ 5/5
TrustpilotMy name is Alex Mroue (Mroue…
My name is Alex Mroue (Mroue Maintenance LTD). I have been working with the North team for over a year now and I must say they are all amazing at what they do! The director, definitely knows how to motivate and support his team! The communication and listening skills are really good and they are always understanding. I really enjoy working with them and carrying out variety of different jobs! On that note, I would like to say that Paris Marshall is always willing to help us as a business and go the extra mile, he is certainly the person to go to if you are looking for a solution! Friendly, caring and always in a happy mood! Thank you all! Alex Mroue Mroue Maintenance LTD
Alex · 8 November 2023
Agent replied · 22 October 2024
Dear Alex, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat property management team
My family and I have several properties rented out by Dexters for a number of years now. I also have properties with different management agents and can honestly say they have been one of the best. Special thanks to Natasha Benedik for all she has done for me over the years, and the rest of her team including Lydia Beesley, Rachel Sapurco and John Miller - very proactive in getting new tenants in, quick to reply to emails and help sort out flat maintenance. All in all, a great property management team and highly recommend them.
Tonia · 8 November 2023
Agent replied · 22 October 2024
Dear Tonia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters - Chris McCandlish - Outstanding Property Manager
We live in Australia and Dexters have been our managing agents since 1999. Our principal contact in the firm changed to Chris McCandlish, the Head of Property Management and I have nothing but praise for his work on our behalf. So much so in fact that, only half jokingly, I told him that if he ever fancied a move 'down under', I'd definitely employ him. He's frank in his advice, active in finding the right solutions for you and rigorous in execution. Given the distance between us and the limitations imposed by the time difference, communication is all important. Chris has again set a very high bar, he's even called me a couple of times when its either been very early or very late in the UK. In summary, I can't recall a better property manager that I've dealt with, here or in the UK, in over 24 years. Chris is outstanding and I unreservedly recommend his services. If he ever left Dexter's I'd go with him.
David · 4 November 2023
Agent replied · 22 October 2024
Dear David, Thank you for taking the time to leave a lovely review regarding Chris. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMy experience with Dexters has been…
My experience with Dexters has been great. Since I moved in to a property, whenever I have a maintenance issue, Donalina Gargrupe/Property Manager is absolutely lovely and helpful. Most recently I had a boiler issue and Dona has been very helpful and diligent, since she got my first e-mail reporting the issue. She e-mailed and called me many times to keep me updated and kept in contact with the vendor until it was all sorted. So, a BIG thank you!
Ana · 3 November 2023
Agent replied · 22 October 2024
Dear Ana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotA big thank you
I had a great experience with Dexters Estate Agents. I rented a property through them 2 years ago, Sonia DE Abreu letting manager provided me with an amazing services from first day she knew how to keep customer happy and satisfied with her great services and a lot of patience. Each time I have an issue she helps me with great service and always make me happy.She is Amazing. Thank you Sonia. I also would like to thank Claudia De Abreu , she is an amazing person, very helpful and friendly. she helped me a lot , she provided me with an excellent great services. She knows how to keep customer satisfied, she provided me with great customer services. Honestly, I highly recommend Dextors Estate Agents. They provide high quality services to their customers. Thank you very much Sonia and Claudia for the great services you provided me . I highly appreciated. Hanan
Hanan · 2 November 2023
Agent replied · 22 October 2024
Dear Hanan, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Sonia and Claudia will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotChristian is a real problem solver
Christian is a real problem solver, sorts things out with minimum hassle - much better than previous companies.I recommend Dexters 100%
Andy · 15 September 2026
★★★★★ 5/5
TrustpilotChristian Pengelly is the best ever
I am dealing with Dexters for 5 years now, and I was not happy with them like I am now because Christian Pengelly is the head of property management. He is the best property manager I have ever dealt with. He is keen to solve every problem/ concern in the quickest time he can. He even sends the required emails during the call which I explain the problem in it. If I have the choice, Christian is the manager who I hope deal with him always, not anyone else.
Sameh · 29 October 2023
Agent replied · 22 October 2024
Dear Sameh, Thank you for taking the time to leave a lovely review regarding Christian. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotCan't thank Myra enough...
I have had a great experience with Dexters as my property management company, but I want to give a special mention to my property management consultant, Myra Mettam. I have been letting my property for nearly 5 years, and Myra has been my continued support during the time at my flat. Myra is fast acting, efficient, empathetic and a total delight to liaise with. Every time I have had an issue at my property (and there have been many as it is an old building: faulty boiler, blocked toilet, shower not working etc). Myra has been on hand to find a very quick solution, she really is a magic maker and I couldn't ask for more from her. Myra also often exceeds my expectations with her quick turnaround times and she is an excellent communicator. The Dexter's leadership team should feel very lucky to have her!
Yvonne · 25 October 2023
Agent replied · 22 October 2024
Dear Yvonne, Thank you for taking the time to leave a wonderful 5* Google review. Myra will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotNatasha and her team contributed to a positive experience
Overall positive experience of using Dexters. Natasha and her team have been very good in managing the property.I have deducted 1-star due to inconsistencies between letting teams - One office forced us (renters) to pay 1 months worth of early-termination fees on the contract despite the rent going up considerably. I understand this is well within their rights but with another office I (Landlord) was told that Dexters would waive the fees for my outgoing tenant who was leaving with 1 month left on the contract so felt slightly cheated!
Ben · 25 October 2023
Agent replied · 22 October 2024
Dear Ben, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
GoogleI hereby wish to edit my review with ''complete dissatisfaction'' of the experience I had with Dexters, As an estate agent myself for over 20 years, I found the methods and ethics used by Jamil in person and Dexters as a company totally unprofessional. We have been led to believe that our potential seller was a ''motivated seller'' from the beginning and turned out to be otherwise. We have made an offer of an asking price for the property in concern and conveyed our intention to proceed as cash buyers. However, it took us only 6 weeks after our offer was accepted to see the property for the 2nd time! It was rather kind of Jamil of Dexters and the seller to accommodate us! Not! The rest of the turning out events were; that we were the ones chasing Jamil about the current circumstances of the seller party and the constant stock-up response from Jamil was '' You have to wait''. Then we found the seller was in a chain, her buyer was on a chain and this chain was as long as the H2 link! Not only were our 4 months + wasted let alone the stress and additional finances that were spent on short-term accommodation and travel costs.
Only then after sending a strongly-lettered complaint about our experience to Marlon, Jamil's supervisor explaining our circumstances of waiting almost 6 months, which will place us in a jeopardy to lose our mortgage offer and Jamil's response was '' But you mean you will not be able to extend your mortgage offer!'' since this was the last straw in our declining relationship with Jamil and Dexters. Hearing this comment and the audacity of his attitude was the breaking point for us. Yes Marlon has managed to turn things around to suggest our deadline date of completion on the 15th of September 2023 the day our mortgage offer would expire, however, it was too little too late and not only we lost all our desire for the property on offer and having to feel that we will be remunerating this particular seller who has been selfishly looking after their interest only. Since then we found a much more straightforward deal and moved into another property with no issues or hiccups. It was not certainly what we hoped but we are much more happier with our decision to pull out of the deal with Dexters after all!
The most awful experience in our lives and I wouldn't wish it for anyone else to experience it. I would not recommend Dexters as an organization to anyone.
Tolga · 23 October 2023
Agent replied · 22 October 2024
Dear Tolga, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI live in Finland and had been tasked with selling my sisters apartment in Muswell Hill. Not knowing the area I had to conduct research with due diligence to establish the right estate agent. Following my first meeting with their manager, I gained an immediate confidence that I had chosen wisely.
I quickly received an offer of the asking price, which I accepted. I can quite candidly state that the service I received from their staff and in particular Jamil was first class. His communication skills were both efficient and transparent. I have no hesitation in recommending Dexters.
Peter · 23 October 2023
Agent replied · 22 October 2024
Dear Peter, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had an exceptional experience working with Jamil at Dexter's Estate Agents during the purchase of our first house. From the beginning, Jamil demonstrated an exceptional level of professionalism, expertise, and dedication that exceeded our expectations.
What truly set Jamil apart was his unwavering commitment to customer satisfaction. He consistently went above and beyond to address our concerns and answer our countless questions, making us feel supported and reassured every step of the way. His prompt responses and clear communication helped streamline the purchasing process, minimizing any potential stress or confusion.
Throughout the negotiation and closing stages, Jamil proved to be an invaluable asset.
Jamil's professionalism and personable nature fostered a genuine sense of trust and rapport. His friendly demeanor and approachability made it easy for us to discuss our requirements openly and honestly. He always made us feel like a priority, taking the time to address any concerns and offer valuable advice.
Overall, Jamil's exceptional service and expertise made our first house purchase a truly positive and memorable experience. We are grateful for his guidance, patience, and commitment to ensuring our satisfaction. We wholeheartedly recommend Jamil at Dexter‘s.
Jake · 23 October 2023
Agent replied · 22 October 2024
Dear Jake, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
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