Trusted Agent profile · Haringey

Barnard Marcus Muswell Hill reviews in Haringey

4.7

★★★★★ Excellent

223 reviews across 1 platform

262 Muswell Hill Broadway, Muswell Hill, N10 3SH, Haringey, N10 3SH

Barnard Marcus's office in Haringey, at 262 Muswell Hill Broadway, is rated 4.7 out of 5 across 223 reviews on 1 platform, including 223 Google reviews rated 4.7.

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4.7 / 5

223

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Haringey office, from every platform, shown as written. First names only.

1/5

Google

We were required to pay a holding deposit, yet the property was never removed from Rightmove or Zoopla. …

Alashy · 16 February 2026

Agent replied · 16 April 2026

Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Sameer was our agent, we really appreciate his efforts for the entire onboarding to be smooth. Good experience overall.

Sneha · 27 July 2024

Agent replied · 25 October 2024

Many thanks for the great 5* review and your kind words Sneha. Best wishes, Lucy, Customer Relations.

5/5

Google

I could not recommend this agency enough! Vicky/Victoria Abel is the most dedicated, hard working, professional and lovely individual you will ever meet! My partner and I are first time renters and she made the experience so easy and was always there to answer any questions (even if some were a bit silly)! Big huge thank you to the whole team that helped with our rental process but especially to Vicky, she really was incredible! :)

Harriet · 26 October 2022

5/5

Google

I had the pleasure of working with Lucy Eracleous and Priya Patel. They are exceptional real estate agents and team who consistently demonstrated dedication and professionalism throughout the process. They were incredibly responsive, …

W · 16 September 2025

Agent replied · 23 September 2025

Thank you for your kind words! We are thrilled to hear about your positive experience with Lucy and Priya. Their dedication, professionalism, and sense of urgency are qualities we strive for in our team. Your recommendation means a lot to us. Kind regards, Lucy, Customer Relations.

4/5

Google

Sameer was genuinely helpful and patient with us with our search.More power to the team and Thank you..

Diannekris · 27 July 2024

Agent replied · 25 October 2024

Hello Diannekris, Thank you for your kind words! We're delighted to hear that Sameer was able to assist you with your search. More power to you as well! Best regards, The Barnard Marcus Muswell Hill Team

1/5

Google

Shockingly bad experience of having instructed the Muswell Hill branch to sell my flat. The worst lack of communication I have ever experienced from an estate agent. Routinely ignoring my emails, multiple times claiming that they couldn’t get in touch with the ‘buyers’ solicitor or the ‘buyer’, wasting 4 months of my time. Then ignoring my multiple requests for them to remove my property from the portals they had it advertised on, when I had moved to another agent.

Peter · 26 October 2023

Agent replied · 25 October 2024

Hi, thank you for taking the time to provide our team with feedback. We're concerned about this branch review, and we'd like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@barnardmarcus.co.uk, then we'll be more than happy to help you.

5/5

Google

I’ve been dealing with Priya and Lucy at Barnard Marcus in Muswell Hill in relation to the rental of our property, and they’ve both been incredibly helpful throughout the whole process. They found us a tenant quickly, secured a good rental price, and made sure the move in process went smoothly. Communication was clear and efficient the entire time. Would definitely recommend them, thanks again for all the help!

Giovanni · 8 August 2025

5/5

Google

Selling our home was so easy! Stephen Hyde was incredibly professional and knowledgeable which took the stress off us when trying to sell. He gave us good advice and we had complete trust in his judgement with every aspect of the sale. If you want to sell without the stress I highly recommend getting in touch with Stephen.

William · 27 October 2019

Agent replied · 25 October 2024

Thank you so much for taking the time to leave us such a lovely review and recommendation. We're delighted to hear that our Barnard Marcus team provided a five-star service!

5/5

Google

The Muswell Hill office of Barnard Marcus advertised a flat which looked right for me, but then it was snapped up by someone quicker, and then, at another flat, the tenant refused viewings due to Covid fears, and there were difficulties at the third ... Throughout it all, whether problems with my application, or the disappointments just mentioned, Andrijana Tolic conducted the company's business with utmost courtesy, attention to detail, truly helpful guidance, and with extremely kind patience. In my experience of moving homes, and dealings with estate agents (speaking very generally), I've never quite known whether I was was being told the truth (and often not), and/or just the object of unscrupulous business practice, being little more than cannon fodder. Andrijana Tolic was from the outset, a real breath of fresh air in the business, and a serious credit to her employer. I was sincerely grateful for her quite excellent service.

Guy · 26 October 2021

5/5

Google

Vicky helped us immensely from first enquiring about the property to getting the keys for the apartment. She answered all the questions I had incredibly quickly and assured me but above everything, Vicky is such a lovely person and should be rewarded hugely and cherished for her efforts. I'd only wish everyone to have somebody like Vicky when moving property. Thank you so much Vicky!

Benito · 26 October 2022

5/5

Google

Leon and Raphael were very professional, helpful and prompt throughout the process of buying my flat. Leon was very hands on trying to move things forward, communicating with all parties involved on both sides to minimise time lost in a chain that involved many parties. They both know the area well and gave me good advice on property in the area including tips on renovation.

Peter · 26 October 2022

5/5

Google

I can't recommend Priya Patel as a lettings manager from Bernard Marcus highly enough. As a Landlord Letting is getting to be a difficult business and Priya has been immensely helpful, with the right to rent checks, credit and deposit checks and most importantly finding suitable tennents. My property is outside the area (by 5 miles) and Priya has managed to let it 2 years in a row even against other local agents. Although they charge a slight premium compared to others they are worth it due to the quality of tenants found in ampul time.

Amritpal · 27 October 2019

1/5

Google

I’ve given them 1 star only because they let me out my contract a few weeks earlier than agreed, they are also polite. I had a property which was in good condition in a highly sought after area. I took on all their recommendations around marketing as this was my first experience of selling a property, I even lowered the initial asking price as recommended after a month and I had also stated that I was open to all offers and would be happy to negotiate with potential buyers. For the 4 months I was with Barnard Marcus I did not receive one offer! I had plenty of viewings, no offers, no feedback from any of the viewings. It was very clear that my property wasn’t being prioritised, it almost seemed as if potential buyers were being steered away because a number showed interest directly to me but resulted in no offer. I honestly believe that I wasn't taken seriously as a female judging by the way I was spoken to and dealt with. I attempted to complain in writing and there was still no improvement in service. Just to emphasise the stark contrast in the service offered to me, I’ve been with my new estate agent for 1 month, had 1 day of viewings and have already received an offer for the property which I will be accepting. They have been wonderful attentive, provided feedback and negotiated well on my behalf. I can appreciate the lessons that I have learned as a first time seller but I would never use Baranard Marcus again. They wasted my time, I lost out on my dream home because of their complacency and lack of care of service. I would not recommend them to any first time/inexperienced sellers!NegativeProfessionalism

L85 · 26 October 2022

Agent replied · 25 October 2024

Hi, thank you for taking the time to provide our Barnard Marcus team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@barnardmarcus.co.uk then we will be more than happy to help you.

5/5

Google

Well worth the money, The team at the Muswell Hill branch of Barnard Marcus did a great job throughout the selling process. Leon in particular was invaluable in the final stages. He helped all parties talk and resolve issues. Without his help, I’m not sure we would have got to completion. I fully recommend the Muswell Hill branch of Barnard Marcus.

Christopher · 28 February 2024

Agent replied · 25 October 2024

Thank you Christopher for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

My partner and I were on the search for a one bedroom flat and we’d seen a lot of duds until Rob showed us one we loved, we knew it was a little too far away for us but we still loved it so much and Rob was so lovely and helpful throughout the whole process he was really rooting for us to get it and was really cooperative! We didn’t end up taking it because it was just that bit too far away but we both couldn’t forget what a great help he’d been to us and so understanding of our situation so we decided that next time we move we’re going straight to him! Thanks Rob!

Momcartney · 27 October 2018

5/5

Google

I'm really pleased with the service provided by Priya and Rob at Barnard Marcus in Muswell Hill. They found me great tenants within just two weeks, who passed referencing in just a few days. They were very proactive throughout the whole process; keeping me informed every step of the way. They provided me with a great insight into the current rental market. I would certainly recommend them to any fellow landlords who are looking for good, reliable tenants! Thank you Priya and Rob for your efficiency, and great professionalism.

Emma · 27 October 2018

5/5

Google

Stephen was fantastic to deal with throughout and we exchanged within 6 weeks of the first viewing. He was thoroughly professional, really likeable and always available to chat things through. Karen helped the sale over the line when things hit a little snag and we are absolutely delighted with the overall service, especially as we had been locked into a contract with Hobarts for 12 weeks beforehand and hadn’t got anywhere and were panicking after having our baby and needing to move. I really do recommend them.

Neal · 27 October 2017

5/5

Google

Victoria and the whole team at Barnard Marcus were excellent and found me a great place that was everything I wanted and really exceeded my expectations. They made move in quite simple and the inventory they supplied for the property when I moved in was very thorough. Overall not only did they find me a great place they also made move in about as hassle free as it could be. Really pleased with them.PositiveResponsiveness, Quality, Professionalism, Value

Claire · 26 October 2022

Agent replied · 25 October 2024

Thanks for giving our Barnard Marcus team a five-star review. If we can help with anything else please give us a call.

5/5

Google

Our experince has been great with Priya and Victoria! They are so helpful and they made sure we are comfortable with everything. We wanted to move on the holidays, Priya and Victoria went out of there way to get us the keys during holiday. Our move in was very smooth. Fabolous agency and staff, always helpful and great customer service!PositiveResponsiveness

Mawaheb · 26 October 2022

5/5

Google

Thank you to Mouna and Claudine for everything in sorting out our new flat. Happily moved in without delay. They were always quick to respond to questions and have helped reduce the stress of finding a flat on short notice.

Alex · 26 October 2020

Agent replied · 25 October 2024

Thank you so much for taking the time to leave us such a lovely review, we are thrilled that you were happy with our service.

5/5

Google

The staff are extremely friendly and professional, always welcoming with a smile, accommodating our requests, and helping us find the right place to buy!

David · 10 July 2025

Agent replied · 8 September 2025

Thank you for your kind words! Our team takes pride in providing excellent customer service and we're glad you had a positive experience with us. We look forward to assisting you again in the future! Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

We have just sold our property with the Team at Barnard Marcus and have had a very straightforward process with them. From marketing the property to getting us a quick sale and helping us all the way to completion they have been great, especially Leon, Theo and Raphael who have worked with us throughout and helped push things through.

Corinne · 26 October 2022

5/5

Google

It has been a pleasure to have James looking after me he was very professional and he did everything to help me find a Flat in a short time he was very responsive and supportive even Mouna she was very responsive and they did answer all my call and email in a short time i was very happy with the service i really recommend it Many thanks Melouki.PositiveResponsiveness, Quality, Professionalism, Value

Melouki · 26 October 2020

5/5

Google

Fantastic service from all the staff, special mention Steven Hyde. From our first and only viewing until the sale of our property. It has been a stress free process. Big thank you to Barnard Marcus, Muswell hill branch. Kind Regards Devon D'Aguilar.

Devon · 27 October 2019

Agent replied · 25 October 2024

Hello Devon, Thank you for taking your time to leave our time with a lovely 5 star review. We are very happy that you found the service provided to be fantastic and that the entire process was stress-free. If there is ever anything else you need from our team just get in touch and we are more than happy to help!

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