Barnard Marcus Muswell Hill reviews in Haringey

★★★★★ 5/5

Google

Cameron was honestly a breath of fresh air to encounter in our flat search! He was polite, patient and so friendly, that he made the viewing experience fare smoothly.

Scarlet · 16 March 2026

★★★★★ 1/5

Google

We were required to pay a holding deposit, yet the property was never removed from Rightmove or Zoopla. After referencing was completed, the agent refused to discuss alternatives with the landlord, demanded a large upfront rent, and insisted on an unreasonable move-in date. When we did not agree, the entire holding deposit was retained. We were also advised to discuss serving notice with our existing landlord before any tenancy was agreed, exposing us to unnecessary financial risk. An inflexible, one-sided, and unprofessional process.

Alashy · 11 February 2026

★★★★★ 5/5

Google

Really great experience with BM - particularly Sameer who was both reassuring and efficient but also Priya who helped push things through with getting my rental organised. From seeing the property to moving in was around 2 weeks! Pretty impressive work :)

Caroline · 11 October 2025

★★★★★ 5/5

Google

I made a flat enquiry on Rightmove and, unlike many other agencies, I was contacted not by a robot but by a real person from Barnard Marcus’ Muswell Hill branch. From the very first phone call, Lucy’s voice made me feel safe and reassured. I honestly thought I was speaking with a highly experienced woman in her mid-40sto 50s. When we met in person for the flat viewing, I was so surprised to see that she was actually very young , yet incredibly mature, professional, and grounded. She built such a warm and supportive connection with me. As a single mother without a proper guarantor, and with my current landlord asking me to leave, I have been under a lot of stress. Lucy helped me far beyond what any other agency has ever done. She offered guarantor-free payment options, explained everything clearly, and never made me feel judged for being on Universal Credit or needing to work part-time. She always told me, “Think about it carefully ,if it feels right for you, we’ll move forward.” The flat she showed me was beautiful, with a garden, and I paid the holding deposit because I didn’t want to miss it. But later I changed my mind. Lucy responded with so much kindness and understanding. I am truly grateful for her patience, her honesty, and her humanity. Dear Lucy, I will never forget you. You are not only an excellent estate agent but also a genuinely good person. I’m so glad our paths crossed. Sending you all my best wishes . I hope all the things you dream for yourself come true.

Sezer · 11 December 2025

★★★★★ 1/5

Google

I’ve had a really disappointing experience with this agency. After changing tenants in my previous property, the new tenants moved in, yet the agents failed to get them to sign a contract for nearly two weeks. This lack of organisation is completely unacceptable. To make matters worse, I’ve received multiple emails stating that I’m in arrears for rent, despite no longer living at the property. Even more concerning, the landlord has been messaging both me and the current tenants claiming that rent arrears are outstanding. This has caused unnecessary stress and confusion that could have easily been avoided with proper management. Throughout the process, the agents have shown a complete lack of professionalism and accountability. Communication has been poor, and there seems to be no urgency in resolving issues that they themselves have caused.

Millie · 11 November 2025

★★★★★ 5/5

Google

Hands down the best experience we have had with an estate agent. We sold and bought through them. We have moved 5 times over the last 10 years so have a lot of experience. These guys really earn their money - they are professional, helpful and effective (in a challenging market). Above all else, once the sale has been agreed, they work with you to move it forward. You get a real sense that they are on your side and not just chasing their commission. Completely outstanding and, if being honest, changed my view of the profession (based on previous experience). Particular shout out to Eva and Leon. Would not hesitate to use them again - we certainly will if we move again.

Jo · 30 November 2023

★★★★★ 5/5

Google

Great work from Priya and the team on getting our house tenanted. Would definitely recommend!

Bandish · 16 March 2026

★★★★★ 1/5

Google

I had a disappointing experience with Barnard Marcus Muswell Hill. I was shown new build properties that were clearly above my budget, but was assured by the agents that they could make it work. Based on this, I was encouraged to view, make offers, and even speak with their in-house mortgage broker. After nearly a month of back and forth, it became clear that the sellers were never anywhere near accepting my offers. I feel misled and that my time was wasted. Don’t be fooled by their promises, they will say what you want to hear just to get you through the door.

Ceyhan · 11 October 2025

★★★★★ 5/5

Google

I had the pleasure of working with Lucy Eracleous and Priya Patel. They are exceptional real estate agents and team who consistently demonstrated dedication and professionalism throughout the process. They were incredibly responsive, always quick to answer my questions and provide updates. Their sense of urgency and proactive approach made the entire experience smooth and efficient. I truly appreciated their willingness to act swiftly in searching for suitable clients. Highly recommended for anyone looking for proactive and attentive real estate professionals.

W · 11 October 2025

★★★★★ 5/5

Google

After buying my property a few years ago with the excellent help of Leon and Team, a life change has meant I was looking to rent it out. Since turning to Barnard Marcus again they’ve been nothing short of helpful. Working direct with Lucy E, she has been communicative and helpful whilst there were challenges surrounding referencing of tenants. I most appreciated them finding a resolution to the delay before calling with a solution already in place. Tenant have moved in this week and I’m looking forward to what will hopefully be a long continued relationship with Barnard Marcus!

Thomas · 11 October 2025

★★★★★ 5/5

Google

Barnard Marcus provided an excellent service when I was under time pressure to leave the UK within a week. Compared to a previous agency that was slow and less proactive, Barnard Marcus were extremely diligent throughout the entire process. They achieved the full asking price, arranged contractors at competitive rates, and handled everything efficiently and professionally. I would highly recommend them.

Yian · 16 March 2026

★★★★★ 5/5

Google

Many thanks to Agent Sameer for his help in renting the house! For the organization of the entire process, professionalism, responsiveness, friendliness, importance, endurance, and excellent communication skills. 🙂 …

Ірина · 11 October 2025

★★★★★ 5/5

Google

We had a fantastic experience working with Sameer to find our university house. The whole process was easy, we were provided with great advice and all our questions along the way were answered. From the very first viewing to signing the tenancy, he was professional, friendly, and always responsive. Sameer really understood our needs as students and found us a house that’s perfect for us. Highly recommend to anyone looking for a property !!

Keira · 11 October 2025

★★★★★ 5/5

Google

Good service all round. We worked with Harry Beadon from this branch. He was excellent throughout; clear, approachable, professional and helpful. My father in law (who has vast experience of buying and selling houses professionally) said "he has that knack good estate agents need - of making you feel like their best friend".

Miranda · 11 October 2024

★★★★★ 5/5

Google

I’m so grateful to Lucy E for helping me secure my new home! From start to finish, she made the entire rental process smooth, stress-free, and actually enjoyable. She was always professional, responsive, and knowledgeable. She handled all the details, from scheduling viewings to guiding me through the paperwork, and made sure everything moved quickly and efficiently. I really appreciated how clear and honest she was every step of the way. I’d highly recommend her to anyone looking for a rental.

Marisabel · 10 July 2025

★★★★★ 5/5

Google

I had been looking for a new house for a while and when I came across Sophie at Barnard Marcus she made the whole experience seamless. She was so proactive and helpful and helped me and my family find my dream home. She kept me up to date throughout the search process and all the subsequent paperwork. 10/10 would recommend:)

Joanna · 16 January 2026

★★★★★ 5/5

Google

Nicole helped us immensely finding our new property!! She booked us in for a viewing on the same day and put our offer in straight away. She and her manager kept in communication with us the whole time letting us know how it was going and we secured the property! Paperwork has all been sorted by Nicole and who process has been super easy! Thank you so much Nicole!

Jane · 26 October 2023

★★★★★ 5/5

Google

My rep/property Manager Lucy Eracleous demonstrated extreme professionalism that was specific to my needs. She worked in excellent time frames, was supportive and motivating. This process was positive and easy. Thank you so much Lucy

Juliet · 10 May 2025

★★★★★ 5/5

Google

An excellent experience with Barnard Marcus, Shout out to Lucy for helping at every point and having excellent communication with me through the process. Thank you!

L · 22 July 2025

★★★★★ 5/5

Google

Massive thank you to Lucy and the team for quickly getting us through the rental-process so we could move in incredibly quickly!!

Alex · 17 August 2025

★★★★★ 5/5

Google

I would like to thank Samer from the Barnard Marcus Muswell team, who helped me during the house rental process, for his help and friendliness.Your assistance throughout the process was invaluable, and I appreciate your responsiveness and willingness to ensure I was satisfied with the outcome. Thank you again Sameer. Kind regards

Mehmet · 27 June 2024

★★★★★ 5/5

Google

Harry at the Muswell Hill office has been an absolute pleasure to work with - he was always responsive and encouraging. From our first meeting, he answered all our queries professionally and quickly, which helped us feel reassured and supported in this complex process. He went above and beyond to make sure we get the positive outcome. Thanks for all your help, Harry.

Claudia · 11 October 2025

★★★★★ 5/5

Google

I’ve been dealing with Priya and Lucy at Barnard Marcus in Muswell Hill in relation to the rental of our property, and they’ve both been incredibly helpful throughout the whole process. They found us a tenant quickly, secured a good rental price, and made sure the move in process went smoothly. Communication was clear and efficient the entire time. Would definitely recommend them, thanks again for all the help!

Giovanni · 8 August 2025

★★★★★ 5/5

Google

A very big thank you to Priya for all her support in securing a property. She helped immensely and her communication through out the process was great. She was supper helpful and so warm and committed to seeing it through. She really does go the extra mile for her clients, not just landlords but tenants too. Thank you Priya x

Maame · 30 November 2023