Trusted Agent profile · Haringey

Barnard Marcus Muswell Hill reviews in Haringey

4.7

★★★★★ Excellent

223 reviews across 1 platform

262 Muswell Hill Broadway, Muswell Hill, N10 3SH, Haringey, N10 3SH

Barnard Marcus's office in Haringey, at 262 Muswell Hill Broadway, is rated 4.7 out of 5 across 223 reviews on 1 platform, including 223 Google reviews rated 4.7.

Google logo

4.7 / 5

223

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Haringey office, from every platform, shown as written. First names only.

5/5

Google

Thanks to Eva for her support while I have been trying to sell my flat. She worked very hard to get viewing in a very short time and with good offers. She is an excellent sales manager. A credit to this agency. Every success.

JANET · 26 October 2023

Agent replied · 25 October 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I couldn’t be more grateful to Priya for her outstanding support in organizing everything and finding a tenant for my rental property. From the very beginning, Priya and Lucy took complete ownership of the process, handling viewings, tenant vetting & contracts. Kept me in the loop at every step. Prakash Nandha

Prakash · 9 August 2025

Agent replied · 8 September 2025

Thank you so much for your kind words, Prakash! We are delighted to hear about your positive experience with Priya and Lucy. As a team, we strive to make the rental process seamless and efficient for our clients. Thank you for trusting us with your property! Kind regards, Lucy Mawer, Customer Feedback and Support Team

1/5

Google

I’ve had a really disappointing experience with this agency. After changing tenants in my previous property, the new tenants moved in, yet the agents failed to get them to sign a contract for nearly two weeks. This lack of organisation is …

Millie · 16 October 2025

Agent replied · 23 December 2025

Thank you for making us aware of your experience, please do contact us via EAComplaints@Connellsgroup.co.ukshould you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Good interaction and exchange of ideas and information. His name is sameer and he is a person with experience in the field of real estate and dealing in rent. He helped me in the procedures with his office in eliminating all possible stress which is a credit to Bernard Marcus. I am very happy that I have obtained a beautiful apartment with your company. I wish you and your team good luck, and I hope that everyone who wants to rent or buy will contact the Bernard Marcus team. Best regards smain

Ammari · 28 May 2024

Agent replied · 25 October 2024

Dear Ammari Ammari, thank you for sharing your positive experience with Sameer at Barnard Marcus Estate Agents Muswell Hill. We are delighted to hear that Sameer's expertise and assistance made your apartment search stress-free. Your kind words and recommendation mean a lot to us. We wish you all the best in your new home and look forward to assisting anyone you refer to us. Best regards, Barnard Marcus Estate Agents Muswell Hill

5/5

Google

My partner and I had a great time renting from the Muswell Hill branch. Sameer and Priya were always very approachable and friendly, they were great at providing details and meeting the deadlines!

William · 28 April 2024

Agent replied · 25 October 2024

Hi William, Great to see another 5* review for our local team! I will make sure your kind comments are passed on to them and the Area Director! Best wishes, Scott @ Customer Care

5/5

Google

We had a brilliant experience using Barnard Marcus in Muswell Hill. Leon was patient, informative and supportive - definitely couldn't have done it without his help! Would highly recommend.

Adam · 27 June 2024

Agent replied · 25 October 2024

Hi Adam, thank you for sharing your positive experience with us! We're delighted to hear that Leon provided you with excellent service. We appreciate your recommendation and look forward to assisting you in the future. Kind regards, Lucy, Customer Relations.

1/5

Google

The agency mistakenly charged an annual management fee one month ago. After multiple attempts of chasing, the branch manager had promised the funds will be transferred back to me by the end of last week, and the week before. However, it is still no where to be seen. I understand big company takes time to process these things, but it was the branch's mistake to let accounting charge me in the first place, so how is it the customers become the victim and loose money here? Furthermore, once I decided to not use their services anymore, the communication and service became so bad, even tho during this time I am still paying for their management fee.

Hans · 28 April 2024

Agent replied · 25 October 2024

Hi Hans,  please contact us via complianceresidential@sequencehome.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

A big thank you to Leon and his team for not only organising viewings for multiple prospective buyers in record time but has been instrumental in helping to drive both parties to completion of the sale. Thanks again!

Nik · 26 October 2023

Agent replied · 25 October 2024

Hi Nik, Wonderful to read such a great 5* review of our local team. Kind regards, Scott @ Customer Care

5/5

Google

I had the pleasure of being assisted by a gentleman named Sameer. He was extremely helpful throughout my whole process, incredibly efficient and was always around when i needed some sort of guidance and help. As this was my first time renting a home he made the experience enjoyable, eliminating all possible stress and is a credit to Barnard Marcus. I'd wholeheartedly recommend them to anyone who is looking into sales and lettings. Thank you - Aisha

Fat · 28 April 2024

Agent replied · 25 October 2024

Thank you for your glowing recommendation and 5* review Fat O. Kind regards, Lucy, Customer Relations.

5/5

Google

I’m very happy with the service I received. The staff are friendly and helpful and responsive. I wouldn’t hesitate to use them again. Our house sold super quick thanks to Eva and the team. Thanks so much.

Sarah · 26 October 2023

Agent replied · 25 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

My rep/property Manager Lucy Eracleous demonstrated extreme professionalism that was specific to my needs. She worked in excellent time frames, was supportive and motivating. This process was positive and easy. Thank you so much Lucy

Juliet · 10 May 2025

5/5

Google

We had the absolute pleasure of meeting and dealing with Mouna and Claudine whilst looking for a home. From start to finish, Mouna was attentive, thorough and efficient. Communication was amazing and turnaround was fast. I've recommended them to friends already and will look no further in the future. Thank you for everything ladies, you are a credit to Barnard Marcus.

Shani · 26 October 2020

Agent replied · 25 October 2024

Hi there, thank you so much for the 5* review of the Barnard Marcus Team! It's great to hear that the team have been attentive, thorough & efficient!

5/5

Google

I recently rented out my flat via Barnard Marcus estate agent rental team again and again received an amazing service. Victoria Abel and Priya Patel went out of their way to make everything run smoothly. They're an excellent team and although they always act pro-actively they are also always reachable and available for questions and updates. I've been making use of the Crouch End branch services for many years and would highly recommend renting out your property via their team. 4 years ago I would like to thank Robert Kraushar and Prya Patel of the Barnard Marcus Muswell Hill branch for the excellent efficient service provided re-letting my property at short notice and this within one week week from the point of instruction, and not to mention finding the ideal professional tenant who passed referencing with no problems! Plus achieving improved rent revenue from the year before. Great teamwork of Prya and Robert keeping me, the old tenants and the new tenant well up to date throughout the process.

Jozef · 26 October 2022

5/5

Google

I contacted Barnard Marcus in Muswell Hill about renting out my flat. Priya was my initial contact and has helped me through the entire process. Victoria was also on hand to provide updates on the process. I appreciate both of them being so open with information regarding exactly what was needed to get the flat into a rentable state. Thank you to both of you for your help getting my flat rented, I definitely could not have done it without your help!

Kevin · 26 October 2022

5/5

Google

Our experience with Bernard Marcus was excellent. We had the pleasure of dealing with Victoria Abel who was amazing through the entirety of the house search, there to guide us through the process and ask any questions so accurately/promptly. In addition to this throughout the offer process we really felt like Victoria was on our side and really wanted to help us in our search, which we are so thankful for. They really couldn’t have done any more to help! Searching for a new home is always stressful and often can often feel like an uphill battle. Our experience with Bernard Marcus, on the contrary, was truly excellent and has ultimately got us our dream home! Thank you!!

Hugh · 26 October 2022

5/5

Google

Have had nothing but amazing service and experience with Barnard Marcus. Victoria made finding and moving into our new property really smooth and totally not stressful. She was really natural and honest with us unlike many other letting agents i've dealt with in the past. To actually have a human aspect to their service didn't go unnoticed. We requested to do a second viewing to take measurements to which they were really happy to do for us. Then on move in day we had a bit of a delay with our van which meant we were a little late arriving to the new place but they were very happy to wait for us which we really appreciated. I would have nothing but good things to say and would really recommend their services.

Jack · 26 October 2022

5/5

Google

We were thinking to move to Muswell Hill to rent a property, but most of the good offers are disappearing quite fast. We found an offer for the interested property, but it was mentioned viewing are only available from next week. I left my contacts to get call back. I was surprised how fast Victoria was able to answer and it was on Saturday. Moreover, we spoke several times with her, and she managed to organize viewing this day instead of waiting for a week. It really helped us to view the property and weight pros and cons for some time. Thanks a lot to Victoria Abel for all the organization and securing the dea!

Anton · 26 October 2022

5/5

Google

Outstanding service from the entire team. They were patient in a difficult market with an unusual property. We got a very good price and everything was handled beautifully. I can't recommend them highly enough.

Richard · 24 October 2025

Agent replied · 23 December 2025

Thank you for choosing our team for your real estate needs. It brings us joy to hear that you had an outstanding experience with our services. We take pride in serving our clients, even in a challenging market with unique properties. Your … More

5/5

Google

After swapping to Barnard Marcus from another local estate agent [selling my flat], dealing with Marinos was like night and day. Marinos was a pleasure to deal with, he was professional, informative (would always go the extra mile in answering any questions I had), and extremely responsive (feedback on viewings was always unbelievably prompt). The level of service never dropped with Marinos, despite it obviously being an extremely busy period in the market. Would 100% recommend working with Marinos.PositiveResponsiveness

Mark · 26 October 2022

5/5

Google

Amazing experience. Priya, Sophie and Eva are so incredibly kind, communicative and helpful. Can’t recommend highly enough.

Emma · 16 March 2026

Agent replied · 16 April 2026

Thank you for the kind words! We are so glad you had an amazing experience with our team. Priya, Sophie, and Eva are truly dedicated to providing excellent service. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I am really impressed by the professionalism from Sameer from the lettings team given how young he is. Although I have only been on a viewing with Sameer I am pleasantly surprised with how knowledgeable and helpful he is. I would highly recommend working with Sameer as I can tell he is genuine and really wants to help his clients find their new home. Thank you again Sameer !

Ahmed · 27 July 2024

Agent replied · 25 October 2024

Thanks for the wonderful 5* review and recommendation Ahmed! Best wishes, Lucy, Customer Relations.

5/5

Google

An excellent experience with Barnard Marcus, Shout out to Lucy for helping at every point and having excellent communication with me through the process. Thank you!

L · 22 July 2025

5/5

Google

Claudine has been a real star to deal with when preparing to move into a new flat. She has been attentive, easily approachable and always on hand to answer any queries that I've had (which have been many..!). I would happily recommend her and Barnard Marcus, and I would happily work with them again in the future. JP

Jiten · 26 October 2020

Agent replied · 25 October 2024

Thank you so much for taking the time to leave us such a lovely review, we are thrilled that you were happy with our service.

1/5

Google

Worse customer service: Barnard Marcus Muswell Hill. Following a bereavement case Barnard Marcus refused to transfer the deposit to me. Didnt want raise a complaint to TDS. The landlord and myself had to raise a complaint with TDS, who transferred the funds straight away. Started a complaint process with Barnard Marcus. Customer Service as poor as the local BM Muswell hill. Agency didn't see any issue with the non acceptance to transfer the deposit, get TDS involve and poor communication. They just dismissed the case. Asked for last resolution email to go to Ombudsman property, no replies after that. Really poor service, not sure that they know what they are doing. Will be scared to put a deposit with them as it is a hassle to get it after.

Julien · 30 November 2023

Agent replied · 25 October 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at complianceresidential@sequencehome.co.uk Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Barnard Marcus's Google reviews

Questions about Barnard Marcus Muswell Hill

How many reviews does Barnard Marcus Muswell Hill have?

Barnard Marcus's Haringey office has 223 reviews across 1 platform: 223 on Google.

What is Barnard Marcus Muswell Hill's rating?

Barnard Marcus Muswell Hill is rated 4.7 out of 5 across all 223 reviews, and 4.7 out of 5 on Google from 223 reviews.

Where is Barnard Marcus's Haringey office?

Barnard Marcus Muswell Hill, 262 Muswell Hill Broadway, Muswell Hill, N10 3SH, Haringey, N10 3SH.

The Trusted Agent

Is this your office? Claim your page.