5/5
TrustpilotIncredible Service
I cannot praise Darnell enough. He has gone above and beyond to provide excellent customer service. Such a positive experience and very prompt for any issues to be sorted too. Thank you so much Darnell!
Trusted Agent profile · Hardwick
Hill Residential Limited Hardwick reviews
★★★★★
1,502 reviews across 2 platforms
St. Neots Road, Hardwick, CB23 7QL
Part of Hill Residential Limited, see every office.
Hill Residential Limited's office in Hardwick, at St. Neots Road, is rated 4.9 out of 5 across 1,502 reviews on two platforms, including 2 Google reviews rated 4.0.
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Reviews
Every review we hold for the Hardwick office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAlan Deadman was very friendly and…
Alan Deadman was very friendly and quick to do the work needed. Such a lovely experience!
Agent replied · 10 June 2024
Hello Segen, Alan will be happy to hear your review. Thank you for your feedback.Many thanks, Hill Customer Service
5/5
TrustpilotContinued 5 star support from Hill Operatives
Day 2 of support from Peter Miller and Michael Chapman - nothing short of 5 stars, if I could give 6 I would! These two gents are machines and worked continuously without distraction. They worked on larger snags this time, one being crawling all around the Amtico cutting and clearing out the mastic ahead of re-mastic tasking. Despite being a rather rubbish and knee & back aching task, neither of them complaint and completed the work with a smile. Truly professional attitudes which Hill should recognise as Gold Standard. Thanks again gents! It was a pleasure having you in the house again.
5/5
TrustpilotGreat customer service
Today I was assisted by one of your repair team members called Graham. He was very welcoming, helpful and friendly. He arrived on time of the appointment and straight away located the issue and got straight to work. Once finished he cleaned up after himself and helped move back the furniture. The repair was carried out amazingly well as if there wasn’t any damage there to begin with. Definitely a 5 star review from me and definitely will recommend this company an Graham again to anyone
5/5
TrustpilotWe have a leakage problem in master…
We have a leakage problem in master bedroom. Thanks to Hills for organising the inspection and refurbishment work in a short period of time.Special thanks to Simon Cowdrey who handle the works efficiently. Thank you for the professional service. So we can have a happy Christmas !
5/5
TrustpilotSimon Cowdrey was fantastic
Simon Cowdrey was fantastic. Extremely efficient in locating and identifying the problem that needs to be addressed. Very understanding of our situation while also being reassuring when explaining what was going on. Strongly recommended.
5/5
TrustpilotHill Operative (Peter Miller) is fab as always
Peter Miller attended my property (Azalea Avenue) to resolve a snag relating to the kitchen sink (it had chemical erosion, likely from other trades during final stages of build). Working collaboratively with the Plumbing Technician, he successfully removed the old sink without damaging the surface tops and installed the new sink without fuss, despite it being a difficult install. Peter also observed that the prior install had errors (very little sealant and clips not installed!). These errors were not repeated and the sink installation is considered perfect. Peter also disposed of the old sink and kept the work area spotless. Fantastic professionalism from a superstar Operative!
5/5
TrustpilotPrompt, proper, pleased!
Simon arrived promptly and with a smile for the scheduled appointment. We just needed a small bit of paint reapplying but he was very thorough in the preparation with masking tape and placing sheet on the floor. The job was done brilliantly, with an additional touch-up when the light changed! We’ve become somewhat accustomed to a great service from Hill and this was yet another great experience.
Agent replied · 10 June 2024
Hello GK, Thank you for your 5* review. Simon will be pleased to know he has provided you with excellent work and gave you a great experience of Hill. It's always great to hear our operatives are able to demonstrate Hills commitment to excellence.Many thanks, Hill Customer Service
5/5
TrustpilotGreat Experience and Excellent Quality
It has been such a great experience to buy our house from Hill. Its attention to detail and craftsmanship are superb. Also, its commitment to quality is what sets it apart from other developers. Geroge, who is professional, kind and considerate, has made this buying process extremely smooth. He has always gone above and beyond to help us at every stage. I highly recommend both Hill and George to my friends if they want to buy their dream houses.
Agent replied · 10 June 2024
Hello CC, Thank you for taking the time to leave a review, it is great to hear when our homeowners have a positive experience with us. We will pass you kind words onto George, who I'm sure will be thrilled. Many thanks, Hill Customer Service
5/5
TrustpilotAlan Deadman was really polite and got…
Alan Deadman was really polite and got my lock fixed within a short period. Amazing service! Keep it up!
Agent replied · 24 August 2024
Hello Rafi,Thanks for taking the time to leave us positive feedback.Many thanksCustomer Service
5/5
TrustpilotHad a visit from decorator Paul C…
Had a visit from decorator Paul C today. Nice fella, polite, diligent. Did a superb job with the door. Very happy with finish. Thanks Paul C
5/5
TrustpilotFaik was very swift and friendly
Faik was very swift, on time, and completed all the works to a high standard. He also was very friendly and made sure I was satisfied with everything before leaving.
5/5
TrustpilotEfficient and helpful worker
Alan Deadman was extremely nice and helpful. He came on time and worked efficiently.
Agent replied · 10 June 2024
Hello Iman,We appreciate your feedback regarding Alan's recent visit.Many thanks,Hill Customer Service
5/5
TrustpilotDaniel Philips was very nice and…
Daniel Philips was very nice and helpful. He finished the work swiftly and clean up for me.
Agent replied · 13 June 2024
Hello Jenny, Daniel will be pleased to hear your positive review.Many thanks, Hill Customer Service
5/5
TrustpilotEffective customer service
Faik was very effective, completing all the repairs very well and in a short amount of time.
Agent replied · 10 June 2024
Hello Diana,Thank you for your positive review. Faik will be pleased to hear your kind words.l.Many thanks,Hill Customer Service
5/5
TrustpilotOutstanding service and professionalism
Having had many decades of experience in buying property in the UK, I have found Hill and every member of their team to be outstanding at every level. From those in the sales suite, the aftercare team and all the way up to the regional management team they are all consistently professional, highly responsive, well informed and very supportive. The aftercare has been exceptional and not limited to just snagging in the months after moving in but also well beyond. They have gone above and beyond to ensure that those that buy and live in a Hill property have the best experience. Their pre-sale service is also excellent.They’re an impressive and very friendly team.
5/5
TrustpilotGreat Customer Service from India Taylor
Since taking over as our customer service contact in September, India has done a marvellous job rectifying and keeping us updated on the few remaining snagging jobs we've required. With the weather now turning, there are a couple of external jobs remaining which I know India has on her radar. All in all, a very satisfying customer experience thus far.Thank you Hill and notably well done India. Keep up the good work. Paul W
5/5
TrustpilotMichael perry came and fixed my kitchen…
Michael perry came and fixed my kitchen draw and done a good job thanks to angela boyle for organising the cisit
5/5
TrustpilotHill's after-sales service is really…
Hill's after-sales service is really professional. Thanks to Michael Chapman who has been working on the cracked wall at my house since 8am this morning. He not only repaired the ceiling very well but also cleaned the project site very carefully.
5/5
TrustpilotFriendly and respectful
Michael Chapman and Bradley Sullivan were so friendly and respectful as they worked on fixing damp damage on several walls in the house. They spent three days working on it, and were always mindful of my work meetings when they worked. Thank you!
5/5
TrustpilotFantastic!
Peter attend to do some touch up painting! Professional, service from start to finish! Clean & tidy work - respectful of my home. Thank you Peter!!
5/5
TrustpilotBen is amazing
Ben is amazing ! He is very professional, kind and thoughtful. He always does a fab job and I would be very happy for Ben to do any works. You are lucky to have such a conscientious worker. He is a good representative for your company. Thank you
5/5
TrustpilotThank you Phil 🙏🏼
Thank you Phil 🙏🏼 Phil came at the end of my house inspection to fix any outstanding defects. He did a great job and was so friendly and helpful. Nothing was too much. Thank you, again, Phil for being great!
5/5
TrustpilotGreat work!
Raalf Fallaha was a very efficient and quick! The job looks great, he was very clean and put everything back where it was in my home. Thank you!
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Tell us what you need and we'll put you in touch. Hill Residential Limited hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hardwick.
