Every review we hold for the Hardwick office, from every platform, shown as written. First names only.
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5/5
TrustpilotRaalf Fallaha was ontime for hisβ¦
Raalf Fallaha was ontime for his appointment, polite and professional. He sorted out the repair well and also spotted another defect on my entrance door which he resolved. He is a great asset to your company. Highly recommend π
Hamilton Β· 2 October 2024
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5/5
TrustpilotMichael Perry was able to help me toβ¦
Michael Perry was able to help me to install the TV stand with an arm incorporated. He did a great job, making safe to separate the TV from the wall as much as needed
Miss Β· 26 January 2023
Agent replied Β· 24 August 2024
Hello Miss Quintana,Thank you for taking the time to leave a review, it is great to hear when our homeowners have a positive experience with us.We will pass you kind words onto Michael, who I'm sure will be delighted.Many thanks,Hill Customer Service
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5/5
TrustpilotAlan Deadman is superb with hisβ¦
Alan Deadman is superb with his service. He always goes above and beyond and has a really great approach of being extremely friendly and professional combined. Highly recommend him for any work you need doing.
Annabel Β· 29 November 2024
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5/5
TrustpilotMr. Simon Cowdrey
Mr. Simon Cowdrey came to my flat 211 Turing Way on 19th and 20th Dec to fix the walls in my bedroom and the shower title due to a mold issue. He did an excellent job. He kept me updated with what he was doing through the day which I appreciate. He is very courteous. If I ever need another repair in my flat, I would prefer to have him.
Irene Β· 20 December 2023
Agent replied Β· 10 June 2024
Hello Irene,Simon will be pleased to see your review, and we are happy to hear he did an excellent job.Many thanks, Hill Customer Service
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5/5
TrustpilotSkirting board
Thank you Faik for doing a good job on my skirting board!
Soso Β· 1 July 2024
Agent replied Β· 10 June 2024
Hello Sophia, Thank you for your review, we're happy to hear that you had a positive experience with Faik.Many thanks, Hill Customer Service
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5/5
TrustpilotSimon was great!!
Simon was very kind he went the extra mile to fix our wall dents! Felt completely safe and he was lovely to interact with! Overall he did a great job on fixing the door and the wall dents, looks spotless!
Gulshana Β· 5 September 2024
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5/5
TrustpilotAlan you lovely human
Alan, what a lovely man. Fixed the problem within 5 mins. Great conversation and great work. Thanks Alan :) x
Danielle Β· 19 January 2024
Agent replied Β· 10 June 2024
Hello Danielle,Thank you for your review. We are happy to see you were pleased with Alan's work.Many thanks,Hill Customer Service
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5/5
TrustpilotExcellent
Peter was efficient, tidy and rectified the issue quickly. In addition to this peter contacted the office to chase up my other appointments as I had an emergency with work. Thank you Peter
Tracey Β· 25 January 2023
Agent replied Β· 10 June 2024
Hello Tracey,Thank you for taking the time to leave a review, it is great to hear when our homeowners have a positive experience with us.We will pass you kind words onto Peter, who I'm sure will be thrilled.Many thanks,Hill Customer Service
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5/5
TrustpilotFaik - highly recommend him
Faik did a wonderful job today, fixing all the issues reported and more, going above and beyond to make all things as new. I highly recommend Faik for any remedial work as he is skillful and very organized.
Von Β· 30 September 2024
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5/5
TrustpilotHelpful and professional
Nicole and Simon were really helpful. They got all our snagging items sorted out really quickly and to a high standard.
Sarah Β· 22 December 2023
Agent replied Β· 10 June 2024
Hello Sarah, Thank you for your review. We appreciate your feedback. Many thanks, Hill Customer Service
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5/5
TrustpilotMichael Perry and came and fixed theβ¦
Michael Perry and came and fixed the leak on my window! He done a brilliant job. Also Angela Boyle organised this visit and is always lovely and polite :)
Gemma Β· 26 May 2026
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5/5
TrustpilotBarry is a very nice and skillful guy
Barry is a very nice and skillful guy. It make my ceiling as brand new! Also he is very punctual!
Caroline Β· 10 January 2024
Agent replied Β· 10 June 2024
Hello Caroline, Thank you for your review. We are happy to see you were pleased with Barry's work. Many thanks, Hill Customer Service
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5/5
TrustpilotAbsolutely fantastic!!
We are completely in love with our new home! The build, spec and finish are sensational and we couldnβt have asked for a better service thanks to Maria, Charlotte, Sam & the team. 5 stars doesnβt do justice to how thrilled we are with every detail!
Ashlea Β· 11 May 2024
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5/5
TrustpilotMia Customer Service
Whilst our property needs lots of work doing, Mia has been, and is continuing to be absolutely exceptional in assisting with sorting the issues out. She jumps straight onto any issues we have and understands that this is our Home and these issues need resolving.
Anon Β· 28 May 2024
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5/5
TrustpilotThe Hill operative Graham was great andβ¦
The Hill operative Graham was great and completed the work professionally, speedily and was very tidy. My contact with Hill as a company has not been great at all.
Rob Β· 11 May 2023
Agent replied Β· 10 June 2024
Hello Rob,Thank you for taking the time to leave a review. We are happy to hear Graham was able to rectify your issues and welcome your valuable feedback regarding our contact. Many thanks,Hill Customer Service
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5/5
TrustpilotRaalf Fallaha was punctual
Raalf Fallaha was punctual - very helpful as I have previously experienced when he has been to resolve issues. Goes above and beyond in my experience- thanks
JVP Β· 5 July 2023
Agent replied Β· 24 August 2024
Hello JVP, Raalf will be pleased to see your review, and we are happy to hear he was helpful.Many thanks, Hill Customer Service
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5/5
TrustpilotThank you Simon Cowdrey
A big thank you to Simon Cowdrey for fixing the cracks in ceiling and along the staircase skirting. Simon is very nice and professional. He has also given me a lot of knowledge about home maintenance and repairs. I really appreciated his patience for all my stupid questions.
Donna Β· 21 March 2024
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5/5
TrustpilotI recently had Phil repair my doorβ¦
I recently had Phil repair my door handle, and I couldn't be happier with the service. Not only was he extremely friendly and nice, but he also approached the job with utmost professionalism. He arrived on time and completed the repair efficiently. I highly recommend Phil for any handyman needs!
Simona Β· 6 February 2024
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2/5
TrustpilotOne more post complaints
One more post . The neglect of mums personal possessions was totally irresponsible . Missing items constantly . The room wasnβt clean . Just disrespect if the patients well-being mainly due to the lack of staff . Changes need to be made to ensure the wellbeing and safety of these vunerable people . Employ more staff ! Itβs rediculous how much hill care group is making yet still these people are not being cared for properly . I have worked in the care industry for years . And before Iβm critised for not taking care of mum . I did for as long as I could . The staff upstairs are fabulous but extremely overworked . You as a company need to value more the staff currently there . Thankyou
Cheryl Β· 15 December 2024
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5/5
TrustpilotBradley Sullivaw is such a good builderβ¦
Bradley Sullivaw is such a good builder and he did a great job. Punctual and the work is good.
Allison Β· 12 January 2024
Agent replied Β· 10 June 2024
Hello Allison,Bradley will be pleased to see your review, and we are happy to hear his service was excellent.Many thanks,Hill Customer Service
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5/5
TrustpilotAn Angel from Hill
My family would like to express our sincere thanks to "Faik" who has been doing very outstanding jobs today. He has been very caring to my family as usual.We reported a water leakage in one of our bathroom last month. It was repaired about 2 weeks ago, he came today, with a device, to do a very careful inspection for us. He then confirmed with his big smile, no more leaking, it was fixed! He does understand our worries and share our happiness. Well done Faik! He also helped to repaint our door today as it was damaged and some paints fell off. Actually this is his second visit for the door issue as he could not find the exact right paint for the door last time. He refused to do a so-so jobs as he take his job very seriously.He also suggested to repaint the ceiling, caused by the water leak, anytime but he suggested us to wait as he can resolve other issues , if any, altogether. This will help him/ his company to be more efficient and productive. We are impressed by his caring to customer and to his company.We wish him and Hill all the best in 2023.With Best RegardsTK Leung
Mr Β· 20 January 2023
Agent replied Β· 10 June 2024
Hello Mr T Leung,We are delighted to hear that you are happy with the service you received, and we will be sure to pass your message on to Faik.We wish you and your family all the best in your in your new home.Many thanks,Hill Customer Service
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5/5
TrustpilotGreat service
A big thank you to Terry Evans.He was polite and friendly. Managed to fix everything in a short time. Would recommend them!
Asviniya Β· 31 October 2023
Agent replied Β· 10 June 2024
Hello Asviniya,Thank you for your positive review commending Terry for the work he carried out. We will pass on your kind words.Many thanks,Hill Customer Service
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5/5
TrustpilotRichard was awesome guy and didβ¦
Richard was awesome guy and did fantastic job.
Naresh Β· 24 September 2025
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5/5
TrustpilotWhat a gentleman
What a gentleman, Andy Delaforce got me into my flat, I had broken my key in the lock, he got it out then made sure my spare key worked, thank you Andy
Giulia Β· 8 December 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.