Trusted Agent profile · Hardwick

Hill Residential Limited Hardwick reviews

4.9

★★★★★ Excellent

1,500 reviews across 2 platforms

St. Neots Road, Hardwick, CB23 7QL

Part of Hill Residential Limited, see every office.

Hill Residential Limited's office in Hardwick, at St. Neots Road, is rated 4.9 out of 5 across 1,500 reviews on two platforms, including 2 Google reviews rated 4.0.

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4.0 / 5

2

Reviews on Google

This office

Trustpilot logo

1,498

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Hardwick office, from every platform, shown as written. First names only.

4/5

Trustpilot

Bathroom touch-up

Peter was helpful and courteous and did a good job touching up the bathroom with new sealant and paint where the wall had been marked. It looks as good as new again. Only criticism is that it took rather longer than I expected (because of having to wait for paint to dry)

Sue · 10 June 2024

5/5

Trustpilot

Great work from Michael and Hill

I had a small issue with my sink and Michael Perry was sent to sort it ourt Michael was really helpful and took my problem very seriously even though it was only a minor issue. Really appreciate the work done by Michael and Hill more generally.

India · 19 September 2024

5/5

Trustpilot

Small snagging job

We had a small snagging job that needed doing. Phil attended to complete the job. He was very punctual, friendly and took the time to check the job that needed to be done, before he carried it out promptly, to a high standard. Once completed he talked me through what he had done, to ensure I was happy with it. Although the job was only a small one he carried it out professionally, with ease and care, with a positive can do attitude. Thank you.

JG · 26 September 2023

Agent replied · 11 June 2024

Hello JG, Phil will be happy to see your positive review. We are glad to see that Hill is providing excellent work.Many thanks, Hill Customer Service

5/5

Trustpilot

My skylight window has been fixed…

My skylight window has been fixed today! And I couldn't be more pleased with the outcome. I want to express my utmost satisfaction with the service provided by Andrew and Daniel. They took the time to install scaffolding to access the skylight window, ensuring a safe and precise repair. Additionally, they made sure to clean up after completing the job, leaving no mess behind.I would also like to extend my heartfelt appreciation to Claire. She made sure that all the arrangements ran smoothly. Thank you very much.

성민경 · 22 September 2023

Agent replied · 13 June 2024

Hello 성민경, Thank you for your positive review. It's great that Claire, Andrew & Daniel provided you with their expertise and were able to demonstrate Hills commitment to excellence. We will pass on your kind words.Many thanks, Hill Customer Service

5/5

Trustpilot

Professional renovation worker

RaalF Fallaha is a professional and a good worker. Not only on time but also tell you every renovation works in details. Besides, he is a responsible and enthusiastic person as well. Highly recommended!

Fan · 31 July 2023

Agent replied · 10 June 2024

Hello Fan,Thank you for sharing your positive experience with us. We will pass on your feedback to Raalf.Many thanks,Hill Customer Service

5/5

Trustpilot

Complete Craftsmen

We have just come to the end of our 2 year warranty with Hill and have to say they have been terrific during the whole time. The Customer service Team, Claire, Emma and have all been very professional and the two people who have attended all our corrections are Andy Delaforce and Phil Way. Both very professional, understood the problems, carried out the necessary works very quickly, scrupulous and very very clean, tidying up after completion of the work and protectecting other furniture during the course of the work. The final work invilved cracks that were on the ceiling and walls, Andy did a great job.Andy/Phil, it has been a real pleasure to have met you both and thank you so much for all your excellent work.Peter and Gillian Wyatt

Peter · 20 September 2023

Agent replied · 13 June 2024

Hello Peter,Thank you for letting us know about your positive experience in your Hill Home. We will pass on your comments to the entire Customer Service Team, who will be delighted to hear.Many thanksCustomer Service

5/5

Trustpilot

Ben Aken was very patient as the door…

Ben Aken was very patient as the door was very stiff. He oiled both doors and taught me how to close the door. I am happy with his services and I am happy to recommend him to help me again if any problems or recommend him to anybody else.

GERTRUDE · 24 July 2024

5/5

Trustpilot

Had some work done in the house today…

Had some work done in the house today by Faik. He was absolutely brilliant! Very professional and was more than happy to answer my questions. The work Faik completed has made such a difference to the house. Thank you so much Faik! He is definitely an asset to the company.

Hawa · 5 July 2024

5/5

Trustpilot

Timely and courteous service

Simon Cowdrey was my technician for a bathroom floor leak in my flat. On both occasions, Mr. Cowdrey arrived on time and explained each step of the investigation and repair process to me prior to taking action. He was friendly and courteous in all our interactions. A true professional!

Jason · 22 July 2024

5/5

Trustpilot

Professional as always

As always, Mike Lewis was very friendly and helpful. He fixed my garage door swiftly. He even explained to me what the problem was. Thank you again Mike for your help.

CC · 29 September 2023

Agent replied · 10 June 2024

Hello, Mike will be happy to see your positive review. We are glad to see that Hill is providing excellent work.Many thanks, Hill Customer Service

5/5

Trustpilot

Thanks to Hill customer service…

Thanks to Hill customer service especially Keeley and operatives Simon and Bradley for their recent support. Sorry it’s taken me a while to post this review.

Mrs · 16 January 2024

Agent replied · 10 June 2024

Hello Mrs A, Thank you for taking the time to leave a review, we appreciate your feedback. We will be sure to pass your kind message onto Keeley, Simon and Bradley. Many thanks, Hill Customer Service

5/5

Trustpilot

Thank you Peter Miller!

Big thanks to Peter Miller who has attended several times to fix snags in my new apartment. Very friendly and helpful and always going the extra mile to fix other things around my apartment. Thank you!!

N · 28 April 2023

Agent replied · 10 June 2024

Hello, Thank you for your feedback, we are glad Peter has provided our usual high levels of customer service. We wish you all the best In your new Hill home. Many thanks,Hill Customer Service

5/5

Trustpilot

Happy with the fixes by Mike Lewis

We needed few small fixes to be done to our home: painting, filling small hole in the wall. Mike was very friendly and proffessional. He respected our property and ensured to do not damage anything and cleaned after himself. All the work has been done to very good standard.

Łukasz · 5 July 2024

5/5

Trustpilot

Peter Hill and Grahem

I had a visit today from Graham and Peter Hill. They done an amazing job with treating and protecting the defects in my Property and handled everything with care. Resolved all of the defects that were raised, reported in detail of the next steps. Really appreciate all the tasks they completed in good time.

Paige · 18 December 2025

5/5

Trustpilot

Barry has been to site today and has…

Barry has been to site today and has been helpful and friendly - great job

Clare · 23 September 2025

5/5

Trustpilot

Great service

Great customer service by the whole team and good quality build. Friendly and communicative. Special thanks to Claire, Charlie and Alan for helping my move to go smoothly and being responsive to queries.

Lauren · 11 July 2023

Agent replied · 10 June 2024

Hi Lauren,Thank you for your review. We will be sure to pass on your kind words to everyone involved.Many thanks,Hill Customer Service

5/5

Trustpilot

Alan Deadman from Hill

Alan Deadman from Hill came over to help fix our window and was absolutely lovely and friendly. He took his shoes off at the door without needing to be asked and answered all of my annoying questions! Even though the job turned out to be bigger than first thought and he was unable to completely fix it he talked me through everything and I would be more than happy to have him over again. Very pleased!

Blake · 16 November 2023

Agent replied · 10 June 2024

Hello Blake,Thank you for your positive review. It's great that Alan has been able to demonstrate Hills commitment to excellence. We will pass on your kind words. Many thanks, Hill Customer Service

5/5

Trustpilot

End of warranty repairs

Raalf Fallaha was lovely very friendly, kind and helpful fixed the issues quickly with no problems. Professional and polite thanks very much for your help

Della · 19 January 2024

Agent replied · 10 June 2024

Hello Della,Thank you for your review. We are happy to see you were pleased with Raalf's work.Many thanks,Hill Customer Service

5/5

Trustpilot

Polite, on time and professional

We had some defects that need to be done. Simon Cowdrey was helping us to install our fridge cabinet door. He is polite and punctual as we told him that we have to go back to work and he is able to do his job professionally and on time.Thank you Simon x

Consumer · 29 April 2024

5/5

Trustpilot

Tom Huang is recommended

Good service overall. We want to thank Tom Huang in particular. Tom waited for us for 2 hours as we took measurements of our home which were necessary in order to buy furniture. He also helped us to clarify a lot of technical questions. We thank Tom for his help and support!

Judy · 27 April 2024

5/5

Trustpilot

Barry the handyman was quite amazing…

Barry the handyman was quite amazing with the mastic work. He also found out the issue with my shower door and exhaust and fixed it without me raising the issue. Such a pleasure.Thanks Claire for sending handyman and ijc contractors on emergency to address the leak issues

Pramodh · 24 July 2024

5/5

Trustpilot

Mike Lewis is one of the best…

Mike Lewis is one of the best contractor I know. He carried the work in a very effective way. We were more than satisfied for all his efforts.

Kunal · 2 November 2023

Agent replied · 10 June 2024

Hello Kunal,We will be sure to let Mike know you were pleased with his work. We appreciate your feedback.Many thanks,Hill Customer Service

5/5

Trustpilot

Mike Lewis did a great job! 👏

Mike was sent by Hill for paint and mastic work, and also to mend the watery patch on the ceiling due to a leak. He a did great job - stellar clean work and also was kind enough in helping us with setting up a board on the wall. Thank you Mike 🙏

Karan · 29 March 2024

5/5

Trustpilot

Michael Chapman review

Michael Chapman was extrenely professional and friendly. Michael arrived exactly when I was expecting him and completed all jobs required, and even went further by helping us with an additional issue we have recently found with an internal door which he did not have down to do. We really are grateful for that.

Victoria · 26 March 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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