Connells reviews

★★★★★ 5/5

Google

Top estate agents. Really helpful and informative. There to help either by phone or in person. Samuel Thornywork was extremely professional in his appraisal of the house and his guidance throughout the procedure was invaluable. Lewis who took me to view the new property and Nathan who took me for a second viewing are both friendly and helpful without being pushy a god send in this day and age. If you ring and need information you will probably reach Carol first who is very polite and informative. If she can't answer your question she makes sure somebody gets back to you promptly that can. Tammy the admin lady is on top of everything so you have no need to worry. All in all a very professional service with a family feel. Highly recommended.

HUI · 25 October 2023

★★★★★ 5/5

Google

I had the pleasure of working with Hassan Ahmed as my mortgage advisor, and I can confidently say he has been exceptional from start to finish. His professionalism, knowledge, and attention to detail made the entire process smooth and …

Make · 16 December 2025

★★★★★ 5/5

Google

I had the opportunity to purchase a property through Grace Cross, who provided a professional introduction to the property. She kept me well-informed while we awaited a decision and was always reachable whenever I needed assistance. It has been a real pleasure working with both Grace and her manager, Carol, who is also a kind and supportive person, throughout the buying journey.

Tian · 26 March 2025

★★★★★ 5/5

Google

Nathan from harborn connells is absolutely amazing , very helpful, very professional, very positive person! Thank you so much for helping us with the sale process!

Adriana · 16 March 2026

★★★★★ 5/5

Google

Connells is the best estate agent I have ever dealt with. Lewis was very kind, patient, flexible and professional. He went the extra mile to make sure we got the property we wanted. Thank you so much Lewis, excellent customer service. Well done!

Annie · 25 October 2023

★★★★★ 5/5

Google

We found Nathan extremely helpful when we viewed a house with Connells. He had just the right balance of detachment and support, giving us space and time to talk and investigate, yet being on hand immediately when we wanted to ask for information. In follow up appointments, Nathan has been friendly and professional, instantly remembering who we are when we call and helping to progress matters without being pushy. Thanks.

Carol · 25 October 2023

★★★★★ 5/5

Google

Hassan from connells has provided excellent services for my mortgage have been very helpful thorough the while process and avaialble

Hadika · 16 March 2026

★★★★★ 1/5

Google

Dreadful estate agent Connells were by far the worst for customer satisfaction. If you want to be kept up to date then i suggest you avoid this estate agents! I recently bought a property through them and their speed at dealing and …

Pete · 16 August 2025

★★★★★ 5/5

Google

This was overall smooth process buying from you. Thanks Lewis and Grant for all of your time and effort spent on. I would recommend you and especially the modern auction partner I am Sold. Pleasure purchase.

Liu · 29 November 2023

★★★★★ 5/5

Google

As a first time buyer, I wasnt tremendously sure what to look for in a house or how to go about buying one. Emily Longville at the Harborne office of Connels spoke with me about what I'm after in a property and she not only found the house I am now buying (by far the best out of the 20 odd I viewed) but she also hooked me up with my solicitors, got me the best mortgage I'd seen on the market, helped find the necessary insurance and is guiding me through every detail of the process. Shes been immensely helpful, answering calls and emails on the day and providing excellent advice and has been a brilliant go-between for myself and the seller. Based on my experience, I would highly reccomend Connels and Emily Longville's services if you can snag her, shes honest about the costs and downfalls of everything, doesnt lie to guarantee a sale or to gain a client and also has a delightfully positive dispositiona! The price of her services and their reccomenced solicitors is a bit more than you'd pay elsewhere, but you do get what you pay for and the extra cost makes the whole process much easier and let's you rest assured everything is going smoothly. Big thanks to Emily, I'll be sure to use Connels for my future house purchases and sales!

Fatuga · 25 October 2022

★★★★★ 5/5

Google

Nathan B. Showed me around the property and was very knowledgeable and helpful! Very much appreciated! Thank you.

Kat · 16 March 2026

★★★★★ 5/5

Google

Sasha was absolutely fantastic when it came to selling our house. It was not a straight forward process, with lots of hiccups along the way, but nothing was too much trouble, she was always at the end of the phone and always got back to us, and helped us chase the necessary people. Me and my wife couldn't be more grateful- you are fantastic at what you do! Would not hesitate to recommend Connells and Sasha if you are thinking about buying and/or selling your home.

Rob · 25 October 2020

★★★★★ 5/5

Google

Cannot thank Lucie enough. She helped my husband and I buy our first home. As you can imagine, we were extremely nervous and didn't really understand the whole process. Lucie took all of that stress away. She was very clear about what we needed to do, the charges that were involved and she kept us up to date every step of the way. We couldn't have done it without her and we are so grateful. Thank you Lucie and the team

Lucie · 26 December 2019

★★★★★ 4/5

Google

Thanks to Sam, Carol and Lewis at Harborne. Dealt primarily with Lewis who provided great service throughout the sale process.

S · 10 November 2023

★★★★★ 5/5

Google

Was enquiring about a house I saw for sale on connells website.....called up and spoken to Sasha a sales representative there...she was really patient and helpful and answered all my concerns and made me feel at ease...so stressful deciding to move homes but when u receive the services attention to detail like I did when I called Sasha at connells harbourne it put my mind at rest...excellent service excellent company.....will be using there services soon when I find the right suitable house for my next home....thank you Sasha

Jason · 11 November 2019

★★★★★ 5/5

Google

Cannot thank Lucie enough. She helped my husband and I buy our first home. As you can imagine, we were extremely nervous and didn't really understand the whole process. Lucie took all of that stress away. She was very clear about what we needed to do, the charges that were involved and she kept us up to date every step of the way. We couldn't have done it without her and we are so grateful. Thank you Lucie and the team

Lucie · 26 October 2019

★★★★★ 5/5

Google

From start to finish Carol has been absolutely amazing! She was continually on hand throughout the process for our queries, chasing the buyers and solicitors as and when required to make sure the completion of our house sale was a smooth process. Could not recommend enough, brilliant service!!

Matt · 26 October 2019

★★★★★ 5/5

Google

I have had a great experience with Connells (excluding their solicitors - Premier Property Lawyers) but I will rate them separately. Shiv, the sales rep, has been excellent at working with us to get the house that we wanted. He has always been available to talk to us and even when he has not been in the office, his colleagues and the branch manager have always been as helpful as they possibly could have been. Lovely people, great experience all in all. Thank you Harborne Connells & big thanks to Shiv

Hamid · 26 October 2018

★★★★★ 5/5

Google

Lucie Barge has supported me during the mortgage process for two homes, and has been utterly fantastic. Knowledgeable, more than competent and always immensely helpful. I would 100% recommend the fantastic service Lucie is able to offer and wouldn’t contemplate going anywhere else.

Rhian · 26 October 2019

★★★★★ 4/5

Google

Very professional. Carol was knowledgeable and fair. I would recommend this company.

Anibur · 10 November 2023

★★★★★ 5/5

Google

I had a very good experience with Connells, Harborne during the process of purchasing my first home. They are thorough professionals and gave sensible advice throughout. Emily Longville, who was my mortgage advisor, gave me adequate time during our first meeting and answered all my queries regarding the house buying process, which were many considering I was a first time buyer. She subsequently found me a decent mortgage deal, which was very helpful considering the current circumstances. We did face a few challenges along the way, but their long experience in the house buying process helped in sorting them out and thankfully, it all worked out in the end! I would definitely recommend Connells Harborne for your house purchase. Thank you!

Akshay · 27 May 2024

★★★★★ 5/5

Google

Had Samuel Thornywork come out to do a valuation on my house with a view to selling along with a couple of other agents. Sam was by far the best. Friendly, knowledgeable and very well prepared. Won't hesitate on using Connells Harborne if we decide to go ahead and sell

Zoe · 25 October 2022

★★★★★ 5/5

Google

Great experience! My mother's house was sold quickly. As an empty property, potential buyers were shown around by the lovely helpful staff! I would like to give thankyou's to Sam and Lewis keeping me in the loop. House sold for over the asking price. Would recommend any sellers or buyers.

Paula · 25 October 2023

★★★★★ 5/5

Google

Very friendly and helpful. Help to chase the solicitors and keep the process moving in a timely manner. Would use them again and again. Special mention to Carol - amazing!

Nasir · 11 November 2018