Spencers Of The New Forest Hants reviews

★★★★★ 5/5

Google

Thank you so much for selling our house, one of the best Estate Agent we've used so far and we have used many. Tina West was very Professional, helpful right to the end. Spencer's at Burley certainly ticked all the boxes for us. All the staff at Spencer's could not of been more helpful. Credit to the Manager! Thank you to all. Andy & Karen Barbieri

Andy · 12 June 2022

★★★★★ 5/5

Google

I have recently been searching for a property and been dealing with Matt Cowley, what a lovely chap and very helpful providing great advice. Although we didn't purchase a property off Spencers. When it comes to selling Matt will be the person we instruct, he is a credit to the company with superb service all round.

Jon · 16 August 2025

★★★★★ 5/5

Google

I made an initial enquiry for properties in the Burley area and received an immediate response from Hannah who was very professional and listened . She talked me through my requirements and budgets and sent two properties that may be of interest the same day. I had rang several agents and Spencers of Burley were the only proactive company. Good work. Will defiantly recommend.PositiveResponsiveness, Professionalism

Tony · 12 June 2022

★★★★★ 5/5

Google

We have just sold our parents' house through Spencers in Burley and were lucky enough to be looked after by Emma, our experience could not have been bettered. Emma was a joy to work with, totally professional, diplomatic, delightful and and went beyond the call of duty to help with all aspects of the sale. I could not recommend any more highly. Thank you Emma and thank you Spencers.PositiveQuality

Alex · 25 August 2021

★★★★★ 5/5

Google

We would like to thank the wonderful Tina for all of her help and advice in the purchase of our new home. We received weekly updates, and any queries we had have been resolved quickly and professionally. The whole process has gone smoothly and we would highly recommend Spencers

James · 16 September 2025

★★★★★ 5/5

Google

The gold standard of estate agency - as someone who has worked in the residential property space for over 25 years, transacting with a very large number of different estate agencies across the UK, Spencer's have been nothing short of …

James · 16 October 2025

★★★★★ 5/5

Google

Tina and the team at Spencer's have been instrumental in ensuring our recent sale completed. It became very protracted at the end and Tina's persistence and hard work resulted in a successful sale. Would highly recommend the team at Spencer's of Burley.

Matthew · 7 April 2025

★★★★★ 5/5

Google

A five-star estate agent: the entire team stand out for their professionalism, local knowledge, empathy and friendliness. Highly (re)commended.

Michael · 13 April 2026

★★★★★ 5/5

Google

I have just completed on my dream home in Burley! Tina and all the team at Spencer’s have been fantastic to work with from start to finish. Tina went above and beyond with her help and advice throughout the whole process and I can’t wait to move in to my new home! Thank you Tina!

Hannah · 22 September 2024

★★★★★ 5/5

Google

Fantastic service from the whole team in the Burley office. All of them were very helpful and diligent. Would highly recommend Spencers.

Ian · 16 March 2026

★★★★★ 5/5

Google

Wonderful team at Spencer’s Burley. Definitely recommend this agency. Really proactive sales follow up which helped the conveyancing along really well. Super helpful and efficient

Lucille · 16 February 2026

★★★★★ 5/5

Google

We have recently sold our home with Spencers and our experience was superb. Tina and Heather, the key agents during our sale, were both stand-out professionals and also incredibly friendly throughout the process. Heather took the instruction and made listing very straight forward and we were also very impressed with the knowledge she provided to prospective purchasers. Once a sale was agreed, Tina took the lead and provided regular updates to ensure all parties knew where they were and what was needed. Her experience and calm head ensured there were no bumps in the road which I am very grateful to her for. I would not hesitate to recommend them. Thank you.

Georgina · 11 June 2025

★★★★★ 5/5

Google

I found my dream home in The New Forest in a very short space of time, thanks to Spencers, Burley. Delighted by the service received from a highly professional team that quickly matched our family up with the perfect property. Sue, Tina, Emma and Alan are a pleasure to deal with. They were involved throughout the process, ensuring Completion was speedily achieved.

Lenka · 12 June 2020

★★★★★ 5/5

Google

Heather at Spencer's in Burley is extremely friendly, helpful and professional. A delight to work with!!

Julie · 27 October 2024

★★★★★ 5/5

Google

Great team! And Tina West is brilliant.... She seems to know exactly what you're looking for - and her local knowledge is encyclopaedic! Even though in the end, through no fault of theirs, we didn't end up buying a Spencers property, Tina has remained a fount of knowledge - indispensable!

Guy · 12 June 2022

★★★★★ 5/5

Google

A very friendly, professional and proactive agent. Buying a house can be very stressful but thanks to Tina's help we were able to smooth out the inevitable issues that arise when buying in the New Forest. Thank you to the Team and Tina in particular for a great service.

Harpritpal · 12 June 2022

★★★★★ 5/5

Google

The Spencers team in Burley have been extremely helpful and professional throughout my property search, particularly Hannah and Jodie who completely understood my requirements and have been excellent at sharing the details of new instructions for me to consider. Highly recommend.

Isabella · 12 June 2022

★★★★★ 5/5

Google

Just recently completed on the purchase of our new family home through Spencers. From start to finish we've felt looked after and the customer service and communication has been excellent. Pippa and the team have made the process as straightfoward as these things can be. Much appreciated by us and we highly recommend!

Jim · 14 December 2023

★★★★★ 5/5

Google

A big five star rating for Emma who went the extra mile above and beyond in ensuring we were able to iron out all the issues surrounding our recent house purchase. An effective efficient and courteous service throughout the process. Thank you Emma.

Michael · 12 June 2021

★★★★★ 5/5

Google

We chose Spencers because we liked their more engaging and less ‘hard sales’ but still highly professional approach. Also, when searching for the right agent, we were advised by many, that our property would likely be attractive to the London market. Spencer’s offered the benefits of a London office and this helped facilitate potential buyers looking to relocate. We found the marketing materials produced to accompany the sale of high quality and this was supported by their social media activity. Our selling journey hasn’t been without its challenges. Pretty stressful at times but we believe Spencer’s tenacity and less aggressive approach, have been contributory to reaching a positive conclusion in the end. We were fortunate enough to achieve within 3% of our guide price, which in the current housing market, we were more than happy with. Particularly thankful to Jack, for bearing with us and the difficult conversations he had to deal with. All of the Spencer’s team, agents and office personnel that we dealt with, we always found responsive and professional. We wouldn’t hesitate to use Spencers again or recommend them. We wish them all the best for the future. Thank you guys!

Loubylou · 3 November 2024

★★★★★ 5/5

Google

Hi Heather, I’m writing to thank you for looking after us so well during the process to purchase Burwood House which completed last Friday. …

Graeme · 16 August 2025

★★★★★ 5/5

Google

Spencers have made purchasing a new home a delight and as straightforward as can be. Tina has a wealth of knowledge of the local area and had the answer for every question we threw her way, from Septic tanks to Pony Club. Communication has been easy and efficient with the Team going above and beyond to help with our search. We really appreciate all the time that has been put in and would happily recommend Spencers to anyone looking to either buy or sell in the area.

Andrew · 22 September 2024

★★★★★ 5/5

Google

An excellent service throughout. It is publicly known how stressful the business of house buying and selling is but, even though `I was the buyer and not directly a client, I was kept informed at all stages, I received a most sympathetic hearing when I faced problems and quite frankly, I trusted them. I will happily recommend this practice to carry out the services required professionally, efficiently, tactfully and generally in all aspects to the best of their ability.

J · 12 June 2022

★★★★★ 5/5

Google

We've just bought a house in Burley, through Spencers' office in the village. No house purchase is ever really straightforward, and this one definitely wasn't! We dealt mostly with Hannah, who, throughout the various twists and turns, was consistently helpful, friendly, patient and professional, keeping our purchase on track. Dealing with Hannah, and all other members of Spencers' staff who we came into contact with, was a very positive experience, and I've no hesitation in recommending them.

Mike · 12 June 2022