Every review we hold for the Hanham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI was so lucky to be buying from Taylors, Brittany was hugely supportive and helpful throughout the purchase of my property, even when solicitors on both ends were extremely unresponsive. She was always there ready to answer any questions and provide advice and guidance to me and the seller and was probably the reason the purchase was able to complete! Thank you Brittany for your help it was so appreciated. I would definitely recommend Brittany and the Taylors estate agents to anyone looking to sell their home.
Sara · 25 October 2023
Agent replied · 24 October 2024
Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care
★★★★★ 5/5
GoogleHolly has been brilliant throughout my buying journey - great service.
Ellie · 3 April 2026
Agent replied · 17 April 2026
Thank you for your kind words! We are so happy to hear that Holly provided you with excellent service. We strive to make sure all of our customers have a positive buying experience and we are glad she was able to deliver that for you. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleNyah took me to see several properties last Wednesday. She was really professional and courteous and really listens to what I am looking for in a purchase. She’s knowledgeable about the properties and the area and I am very confident of purchasing with her help!
Adrian · 10 July 2026
Agent replied · 10 October 2026
Thank you, Adrian, for your wonderful review! We're thrilled to hear that Nyah provided you with professional and courteous service while listening to your needs. Your confidence in her knowledge and support means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGreat customer service, have viewed properties with them over than past few years, Nyah helped me view a few properties recently and did a great job of giving me all the details of each property
Nathan · 10 September 2026
Agent replied · 10 October 2026
Thank you for your kind words and for choosing us as your real estate partner over the past few years! We are thrilled to have provided you with top-notch customer service. It was our pleasure to have Nyah assist you in viewing properties. We strive to always give our clients detailed information to help them make informed decisions. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBig thank you to Holly for amazing customer service!
Lauren · 3 April 2026
Agent replied · 17 April 2026
Thank you for the kind words! We strive to provide exceptional customer service and we are delighted that Holly was able to exceed your expectations. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHad an amazing experience, thank you Holly!
Kim · 3 April 2026
Agent replied · 17 April 2026
Thank you for your kind words! We're thrilled to hear that you had an amazing experience with us. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleExcellent service from Taylors Estate Agent, particularly Alexandra. Not only have they been very friendly, but also professional and kept me updated about the progress of the property at all times. I would definitely recommend to anyone looking to purchase properties in the future as they are very helpful. Thank you again to everyone at Taylors for a smooth and efficient process.
Radhika · 14 July 2024
Agent replied · 24 October 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotAbsolute idiots
Absolute idiots, let a bunch of students rent the property partying until 4 in the morning most nights, living next door and got to be up at 5am for work doesn't go well, contacted them they said
they will phone them to explain the rules of there agreement, still been going on for weeks, damages= less rent just bare that in mind.
James · 15 September 2026
★★★★★ 5/5
GoogleProfessional and helpful throughout the process of purchase from viewings through to exchange. Eion on particular was great throughout, and the entire team were friendly and lovely to deal with.
Doug · 10 September 2026
Agent replied · 10 October 2026
Thank you for taking the time to share your experience! We're thrilled to hear that our team provided you with professional and helpful service. We'll pass along your kind words to Eion and the rest of our team. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCouldn’t recommend Taylor’s Kingswood enough, especially Ben for ensuring the sale of our flat. Ben was very genuine and not pushy when he came to gave us an estimation and guided us through the whole process of our sale. He was often in touch when updates occurred and ensured both buyer and seller with content and well informed throughout the process.
Blizz93 · 14 June 2024
Agent replied · 24 October 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a great viewing with Nyah who was super friendly, helpful and seemed genuinely enthusiastic, matching my own excitement as a first-time buyer which makes all the difference!
Michael · 19 September 2026
Agent replied · 10 October 2026
"Thank you so much for the amazing review! We're thrilled to hear that Nyah provided an enthusiastic and helpful experience during your viewing. We always strive to match our customers' excitement as first-time buyers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
TrustpilotDon’t bother using them
So we booked the appointment well in advance it was fine then I received three phone calls from three different people then I got told that one of their viewers had gone sick and blah blah blah and I said forget it. Do you know what if you can’t be bothered to communicate properly with each other and phone me over the same things and send me 20 odd emails or thanking me for picking you I can’t be bothered because I can’t guarantee you’re gonna sell my house properly. Don’t bother using them.
Swinoki · 21 April 2026
★★★★★ 5/5
GoogleI bought a house from Taylors Kingswood and had a great experience. Jacob was very easy and professional to deal with, he had plenty of knowledge of the property and the area and was also quick to respond to queries I had over the phone and email. Jacob was also very flexible to arrange further viewings of the property, I would be very happy work with the agents again.
Mithun · 25 October 2023
Agent replied · 24 October 2024
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTaylor’s Kingswood were exceptional from the start. Starting at the valuation, Ben Davey came across as more professional and knowledgable of the area, than all of the other agents I met with, and I felt confident Taylors would get the best price for my property, which we did in just a couple of days!!
Through the whole sales process, the team - especially Ben and Katie, were always available to help with queries and ensure that things went through as quickly as the process would allow, and I felt really supported by them when solicitors were not being helpful..!
I would definitely recommend Taylors Kingswood to anyone looking to sell their property!PositiveResponsiveness, Quality, Professionalism, Value
Ria · 12 November 2022
Agent replied · 11 November 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleNyah Has been extremely helpful with my initial enquiry she is positive, helpful and very professional her knowledge and her communication skills are fantastic super friendly would highly recommend her & Taylor’s for your next house sell or purchase!
Penny · 10 May 2026
Agent replied · 10 October 2026
Thank you for your kind words, we are so happy that Nyah was able to assist you with your inquiry. We pride ourselves on our knowledgeable and professional team. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotThanks Nathaniel Allibone & team
As a landlord it is great to deal with Nathaniel and her team. They are efficient and ensure that tenant requests are promptly resolved. They are transparent in what work was done, how much it will cost and the impact of not doing the work. I can even be away and trust them to make the right decision on my behalf that is cost effective. Thank you so much Nathaniel Allibone and her team for doing a sterling work.
Mr · 11 September 2024
★★★★★ 5/5
GoogleRecently purchased my first property using Taylors Kingswood branch. Had various challenges throughout the process but Brittany and the team were always on hand to support and resolve issues, the transaction wouldn’t have gone through without Brittany's support. Always communicated on what was happening and responded to all my queries very quickly.
Would definitely be turning to Taylor's for any future business!
J · 12 November 2023
Agent replied · 24 October 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotAVOID AT ALL COSTS
I would have given a zero star rating but it would only allow 1 star. Avoid at all cost. I would never recommend this company along with Jjl interiors Ltd landlords to anyone. The communication from the both of them is extremely shocking. I rented out a property which seemed to be all good. However, once moved in, there was problem after problem. Which every problem was reported back to them as things needs repairing. From leaks in the roof, sewer drain backing up into the toilet and sink, rats running around, mould growing up the side of the wall in the kitchen, no fascia on the outside wall where the rats were getting in. these were main things that I reported starting back in July 2023, in which I had to chase them up constant to try and get these sorted as these are something that should be a big priority. Upon emails and phones calls that were sent, still nothing was done. They eventually got someone to come out after months, to look at the roof and done a horrendous job as the roof still leaked. They were supposed to put the fascia on but left it on the floor in the garden. I sent a picture of the rats to them and still done nothing. The sewer drain kept backing up and flooding the garden with sewage which backed up coming back up into the toilet. I reported the drain in the November and nothing got done. With the rain pours that we had did not help with it at all. There were so many other minor problems that I had yet to report such as the front door dropped so it was difficult to lock/unlock, no seal in the living room window so you can see outside, the living room light and dining room light were wired wrong as one switch did not work and the other would turn both of them on and off at the same time, when the gas had an inspection the engineer said that it was earthed wrong, I could go on with so many other issues but I didn’t get around to reporting them due to trying to get the other issues sorted. The communication is shocking. June this year I had a contractor come out to look at the roof after months of reporting that roof still leaks, he came and didn’t do anything because he said that whoever patched it up did a really bad job that the whole roof needs replacing. This was the last straw and managed to end my agreement. Now on the next problem, the tenancy ended at the beginning of July last month and now the landlord has the audacity to deduct money off my deposit for cleaning deductions, which I had left the property in high standard and clean which I have photos and videos to prove how I left it. He is only giving me just over half of my deposit back. And I’m still trying to get any of my deposit back and now trying to get an answer from the agency and landlord seem impossible. The stress that the agency and landlord have put me through since I moved in has been awful. They made the house look nice etc until you move in and see the close ups which turn out to be horrible patched up work. I just want my deposit back and be on my way but they cant even seem to do that. Considering they have a 90 day period where they hold your deposit for, they don’t seem to be in any rush giving it back. I will be taking this further as I haven’t heard anything back yet again and have none of my deposit back!
Louise · 10 August 2024
★★★★★ 5/5
TrustpilotI was in a very difficult situation…
I was in a very difficult situation with accomodation, so I fortunately bumped on Taylors online. I saw a very beautiful apartment but wasn't sure of getting it at that moment I needed it. But to my greatest surprise the letting agent( Ruby) and her partners made it happen. The paper works, vetting were swift and and amazing and now I am settled with my family in a beautiful home. Thanks to the management of Taylors and staffs for their receptive and professional approach. You guys are the best.
David · 6 February 2026
★★★★★ 5/5
GoogleKatie, Ben and the team were amazing with our purchase. Katie especially was so helpful, she helped chase solicitors, provided support and explained the status all the way through. The most responsive person we had dealt with during the stresses of purchasing during a pandemic. After 3 weeks of being in our newly purchased property we had a query which I passed to Katie and even though her job was done so to speak, she again went above and beyond and resolved our issues. We can't thank you enough Katie I hope you are recognised for your hard work and dedication.PositiveResponsiveness, Professionalism
Bobi · 12 November 2021
Agent replied · 11 November 2024
Many thanks for your outstanding comments and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThey say selling/buying a house is one of the most stressful things in life to do, absolutely right, especially when trying to beat a stamp duty deadline! Working with the team at Taylors made a huge difference. With diligence, care and attention and responsive communication I had no doubts everything would be sorted and I was right, absolutely brilliant. Taylors are a strong team, achieving results by working together, but I have to make special mention with grateful thanks to Katie Hooper who made things happen when needed and kept my blood pressure in check! Fantastic support from Peach, Ben and Tom Bowley too, a tip top group of people who will go the extra mile to help out, keep you updated and everything under control from start to finish. My sincere thanks and appreciation to you all. You made this happen!PositiveResponsiveness, Quality, Professionalism, Value
Geoff · 25 October 2021
Agent replied · 24 October 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTaylors were fantastic and efficient. Special shout out to Sam who we dealt with!
Joe · 15 September 2025
Agent replied · 22 September 2025
Thank you for your positive feedback! We are thrilled that you had a great experience with us, and we will be sure to pass along your compliments to Sam. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCannot explain how great the Kingswood Taylors team are especially Ben Davey - he helped support and guide us through the sale of our property and the purchase of another.
He was incredible at communicating up and down the chain, even when things were difficult he remained professional and worked even harder for us. We can't express our gratitude enough and would highly recommend the entire team.
Alexander · 12 November 2022
Agent replied · 11 November 2024
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleWe purchased a house through Taylors estate agents and the service we recived was Brilliant. We dealt with Katie Hooper and she saw us through the whole expierience fom Sale to completion, chasing the solictors and keeping us updated on the progress at all times. Katie was professional, helpful and always at the end of the phone if you had a query with great attention to detail. I wouldn't hesitate to reccomend their services.PositiveProfessionalism
David · 12 November 2021
Agent replied · 11 November 2024
Thank you for your excellent comments, recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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