Trusted Agent profile · Hanham

Taylors Kingswood reviews in Hanham

3.9

★★★★★ Good

383 reviews across 2 platforms

74 Regent Street Kingswood, Bristol, BS15 8JA, Hanham, BS15 8JA

Taylors's office in Hanham, at 74 Regent Street Kingswood, is rated 3.9 out of 5 across 383 reviews on two platforms, including 238 Google reviews rated 4.7.

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4.7 / 5

238

Reviews on Google

This office

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145

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hanham office, from every platform, shown as written. First names only.

5/5

Google

A huge thank you to Taylors, especially Nyah, Ashleigh and Brittany, for all your help and support throughout the purchase of our new home. The whole process was quite stressful at times, but you were always friendly, professional and helpful. You kept us updated, answered our questions and did everything you could to help move things forward. We really appreciate the time, patience and effort you all put in to help us finally complete on our new home. 🏡❤️ Thank you again, Nyah, Ashleigh and Brittany, we are very grateful for everything you did for us. Highly recommended Taylors and the team! ⭐⭐⭐⭐⭐

Simran · 8 October 2026

Agent replied · 10 October 2026

Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I had a really positive experience dealing with Lily. When I first met her, she greeted me warmly and was very apologetic that she was running slightly behind schedule due to having back-to-back viewings at the property that day. Despite being busy, she was friendly, professional and made me feel completely at ease. While I was looking around the house, Lily was very knowledgeable and informative about both the property and the sellers. She was happy to answer all of my questions and never made me feel rushed. When I spoke to Lily on the phone a few days later, I immediately felt at ease with her. She was friendly, approachable and easy to talk to, and I always felt comfortable taking my time and making my own decision, without ever feeling pressured. She wasn't like some estate agents who can be overly enthusiastic or try to push you into making an offer. Instead, Lily was always polite, informative, down to earth and genuinely a pleasure to deal with. I've come across a number of different estate agents over the last few months, and Lily definitely stood out. I really appreciated her relaxed, genuine and no-pressure approach, and I would happily recommend her to anyone looking to buy or sell a property.

C · 19 September 2026

Agent replied · 10 October 2026

Thank you so much for your kind words about Lily! We pride ourselves on providing exceptional service and it's always great to hear when our clients have positive experiences. It's wonderful that Lily made you feel at ease and provided you with all the information you needed without any pressure. We truly appreciate your recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

I have been very fortunate to interact with Lily, who showed me a very beautiful house. Lily was very professional, very kind but also extremely informative. I liked how she brought my attention to certain details. I didn't feel rushed or pressured, which for me is important. Lily also welcomed questions and was keen to assist with any concerns or just thoughts I had. I liked her friendly personality and how she made me feel comfortable to approach her with my needs as a buyer.

Angelika · 10 September 2026

Agent replied · 10 October 2026

Thank you for your kind words! We are thrilled to hear about your positive experience with Lily as she has a knack for making customers feel comfortable and informed. We appreciate your feedback and we look forward to assisting you with all your buying needs. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I viewed a property with Lily recently and she is the best estate agent I have met throughout my search. She immediately made me feel at ease and I felt like she really did want to help. Lily also followed up after the viewing with an email and phone call to answer the questions she couldn't answer at the viewing. I have since had an offer accepted and Lily has been fabulous at answering all of my questions. It is really refreshing to have met an estate agent who understands how stressful the process is and actually wants to help. I also spoke to a young man on the phone who was equally kind and patient, but I don't remember his name. Thank you Lily and the Taylor's team!

Katie · 10 September 2026

Agent replied · 10 October 2026

Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I had an appointment at Taylors last week, plus an afternoon of viewings and both Martin and Nyah were so helpful in regards to the mortgage appointment and the viewings. Martin explained everything clearly and provided really useful information and Nyah was also so helpful on the viewings. We went to 5 different properties and she answered all my questions and was really positive and friendly. I will definitely use Taylor's again for my property search going forward.

Samantha · 10 August 2026

Agent replied · 10 October 2026

Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Helped me and my fiancée to buy our first house. The whole team have been amazing to deal with and the whole process from going to view the house to having our offer accepted and arranging solicitors and a survey. Massive shout out to Nyah especially, I've dealt with and spoken to her the most, she has constantly called or emailed to update up on what is happening and helped guideus through the process. On top of that she's super friendly and incredibly professional, couldn't ask for a better agent if I'm being honest. Again, thanks all at Kingswood Taylor's

Matt · 10 June 2026

Agent replied · 11 November 2024

Thank you for your glowing review! We are thrilled to have helped you and your fiancée find your dream home. Our team is committed to providing exceptional service every step of the way. Special thanks to Nyah for her constant communication and expertise. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Lily was the negotiator who came to the viewing with myself and my mum last week. Lily was professional and friendly without. Informing me in detail on any questions I raised. I have now had an offer accepted and thanks to Lily found the viewing experience very smooth and enjoyable. Lily is a valued member of the team. Thanks so much!

Ellie · 10 September 2026

Agent replied · 10 October 2026

Thank you for the amazing review! Lily is a valuable member of our team and we're thrilled to hear she made your viewing experience smooth and enjoyable. Congratulations on having your offer accepted! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We were so grateful to have viewed the property with Lily today. She was wonderful, professional, friendly and incredibly helpful. She gave us detailed information about the house, answered all our questions and provided different options while allowing us to make an informed decision. She was lovely throughout, and we really appreciated her help. Highly recommend Lily! 👍

Victoria · 26 September 2026

Agent replied · 10 October 2026

Thank you for the glowing review! We are thrilled to hear that Lily provided excellent service during your property viewing. Our team takes pride in going above and beyond for our customers. Thank you for the recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

As first time buyers we have had the most amazing experience from start to finish all thanks to Holly. Holly has made this whole process really enjoyable and anything we needed she sorted for us. She always fitted us in when we needed a further viewing even if they were last minute. absolute excellence services from Holly and thank you for making it a once in a lifetime experience. Would highly recommend. Thank you from Aaron and Codie

Aaron · 17 March 2026

Agent replied · 17 April 2026

Thank you for your kind words, Aaron and Codie! We are thrilled to hear that Holly provided excellent service and made your first home buying experience a memorable one. We will be sure to pass on your positive feedback to Holly. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I had a really positive experience with Kelsey at the estate agency. She was friendly, professional, and very helpful during the viewings. She kept me consistently updated with new properties that matched what I was looking for, which I really appreciated. Her communication was great, and she made the whole experience feel easy and well-organised. I’d definitely recommend Kelsey to anyone starting their property search.

Jack · 10 May 2026

Agent replied · 10 October 2026

Thank you so much for your kind words! We are thrilled to hear about your positive experience with Kelsey. We pride ourselves on providing excellent service and we are happy to hear that she was able to make your property search easy and well-organized. Thank you for recommending us, we truly appreciate it. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Huge thanks to Holly for being so supportive during our search. As a first time buyer, she took time out to explain and answer any questions we had however big or small. She was always willing to squeeze in viewings to fit our schedule and we really appreciated her straightforward, honest approach to property details. Truly an asset to the team! She is very patient and always happy to help. Thank you very much Holly

Mupz · 17 February 2026

Agent replied · 17 April 2026

Thank you for your kind words! Our team takes pride in providing excellent service to our clients, and we are glad that Holly was able to make your first-time buying experience a positive one. She truly is an asset to our team, and we will be sure to pass along your compliments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

NYAH - VERY NICE AND FRIENDLY. Girl is very professional and she trying her best to help me to buy property. Very impressed. I am recommending her to anyone. Tayors are very lucky to have so committed worker. 100% best.

Elzbieta · 10 September 2026

Agent replied · 10 October 2026

"Thank you so much for your kind words! It's our mission to provide top-notch service to our clients like you. We're thrilled that you had a great experience with our team member. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Had a viewing with Lily yesterday and she was very thorough and informative, very friendly and approachable, clearly very knowledgeable and good at her job. Thank you Taylor’s Kingsood!

Georgina · 26 September 2026

Agent replied · 10 October 2026

Thank you for your excellent 5* review! We are so glad to hear that Lily provided you with such a helpful and pleasant experience. It's our goal to always provide top-notch service and we appreciate your feedback. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Lily was helpful with the search of a good house to buy. I appreciate her professionalism, demeanor and advice. Thanks for contributing to the success story. Hopefully we will complete this and do more together.

Ayeni · 10 August 2026

Agent replied · 10 October 2026

Thank you for the fantastic 5* review. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I went on a viewing with Nyah, who was such a professional, knowledgeable and enthusiastic agent. She definitely is a natural and asset to your team. I wanted to say thank you to Nyah. :)

Loie · 10 August 2026

Agent replied · 10 October 2026

Thank you so much for your glowing review! We are thrilled to hear that Nyah impressed you with her professionalism, knowledge, and enthusiasm. We are lucky to have her on our team and will definitely pass along your kind words to her. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Brittany was a great help to me and would go beyond to assist my house buying process. She was fast and responsive to any query’s I had and the team are normally there on the phone happy to help!

Taylorcharlie99 · 10 July 2026

Agent replied · 10 October 2026

"Thank you for the positive feedback! Our team strives to provide excellent service and we're glad Brittany went above and beyond to assist you. We're always happy to help with any queries and wish you all the best in your house buying process. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Want to say a huge thank you to the Taylors team for all their help with selling our house. We really appreciate how informative, professional and friendly they’ve been throughout the whole process. You’ve made everything feel so much easier! We’re so grateful for all your hard work and couldn’t have asked result. Thank you in particular to Macey- we really appreciate everything you’ve done and your continued support on the house selling journey! ☺️

Megan · 10 September 2026

Agent replied · 10 October 2026

Thank you for your wonderful 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Nyah was on time and showed us around the property we had booked for viewing; Nyah was professional and patient; she has excellent communication skills.

Saramma · 19 September 2026

Agent replied · 10 October 2026

Thank you for your brilliant 5* review! Nyah takes great pride in providing exceptional service and we are thrilled to hear she was able to impress you with her professionalism and excellent communication skills. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Well organised and had every answer to the viewing done ( Employee : Nyah was excellent, had a very welcoming smile )

Shan · 3 October 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Had the pleasure of being looked after by Lily. Who is personable and super quick at responding to any queries.

Hazel · 19 September 2026

Agent replied · 10 October 2026

Thank you for your positive review! We are so happy to hear that you had a great experience with Lily. Our team takes pride in being personable and efficient, and we are glad that she provided you with quick responses. Best wishes, Lucy, Customer Relations.

5/5

Google

Lilly was very professional during the viewing and had plenty of information to hand throughout the appointment.

Charlene · 6 October 2026

Agent replied · 10 October 2026

Thank you for your kind words! We're thrilled to hear that Lilly provided you with a professional and informative experience during your viewing. We strive to offer the best service possible and appreciate your feedback. Best Wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Only dealt with Taylors twice on 2 viewings with the lovely Nyah who was really sweet and so friendly and helpful. Little things i know but its those details which mean the most during the stressful parts of buying or selling. With the way Nyah comes across you want to deal with her in a positive and professional way and feel.at ease without the added pressure. Many thanks

Dave · 10 September 2026

Agent replied · 10 October 2026

Thank you so much for your kind words! We're glad Nyah was able to provide such a positive and professional experience for you. We understand how stressful buying or selling can be, and we're happy to hear she made the process a little easier for you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I have just bought my first flat with Taylor’s and I had help from Chloe. She was absolutely amazing and did everything possible to make it go as smoothly as possible (my solicitors definitely did make her job harder) but she was so professional and got the job done with no problems. I’d absolutely owe this journey to Chloe she has been amazing and I’d highly recommend her to anyone. Thank you again 🤍

Anna · 10 July 2026

Agent replied · 10 October 2026

Thank you, Anna, for your wonderful review! We're thrilled to hear that Chloe provided you with amazing support and made your journey to buying your first flat as smooth as possible. Your kind words about her professionalism and reliability mean a lot to us, and we appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Recently enquired for a property and was introduced to Lily at Taylor’s. She was fantastic in helping me and even showed me more properties than what I enquired for. She knew everything about each one too!! Very professional and would highly recommend Thankyou Lily!! ☺️

Daisy · 3 October 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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