Anwyl Homes Handforth reviews

★★★★★ 5/5

Trustpilot

Thank You!

Anwyl have gone above and beyond for us at Plot 72 Priory Gardens! Sam & Steph you have both been amazing and are a credit to Anwyl!I’ve had tradesman in doing other work in the house and also have family & friends who are tradesman & every single one has pointed out the high quality of the build - which they rarely see at new builds! We were very close to losing the home due to government changes but Anwyl pulled out all the stops to avoid this from happening - I will always be thankful for this!The builders and workmen have all been great, they have worked their socks off for us, we raised a few minor issues and all have been worked on - they even brought us a skip round when they noticed our garage was full of rubbish from moving in!Again, thank you to everyone at Anwyl for being so patient with us and giving us such a positive experience, I will be recommending you to all my friends and family!

Kate · 9 December 2022

★★★★★ 3/5

Trustpilot

House lovely, site team great - customer care awful.

We’ve had a mixed experience with Anwyl Homes. The house itself is lovely, and the on-site team, especially our site manager, Keith, has been fantastic. He’s gone above and beyond to sort out snagging and has always been responsive and helpful. Unfortunately, the same can’t be said for head office and their processes.

Corbyn · 22 September 2025

★★★★★ 5/5

Trustpilot

Great experience

Great experience, Chris was helpful got the job done quickly and efficiently with no mess. Wouldn't have known he had been here 😁

Amy-mai · 7 September 2023

★★★★★ 5/5

Trustpilot

Victoria Mills Development - Snagging

Lee Ashworth attended our home on 3rd December to complete some snagging work to kitchen cupboards and en-suite door. Very friendly even fussing our over friendly little dog! Lee completed the works explaining what he had done and what had caused the problem. We are very happy

Customer · 5 December 2024

★★★★★ 5/5

Trustpilot

Peter Giddins was fantastic

Peter Giddins was fantastic, talked through the whole process and sorted everything quickly and efficiently.

Steven · 5 March 2024

★★★★★ 1/5

Trustpilot

Avoid.

Avoid.Sales team is not professional.Make sure you write every issue you can spot on the document the day you collect the keys.It's hard to get the snags fixed. And you need to keep chasing customer "care".They always hide behind NHBC, so they don't fix the issue.Site manager won't care about residents.

Eric · 3 October 2024

★★★★★ 5/5

Trustpilot

Would recommend!

Very friendly, efficient and high-quality work

Keilijane · 7 October 2026

★★★★★ 5/5

Trustpilot

I’d like to thank the sales team at…

I’d like to thank the sales team at Anwyl Homes Holmes Chapel. Alex Helen and Tom have been an absolute pleasure to deal with from start to finish. I would recommend Anwyl to anyone. The house is beautiful and exactly as described at point of sale. The team have been so helpful and honest. Their Completion date estimate was spot on to the day. Baring in mind how hard it is to get good skilled trades these days, we are extremely impressed. Great job guys! Bravo!!

Jol · 15 November 2022

★★★★★ 5/5

Trustpilot

Anwyl homes - The Oaks.

Our experience of purchasing a new build was smooth and very straightforward. From placing deposits down from step 1 all the way through till build completion and receiving the keys. Carol in the office kept me regularly updated step by step on the build process and was a great help when selecting the interior specifcation for the kitchen and bathroom. The build quality is excellent and the site teams 4 week check after completion shows their commitment to quality assurance. The Anwyl staff were all helpful and communicated to me throughout, as was the support with the solicitors. This made the whole process seemingless throughout. I highly recommend the Anwyl team and especially the staff at the Oaks office!

Brett · 12 November 2022

★★★★★ 5/5

Trustpilot

Prompt, polite and extremely helpful.

Paul Higham was prompt, polite and extremely helpful. He completed all tasks in a professional manner to a high standard. We are very satisfied with his work.

Bill · 27 April 2023

★★★★★ 5/5

Trustpilot

The person who came this afternoon was…

The person who came this afternoon was very professional and helpful.

Alex · 3 September 2026

★★★★★ 5/5

Trustpilot

Gladly Recommend

Buying a new build can be a daunting experience if you’ve never done it before and the process can be different to what you’re used to. No need to have any worries because Sam and Steph will do an amazing job welcoming you in and guiding you along the journey in such a professional and relatable way that you will instantly feel at home. Always happy and smiling, even when they are snowed under, nothing will be too much trouble for them to make sure you have the best experience with Anwyl. Throughout the whole process we have been impressed by the whole team and made up to be in an Anwyl home.Gladly recommend to future buyers 👍🏻

Mart · 24 October 2022

★★★★★ 5/5

Trustpilot

Josh Hough was very professional and…

Josh Hough was very professional and clean worker, very friendly and a knowledgeable tradesman

Nicola · 5 March 2024

★★★★★ 5/5

Trustpilot

Fantastic home …

I am absolutely delighted with my new home. Kerry in the sales office has been great and very helpful. The guys onsite are really good and will sort any issues out straight away, Jake especially has been brilliant. I would recommend buying a home from Anywl and would definitely buy from them again

Victoria · 16 August 2024

★★★★★ 5/5

Trustpilot

Josh Hough was fabulous

Josh Hough was fabulous; lovely fella who just cracked on with his work!

Ro · 22 March 2024

★★★★★ 5/5

Trustpilot

Richard and Josh Customer Service Technicians

Richard and Josh came out to repair the built in fridge freezer that looked to have been installed incorrectly. They were on time and friendly. They clearly explained to me what they could do to fix the immediate problem of the freezer door not closing fully, then what they would be doing at a later date to fully resolve the issue. Thanks both for a brilliant job! :)

Stacey · 18 October 2023

★★★★★ 5/5

Trustpilot

Fantastic After Service - Pete Giddins is a star

Pete Giddins has recently completed some minor snagging works in our home and was extremely professional and very thorough. His workmanship was second to none and he completed all jobs within the allotted 2-days. Very happy homeowners and thank you Anwyl for the great Customer Service.

PSD · 2 December 2024

★★★★★ 5/5

Trustpilot

Excellent service today by 2 Anwyl employees.

We were visited today by Josh and Richard to address a couple of outstanding issues. Both men were pleasant, professional, and knowledgeable about our problems. They efficiently assessed the situation and informed us as they went along what would be needed. We look forward to them returning in due course to carry out repairs as we feel we can trust them implicitly.

Bill · 29 February 2024

★★★★★ 5/5

Trustpilot

As always, great service from the lads

As always, work carried out by Richard was great. Always take time to explain what is being done and why, and with a smile!

Shae · 4 July 2023

★★★★★ 1/5

Trustpilot

Anwyl thoughtless Holmes

Anwyl .. ‘thoughtful Holmes’ .. or not! Since completing over two weeks ago we have identified somewhere in the region of two thousand issues/snags that demonstrate extremely poor trade skills and failing quality control processes. Anwyl promised us a home that would be finished to highest of standards and top rated aftercare. We have been left with a home that is questionable how it passed even the basic of health and safety checks and a complete lack of ownership around resolving these issues and barely any acknowledgement. In the 13 days that we have been raising these issues we have been met with many excuses which are simply not acceptable! Due to the volume of snags, we are unable to document every single one however we have taken a video for context available on YouTube just type in ‘Anwyl thoughtful homes…or not’Listing a few: ⭕️Boiler has pipes not connected ⭕️Electrical plug points millimetres away from water mains pipe connection with the pipe placed over the plug so it cannot be used⭕️Fire strips falling out of all the door frames⭕️Lights tripping and cutting out which I assume is from a loose connection another fire hazard⭕️All the plaster on the walls is terrible - bumpy, chipped, scratched and tatty. The majority of walls need to be replastered⭕️Same for the woodwork which is unfinished, with drips of varnish all down the stairs.⭕️Every single cupboard in the kitchen has chips and knocks in, one isn’t even attached to the wall ⭕️Broken tiles in the bathrooms ⭕️Every door/window hinge is rusty and covered in brick acid and paint⭕️Light placed in correctly in ground floor hall way as the front door smashes into it when you open it⭕️Tiles on the roof of the porch not fixed down properly We have had professional snaggers, site managers and other tradesmen come to look at the house and they are as shocked as we are, none of them have any idea how the property passed quality control, this is incredibly damaging for the Anwyl brand.. in short DO NOT BUY AN Anwyl Homes property!

Hannah · 11 October 2022

★★★★★ 5/5

Trustpilot

Thank you Lee Reynolds.

Lee Reynolds is a good multi skilled technicians. He inspected the door and skirting for me. He works meticulously and professional.

Good · 15 September 2023

★★★★★ 5/5

Trustpilot

Chris was great

Chris Appleton was great. Very polite and very helpful.

Jack · 31 May 2024

★★★★★ 4/5

Trustpilot

Although we did not end up purchasing a…

Although we did not end up purchasing a home through Anwyl at their Fairways site in Handforth in the end, we were really impressed by Will Waterworth's knowledge and help throughout. He was kind enough to keep us posted with our dream plot as soon as it became available and gave us a little more time to sell our other property to secure it, which was appreciated. Not once did we feel pressured or given the "hard sell" and he was brilliant to work with.

ZB · 26 September 2022

★★★★★ 5/5

Trustpilot

Friendly and helpful

Jillian was really friendly and helpful, making the experience of buying a home at Mill Green really easy and stress free.

Chris · 5 September 2023