Trusted Agent profile · Hampton, Surrey

Dexters Hampton reviews

★★★★★ Excellent

1,535 reviews across 2 platforms

93 Station Road, Hampton, Surrey, TW12 2BD

Part of Dexters, see every office.

Dexters's office in Hampton, Surrey, at 93 Station Road, is rated 4.9 out of 5 across 1,535 reviews on two platforms, including 1,534 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

Google logo

4.9 / 5

1,534

Reviews on Google

This office

View Agents logo

4.6 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hampton office, from every platform, shown as written. First names only.

5/5

Google

We decided to list our house for sale with Toby from the Hampton branch 48 hours ago, after seeing the buyer demand and organisation they had with a neighbouring property. Within 48 hours of agreeing to list (and the brochure and website still being prepared) we have over 20 viewings booked for the weekend coming. That can only be due to the work of Toby and his team in proactively letting interested buyers know about the property. That shows the speed, confidence and sheer number of active people that Dexters have on their files. Well done Toby and his team! Despite viewings yet to take place, We have full confidence in Toby to deliver.

Ashley · 26 March 2021

Agent replied

Dear Ashley. Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I’ve been searching for a house for the past month for me and family. Ben Ablett has been really helpful in finding the right property for us. Though we haven’t found a property yet, just wanted to rate his effort.

WAYNE · 24 September 2024

Agent replied · 24 October 2024

Dear Wayne, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ben. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

The dexters team was amazing and very fast acting. Sebastian and the rest of the rental team were great and made sure they everything happened in amazing timing. As my first time renting it could not have gone better. They made sure we knew every detail and helped us through the whole process with extremely caring and considerate understanding as to us having practically no knowledge of the process. Would definitely recommend them to anyone who is moving or selling in the Hampton area.

Ryan · 17 January 2025

Agent replied · 22 January 2025

Dear Ryan, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Sebastian. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

We have just completed on our new home and Dexters Hampton were helpful and professional throughout the whole process. Martin E in particular was extremely personable, friendly and knowledgeable. He responded promptly to emails and phone calls and nothing was ever too much trouble. I would certainly recommend Dexters and wouldn’t hesitate to use them should we ever need the services of an estate agent in the future. J and K KirkPositiveProfessionalism

Kate · 21 June 2022

Agent replied · 20 June 2024

Dear Katie, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

We just got our first property's keys this week as first-time buyers, thanks to Dexter's team, especially Aaron and Alistair. Both were great, very helpful, pushed throughout the purchase as quickly as possible, and explained things well when needed, as we didn't have any experience with property purchases. Great job, would use them and their recommended mortgage advisors again.

Csilla · 25 August 2023

Agent replied · 20 June 2024

Dear Csilla, It’s great to hear that you have had a brilliant experience with our Hampton office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Working with Toby Ryan and Abigail Boucher of Dexters Hampton has been a very positive experience. Selling during covid-19 has been slightly daunting while shielding. And there's been a lot of hand-holding. I'm pleased to say that our house is under offer after 2 weeks on the market. Fingers crossed it all continues to go well. Toby's negotiating skills have been on point. We'd like to thank the whole team for all the help on selling our house.

Jayne · 21 June 2021

Agent replied · 20 June 2024

Dear Jayne. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Good luck with your move. Kind regards Evie Fisher Customer Relations Team

5/5

Google

We're still on the hunt for our perfect home but Jessie has been so helpful and keeps us informed about suitable properties. We really appreciate her always keeping us in the loop and being transparent, thank you Jessie

Zoe · 10 October 2024

Agent replied · 24 October 2024

Dear Zoe, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

A special thank you to Martin English at Dexters. His level of service was excellent throughout the whole process of looking for a property for my partner and I. Martin was extremely helpful, patient and communicative. He really understood the property characteristics we desired and presented us with highly suitable properties. When we had questions over email or in person, Martin was always very clear and informative. I would recommend Martin to anyone on my network - he is the one of best estate agents we have ever used / worked with.

Tanny's · 24 December 2020

Agent replied

Dear Thanh. I was delighted to read the comments in relation to our Hampton office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Still searching for a property, but Dexters Hampton has been a positive and great help so far! Ela especially has had great communication so far! Feel very cared for! Thank you

Mina · 16 January 2025

Agent replied · 22 January 2025

Dear Mina, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

1/5

Google

I would not recommend Dexters for the following reasons : 1. Unethical Behaviour : A property was on sale with two estate agents ( Dexters was one of them ) . I had not viewed the property via Dexters. As soon as I put in an offer via an alternate estate agent, Dexters called the sellers and shared by Personal information along with details of offers I had put in for other properties without my permission. 2. Properties for sale do not reflect the true status of the property: There are properties on their site that are under offer / STC. They do not reflect this on their site / Rightmove. When you call them asking for one of these properties, they try and sell you other properties on their books. 3. Encourage Gazumping : After having an offer accepted and paying for lawyers / Survey's, they actively market the property resulting in losses for buyers. 4. Try and push their own conveyancing firms / surveyors.

Edward · 2 January 2025

Agent replied · 8 January 2025

Dear Edward, I am concerned to read your comments and have passed them to the Director of our Hampton office. I am sorry your experience with us has not been as we would have expected. We will be reviewing this and will be in contact to discuss further. Kind regards, Asma

5/5

Google

We bought our new home through Dexters Hampton and Toby Ryan & Charlotte Jordison went above and beyond to get us into our new home. The behind the scenes process of keeping everything moving and liaising between all the relevant parts of the chain and keeping everyone up to date is a highly undervalued part of the roll but Toby & Charlotte were on top of it all the whole time. Thanks to Toby and Charlotte (and also Anne Marie) for all your help.

L · 23 November 2020

Agent replied

Dear L McCutcheon, We greatly appreciate you putting aside the time to submit a review about our Hampton Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Hi,Ms. Eloisa Williams from Dexter reached out to us and she is arranging a property for us to view. She was very helpful. Great service.

Sanam · 22 June 2026

Agent replied · 22 August 2026

Dear Sanam, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

I'd like to give a special mention to Ayca for travelling the rocky road of finding a rental for me. She really went above and beyond to make things happen and when my first lease fell through she was just as devastated as I was. I never felt alone and Ayca found me the most amazing property and arranged a viewing in record time. She is amazing and is definitely my "go to" lady. Nothing is too much to ask and she is always awesome to deal with and an absolute professional. Ayca, you have my heartfelt thanks and gratitude

J · 17 November 2020

Agent replied

Dear Julie, Thank you for your kind words regarding our Hampton office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I would like to express my gratitude to the whole Decters Hampton Team, especially to Jack Morgan. He was extremely helpful and supportive. We were looking for a new home for our family. Jack made our search so much easier and without any stress. Thank you again for your support, that's the people whom we can trust.

Gintare · 24 September 2023

Agent replied · 20 June 2024

Dear Gintare, Thank you for taking the time to leave a wonderful 5 star Google review. Jack will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Sebastian was a great help during our property search and was knowledgable about the area we were considering. He was a pleasure to work with, and we would not hesitate to work with him in the future.

Jaime · 17 October 2024

Agent replied · 24 October 2024

Dear Jaime, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Dexters were very helpful in finding a house to rent. I was dealt by Ela Collins, professional & efficient service.

Muhammad · 25 July 2026

Agent replied · 22 August 2026

Dear Muhammad, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Hannah showed me around two Hampton properties and went above and beyond to tell me about the local area which was hugely helpful as I explore and get to know the property market around that way. Thank you Hannah!

Emma · 11 September 2024

Agent replied · 8 January 2025

Dear Emma, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Excellent experience renting through dexters, Ela made the process of viewing properties so easy and then was so helpful with every step of the process. I would definitely go through dexters again when looking for a property in the future!

Katie · 25 August 2024

Agent replied · 24 October 2024

Dear Katie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Hannah & Jess at Dexters Hampton went above and beyond to arrange an early viewing on a great property, and worked quickly to get my offer accepted by the seller. Much appreciated. I thoroughly recommend this great team.

Will · 24 September 2024

Agent replied · 24 October 2024

Dear Will, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma

5/5

Google

We dealt with Ben Ablett what an asset he is to your company we found him helpful and honest he made himself available to help us whenever was needed and advised and guided us throughout the process .Highly recommended Dexters and the team especially Ben thanks again .

Terry · 22 March 2024

Agent replied · 20 June 2024

Dear Terry, Thank you for taking the time to leave a lovely review regarding Ben. Kind regards, Asma, Customer Relations Team

5/5

Google

We are immensely impressed with Dexters both from our home purchase and more recently from our tenant let on our property. A big thanks to Charlotte who has shown utmost professionalism, dedication and support on our let. It couldn't have been a smoother process. Thank you! A big shout out to the rest of the Dexters team too.

Giles · 2 August 2023

Agent replied · 30 December 2023

Dear Giles, Thank you for taking the time to leave a lovely review regarding Charlotte. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

George has been incredibly helpful with the selling of our house. Always kept up to date with what is happening. Everyone at dexters has always been friendly and helpful.

Lauren · 15 January 2025

Agent replied · 22 January 2025

Dear Lauren, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

1/5

Google

I had an offer accepted on a property in Hampton and proceeded to do legal work having been told that chain was closed. I made it clear at the time verbally and on all the offer forms that my own buyers had put a deadline of 4 months to exchange and complete. This was a hard deadline as they were renting and had been given notice as the landlord was selling up. I was advised that the chain was closed as the vendor was buying a property also being marketed by Dexters and the vendor of that property was not reliant on the sale proceeds for their onward purchase. I therefore reasonably assumed that the transaction could complete in the 4 months. I also discussed this with Katie the agent for the vendor and she concurred. However, a few months in prior to her going on holiday and when the legal work on my sale and purchase were nearing completion I asked if she could agree a likely exchange date for the contracts. My calls were fielded and her manager confirmed the chain was not closed. I was left with no choice but to find another property to buy as I would have lost my sale. This fiasco cost me £1000 in wasted legal fees and a lot of upset. Dexters don't seem particularly scrupulous and they didn't much seem to care, matter of fact telling me that they had another interested buyer. Not surprising when they refused to list the property as sold subject to contract. They wanted to use it as a hook to get interested buyers to see other properties and assured me that they were not doing viewings on the property once my offer had been accepted. Buyers and sellers in Hampton beware. I notice the property still has not exchanged so their tactics do not advantage those they act on behalf of and pay their commission either!

Zosha · 2 December 2024

Agent replied · 9 December 2024

Dear Zosha, I am concerned to read your comments and have passed them to the Director of our Hampton office. I am sorry your experience with us has not been as we would have expected. We will be reviewing this and will be in contact to discuss further. Kind regards, Asma

5/5

Google

Ryan Dobby was kind enough to help me and my partner find a house. He was always updating us on what was happening and was only a call or email away if we needed help. Our experience with him personally, was amazing and I would highly recommend him. Thank you again Ryan!

Nadia-Elena · 30 November 2023

Agent replied · 30 December 2023

Dear Nadia-Elena, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Dexters Hampton

How many reviews does Dexters Hampton have?

Dexters's Hampton office has 1,535 reviews across two platforms: 1,534 on Google, 1 on View Agents.

What is Dexters Hampton's rating?

Dexters Hampton is rated 4.9 out of 5 across all 1,535 reviews, and 4.9 out of 5 on Google from 1,534 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

Where is Dexters's Hampton office?

Dexters Hampton, 93 Station Road, Hampton, Surrey, TW12 2BD.

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