Every review we hold for the Hampstead office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI am very pleased with the professional…
I am very pleased with the professional service provided by Abbas Efir. He handled all my queries promptly and followed through well. He has been most responsive and helpful and represents B&R well. Thumbs up, Abbas!
Annie · 6 October 2020
Agent replied · 22 February 2024
Thanks Annie for the five star rating and for taking the time to review our property management service. Its great to hear you are getting a prompt and efficient service. Kind regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotWesley Ramsay has done a good job
Wesley Ramsay has done a good job. Many thanks for the wonderful service!
Sally · 22 September 2023
Agent replied · 22 February 2024
Thank you Sally, we appreciate you sharing a five star rating here for the service provided by Wesley at our Hammersmith lettings branch. - Emily, B&R
★★★★★ 4/5
GoogleGood services provided by Rahim and Anne
Harris · 8 February 2024
Agent replied · 22 February 2024
Hi Harris, we're pleased to hear you've had such a good service experience with our lettings team, we appreciate your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotA very positive letting experience…
A very positive letting experience dealing with Tanya and Lily. Very helpful and professional approach and felt like a more personal service than many other property agents provide.
Richard · 1 April 2022
Agent replied · 22 February 2024
Thanks for your highly positive feedback Richard and for sharing your five star rating here with the community. We are glad to hear our service is different to other agents, this is what we strive for so we are very pleased to hear this.- David M, B&R
★★★★★ 5/5
TrustpilotProfessional team
Rent a studio in Limehouse. Jeffrey, Maria and Francesca are all very helpful to help me settle in. Thanks.
Kin · 15 March 2023
Agent replied · 22 February 2024
Thanks for your five star rating Kin Yu, our lettings team were glad to hear you've had a good experience renting with us.- Emily, B&R
★★★★★ 5/5
GoogleThey are a very friendly and professional agency. We have been dealing with them for 4+ and they always find effective ways of communicating with us. Highly recommended!
Marta · 22 February 2022
Agent replied · 22 February 2024
Thanks for rating our Hampstead estate agents with five stars, we really appreciate this feedback and value your long term custom with us.
kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleDele handled my queries from the start and was extremely professional throughout the process, always responding very promptly to my queries and making our move in stress-free. I would definitely recommend him.PositiveProfessionalism
My · 20 June 2021
Agent replied · 19 June 2024
Thanks for your highly positive review and for telling us about your experience of finding a new rental property with our Hampstead lettings team. We're very pleased to know we helped make it stress-free.
kind regards, Emily Taylor, B&R
★★★★★ 1/5
GoogleIf you are looking to rent a property avoid this agency like the plague.
K · 27 July 2023
Agent replied · 22 February 2024
Hi KZ, sorry to see this but we can't find your name registered on our system and the branch staff dont have any applicants with this name (we checked back 3 months), would you mind sending an email to info@benhams.com with a bit more info about your experience so we can find out what went wrong for you. Thanks.
- Emily, B&R
★★★★★ 5/5
GoogleThey were really helpful and held our hands through the process. I would definitely recommend them to anyone.
Emmanuel · 29 March 2023
Agent replied · 22 February 2024
Hi Emmanuel, thank you for sharing a five star rating here, we're really glad to hear you found us helpful throughout the process. That's exactly what we all strive for here so thank you for leaving this encouraging feedback.
- Emily, B&R
★★★★★ 5/5
GoogleHi ewe receive excellent service from everyone, especially Mr. Abbas Efir ,
Property Management Administrator.
Kind Regards,
Fares
Fares · 29 March 2023
Agent replied · 22 February 2024
Hi Fares, thank you very much for sharing a five star rating here, we are very pleased to hear you are happy with the service, particularly from Abbas in our property management team who is very encouraged by this.
- Emily, B&R
★★★★★ 5/5
GoogleI am very impressed with the excellent services I have received from Mr Dele lawal. Very professional and helpful with clear and informative advice.
You are a credit to the company. Thank you
Femfertell · 22 February 2021
Agent replied · 22 February 2024
Thanks very much for rating our Hampstead lettings service with five stars and for telling us the service was excellent, we're really pleased we met your service expectations.
best regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotGreat experience with Krystal and…
Great experience with Krystal and Maria. Prompt and helpful responses throughout the letting process
Rosie · 7 July 2023
Agent replied · 22 February 2024
Hi Rosie, thank you for sharing a five star review here which Krystal and Maria are very pleased to see. We're glad you found the service great and we wish you well in your new home.- Emily, B&R
★★★★★ 5/5
TrustpilotWe have been using Benham and reeves…
We have been using Benham and reeves for our properties for several years now. They have been very helpful and responsive. I would highly recommend them.
Christine · 31 March 2022
Agent replied · 22 February 2024
Thanks Christine, we're really pleased to know you find us helpful and responsive. We really value your custom and five star rating shared here.- Emily, B&R
★★★★★ 5/5
TrustpilotIt was a great easy experience
It was a great easy experience, they helped me with almost everything, and they also gave me a quick answer for all of my questions.
Turki · 30 March 2022
Agent replied · 22 February 2024
Thank you Turki, our Nine Elms team are very appreciative of your five star service rating. We're pleased to hear you had such an easy experience with us.- Emily, B&R
★★★★★ 5/5
TrustpilotProfessional and friendly staff
Professional and friendly staffVery good communication
Mr · 20 December 2023
Agent replied · 22 February 2024
Hi Mr Haboubi, we're pleased to hear you've found our staff professional and friendly, these are important attributes we value too. Thank you for your custom.- Emily, B&R
★★★★★ 5/5
GoogleBenham & Reeves have always been super professional, highly knowledgeable and a pleasure to deal with. I have absolutely no hesitation in recommending them !!PositiveResponsiveness, Quality, Professionalism, Value
Lucy · 25 August 2021
Agent replied · 22 February 2024
Thanks very much for your five star rating and review, it's great to hear you had the best service experience. Our Hampstead estate agents really appreciate the feedback and are happy to receive your recommendations any time. Kind regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotExcellent Always BR by Mr. Barrak & Mr. Ahmad, on behalf-Amutha
The service as lending manager and the other related services are really very supportive and continuous.Thanks
AMUTHA · 20 February 2023
Agent replied · 22 February 2024
Thank you very much for your kind feedback which has been passed on to our Nine Elms lettings & management team, they will be very pleased to see this service appreciation.- Emily, B&R
★★★★★ 5/5
TrustpilotGreat work
Great work from Shanghai office, always help at the right time.
Yi · 14 July 2023
Agent replied · 22 February 2024
Thank you Yi, we are are very pleased to hear you are happy with the service and receiving timely help when you need it. - David M, B&R
★★★★★ 5/5
TrustpilotAbbie White helped us tremendously in…
Abbie White helped us tremendously in sorting out our new flat and was a pleasure to work with every step of the way.
Frank · 3 March 2022
Agent replied · 22 February 2024
Thank you Frank for sharing your five star rating here and with the TP community, we really appreciate it. Abbie was thrilled to see this lovely feedback. We wish you well with your tenancy.- Emily, B&R
★★★★★ 5/5
GoogleGreat service with our agent, Jeremy, managing the process diligently from start to finish.
Garkus · 22 February 2023
Agent replied · 22 February 2024
Thank you Garkus, we're thrilled to hear you've had a great experience with us here at Hampstead. Jeremy is very appreciative of your kind words too.
- Emily, B&R
★★★★★ 5/5
TrustpilotNick Hubbard
Very professional service being offered especially their prompt action to locate suitable tenant.
Aga · 23 March 2023
Agent replied · 22 February 2024
Hi Aga, thanks very much for your kind feedback and five star rating. Nick and all the Ealing lettings team are pleased to hear you've found the service professional. Thanks for trusting us with your property.- Emily, B&R
★★★★★ 5/5
GoogleWe've been extremely happy with the service received from the Benham & Reeves lettings team. They've been responsive, understood our requirements and most importantly - found a tenant for our property in a timely manner. Thanks!
Heywood · 24 February 2016
Agent replied · 22 February 2024
Lovely to hear this and thanks for taking the time to post your experience here and for the five star rating, we really appreciate it. Best regards, Emily, B&R
★★★★★ 5/5
GoogleBenham & Reeves have always been super professional, highly knowledgeable and a pleasure to deal with. I have absolutely no hesitation in recommending them !!PositiveResponsiveness, Quality, Professionalism, Value
L · 12 January 2021
Agent replied · 11 January 2025
Thanks very much for your five star rating and review, it's great to hear you had the best service experience. Our Hampstead estate agents really appreciate the feedback and are happy to receive your recommendations any time. Kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleGreat follow up on all requests, really appreciate support from Abbas.
Jana · 28 April 2023
Agent replied · 22 February 2024
Hi Jana, thank you for sharing a five star rating here and for your lovely comment about the Property Management service you've had from Abbas who is an experienced member of our team.
- Emily, B&R
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