Trusted Agent profile · Hampshire
★★★★★
131 reviews across 2 platforms
25 Latimer Walk, Romsey, Hampshire, SO51 8DF
Morris Dibben's office in Hampshire, at 25 Latimer Walk, is rated 4.2 out of 5 across 131 reviews on two platforms, including 89 Google reviews rated 4.8.
Every review we hold for the Hampshire office, from every platform, shown as written. First names only.
4/5
TrustpilotI recently used the services of Morris…
I recently used the services of Morris Dibben and had an great experience so far. I would like to thank to Matt and Lauren( Mortgage Advisor and assistant manager) for their incredible support throughout the process. They are always patient, responsive, and polite Its been pleasure to wait for my future property. Highly recommend them 👍
5/5
GoogleMorris Dibben were brilliant when helping us to purchase our first home. Callum went above and beyond, particularly in the last few weeks when we needed help getting through to the solicitors. Thanks to him, we were able to complete on the target day - thank you Callum & the rest of the Morris Dibben team!
Thank you Louise for such wonderful comments about our local team! Best Wishes, Scott @ Customer Care.
5/5
GoogleRichard Clarke has helped us a lot throughout the house buying process and has been there for us from our first viewing. We have been able to rely on Richard for advice on particular properties we were interested in to help inform our decisions.
Thank you for sharing your positive experience with Richard! We're thrilled to hear that he has been a valuable resource for you during your home buying journey. We're lucky to have such a knowledgeable and dedicated agent on our team. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleJack in Sales has been wonderful to be in contact with. He has liaised with me in a way that suits me, which I have found most helpful. Would definitely recommend and return to, if needed in the future, thanks Jack!
Many thanks Reena for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleMorris Dibben team has been the best thing that ever happen to me. The made I possible for me to move smoothly even after I requested to move into my new house a week earlier. Nathalie and Gina were amazing. Words cannot describe my gratitude. Thank you so much for everything.
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe employed Simon to come and do an evaluation of our property , we found him to be respectful , helpful and extremely knowledgeable in this field ! We very much appreciated his service , would highly recommend him !
Thank you for your kind words! We are happy to hear that Simon provided you with a respectful, helpful, and knowledgeable evaluation of your property. We strive to provide top-notch service and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
1/5
TrustpilotAppalling non existent service
Appalling non existent service, trying to put in an offer on a property they have for sale, left 3 telephone messages and 2 emails, that’s a week with no reply. DO NOT USE THIS COMPANY
5/5
GoogleMichael Maher was good in helping us Move and keeping the chain intact when wobble moments appeared. Michael was professional and as far as estate agents go this was a better level of service. I don't trust estate agents however I felt ok with this Company.
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleI didn't end up buying a house with MD but Tom and the team were the most proactive EA's that i dealt with in my 6 month search for a home. Any sellers reading this, you should definitely consider MD Thank you
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThis review is long overdue but I really appreciate the way we were supported throughout our tenancy. Especially when we had issues with the unreasonable landlord, the staff have gone above and beyond to help us resolve the issue. Thank you Lorraine 🙂PositiveProfessionalism
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleMy mother's house move was a very protracted affair because of a buyer withdrawing on the day contracts were exchanged. Zoe and her team have always been very supportive to my mother and definitely made the move to her new property possible. She is delighted with the new property and with the service provided by Morris Dibben.
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you Morris Dibben Romsey for making our sale and onward purchase happen so smoothly. Jack you have been a star from beginning to end, always at the end of the phone keeping us informed and answering any questions we had straight away, it’s been a pleasure having you onside, you have a great team with Mike , Phoebe and Sam being so supportive as well.Thank you all.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleMorris Dibben in Romsey (Lettings) are great. They are very efficient and don't mess you around as tenants. They are very through and helpful especially Gina who was very good to us and took us on a viewing even though she had finished for the day. If you're looking for somewhere to rent in and around Romsey then please see what Morris Dibben have to offer.
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
1/5
TrustpilotAvoid at all costs...
An absolutely dreadful company. I would happily give them a minus rating if it was possible. Happily left us with a malfunctioning boiler for over 18 months, meaning the heating was either fully on or fully off, & no hot water whatsoever except from the electric shower. It took a formal complaint to their head office & the threat of legal action for the boiler to finally be replaced - 18 months & one day after it was first reported to them. And that wasn't a one-off... The metal garden shed blew over & it took them a staggering 3 months, endless chasing & including it in the complaint to head office to have it sorted out. They don't care one jot about tenants & are only their to serve the landlords they take their commission from. Zero care, zero compassion, zero interest. An absolute disgrace. I would rather be homeless than use this company again. Use them at your own risk, but you have been warned...
5/5
GoogleRichard Clarke (Mortgage Services Development Manager based the Romsey branch of Morris Dibben) knows all there is about mortgages and I would recommend him to anyone seeking advice on a mortgage.
"Thank you for the kind words, Richard is an expert in mortgages and we are thrilled to have him on our team. We appreciate your recommendation and look forward to helping others find their perfect mortgage with Richard's guidance. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI was very impressed with Simon when he valued my property. His appearance was immaculate. He explained all the services that Morris Dibden could offer me in a very professional manner.
Thank you for your kind words! We take great pride in our appearance and strive to provide professional, comprehensive services for all our clients. We're happy to hear that your experience with Simon and Morris Dibden was a positive one. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleMike and Phoebe were great, both really helpful when questions were asked, and always did thing swiftly. Would highly recommend these guys
Thank you for leaving us your superb 5* review and recommendation James. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotAwful communication
Really unprofessional staff. Absolutely no communication, did not have the courtesy to let us know our offer had been rejected if they even passed it onto the seller at all. Staff have been rude and dismissive and we will be avoiding at all costs as we continue our property search. Awful customer service compared to every other estate agents we have used over the last few months of our journey.
5/5
TrustpilotWe were shown a property today by Oli…
We were shown a property today by Oli Hilditch. He was very professional, gave us some helpful information regarding the property. My mother is disabled and so slow moving however there was no rushing us which was much appreciated by my mother.
5/5
GoogleGreat service from Tom and the team. Always pleasant and available to help with any queries we had. Cannot fault Morris Dibben. Thanks for making the process as stress free as possible.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
4/5
TrustpilotI had a fantastic experience working…
I had a fantastic experience working with Amelia,Anais ,Liam From the start, they were incredibly helpful, responsive, and professional throughout the entire process. They made everything smooth and easy, and I truly appreciate their honesty and transparency. Thanks to them and other worker that I forgot their name I apologise because you I found a great place that fits all my needs. I highly recommend morris Dibben to anyone looking for housing they genuinely care and go the extra mile. Abdirizak Mohamed.
4/5
GoogleWere fantastic with getting house sold and re-sold once buyers pulled out. Kept us informed at beginning with what was going on with viewings, offers and feedback. Went a bit quiet once house was sold while we were going through the solicitors process until it became apparent we were about to exchange. Left the chasing/update gathering during to another agent who was in the chain. Also a few questions we asked to pass to the buyers went unasked without followups. However, overall, they were fantastic for getting the house sold and all staff were friendly and professional throughout.
Thanks for the wonderful review and your feedback which I have highlighted to the branch! Best wishes, Lucy, Customer Relations.
5/5
GoogleJack helped us with our purchase and managed to get us the see the house we purchased before it went on market. Was polite and helpful during the process
Thank you for your kind words about Jack! We're so glad he was able to help you with your purchase and go above and beyond to get you into the perfect home. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleVery friendly and reliable service. Thomas went above and beyond with helping me look for properties and listened to my criteria. Communication was very professional and any questions asked were answered quickly.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Morris Dibben's Hampshire office has 131 reviews across two platforms: 89 on Google, 42 on Trustpilot (across the whole business).
Morris Dibben Hampshire is rated 4.2 out of 5 across all 131 reviews, and 4.8 out of 5 on Google from 89 reviews.
Morris Dibben Hampshire, 25 Latimer Walk, Romsey, Hampshire, SO51 8DF.
