Morris Dibben Hampshire reviews

★★★★★ 5/5

Google

Me and my partner recently bought our first home just a week before Christmas. Richard was recommended to us by a family member, his services as our mortgage advisor have been outstanding - he has always responded promptly (an email or phone call away) has guided us in the right direction and helped us overcome the hurdles during the process. Will definately be recommending Richard and contacting him in the future if we decide to move again. Thankyou for all your hard work

Molly · 18 December 2025

★★★★★ 5/5

Google

I phoned this branch today to enquire regarding Shared Ownership at a new development in Romsey. I spoke with Callum who informed me that applications were now closed. He said he would contact relevant branches ,within the company , should any suitable , available Shared Ownership properties come up one of his colleagues should contact me. Later on, the same day, Callum phoned and informed me there would be quite a significant number of Shared Ownership properties available, in one of our locations, of interest. One of his colleagues, hopefully, will contact us when properties become available. Callum was friendly, professional, knowledgeable. Very supportive. Went the extra mile. Explained our situation and our significant health issues ,which he could empathise with, as he had experienced some of what we are going through. Amazing young man. I wish you all the best in your new job.Morris Dibben are losing a real asset

Dawn · 24 October 2025

★★★★★ 5/5

Google

I recently moved into new flat listed by Morris Dibben. Every step of the way they made it so easy and comfortable for me. Eleanor was brilliant from the start! I’d like to say a massive thank you to Eleanor, Rich and Shannon for making this such an easy process and helping me with all the questions I had! I highly recommend Morris Dibben and the team!

Rowan · 2 November 2025

★★★★★ 1/5

Trustpilot

Terrible experience from Josh at the…

Terrible experience from Josh at the Woolston branch. Very keen to be my best friend to get me to book viewings but making an offer was very different. I made an offer and increased twice. I didn't hear from him for a week despite numerous calls and emails. He then called out of the blue to say my offer was accepted. 3 hours later and after I had started setting up my solicitor and mortgage he called back to say it wasn't his fault and he didn't want to start a bidding war but that's exactly what he did. He called the others to tell them they weren't successful but then accepted a higher offer from them. Typical estate agent, plenty of lies but no morals and very immature.

Steve · 11 August 2026

★★★★★ 5/5

Google

We sold our house through Morris Dibben this summer. The whole team (Georgia, Simon, Jack and Callum) were very helpful and very efficiently got the property on the market with providing us with realistic expectations about price and timescales and regular feedback following viewings. They were generally very contactable throughout the entire process and even helped us out after completion when deliveries were wrongly sent to our old address. We would definitely use them again in the future!

Nishantha · 18 December 2025

★★★★★ 5/5

Google

We have just completed on our first property through Morris Dibben and as a FTB, I cannot rate them enough. Jack, Tom & Mike were always on hand to provide us with ongoing updates and to help us with any queries we had during the process. They all made the house buying process seamless and I can tell they really work hard in order to take the stress away from their customers. From start to finish, I really cannot fault their service in any way. I'm sure we will continue to use Morris Dibben in the future and highly recommend the team to anyone. Thank you so much!

Hannah · 28 November 2023

★★★★★ 1/5

Trustpilot

Unreliable sales

I had an agent to value my property to sell and find me an alternative property to purchase. The agent sent me his evaluation and also said he would be in touch to discuss my decision after I study the evaluation. He did not call me for a few weeks and then, I decided to call him. I explained that I had decided to sell and gave him my referred the area and type of property that I wanted to purchase. He said, he would call me back in a few hours as he was driving and not to believe in what people say about the unreliability of the sales agents. Well, I didn’t have to hear it from people as I experienced the unreliability of the agent myself. That was about two months ago. Never heard from him, and my principal would not allow me to call or walk to the office, which was located a few hundred yards from me. My intention was to sell and buy two other properties. Perhaps the company has a good reputation, but sales agents as such would definitely create a shadow on the reliability of the company. I don’t blame the company entirely, but it would certainly lead me to believe that there is a lack of internal quality control and auditing system in place. In these cases, customers don’t lose but the companies’ do.

H.khajaviyahoo.co.uk · 26 April 2025

★★★★★ 5/5

Google

Very pleased with the process thus far, many thanks to Richard for fast and efficient turn around times

R · 18 December 2025

★★★★★ 5/5

Google

Jack was always quick to respond, very helpful and made the process much easier. Highly appreciate his help throughly and highly recommend.

Evie · 2 November 2025

★★★★★ 5/5

Google

Nic and Nathalie were great throughout! As it was my first time moving out on my own ( about bloody time ) it can seem really daunting and stressful, but this wasn’t the case at all. Easy and hassle free my experience with Morris Dibben. Massive shout out to Nic who made the process quick and easy couldn’t recommend them more.

Lewis · 12 April 2024

★★★★★ 5/5

Trustpilot

I had a fantastic experience with…

I had a fantastic experience with Morris Dibben Woolston. Rose made the whole process of renting out my flat smooth and stress-free, she really listens, asks the right questions, and goes above and beyond to help and get the right person into my property. Ian was great too, and together they make an awesome team!

Karen · 2 September 2025

★★★★★ 1/5

Trustpilot

Very unprofessional with communication

Very unprofessional with communication, one staff member Daisy B. was very rude on the phone, didn’t care, was abrupt and dismissive. Throughout the whole process she didn’t even care and I sensed some form of discrimination and unfair process. They can do better but it seems like from other reviews this is an ongoing and well established pattern of behaviour with this particular agency. I would avoid at all cost!

Austine · 13 June 2026

★★★★★ 5/5

Trustpilot

Nick Harris the Branch Manager of the…

Nick Harris the Branch Manager of the Romsey Branch was amazing. As a letting agency ourselves we used his services to let a property in their local area for our corporate client. Nick went out & valued the property the same day & let it within 4 working days. The customer service we have received is outstanding, friendly & very competitive given that we had communication with two other agents in the area that lacked the enthusiasm & professional touch.

Trigghomes · 29 October 2024

★★★★★ 5/5

Google

We would like to thank Mike, Tom and Jack for their professionalism and support through out the purchase of our new home. They provided clear, concise information keeping us appraised of the progress and status at all times. Were always easy to contact and replied to emails and messages very quickly. Extremely happy with the service we have received.

Alex · 27 January 2024

★★★★★ 5/5

Google

We had a viewing at a property over the weekend with Austin from the Romsey branch. That day we viewed 7 different properties with 5 different Estate Agents. Austin was the last Estate Agent that we saw that day. He was by far the most polite Agent we dealt with. He knew all about the property and the area, he’d certainly done his homework. He was able to answer every question that we had, unlike all of the other Agents we had dealt with. We were treated as humans and not numbers. Every other Estate Agent we had dealt with on that day had been rushed and just wanted us in and out of their properties. Austin was very professional. If all Estate Agents took as much pride in their job as he did on Saturday the house viewing process could be so much better and stress free. Thank you Austin, you are an asset to your Company!PositiveProfessionalism

Keith · 25 August 2021

★★★★★ 5/5

Google

I honestly can't recommend Zoe and the team at Morris Dibben highly enough. To say they have gone over and above is an understatement, they genuinely care about their clients and it's so refreshing. When my Mum was unwell they kept in touch with me to ask about her progress and even offered to check in on her to make sure she was ok! And they did all this at a time when they couldn't actively market the property we had engaged them to sell, so they had absolutely no vested interest in helping out and no prospect of an upcoming sale. They're all wonderful, lovely, helpful people with a genuine human touch. Amazing.PositiveResponsiveness, Quality, Professionalism

Bernie · 25 August 2021

★★★★★ 5/5

Google

Morris Dibben Romsey were absolutely fabulous from start to finish in our house sale process. Having used another agent previously (with whom the sale fell through) we decided to go 'multi-agency' and didn't look back. Within a few weeks we had a buyer, and throughout the process we experienced great communication and professionalism from Mike Maher. I would have no hesitation either in recommending this estate agent to others or in using them again in the future. They give the impression that they love what they do - maybe that's why they're so good!

MB1 · 12 April 2024

★★★★★ 5/5

Google

Thank you so much to the whole team at Morris Dibben Romsey, for helping me make such a wanted purchase! The absolute best service, so efficient and professional! With special thanks to Oliver and Callum, and to Richard Clarke who has given so much time and help with my mortgage application! A very friendly and helpful team!!

Julie · 25 August 2023

★★★★★ 5/5

Google

Morris Dibben were brilliant when helping us to purchase our first home. Callum went above and beyond, particularly in the last few weeks when we needed help getting through to the solicitors. Thanks to him, we were able to complete on the target day - thank you Callum & the rest of the Morris Dibben team!

Louise · 25 August 2023

★★★★★ 5/5

Google

Richard Clarke has helped us a lot throughout the house buying process and has been there for us from our first viewing. We have been able to rely on Richard for advice on particular properties we were interested in to help inform our decisions.

Adrian · 18 December 2025

★★★★★ 5/5

Google

Jack in Sales has been wonderful to be in contact with. He has liaised with me in a way that suits me, which I have found most helpful. Would definitely recommend and return to, if needed in the future, thanks Jack!

Reena · 12 April 2024

★★★★★ 5/5

Google

Morris Dibben team has been the best thing that ever happen to me. The made I possible for me to move smoothly even after I requested to move into my new house a week earlier. Nathalie and Gina were amazing. Words cannot describe my gratitude. Thank you so much for everything.

Nelly · 25 August 2023

★★★★★ 5/5

Google

We employed Simon to come and do an evaluation of our property , we found him to be respectful , helpful and extremely knowledgeable in this field ! We very much appreciated his service , would highly recommend him !

Ruth · 18 December 2025

★★★★★ 5/5

Trustpilot

Morris Dibben, Bitterne Office feedback

We put our property up for sale through Morris Dibben in Bitterne and we were impressed from the start with their presentation regarding the sale process and marketing strategy, including advice on pricing. Throughout the sale, feedback was received on interest in the property and viewings were carried out in a professional manner.

George · 4 May 2026