Trusted Agent profile
★★★★★
93 reviews across 3 platforms
2 High Street, Ringwood, Hampshire BH24 1AF
BrightWater's Hampshire office at 2 High Street is rated 4.7 out of 5 across 93 reviews on three platforms, including 88 Google reviews rated 4.8. Checked 9 October 2026.
Every review we hold for the Hampshire office, from every platform, shown as written. First names only.
5/5
GoogleI would wholeheartedly recommend Brightwater having found the team to be highly professional and exceedingly knowledgeable in all aspects of property letting.
Thank you for the 5* review, the team will be delighted to hear of your kind words.
5/5
GoogleAs a landlord, i have found the services offered by Brightwater to be delivered with good old fashioned customer service, care and attention to detail. From our initial contact through to tenant find, vetting and handover, the entire team have been nothing short of exemplary and I can highly recommend Brightwater’s services to any landlord or perspective tenants.
Hi Peter, Thank you for the glowing review :) I will pass your comments to the team who I know will appreciate the feedback. Thank you for the business.
5/5
GoogleA very professional, friendly and personal service from start to finish - we both bought and sold through Brightwater and I would and have highly recommended them to friends
Thank you Laura for the glowing review, we hope you are enjoying making memories in your new home 🏠🤩🐬 …
5/5
GoogleLovely experience, the agent was extremely helpful throughout the process and helped to secure my new place quickly and efficiently! :)
Thank you Elisha for your kind words.
5/5
GoogleIsobelle and Amelia have been very helpful with our move! We are new to all of this and you have been so patient with us.
Hi Emily, Thank you for taking the time to give us a review. I will make sure both Amelia and Isobelle are informed of your kind words.
5/5
GoogleI've rented two properties through Brightwater and couldn't be happier with my experiences. Amelia and Izzy have been so helpful and communicative, always answered emails and phone calls and are generally really nice. Highly recommend using Brightwater.
5/5
GoogleMoved in to rented property using Bright Water at the beginning of the year. They have been amazing and very quick to respond to questions and queries!
Hi Michelle, thank you for taking the time to write this glowing review, the team really appreciate it.
5/5
GoogleAmelia has gone above & beyond her line of duty over the past 6 years we have been tenants. Highly professional at all times & would recommend without a doubt.
Thank you for the kind words, I will let Amelia know of the review.
5/5
GoogleGreat communication and helpful with our process. Very smooth and easy to deal with.
Thanks Liam for the kind words, I will make sure the team are aware.
5/5
GoogleAll the team at Brightwater Properties have been amazing from my first contact with them. They are always polite, friendly and very helpful. Very professional letting service and would highly recommend. Thank you Brightwater! 😀 …
Hi Natalie, Thank you so much for your review, I will gladly pass your comments on to the BrightWater Team
5/5
GoogleSorry, gave 5*'s but no comments! Just to say the service is great. I call, they sort! As a landlord, that is just what I need. Thanks guys! Keep it up (pay me later!)
Paddy, The BrightWater Team really appreciate the 5*'s. Thank you
5/5
GoogleFantastic team of professionals at Brightwater - who put the customer first. Very impressed with the communications, their approach and overall service when letting our home out.
Hi Rachael, Thank you so much for the kind review, the team will be delighted to hear your comments.
5/5
GoogleAmazing service from an incredible team!
Thank you Elsie for the 5*'s
5/5
GoogleStaff are all friendly and helpful!
Thanks Leon for the 5* review, the team will be delighted
5/5
GoogleExcellent customer service 👌 …
Really appreciate the review Jack, thank you
5/5
GoogleGreat service from a really friendly team! Thanks Brightwater!
Thanks for the 5* review, I will pass your comments on to the BrightWater Team ⭐️⭐️⭐️⭐️⭐️🐬 …
5/5
GoogleFirst class service, really helpful and friendly staff. Always answered any queries we had quickly and efficiently!! Would definitely recommend 😊 …
Thank you Donna for the glowing review, I will happily pass your feedback back to the team.
4/5
GoogleAfter a not so good start, Isobelle and Amelia have been brilliant from my first viewing. Thank you so much. You two have been fantastic to deal with.
5/5
GoogleVery nice team working here. Everyone has been very helpful. Best experience I have had with an estate agent so far.
Omar, really appreciate you makeing the effort to write a review. Thank you
5/5
GoogleThank you very much for the quick and hassle free tenancy swap.
Thank you Ryan for your kind review.
5/5
GoogleVery friendly and professional staff members, the best letting agency in Ringwood!
Thank you so much Alessia, the team will be delighted to hear of your kind words.
1/5
YellUnprofessional
Very poor service, constantly reporting repairs to be told “landlord doesn’t do repairs “ including a broken fridge, which another family with identical fridge told the same, worth noting they had a baby (shame on you Brightwater)Then to compel the misery tried to charge us for the repairs they wouldn’t fix via our security deposit.AVOID AT ALL COST
5/5
GoogleVery helpful throughout the whole move :) I would definitely use bright water again.
Thank you so much for the positive review, we are glad you had a positive experience.
5/5
GoogleHarry and Jo were both outstanding and very helpful from start to finish.
Thanks Lukas, I will make them aware of your kind review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
BrightWater's Hampshire office has 93 reviews across three platforms: 88 on Google, 1 on Facebook, 4 on Yell. Reviews may appear on more than one platform. Checked 9 October 2026.
BrightWater is rated 4.7 out of 5 across all 93 reviews, and 4.8 out of 5 on Google from 88 reviews, checked 9 October 2026.
BrightWater, 2 High Street, Ringwood, Hampshire BH24 1AF.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
