Trusted Agent profile

BrightWater reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

93 reviews across 3 platforms

2 High Street, Ringwood, Hampshire BH24 1AF

BrightWater's Hampshire office at 2 High Street is rated 4.7 out of 5 across 93 reviews on three platforms, including 88 Google reviews rated 4.8. Checked 9 October 2026.

Google logo

4.8 / 5

88

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Yell logo

2.0 / 5

4

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hampshire office, from every platform, shown as written. First names only.

5/5

Google

We have just had a really positive experience with Brightwater as we bought a house through them. Everyone we dealt with was knowledgeable and professional but Izzy in particular was really helpful. She supported extra viewings for us and …

Kate Β· 14 August 2025

Agent replied Β· 14 April 2026

Hi Kate, that’s such a lovely review and Izzy will be delighted. We hope you enjoy your new home 🏠 🐬 …

5/5

Google

I have very recently rented a property from Brightwater. The process was very smooth and very efficient. The team at Brightwater are very pleasant, friendly and helpful. A rating of 10 is appropriate.

Yakov Β· 23 October 2025

Agent replied Β· 13 November 2025

Thank you so much for the glowing review, the team are delighted with your kind words.

5/5

Google

I can highly recommend Amelia at Brightwater. She is very friendly and efficient and nothing is too much trouble. I have been dealing with her for a long time and am very glad she is my Agent.

Hilary Β· 11 June 2023

Agent replied Β· 11 June 2024

Thank you Hilary, I have informed Amelia and she is delighted with your glowing review.

5/5

Google

Lucy helped us to get into our new home as quickly as possible and was great at communicating with us. Thank you!

Ellie Β· 5 January 2026

Agent replied Β· 26 January 2026

Thank you Ellie for the 5* review, Lucy will be delighted.

5/5

Google

There are not enough stars above to give Brightwater their full recommendation. A very difficult sale and purchase that unfortunately in the end fell through due to a change of circumstances. I cannot thank the Director, Harry, Jo, Amelia, and all the others who work at Brightwater. Your encouragement, support and understanding was amazing, and you did many things above and beyond an estate agents role, to which I shall be forever grateful. Many many thanks to you all, and I wish you all well. Liz Muggleton.

Elizabeth Β· 13 September 2023

Agent replied Β· 9 June 2024

What a fantastic review, I will ensure the team are aware of your kind words.

5/5

Google

BrightWater have been managing my property for over 4 years now. The communication and organisation is terrific and I highly recommend. Darren and his team have been amazing help with everything, making my life easier.

Nick Β· 10 June 2023

Agent replied Β· 10 June 2024

Thanks Nick for the 5* review, the staff and I enjoy working for you.

5/5

Google

I had a great experience moving into my next home with Brightwater. I got help from Isobelle, she was so responsive and helpful which made our moving in process so smooth.

Justina Β· 14 September 2025

Agent replied Β· 14 April 2026

Thank you Justina for the lovely review, I will make sure Isobelle is aware of your kind words.

5/5

Google

Couldn't be happier with the service. The Brightwater team have provided me with an excellent service on the sale of my property in Ringwood. Following their advice on pricing and the management of my expectations through the sales process resulted in the disposal of my property. Thanks to all the team for their professional approach on the sale of my home.

Jason Β· 26 July 2024

Agent replied Β· 25 August 2024

Thank you Jason for your kind words, I will pass your comments to the BrightWater Team.

5/5

Google

You can really rely on Darren and the team to put your best interests first and do a professional job managing your property. Really appreciate their hard work and would recommend to anyone needing real estate services in ringwood and around.PositiveProfessionalism

Rebecca Β· 11 June 2022

Agent replied Β· 11 June 2024

Thank you Rebecca for the kind review, I will pass your comments onto the team.

5/5

Google

From start to finish our experience with Brightwater has been nothing less than exceptional. All the staff have been efficient, friendly and helpful with any enquiries that we’ve had. They are approachable and easy to get along with. Brightwater is an asset to Ringwood. We are very excited having received the keys to the property this morning. Our new adventure begins here! Thank you all from the Sheehan family x

Martin Β· 12 December 2023

Agent replied Β· 10 June 2024

What a lovely review, thank you so much. From your BrightWater Team

5/5

Google

I would highly recommend Brightwater to anyone looking for a reliable and trustworthy letting agent. Never before have I met anyone with an attention to detail as Amelia. Her knowledge of the industry and her understanding of her clients needs is second to none. She puts the bright 🌞 into Brightwater 🌟🌟🌟🌟🌟

Dorset Β· 3 October 2024

Agent replied Β· 10 December 2024

Thank you for the amazing review, Amelia is deligted with your kind words.

5/5

Google

Brightwater has dealt with the letting and management of my properties for many years. A very professional and efficient team , lettings manager Amelia has always provided an exceptional service and always go above and beyond. Without question I would strongly recommend using them if you are looking for an agent.

Russell Β· 3 October 2024

Agent replied Β· 10 December 2024

Thank you Russell for the glowing review.

5/5

Google

Brightwater have been great for the 2 years I rented the flat via them. I mainly dealt with Claire, she was always prompt and helpful!

Deili Β· 11 June 2023

Agent replied Β· 11 June 2024

Thank you Deili, I will inform Claire of your kind words.

5/5

Google

Brightwater have got to be, the most efficient, professional, and friendly agents, that I have ever had the pleasure of letting from. Nothing is too much trouble. Brightwater made the process of moving in to their property, a calm and smooth experience, from beginning, and continue with their guidance, advice and expert property management, to this present time. I would highly recommend Brightwater and the whole team.

Anita Β· 10 June 2023

Agent replied Β· 9 June 2024

Anita, thank you so much for the lovely review, I will make sure the team are made aware of your kind words.

5/5

Google

Jo, Isobelle and the team did a fantastic job in finding my tenant quickly and efficiently! Thank you so much!

Melissa Β· 17 December 2024

5/5

Google

Darren and the team were extremely helpful and made the whole process so easy. Would definitely recommend them to anyone buying or selling a property!

Lauren Β· 11 June 2022

Agent replied Β· 11 June 2024

Hi Lauren, thank you so much for taking the trouble to give us a review. We really appreciate your kind words and thank you for the business.

5/5

Google

Brightwater Properties definitely deserves ⭐️⭐️⭐️⭐️⭐️, although if I can be honest, 10 ⭐️ are actually more appropriate for them. …

O Β· 7 April 2026

5/5

Google

Amazing service. Really looked after 100 % . Thank you so much Harry

Nicky Β· 12 June 2023

Agent replied Β· 11 June 2024

Nicky, Many thanks for taking the time to give us a 5* review, I will inform Harry of your gratitude.

1/5

Google

Poor communication. Emails felt like replies to buy time instead of actually responding to the messages sent. All we asked for was to view a property and initial email outlined we wanted to view on Saturday. Took 3 days to establish they can’t do Saturday viewings. Really disappointing.

Dale Β· 11 March 2024

Agent replied Β· 9 June 2024

Good Afternon Dale, I am disappointed to hear that you were not satisfied with the service you have received from our office. We do accommodate viewings on a Saturday but unfortunately on the Saturday you requested, we were fully booked. It is my understanding that an alternative date was offered. However, if you would like to discuss this matter further, then please do not hesitate to email me on darren@brightwaterproperties.co.uk

5/5

Google

I can't speak highly enough of the BRIGHT WATER Ringwood team for their friendly and extremely professional approach to business. Nothing is too much trouble and their can do attitude is awe-inspiring. Thank you BRIGHTWATER Ringwood!

Richard Β· 24 September 2024

Agent replied Β· 24 October 2024

Thank you so much Richard for the glowing review.

5/5

Google

Such a pleasure to work with always responds to your requests it makes letting so less stressful Thank you Amelia

Neil Β· 12 June 2022

Agent replied Β· 11 June 2024

Thanks for the review Neil, I will pass your comments to Amelia.

5/5

Google

Really positive experience- very efficient and hard working. Jo & Harry were particularly great!

Jo Β· 12 June 2022

Agent replied Β· 11 June 2024

Hi Jo, Thank you for the kind review. I will pass your comments on to both Jo and Harry.

5/5

Google

Such a good Estate Agent!! They dealt with the process seamlessly from start to finish and the caliber of properties they have are much higher than other agents.

Rob Β· 24 September 2024

Agent replied Β· 24 October 2024

Hi Rob, thanks for the kind words.

5/5

Google

Brightwater have always been on hand with any queried we have, always helpful and friendly. Can’t fault them at all from a tenants perspective. I would highly recommend Brightwater agents to anyone looking for an agent to manage their property or as a tenant looking for a new home.

Charlotte Β· 10 June 2023

Agent replied Β· 9 June 2024

Charlotte, thank you so much for the glowing review :) I will ensure the BrightWater Team are aware of your kind words.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read BrightWater's Google reviews

Questions about BrightWater

How many reviews does BrightWater have?

BrightWater's Hampshire office has 93 reviews across three platforms: 88 on Google, 1 on Facebook, 4 on Yell. Reviews may appear on more than one platform. Checked 9 October 2026.

What is BrightWater's rating?

BrightWater is rated 4.7 out of 5 across all 93 reviews, and 4.8 out of 5 on Google from 88 reviews, checked 9 October 2026.

Where is BrightWater's Hampshire office?

BrightWater, 2 High Street, Ringwood, Hampshire BH24 1AF.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.