Trusted Agent profile · Alton

Bourne Estate Agents reviews in Alton

★★★★★ Excellent

388 reviews across 3 platforms

72a High Street, Alton, GU34 1ET

Part of Bourne Estate, see every office.

Bourne Estate's office in Alton, at 72a High Street, is rated 4.6 out of 5 across 388 reviews on three platforms, including 218 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Bourne Estate won in 2026.

Google logo

4.8 / 5

218

Reviews on Google

This office

Facebook logo

4.7 / 5

63

Reviews on Facebook

Business-wide

Trustpilot logo

107

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Bourne Estate, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Alton office, from every platform, shown as written. First names only.

5/5

Facebook

thanks for the work guys. was pleased with my purchase. the guys (especially david) went above and beyond. chasing solicitors is a nightmare but takes alot of the stress out when the agents are helpful enough and can engage for you which these guys did. would use again for sure

Jody · 25 January 2023

4/5

Google

Bourne Estate Agents help us find our home in the UK. They found a quick solution for us, in the city we wanted. They have been great ! Thank you for your lovely card too. Blandine & Nicolas

Blandine · 14 June 2018

Agent replied · 12 June 2024

Thank you for taking the time to review us, we are pleased to have found you somewhere when returning from overseas. If you need us in the future, you know where we are.

1/5

Trustpilot

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MRKENNETHADAMS · 1 March 2025

5/5

Google

Very helpful and professional. Totally recommended

Lynn · 15 November 2023

Agent replied · 12 June 2024

Thank you for your review, it is appreciated. Regards Andrew and the team at Bourne.

5/5

Facebook

Bourne have been looking after my property for a number of years with care and professionalism. Over this time, my property manager Karen Reynolds has done an excellent job. Her wide knowledge of industry service providers has proven invaluable on several occasions and her consistently conscientious help and advice are very much appreciated.

Mayla · 26 July 2022

5/5

Google

Gemma knew exactly what we wanted. We bought the 1st house she showed us. The whole team were very professional, honest and helpful. They were there for us all the way through the process. Many thanks!

Nancie · 14 June 2018

Agent replied · 12 June 2024

In my many years of working in the industry, one of the biggest criticisms of the industry is not listening and honesty, I am so proud of the team we have established here to overcome the industry norms. Thank you for your custom.

5/5

Facebook

It was my pleasure to deal with Roanna at the Alton Estates branch of Bourne’s. She was the consummate professional from start to finish, from the initial sales pitch to the latter complex stages to get the transaction over the line. I cannot recommend her highly enough.

Nick · 8 February 2023

5/5

Google

I recently went through Bourne Estate Agents to move house and was very impressed with the efficiency and friendliness of the staff. They made the whole process as easy as possible. Would definitely recommend.

Georgia · 14 June 2019

Agent replied · 12 June 2024

Thank you for your kind words and we are pleased to hear you're happy to recommend our services. Regards the team at Bourne Alton.

5/5

Google

What a lovely team, so helpful throughout the whole process couldn’t of asked for more absolutely brilliant. Was glad to have gone through Bourne in getting my first flat :)

Laura · 13 June 2020

Agent replied · 12 June 2024

Thank you Laura for the review, glad the process was brilliant for you! All the best in your new home.

5/5

Google

Easy to deal with. Great communication and very professional.

Chris · 13 June 2023

Agent replied · 12 June 2024

Thank you Chris, really appreciate the review. Regards Andrew and the team at Bourne.

4/5

Google

Matt always deals with any issues with our rental property in an efficient manner. He is always responsive and polite, and prompt, which I hope also means our tenant is happy too.

Anne · 14 June 2018

Agent replied · 12 June 2024

Thank you for your review and pleasing to hear your property has been looked after well by Matt in property management. I'm certain your tenant will be feeling the same way.

5/5

Google

Fantastic service from Roanna during the viewing and letting of a property. It has been a pleasure to rent through Bourne Estate Agents so far and would thourougly recommend them!

Luke · 14 June 2019

Agent replied · 12 June 2024

Thank you for your review, we are pleased you have found the experience of renting through Bourne, a pleasurable one. All the best in your new home!

5/5

Google

Excellent from first viewing to exchange. Gemma held things together despite some very frustrating problems at the bottom of the chain. Friendly service with efficient communication. Well done Bournes.

Christine · 14 June 2019

Agent replied · 12 June 2024

Thank you Christine, Gemma is a real asset to the company and when a sale is hitting issues, Gemma will have the answers and solutions. Good luck with your move and what a super property you have purchased, regards the team at Bourne.

5/5

Google

We really liked working with Gemma Miller. She was very helpful in helping us see what we could change in a house. We would certainlu recommend them

Robert · 14 June 2019

Agent replied · 12 June 2024

Thank you for your kind words, we are glad you were pleased with the service provided by Gemma, she is a real asset to the company.

5/5

Facebook

Amazing, amazing, AMAZING!!! I can not recommend Bourne enough. They impressed me from the first initial valuation phone call and have been so friendly and an absolute pleasure to deal with throughout. I really cannot fault them! Special mentions to Rob, Adrian and Emily who really put their heart into getting our house sold and we cannot thank you enough! �

Anna · 1 December 2017

5/5

Facebook

Being an office manager for a subcontractor company for Aimee at Bourne estate agents, dealing with Aimee she is a very professional, friendly and a pleasure to work along side. Thankyou Aimee and Bourne for continued work and support for our company. 🙂 Grace Hunter Illuminate Services LTD

Grace · 21 October 2021

5/5

Trustpilot

Helpful and friendly

Kept us up to date and very helpful in our situation to have lettings and sales under one roof.

BlueStu · 27 April 2024

5/5

Google

All aspects of the sale were dealt with in a professional and efficient manner, definite focus on getting the sale across the line.

Richard · 14 June 2019

Agent replied · 12 June 2024

Thank you for taking the time to review our service, we wish your Mum all the best in her new home.

5/5

Google

Great experience, always a pleasure to speak to Matt, Jayne and Roanna. Always very professional and kind. Great customer service. Thank you!

Declan · 14 June 2019

Agent replied · 12 June 2024

Thank you for taking the time to review Bourne Estate Agents, it is always pleasing to hear we are maintaining our high levels of service. Good luck in your new home!

5/5

Google

Very helpful, very professional and overall a good service. I was very happy with the inventory clerk they hired and the overall service was friendly and lovely in every way. I feel I can contact them whenever and very easily and all our issues have been sorted very promptly. Would use again and would recommend.

Christian · 14 June 2018

5/5

Google

Gemma and Roanna are a credit to bourne estate agents very helpful, friendly and definitely not pushy Would 100% recommend

Brian · 13 February 2024

5/5

Google

Excellent estate agents , they made the whole process of renting a new home as easy as possible.

Mark · 13 February 2024

5/5

Google

Excellent customer service from start to finish, very professional and helpful staff. I would not hesitate to recommend them.

Viv · 14 June 2019

Agent replied · 12 June 2024

Thank you for your kind words, we are glad your experience with Bourne has been professional and helpful. All the best with your new home, regards the team at Bourne in Alton.

5/5

Google

Fast and professional. Great servicePositiveProfessionalism

Marius · 16 June 2022

Agent replied · 15 June 2024

Thank you, five stars is truly appreciated. Thanks for your custom. Regards Andrew and the team at Bourne.

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Questions about Bourne Estate Agents

Has Bourne Estate won any awards?

Yes. In The Trusted Agent 2026 awards: Bourne Estate, Alton won Trusted Agent; Bourne Estate, Farnham won Gold; Bourne Estate, Woking won Trusted Agent; Bourne Estate, Guildford won Trusted Agent.

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