5/5
Very satisfied by the service - Chantelle was very helpful.
Trusted Agent profile · Hammersmith and Fulham
★★★★★
208 reviews across 2 platforms
190 Fulham Palace Road, London, W6 9PA, Hammersmith and Fulham, W6 9PA
Winkworth Fulham & Barons Court's office in Hammersmith and Fulham, at 190 Fulham Palace Road, is rated 4.0 out of 5 across 208 reviews on two platforms, including 41 Google reviews rated 4.9.
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
5/5
Very satisfied by the service - Chantelle was very helpful.
5/5
Wonderful experience and lovely…
Wonderful experience and lovely support, really appreciate Ian's input and initial guidance.
Hi Lisa, Thank you for leaving this great review. We're really glad you had a positive, professional experience with Ian. We hope the rest of your journey with Plumlife goes just as well. Please let us know if you have any further questions! Thank you, Plumlife.
5/5
Sale Of a shared ownership
Great chat about selling my shared ownership home. The guy on the call was helpful, polite and knowledgeable.
Hello, thank you so much for taking the time to leave this review. We're really glad to hear you had a positive chat and we'll pass this comment onto the manager of the team. If you do decide to sell your shared ownership property, we hope to be able to help you through the process. Have a great day!
5/5
Helpful and approachable
Helpful and approachable, friendly staff. Quick to respond to any queries.
Thank you so much for taking the time to leave this great review, we really appreciate it. We hope your journey with Plumlife continues to be a positive one.
5/5
The sales team at Winkworth did a great job with selling my flat. Throughout the process they were efficient and very proactive in making sure my flat sold for a the right price and that the whole sales process went as smoothly as possible. Sophie in particular was a pleasure to work with. Thanks very much.
5/5
Fantastic service with company so…
Fantastic service with company so looking forward moving soon recommend this company , fran clayton
Thank you Mr Sheerin for taking the time out of your day to leave this wonderful feedback. We're glad you had a good experience with Fran, we'll pass that onto the team!
4/5
Quickly helped solve things around the…
Quickly helped solve things around the area I live in, thanks for listening
We're so glad we could solve your issues for you and the space you live in. Thanks for taking the time out to leave this review, we appreciate it. Have a great day!
5/5
Thank you Chantelle for all your help!
5/5
Five star service from Winkworths letting department, in particular to Janie Lapwood for her efficient and professional management of my property
5/5
Great response and clear answers to the…
Great response and clear answers to the queries asked.
Hi Ratish, thank you for taking the time to leave feedback for us. We're glad we could resolve all of your queries. If there's anything else you ever need, you know where we are! Have a great day.
5/5
Best estate agents I've come across! The start of the tenancy was very smooth, from viewing the property to signing all the necessary documents. Any issues that arise with the property are dealt with incredibly quickly by Janie, our property manager, she is absolutely great! Thank you!
1/5
I'll keep it simple
I'll keep it simple: would love to go to another management company!!!!!!!
Hi, thank you for taking the time to leave this feedback, although we are sorry to read that you are unhappy with Plumlife's services.If you could please get in contact with us to tell us more about what has gone wrong, we would appreciate the chance to investigate and resolve any issues. Our contact details are here: https://www.plumlife.co.uk/contact-usThanks so much.
1/5
Still not solved my problem it’s about…
Still not solved my problem it’s about 3 months, they send me email it’s not our responsibility they said.
5/5
Humble and Helpful
Very helpful and clear explanation
Thank you Sophie for taking the time to leave this great review, we'll make sure to pass this onto the team!
5/5
Best estate agents I've come across! The start of the tenancy was very smooth, from viewing the property to signing all the necessary documents. Any issues that arise with the property are dealt with incredibly quickly by Janie, our property manager, she is absolutely great! Thank you!
5/5
Ben Goddard and Chantelle Leydon have been exceptionally helpful in respect of a change of tenancy - with only 2 days between check-out and check-in and in the turbulence of the pandemic - unearthing documents, giving advice, acting quickly when requested and just 'being available'.
1/5
1 star is too much
1 star is too much. Plumlife are so bad, no communication,can't speak to anyone , don't get back to you. If you raise a complaint they don't respond.Staircasing shared ownership - don't be fooled by this.Truly the worst company to deal with.
1/5
Zero stars.
Zero stars.Plumlife are not interested in customer service. Half an hour to get a call taken. No response on callback in 3 hours. Called to follow up and put through to an answer machine. Needless to say no response to the message left.Dreadful, lazy, uninterested staff.
5/5
Super efficient and friendly service from Chantelle Leydon who is the Area Sales & Lettings Support Consultant for Winkworth Fulham & Parsons Green around the tenancy renewal on our Fulham flat. She is always charming, professional and a great ambassador for the Winkworth business
5/5
I really enjoyed selling my house through Sophie at Winkworth. She made it feel completely effortless and smooth sailing and she was brilliant at keeping me up to date and informed throughout. Would highly recommend buying or selling through this team.
5/5
I have dealt with staff at many lettings agencies over the years & Janie Lapwood stands out as one of the most efficient in managing the house & ensuring everything runs smoothly .PositiveResponsiveness, Professionalism
5/5
Winkworth have rented out and managed our property for a few years now - the full service has been great, very responsive and any issues have been dealt with very quickly. Would fully recommend.
5/5
Winkworth were excellent. They achieved an excellent price and speedy sale. When issues arose they were able to quickly communicate between all the parties and their solicitors to resolve them. We were left feeling in control.
5/5
We have bought, sold and rented multiple properties from the Fulham Winkworth team over the last 18 years, always professional, responsive and thoughtful, never felt the need to look anywhere else.....highly recommend,
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