Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy husband and I were looking to purchase a house in the Acton / Ealing area and were shown a house by Marsh and Parsons. We had our first showing of the house with Marissa Tavernier. It was an absolute pleasure dealing with Marissa - she was incredibly knowledgeable, very responsive and understanding. If you are looking to buy or sell in the Askew Road area, I highly recommend getting in touch with Marissa - she will make the process flow very smoothly!
A · 5 August 2018
Agent replied
Hi Danielle. Thank you for your lovely review of Marissa - we have passed this on to her! All the best, M&P
★★★★★ 5/5
GoogleHad the best experience renting at Marsh & Parsons, especially with Ayah's help who was very committed in helping us find the perfect home for me and my family.
Youcef · 2 November 2024
Agent replied · 9 November 2024
Dear Youcef, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
★★★★★ 5/5
GoogleThe Askew Road team are incredible and always so friendly. Owen and Tony on the sales team are fantastic - extremely efficient and reliable. Irene has also been amazing at keeping communication with us throughout our journey with M&P. Highly recommend this branch with a wonderful team who you can trust.
Bee · 20 August 2023
Agent replied · 30 September 2023
Dear Bee, Thank you for your kind comments regarding the Askew Road team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
GoogleI’ve recently just moved to the area and have been staying in air bnb. Klaudia helped me secure a place in a matter of couple of days after weeks of struggling with other agents. I would definitely recommend M&P to anyone who’s looking for a professional service
Julia · 30 September 2023
Agent replied · 25 November 2023
Dear Julia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleWe had a genuinely great experience with Marsh & Parsons. My partner and I were first time buyers and Callum Comery was really helpful, transparent and informative throughout the process. I'd definitely recommend them if you're looking as a buyer / seller. Thank you!
Alice · 30 July 2022
★★★★★ 5/5
GoogleClaudia provided exceptional customer service, She is very knowledgable and happy to answer any of your questions. I couldn't recommend more, thank you!
Lucy · 2 November 2024
Agent replied · 9 November 2024
Dear Lucy, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Lesley
★★★★★ 5/5
GoogleWERONIKA has been amazing with the purchase of our new home. Thank you so much for your patience and professionalism throughout the process!
Darren · 2 November 2024
Agent replied · 9 November 2024
Dear Darren, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley
★★★★★ 5/5
GoogleMy estate agent was Chris Weber, and he really went above and beyond for us, especially in the leadup to exchange. He managed the negotiations that were holding up the sale, and was great at chasing up both solicitors where necessary :D
Sarah · 4 November 2023
Agent replied · 25 November 2023
Dear Sarah, Thank you for taking the time to leave a wonderful 5 star Google review. Chris will be thrilled to read your kind comments. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleVery impressed with the lettings manager Paul Hayes, who was extremely helpful and approachable, he was super attentive to our requirements and did his best to help, also being very responsive whenever we needed to reach. Excellent customer service. Thank you!
Alica · 29 September 2023
Agent replied · 25 November 2023
Dear Alica, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleThe team on Askew Road are lovely and so supportive. I now have my house listed with them. Irene in particular has kept me updated every step of the way. Thank you for making this process as smooth as possible!
K · 20 August 2023
Agent replied · 30 September 2023
Dear K, Thank you for leaving a Google review for our Askew Road office. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleGreat renting experience with Irene. I felt at ease during a stressful time. I will definitely recommend!
Amelia · 2 November 2024
Agent replied · 9 November 2024
Dear Amelia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley
★★★★★ 1/5
GoogleI am posting this as a warning to potential tenants/landlords. I used to be a tenant of Marsh & Parsons (not of this branch, which makes the below even stranger) and can’t say I experienced any issues. However, I now keep receiving emails about a rented property I don’t live in, and have never lived in. Recently I was asked to confirm if I was available for a gas safety appointment. Now I am being asked to pay rent. In the process Marsh & Parsons have provided me with the personal details of the person who actually lives there! It is not beyond the realm of possibility that I could have used this information to gain access to the property, especially considering that the tenancy manager told me they had me down as a tenant at the property!!! It is an unbelievable data privacy violation - if I were the tenant I’d be furious. This company obviously cannot be trusted with personal data.
Tabitha · 2 November 2022
★★★★★ 5/5
GoogleCallum and Salim were very helpful and responsive during the whole process of buying or first home.
Their support helped take some of the stress out of the process, making the process quite smooth!
Nathaly · 30 July 2022
★★★★★ 5/5
GoogleKlaudia Łukomski is a great employee. She performer her work very professionally. I recommend this emplyee.
Maja · 2 November 2024
Agent replied · 9 November 2024
Dear Maja, Thank you for taking the time to leave a wonderful 5 star Google review. Klaudia will be thrilled to read your kind comments. Kind regards, Lesley
★★★★★ 5/5
GoogleI was impressed with the range of quality properties that Marsh & Parsons were able to show me. I also found the firm professional and easy to deal with, in particular Alex Dineen who guided me through the process. The firm was also able to provide sensible advice on the pricing.
A · 6 August 2015
★★★★★ 5/5
GoogleI was impressed with the range of quality properties that Marsh & Parsons were able to show me. I also found the firm professional and easy to deal with, in particular Alex Dineen who guided me through the process. The firm was also able to provide sensible advice on the pricing.
Elaine · 1 August 2015
★★★★★ 1/5
GoogleIncompetent. This agent has cost me a lot of money didn’t advise me that my purchaser was unable to proceed due to their financial circumstances and led me to believe that we were on course to exchge that week & complete just over a week later. This was agreed with the purchasers, Sal the manager & myself in my house! I therefore rented a lock-up garage left a property empty to move into myself and it was only when I questioned whether everything was going ahead and there were no hold-ups from the other side that Marsh And Parsons came clean and advised that my purchasers were not in a financial situation to proceed - four working days notice.
They kept this fact hidden from myself and my solicitor.
Upon instructing a new agent, I found out that my purchasers have put in an offer for a house, a week ago with my new agent.
Marsh & Parsons did not keep tabs on how my sale was proceeding as well as many other issues that I had along the way - such as not properly advertising, losing keys (& finding them again mind), leaving keys in doors, leaving windows open.....
Incompetent.
Laura · 30 July 2022
★★★★★ 5/5
GoogleAlastair was fantastic throughout the whole process. We went to Marsh & Parsons after being let down and left in the lurch with another agent, and Alastair managed to sort us out within 1 week! We found a perfect flat and moved in 1 week later. Really impressed.--Thank You
A · 5 August 2016
★★★★★ 5/5
GoogleI dealt with Mark Huswitt at M&P and have to say how impressed I was with his service and attention to detail. Unlike some of the other Estate Agents I deal with Mark was professional and new exactly what he was talking about. Thanks for all your hard work
Thomas · 31 July 2016
★★★★★ 5/5
GoogleAlastair was fantastic throughout the whole process. We went to Marsh & Parsons after being let down and left in the lurch with another agent, and Alastair managed to sort us out within 1 week! We found a perfect flat and moved in 1 week later. Really impressed.--Thank You
Shireen · 4 December 2015
★★★★★ 5/5
GoogleAmazing experience with Irene. Very attentive and personable - a pleasure.
TajDedier · 2 November 2024
Agent replied · 9 November 2024
Thank you for taking the time to leave a lovely review regarding Irene. Kind regards, Lesley
★★★★★ 5/5
GoogleReceived great service from Shazia. Very informative, professional and friendly!
Afifa · 2 November 2024
Agent replied · 9 November 2024
Dear Afifa, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley
★★★★★ 5/5
GoogleShazia amazing, very professional and supportive in archiving personal choice
Joe · 24 October 2024
Agent replied · 9 November 2024
Dear Joe, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley
★★★★★ 5/5
GoogleKlaudia has always been super friendly and very efficient!
Vanessa · 2 November 2024
Agent replied · 9 November 2024
Dear Vanessa, Thank you for leaving a 5 star Google review. Kind regards, Lesley
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.