Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTerrific twice over - as letting and management agents and then, when we came to sell the flat, as estate agents. This was a small property which will have earned them little - and the sale was complex - yet their attention to detail, energy and courtesy was as if we were selling a multi-million pound home. Absolutely grateful.
F · 3 December 2017
Agent replied
Hi, thank you for such great feedback, we're so pleased you had such a positive experience with us from start to finish. Wishing you all the best for the future, M&P.
★★★★★ 5/5
GoogleTerrific twice over - as letting and management agents and then, when we came to sell the flat, as estate agents. This was a small property which will have earned them little - and the sale was complex - yet their attention to detail, energy and courtesy was as if we were selling a multi-million pound home. Absolutely grateful.
A · 5 August 2017
Agent replied
Hi, thank you for such great feedback, we're so pleased you had such a positive experience with us from start to finish. Wishing you all the best for the future, M&P.
★★★★★ 5/5
GoogleWe're absolutely delighted with the service provided by Callum and Salim throughout the process of us purchasing our home. They went miles above and beyond their duty showing a really proactive 'can do' attitude to overcome the many challenging aspects of our 'Mission Impossible' request to purchase our property within a very tight 5 week time frame! They have provided regular clear and honest communications throughout the process, liaising on our behalf in a timely manor with all stakeholders involved in the sale and truly excelled in the service offered. They have showed much empathy and understanding of our perspective, helping to remove the stress from the home purchase. I can't rate them highly enough!PositiveResponsiveness, Quality, Professionalism, Value
John · 27 August 2021
★★★★★ 5/5
GoogleThis is a new agent in Acton. I was pleased to meet Salim, Seren and Callum. They have all been extremely professional, customer focused, friendly, and communicate effectively as a brilliant team. They introduced me to an ideal cash buyer and were able to negotiate a mutually good sale price with the purchaser. The sale transaction , benefiting from the STAMP duty exemption, went through smoothly and seamlessly with my tenants remaining in the property without having to move out. Many thanks. Ken
Kheok · 30 July 2021
★★★★★ 5/5
GoogleWhat an absolute pleasure it's been to sell my beloved 2bed garden flat with Marsh and Parsons. For being newbies to the Acton area I was impressed with their knowledge on the local properties and the area.
Absolutely could not fault the sale itself, Callum in particular was diligent, patient and meticulous in getting the sale across the line. Went above and beyond in so many aspects.
Really impressed and mega thankful for their stellar service!PositiveResponsiveness, Quality, Professionalism, Value
Layla · 27 August 2021
★★★★★ 5/5
GoogleCharlie & Owen valued my property, very knowledgable on the current market and was able to answer all my questions. I know I made the right decision with them
Jasmine · 20 August 2023
Agent replied · 30 September 2023
Dear Jasmine, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleFantastic team! Pleasure working with them
Anthony · 2 November 2024
Agent replied · 9 November 2024
Dear Anthony, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley
★★★★★ 5/5
GooglePaul and the entire team were great. Talked me off a ledge countless times and guided through me the selling process.
They took something very stressful and made it that little bit more tolerable, and i'm hugely grateful.
Andrew · 30 July 2022
Agent replied · 30 July 2023
Hi Andrew, thank you so much for taking the time to leave us such a kind review! We're delighted that you are happy with your experience and will be sure to pass your feedback onto Paul and the rest of our team in Askew Road. All the best, M&P
★★★★★ 5/5
GoogleThe Askew Road team are one of the best estate agents I’ve dealt with. Great communication from start to finish, Irene in particular was super helpful.
Kieron · 20 August 2023
Agent replied · 30 September 2023
Dear Kieron, Thank you for leaving a Google review for our Askew Road office. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 1/5
GoogleLiving downstairs to a property they rent. Complained about the noise.They are extremely rude and arrogant and do not care one bit for anyone. All they care about is renting out the properties to anyone willing to pay and no way shape or …
Lamis · 11 January 2021
Agent replied
Hi there, we can confirm that the landlord of the property in question is aware of your complaints. We were quick to inform them of this and would like to refute your claims that we do not take care over the tenants we find for each property, as every tenant is cleared by a multi-step selection process and agreed to by the landlord. Kind regards, Marsh & Parsons
★★★★★ 5/5
GoogleVery grateful to the Marsh& parsons team, in particular, Klaudia. she was incredibly helpful in solving problems thank you
Hamid · 24 November 2023
Agent replied · 20 June 2024
Dear Hamid, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GooglePaul helped us find the perfect home! We are really happy for having found them, really good professionals.
Anne · 24 November 2023
Agent replied · 20 June 2024
Dear Anne, Thank you for leaving a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleJustyna Ostrowska at the Marsh Parsons Acton office is a total pro! She found a fantastic flat for me and followed up on every inquiry & request I made. She's awesome! Chuck Cramer
Chuck · 30 July 2022
Agent replied · 30 July 2023
Hi Chuck, thank you so much for taking the time to leave us your kind review! We're delighted that you are happy with your experience and will be sure to pass your feedback onto Justyna and the rest of our team in Askew Road. All the best, M&P
★★★★★ 5/5
GoogleCharlie, Paul and Ella on rentals were really engaged and helpful. Would definitely recommend them.
Mark · 23 December 2023
Agent replied · 20 June 2024
Dear Mark, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleThe best agent around the neighbourhood. Paul and Ayah at letting go the extra mile for sure..highly recommended
Akshara · 9 March 2025
★★★★★ 5/5
GoogleAsk for Alasdair. Honest, transparent, responsive and helpful. The opposite of everything you expect in a estate agent. Alasdair was a pleasure to deal with.
Mitch · 4 December 2015
★★★★★ 5/5
GoogleGreat experience with Salim and Callum at the Acton office - professional and helpful throughout the sales process. They brought the right people to view the house and it sold very quickly. They helped also with advice on solicitors etc.
We are very happy and can't recommend them and the team highly enoughPositiveResponsiveness, Quality, Professionalism, Value
Sarah · 21 June 2022
★★★★★ 5/5
GoogleWe were thrilled we managed to let through Marsh & Parsons and would highly recommend using them. Josh was great and always so positive.
Sophie · 31 July 2016
★★★★★ 5/5
GoogleI would highly recommend this company. 10/10 service!
L · 6 August 2023
Agent replied · 27 August 2023
Dear L Zanti, Thank you for leaving a lovely 5 star Google review. Kind regards, Marilyn Plews, Customer Relations Team
★★★★★ 5/5
Googlevery professional and quick
Samuel · 20 April 2025
★★★★★ 5/5
GoogleCallum from the Acton office provided a fantastic service. He listened to our requirements and introduced a property in a different area which we initially wasn’t considering. We are now moved in and love the flat and the area. Top class service and a top bloke!
Harry · 30 July 2022
★★★★★ 5/5
GoogleProbably the most efficient estate agents I have ever used! Extremely helpful and sold my property almost immediately. The entire process was simple and they dealt with all the issues fast. Would highly recommend them if you are buying or selling in Acton.PositiveResponsiveness, Quality, Professionalism, Value
Sara · 21 June 2022
★★★★★ 5/5
GoogleThe customer service provided by Chanel for my property purchase was excellent. I found it easy to get in touch via email or phone when needed and I was able to arrange multiple viewings of the property with no hassle. Highly recommended!PositiveResponsiveness, Quality, Professionalism
Sachin · 21 June 2022
★★★★★ 5/5
GoogleAgent Barnaby is the most friendly and helpful I could wish for.
Janet · 3 December 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.