5/5
As first-time buyers, new to the process, we have had a fantastic experience with Catherine at Acton Marsh and Parsons. She is really patient and approachable, making our experience so far super comfortable and efficient!

Trusted Agent profile · Hammersmith and Fulham · Greater London
Verified
★★★★★
245 reviews across 2 platforms
120 Askew Road, Hammersmith and Fulham, Greater London, W12 9BL
Part of Marsh, see every office.
Marsh's office in Hammersmith and Fulham, Greater London, at 120 Askew Road, is rated 4.8 out of 5 across 245 reviews on two platforms, including 244 Google reviews rated 4.8.
Our Askew Road office, which opened in March 2014, is located in the heart of Askew Village, with Shepherds Bush to the east, Wendell Park to the west and Ravenscourt Park to the south. Working closely with our neighbouring Brook Green office, the team offers residential sales and lettings services in the Askew Road and surrounding area, including Acton, Shepherds Bush, Bedford Park, Chiswick, Ravenscourt Park, Wendell Park and Brackenbury Village. This booming area of West London offers a diverse range of property; from stunning family houses overlooking Wendell Park with their large gardens to architecturally designed maisonettes just a stone's throw from the vibrant Shepherds Bush market. The boutique-style shops and culinary delights appeal to all and the largest shopping centre in London is on the doorstep. With some of the best in London, families are also attracted by the stunning open spaces of Ravenscourt Park, which makes W12 and the surrounding areas one of West London's hot spots.
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
5/5
As first-time buyers, new to the process, we have had a fantastic experience with Catherine at Acton Marsh and Parsons. She is really patient and approachable, making our experience so far super comfortable and efficient!
5/5
I rented my first property with Ayah, and we had a great experience from start to finish she was very patient and knowledgeable, i couldn’t recommend her service more!
Dear Israamb, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Hayley
5/5
I am very happy with my experience with Marsh and Parsons especially Tony who worked very hard to sell my apartment. Thank you Tony so much
Dear Regina, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley
5/5
Klaudia has been exceptional, going above and beyond throughout the process and doing everything to help get the sale over the line on a tight timeline
Dear Lia, Thank you for taking the time to leave a wonderful 5 star Google review. Klaudia will be thrilled to read your kind comments. Kind regards, Lesley
5/5
Tony has been very helpful throughtout the process of selling our house. Always friendly and handled any challenges and setbacks with the sale calmly and professionally.
Dear Rob, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
5/5
I only have good things to say. The whole staff at M and P was extremely professional and friendly. Marissa's first contact was great as she listened to my requirements and made me feel like she cared. Having spoken to a few agents, Marissa was the only one to do this. Then most importantly, she showed me some great places that filled my requirements bang on. So a great experience all round. Thanks again
Dear Tom. Thank you for your lovely review of Marissa. We have passed this onto her. All the best, M&P
5/5
I only have good things to say. The whole staff at M and P was extremely professional and friendly. Marissa's first contact was great as she listened to my requirements and made me feel like she cared. Having spoken to a few agents, Marissa was the only one to do this. Then most importantly, she showed me some great places that filled my requirements bang on. So a great experience all round. Thanks again
Dear Tom. Thank you for your lovely review of Marissa. We have passed this onto her. All the best, M&P
5/5
Very professional and efficient service. They found a tenant exactly matching my requirements, and the whole process was quick and smooth. Always responsive and attentive. Highly recommended.
Dear Diane, Thank you for your kind comments regarding the Askew Road & Acton team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
5/5
M&P were great in helping me rent out a property. When renting out a property in Hammersmith, Ayah is the person to go to!
Dear sara, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley
5/5
Irene went above and beyond to insure optimum customer service. Really felt listened to and made my experience amazing! Thank you so much :)
Dear Chloe, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Lesley
5/5
When we started to search for a new house, we realised the service real estate agencies provide are so different. Both Marissa & Josh went above and beyond their duties, always ready to show us other/better properties, spent time with us while we debated through options and constrains. Have nothing else to say than, please keep the quality of your work to such great level and ensure you clone Marissa all over :)
Hi Vero. Thanks for your lovely review of Marissa. We have passed this onto her. All the best, M&P
5/5
When we started to search for a new house, we realised the service real estate agencies provide are so different. Both Marissa & Josh went above and beyond their duties, always ready to show us other/better properties, spent time with us while we debated through options and constrains. Have nothing else to say than, please keep the quality of your work to such great level and ensure you clone Marissa all over :)
Hi Vero. Thanks for your lovely review of Marissa. We have passed this onto her. All the best, M&P
5/5
My partner and I were looking for a house to purchase. Even though we didn't go ahead with it our experience with Marsh and Parson was great thanks to Marissa. She took her time to show us a few properties, she never rushed it, she listened to what our needs were and came up with great suggestions. Thanks Marissa for all your help, we wish all the state agents were like you!
Dear Esther. Thank you for your lovely review of Marissa, we have passed this on to her. All the best, M&P
5/5
Klaudia has been great! She helped us with the purchase of our house and been very communicative along the way. Would 100% recommend!!
Dear Seweryn, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
5/5
My partner and I were looking for a house to purchase. Even though we didn't go ahead with it our experience with Marsh and Parson was great thanks to Marissa. She took her time to show us a few properties, she never rushed it, she listened to what our needs were and came up with great suggestions. Thanks Marissa for all your help, we wish all the state agents were like you!
Dear Esther. Thank you for your lovely review of Marissa, we have passed this on to her. All the best, M&P
5/5
Thank you Shazia for being efficient, super helpful and friendly. I've had a positive experience thanks to your support. Very happy!
Dear Fatmagul, Thank you for taking the time to leave a wonderful 5 star Google review. Shazia will be thrilled to read your kind comments. Kind regards, Lesley
1/5
I would avoid using M&P lettings team in this office if you are able to. Paul was unpleasant and disingenuous in his approach.
Dear Ian, I am sorry to read your 1* review comments. I understand that our Area Director has already been in touch to discuss this further with you. Kind regards, Lesley, Customer Relations Team
5/5
Above and beyond! Felt heard and supported through every step. Weronika is professional and personable, highly recommended!
Dear Magda, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley
5/5
We couldn’t be more pleased with the experience of purchasing our first home, and it’s all thanks to M&P and Klaudia. From start to finish, she was professional, proactive, and always a step ahead, making what could have been a stressful process feel smooth and manageable. We’re incredibly grateful for her dedication and highly recommend her to anyone looking to buy or sell a house.
Dear Beatriz, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
5/5
Thanks for helping me with my search for my flat
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
5/5
Klaudia is a great agent, always happy to help me how and when I needed it.
Dear James, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley
5/5
Got best experience in your branch! Klaudia was very friendly and helpful! Great customer service guys!
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Lesley
5/5
We had a wonderful experience working with Klaudia Marsh Parsons ,the first phone call, she was extremely professional and kind. She listened carefully to all the details of what we were looking for, and truly made us feel heard and supported throughout the entire process. What really impressed us was how she went above and beyond, on the day we met, she surprised us by asking if we had more time because she had found two or three more properties that matched exactly what we were looking for. And she was absolutely right! Each house reflected the details we had shared with her. Unfortunately, our offer on one of the homes wasn’t accepted due to the price, but if it had been up to klaudia, we would already be in our new home. We were ready to buy, and she was ready to make it happen. Thank you, klaudia, for your dedication, attention to detail, and genuine care. You are truly amazing at what you do!
5/5
Great experience! Very helpful finding somewhere to buy! Thank you so much Weronika 😁 …
Dear Weronika, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
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