Marsh & Parsons Brook Green reviews in Hammersmith and Fulham

★★★★★ 5/5

Google

Recently moved to London and came into their Hammersmith office. Hannah and Molly were very proactive, knowledgeable about the area and keen to find the right apartment to suit us. They showed us a few places, got our vibe and were able to place us in a great place before it even came to market. Highly recommend the team!

Matthew · 10 July 2026

★★★★★ 5/5

Google

Shaakeelah is a star. I work at the storage company and she made the process between us and the tenant so much easier. She went above and beyond and made sure the tenant got the right storage, and always kept in contact. If I ever I need an Estate Agent, Shaakeelah will be the first person I come to. You're the BEST

Fuad · 10 June 2026

★★★★★ 5/5

Google

I cannot recommend Weronika Lajborek at Marsh & Parsons highly enough - she has provided the best experience I have ever had with an estate agent. Weronika has been an absolute pleasure to work with and my wider family, who have also been also involved in a property transaction I have worked with her on, have said the same thing. Her communication has been exemplary throughout: always clear, prompt and professional. She has a wonderful ability to explain complex matters in straightforward terms, which has made navigating a complex, stressful (and for me personally new) process feel genuinely manageable. Her expertise and patience have been invaluable and she consistently goes above and beyond. Thank you Weronika! Anyone looking to sell or buy a property in London, W14 should go straight to her!

Tom · 16 January 2026

★★★★★ 5/5

Google

Saskia was great throughout the whole buying process. As a first-time buyer, this was really helpful, explaining things which might have seemed obvious and making sure that the deal was always moving forward. There were also various complications with both the tenancy end date and the solicitors. Saskia acted as a mediator between all parties, speeding up enquiry resolution, and we are very thankful that she helped us get this over the line. Thanks so much!

Harry · 3 October 2026

★★★★★ 5/5

Google

I had the immense luck to been assigned to Ahmed to help with my search of a flat to rent. He was full of enthusiam and really keen to understand what I am looking for in a home. Plus, he knows the area he covers really well! Thank you Ahmed 🙏 …

Celia · 10 August 2026

★★★★★ 5/5

Trustpilot

Kudos to Stefani and her group!

All I know is that a staff - Stefani Sengelieva and the chain of those who attended to me, showed dedication, responsiveness and being prompt to my requests! Definitely she is a product of the management. Her prompt response and care goes a long way to me! Thank you all. All is fixed.

Olumide · 1 August 2026

★★★★★ 5/5

Google

We have been looked after extremely professionally by Amrita Sahota, who has shown energy, resourcefulness and great professionalism throughout the marketing of our property. Amrita and her team did a wonderful job finding a committed purchaser for our flat, and they were always on duty to keep things moving forward. Good marketing and great follow through!

Zahira · 10 July 2026

★★★★★ 5/5

Google

Molly has been so lovely and helpful throughout the whole process of finding our flat. She’s been really friendly, easy to talk to and always happy to help with all of my many questions! She’s made everything feel really easy and straightforward, and has gone out of her way to help us get everything sorted before moving in. We’ve had such a positive experience with her and really appreciate all her help. Thank you Molly!

Cass · 3 October 2026

★★★★★ 5/5

Trustpilot

Marsh &Parsons - highly professional & a friendly team

Marsh &Parsons have been my letting agent for over 4 years . Highly professional , responsive and friendly ! All issues resolved timely with no issues . A big thanks to Debbie Lewis , Owain Wilson and Lucy Meehan and the team for everything!

Consumer · 25 September 2026

★★★★★ 5/5

Google

Saskia was 10/10. I was pleasantly surprised that she found me what I was looking for and am looking for. Smart knowledgable and confident. Answered all my questions. Compared to some of the generic emails I’ve had from agents in the company. She’s persistent and good at her job

Max · 10 August 2026

★★★★★ 5/5

Trustpilot

Excellent Service from Marsh & Parsons

Marsh & Parsons provide excellent service. Debbie Lewis is always quick to respond, communicates clearly, and is very helpful whenever we have an issue. She resolves things promptly and keeps us updated throughout. Really happy with the service and would highly recommend Debbie and Marsh & Parsons.

Tim · 21 August 2026

★★★★★ 5/5

Google

Selling my London flat from overseas was something I expected to be stressful, especially given the current market conditions and the challenges on my side, I was abroad, and the flat wasn’t in the best state due to the tenant’s cleaning issues. But Marsh & Parsons completely changed that experience for me. Among multiple agencies I worked with at the same time, Marsh & Parsons stood out in every aspect. Weronika, Amerita and Harry were the absolute stars of this journey, professional, responsive, strategic, and truly caring. They took the time to understand my situation and went above and beyond to help me find the right buyer. While other agencies brought poor-quality viewings and minimal feedback, Marsh & Parsons consistently delivered high-quality potential buyers, fast communication, and excellent negotiation support. Even after I proactively reduced the price due to market pressure, M&P were the only team who still worked tirelessly to achieve the best outcome rather than taking the easy path. Their buyer selection and advice helped me secure not just a buyer, but the right buyer, reliable, motivated and a great match for the property. The whole process felt supported and efficient, despite me operating from abroad. I am genuinely grateful to Weronika, Amerita and Harry. Their professionalism, dedication and human touch made all the difference. I would wholeheartedly recommend Marsh & Parsons to anyone looking to sell, especially if you’re overseas or need a team you can truly trust.

Cyril · 10 December 2025

★★★★★ 5/5

Google

Working with Sarika has been a great experience. She is friendly, knowledgeable and dedicated to helping us find the right place for us. Finding a new place to live can be very stressful but she has made it a fun experience !

Beth · 10 September 2026

★★★★★ 5/5

Google

I had an outstanding experience with Weronika and the entire team at Marsh and Parsons From the first contact, they displayed a high level of professionalism and dedication. Weronika listened carefully to my needs and preferences, ensuring she understood exactly what I was looking for in my future home. Thanks to their market expertise and proactive approach, they presented well-chosen options that eventually led me to find my ideal property. I truly appreciated their friendly attitude, patience, and efficiency throughout the entire process. I would highly recommend Weronika and the team to anyone seeking personalized service and effective results.

Sergio · 15 November 2025

★★★★★ 5/5

Trustpilot

Michael Stout has been really…

Michael Stout has been really effortless and efficient, he has handled everything I’ve needed so seamlessly, clearly and promptly. Also, his communication is superb! Emails, phone calls and getting information that I request and passing on has been so great. Thank you!

Customer · 21 August 2026

★★★★★ 5/5

Google

Amrita and Harry were brilliant in the sale of my flat. We met with different agents in the area and were given very different ranges of what they thought was a realistic asking price. We decided to go with Amrita and Harry due to their knowledge of the market and the way that they engaged with us. It was a good decision from us - we had a fast start and within a few weeks we had secured an offer. They were very supportive through the rest of the transaction and helped it to get over the line. We are very happy with them and I would suggest them to friends and family.

Liv · 20 October 2025

★★★★★ 5/5

Google

I had a very positive experience with this agency, especially thanks to Sarika who showed us different properties and really tried to find us the perfect flat based on our needs with patience and kindness. Highly recommended !

Matilde · 10 September 2026

★★★★★ 5/5

Trustpilot

Edward has been amazing

Edward has been amazing , professional, easy to talk to and very helpful. When there is an issue he is quick to resolve it to the biggest standard with the highest utmost level of customer service thank you for your help .

M · 12 August 2026

★★★★★ 5/5

Trustpilot

Debbie has been incredibly helpful in…

Debbie has been incredibly helpful in guiding me through the end-of-tenancy process. She provided all the information I requested in a timely manner and consistently delivered excellent customer service. Her kindness and clarity made the entire process much easier, and I would highly recommend her as a point of contact at March & Parsons.

Marianna · 28 April 2026

★★★★★ 5/5

Trustpilot

Tassos Joannou

Tassos has been incredibly helpful throughout our tenancy. He has always been quick to respond, efficient in arranging repair works, and proactive in making sure any concerns we raised were passed on to the right team and dealt with promptly. It’s been very reassuring to have someone so responsive and reliable to deal with.

LK · 21 April 2026

★★★★★ 5/5

Trustpilot

Great Service from Lucy

Lucy has been a dream of a Property Manager to have, any problems we had during our tenancy were dealt with promptly and any questions were answered thoroughly. We feel very lucky that we were assigned Lucy!

Tom · 19 August 2026

★★★★★ 1/5

Trustpilot

I wanted to express my disappointment…

I wanted to express my disappointment with the way access to the property was handled during my tenancy. I made it clear that I was unavailable on the date you requested access, as I had an important hospital appointment that I was unable to reschedule. Despite this, I received numerous emails, pressing me to "make" myself available to accommodate your preferred timeline. Although I had clearly explained my circumstances, I ultimately went to considerable lengths to assist. I arranged for friends to collect the keys from me and stay overnight at my flat so that the technician could be granted access first thing the following morning. What I found particularly frustrating is that there appeared to be no genuine urgency requiring access on that specific date. As I was due to vacate the property shortly thereafter, the work could easily have been scheduled once I had moved out, avoiding significant inconvenience.

Liz · 3 September 2026

★★★★★ 5/5

Trustpilot

Baran Yildirim provided me with expert…

Baran Yildirim provided me with expert advice on the new Renters Rights legislation, furthermore he took it upon himself to update my tenants in writing and include the forms they needed to have/read - they are VERY satisfied with this, as it's quite a complex change. Baran's customer focus is outstanding, I just made an introductory phone call and he took the ball and ran with it; I and my tenants highly recommend his "can do" attitude and seeing the whole process through.

Philip · 30 August 2026

★★★★★ 5/5

Google

I had a wonderful experience with Marsh & Parsons, thanks to Harry and Saskia. They were incredibly professional, approachable, and genuinely supportive. They took the time to understand exactly what I was looking for, offered thoughtful guidance, and kept me fully informed at every stage of the process. Their communication was exceptional - always quick to respond, clear, and proactive, which made what can often be a stressful experience feel smooth and well-organised. They were both warm and personable, highly knowledgeable, and I always felt I was in very capable hands. Although I didn’t end up securing the property as I was unfortunately outbid, the level of service I received never dropped. They remained positive, encouraging, and committed throughout, which really stood out. I wouldn’t hesitate to recommend Marsh & Parsons - particularly Harry and Saskia - to anyone looking for a reliable, attentive, and high-quality estate agency service.

Bethan · 10 May 2026