5/5
GoogleAs tenants, London Estates provides prompt responses to any queries or issues, always treating tenants with respect and fairness. Their professionalism and commitment to ensuring a positive rental experience stand out.
Trusted Agent profile · Hammersmith and Fulham
London Estates Hammersmith and Fulham reviews
★★★★★
167 reviews across 2 platforms
61 Dalling Road, Hammersmith, London, W6 0JD, Hammersmith and Fulham, W6 0JD
London Estates's office in Hammersmith and Fulham, at 61 Dalling Road, is rated 4.9 out of 5 across 167 reviews on two platforms, including 164 Google reviews rated 4.9.
Reviews
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
Google1/5
GoogleThey trawl lettings boards and must get home owner details of the letting property from the land registry and send letters to your private home to try and win your business. It’s next level of annoying direct sales. One letter I might have excused, 3 in the space of a month is relentless and unprofessional.
Agent replied · 25 October 2024
Hi Ben, My apologies if you felt harassed by us sending you letters to try and win your business. I have searched through our database and unfortunately cannot find your name in our system, so I'm not sure why you would have received any letters from us? I would happily chat with you over the phone to apologize in person - and would kindly ask that you share the address so I can remove it from our system and ensure that you are not troubled again. kindest regards John
5/5
GoogleI was a tenant for 18m in a London Estates managed property and they were super helpful and responsive. John and the team were a pleasurable to deal with! I would highly recommend!PositiveResponsiveness, Professionalism
5/5
GoogleWe rented a property through them for 3 years. Excellent service, John was amazing all the way though and even helped us with our next tenancy. They care about you!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleJohn is amazing and well organised. It was a pleasure liaising with him!
5/5
GoogleI've been involved in property in West London for 15 years, and have worked with many of the agents, including most of the "big" ones. I started small with London Estates in 2016, but it didn't take terribly long for them to take over all our business/properties. They are, without doubt, the best agent I've worked with. Head and shoulders above the competition. Rentals, managements, sales, advice, troubleshooting, they've become my go-to agent. Can't thank them enough for the help and hard work they've put in over the last half decade. You're not paying for flashy high street offices, and by keeping their overheads lower, their fees are lower, and they are much more resilient to economic variability. I trust them implicitly - a rare thing for an estate agent, right? Highly recommended.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleMe and My fiancé moved to London in 2016 and we rented a flat with London Estates from May 2019 to March 2021 and we cannot thank them enough! They have always been very responsive, helpful and professional throughout the tenancy. They have helped up and addressed our queries very quickly and efficiently. This was with no doubt the best Estate Agent we have dealt with since we moved to the UK! 100% recommended!!!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI rented through London Estates and the entire process from viewing to collecting my keys was super smooth and a really great experience. Everyone was professional and really friendly. I would definitely recommend London Estates to anyone looking for a trustworthy and helpful estate agent that really has your best interest at heart.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI would like to say that John Rigg and his staff at London Estates have provided me with the best service you could ask for. John has gone above and beyond to provide the best advice and service as possible. I have been kept informed throughout the sale of my property and he has liaised with all parties concerned to enable the sale to proceed as smoothly and as quickly as possible. This has obviously not been easy in light of the COVID-19 outbreak, but John and his staff have succeeded in making this as stress free as possible. Thank you to all, I will always use this Estate Agents in the future as they provide you with a high quality and personal service.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleRented with London Estates in Barons court for ~ 2 years. Very reliable and speedy with any issues with the property. Would recommend!
5/5
GoogleFriendly and professional estate agents. John, Ioana and the team are quick to respond to requests and easy to deal with. Highly recommend them as estate agents. Thank you for everything!
5/5
GoogleHaving privately rented from a number of people, it was such a wonderful experience to deal with London Estates. The team were always keen to be helpful with any issues, very quick in their responses, and looked after us so well at every stage of our renting experience. If we own i would definitely use them as our agent, and if we rent again they will be our first call. I highly recommend.
5/5
GoogleSpeak to John. He's one of the best letting agents I've ever worked with. Very efficient and very effective in finding the best deal for you. I've rented twice with him and really appreciated the honest and direct communication.
5/5
TrustpilotJohn was great and extremely helpful…
John was great and extremely helpful throughout the process of purchasing our house.
5/5
GoogleWe recently ended our tenancy after 2.5yr with London estates. They provided fantastic property support, and excellent communication. A++
Agent replied · 25 October 2024
Thanks Fraser - all the best for the future. If your ever looking back in West London it would be our pleasure to have you back. :)
5/5
GoogleLondon Estates is without doubt the best Estate Agent that I have ever experienced. The service is incredible and very personal. John and Lily always respond promptly and resolve any issues that we may have with the property. It truly is exceptional service and I cannot recommend them more highly. They balance the interests of tenant and landlord fairly and are always very supportive. If you are moving to London, you will find a great home with ease if you choose London Estates!
5/5
GoogleAmazing real state agency. We had a great experience with them! They are very proactive and responsive. Thanks!
5/5
GoogleA professional agency that I would highly recommend. The team are very friendly and welcoming, as tenants they were helpful with any queries we had during the onboarding/offboarding processes. They are very transparent in their costs and fees, all of which are reasonable. The check-in and check-out services were also very straightforward. I would certainly recommend this agency to any landlord.
5/5
GoogleI had different property agents for the last 6 years. John & his team are great. I am so glad to meet and engage London Estates for the last 2 years plus. *Very professional *Honest *excellent customer care and service. *One stop shop. Solve all my problems from finding good tenant, rent collection, paper works, repairs.... Would definitely recommend London Estates to all my friendsPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleJohn, Lily and Ioana are friendly, respond quickly when any issues arise and are very easy to work with. Over the past 6 years they've been nothing but helpful, going to great lengths to make sure we were looked after at all times. Thanks for everything!
5/5
GoogleAmazing experience with London Estates renting in London. We’re really helpful and responsive with any issues I have. Would highly recommend going forward with this agency for house/apartment hunting! Lily specifically has made renting so easy and has never pushed for early payments or additional costs!
5/5
GoogleMy partner and I rented with London Estates during our 2-year time in London. We were coming from New York and had never lived in London before. The entire team was extremely helpful throughout the process and they always responded to any need we had. I highly recommend anyone to rent or buy from them! We miss them already!PositiveResponsiveness, Professionalism
5/5
GoogleBeen with London Estates for just over a year now and by far have been great every step of the way. Any issues we had were always instantly resolved. John and Lilly set the bar high, and I can positively say I don't think many other estate agents could do a better job. It was always impeccable service!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI have worked with London Estates for many years now and would recommended their services to any landlord. I fully respect the work they do and trust them to manage all my properties. They are extremely good at understanding the market and prospective tenants and above anything else I like the fact that its a direct and personal relationship.PositiveProfessionalism
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