Knight Frank Fulham Sales reviews

★★★★★ 5/5

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I have had a fantastic experience with…

I have had a fantastic experience with Knight Frank and Ross Davies has been an absolute pleasure to work with on the property dealing. Ross has helped alot to negotiate and also was calm and patient to deal with all our queries throughout the period of 3 months. Ross has been communicating well between the parties and made sure that the transparency is maintained throughout the deal. Thanks Ross for your fantastic help and I really appreciate your kind help and finally the champagne 🍾 from Knight Frank.

Mr · 19 March 2024

★★★★★ 5/5

Trustpilot

Great and reliable service

Great and reliable service. Due to circumstances I wasn't able to come for a physical viewing of the flat, but Konrad Kruk made sure to send all the necessary information I needed to make a good decision through recordings and pictures. Nicole Fingerhut helped me through the process of signing the contract and quickly provided me with all useful documentation. They were very transparent on where we were in the process and always kept me informed and updated.

Eline · 19 April 2024

★★★★★ 5/5

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Knight Frank Property Manager

Knight Frank Property Manager Lee Murad has managed the block of Covent Garden flats in which I have lived for twenty years. He is easily the most detail orientated, effective, and professional Property Manager we have had in that time, handling large scale invasive projects like window replacements to urgent repairs with intelligence and care. His all-tenants emails are carefully respectful and informative, fire and general safety are clearly very important to him, and it is refreshing to see a property manager think carefully about the Landlord’s interests when arranging remedial works. We have experienced property managers booking unnecessary works through working with contractors they should not, or not being knowledgeable enough to call out contractors who have done work to an unsatisfactory standard.Thank you Lee for your excellence.

Maximilian · 8 March 2024

★★★★★ 5/5

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Working with Summer White

I have worked with Summer White inThe Fulham office of Knight Frank. She has been a pleasure to deal with. She is helpful and professional, and has gone that extra mile in ensuring that any issues (and there were several of them) were sorted out, even though Knight FrankDid not actively manage the property. She has a positive attitude and her enthusiasm is infectious. A real pleasure to work with.

Rolf · 4 September 2024

★★★★★ 5/5

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Peter Pietrzak

Peter Pietrzak is the estate agent that helped me over the last few weeks to move into my new property. From the outset, Peter was incredibly attentive when it came to email correspondence and answering any queries I had on both email and over the phone. Prior to moving in, I requested to view the property again to take an inventory and without hesitation Peter met me there at my convenience. I have to credit the smooth transition into my property to Peter who ensured all my questions were answered. His communication was second to none and I highly recommend Peter to anyone looking to move into a new home. Thanks again.

Elise · 4 March 2024

★★★★★ 5/5

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Letting made simple

Have been letting through KF for a couple of years and the agent, Phillip Dunn, has made things very easy. The flat was let within hours of going live. There were a few teething problems with the place being a new build, and he was largely successful in keeping any stress away from me. Now the flat seems to be working fine with only the usual wear and tear problems and Phillip deals with issues without fuss, keeping me up to date on problems and suggesting fixes which are costed and only require a yes/no answer. Basically, it's letting made simple

Jamcam · 28 February 2024

★★★★★ 5/5

Trustpilot

Best experience with the property management

Knight Frank overall from my experience is a great agency to partner with for your tenancy. I’ve had a great experience with them from start to finish, but throughout the tenancy, the best person has been Shantel Sikanartey. She’s been an excellent property manager. Shantel has been very kind and supportive throughout, and managed to strike a great professional balance in managing the interests of both tenant and landlord.She’s also been swift to respond, and always ensured any queries or concerned I had were addressed promptly and satisfactorily. This contributed the most to a seamless and enjoyable tenancy experience.

Ana · 20 February 2024

★★★★★ 5/5

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I am very impressed with Knight Frank Bath office

I am very impressed with Knight Frank Bath office and especially with Francesca Leighton-Scott who has shown her resolve to navigate through two difficult years due to lawyers losing the deeds, and yet still find a way through it all to come up trumps at the end. I have trusted in Fran for several years and she has successfully sold 4 properties and/or land for me. Fran is proactive, she has designed fair and equitable solutions for both parties and has staying power to see it through to the end. Thank you for all your help and hard work Fran!

SM · 20 February 2024

★★★★★ 5/5

Trustpilot

Best experience - highly Recommended

Amy has been wonderful. She found us a wonderful property in record time and responded to any questions during the process instantly. Once the lease was signed she went over and above what we had expected in helping to coordinate decoration and renovation works. Since we are moving from abroad, she also put us in touch with a the relevant tradespeople and the additional services offered by Knight Frank. Truly the best experience with an agent we have had to date. Would recommend 100%. Thank you.

Gordon · 15 February 2024

★★★★★ 5/5

Trustpilot

Knight Frank delivered an outstanding service

Knight Frank delivered an outstanding buyer experience for us. We fell in love with our house at a time that there were many moving parts both personally and within the economy and KF held our hand through the process brilliantly. The team both front and back office communicated clearly and with total candidness, organising the proceedings in a far superior way to those on our selling side with one of the other well known agents. I could not recommend the partnership from Knight Frank more highly; THANK YOU Charlie Taylor and Giselle Holman and the rest of the team supporting us.

Alex · 14 February 2024

★★★★★ 5/5

Trustpilot

Excellent service

I have been using Knight Frank as my managing agent since April 2023. Their service has been fantastic.I have had multiple issues with my flat/the tenants, but I am pleased to say that Knight Frank have been invaluable as the managing agent. Hamzah Musaddaq has been in charge and very much on the front foot with every conversation/issue with the tenant. His pro-active approach and forward thinking means I literally have nothing to do apart from agree with his points.The service has been exceptional and I would certainly recommend that anyone considering using this service does. It is absolutely worth it and saves you a considerable amount of time, effort and stress.

Mr · 12 February 2024

★★★★★ 2/5

Trustpilot

Slow and unprofessional

Slow and unprofessional. Knight Frank and Vast Group were unable and unwilling to fix a shower door in the bathroom for many months. Both Knight Frank and Vast Group disappear for months at a time and I have to chase both of them and only my chasing would restart the process, but not for long as they would simply forget me and the problem would remain - the shower door would continue to leak and they wouldn't care. The repairs and administration would fall through the cracks and drag on for months. Knight Frank wouldn't agree to replace Vast Group with another contractor, so I'm stuck with a broken shower door flooding the bathroom for months, with nothing I can do about it because the apartment is managed by Knight Frank.

Anton · 12 February 2024

★★★★★ 5/5

Trustpilot

Exceptional service from Jocelyn

I cannot speak highly enough of the assistance I received by the property manager Jocelyn Zhang.After realising I had accidentally sent my credit card to my previous address, I’ve got in touch with the Knight Frank office and she acted swiftly and efficiently to coordinate the safe retrieval of my credit card.What truly sets Jocelyn apart is her communication skills and genuine care for her clients. Her professional, efficiency and above all, her kindness, made all the difference.I wholeheartedly recommend Jocelyn and Knight Frank to anyone seeking exceptional property management services.Thank you, Jocelyn, for your support and going above and beyond to assist me. You’re a true asset to your company and I am grateful for your help.

FABIO · 7 February 2024

★★★★★ 1/5

Trustpilot

Left feeling cheated, beyond frustrated, and patronised.

Awful service. Honestly, it sickens me that we had to pay them money. After informing them that the heating wasn't working November 2022, we went the whole winter without any heating (and we chased a lot - especially when it was sub-zero temperatures in December!). The heating was never fixed, and we moved out in June 2023. There was considerable damp in the property as we were unable to regulate the temperature and lived next to a river, which caused excessive mould, rotting window frames, and pressure cracks in the window glass. Despite informing them of this, when we tried to get our deposit back, we were charged for all this damage and were barely able to get a timely response from Knight Frank. It took over ten weeks to just get the schedule of proposed deductions, despite chasing multiple times, and 5 months to get the deposit back. We had to wait at least 2-3 weeks for every response. In the end, we were so exhausted and fed up with dealing with them, we agreed to pay for half the damage. If you want to pay above-market rate in agency fees, wait for weeks for them to acknowledge your emails, and then receive a response that doesn't actually address your concerns and is horribly patronising, then Knight Frank is the right agent for you!

EVH · 4 February 2024

★★★★★ 5/5

Trustpilot

First viewing = successful tenant

I was looking to let out my apartment in November 23, and with another agent was not having much luck. I enlisted Knight Frank and Jamie Vass became a trusted advisor and found me a tenant in less than a week. I was astounded by his professionalism, guidance and compassion for a new landlord who practically had 0 clue what the whole process looked like. I know also how helpful he was to my tenant who was new to renting as well. He helped build a great working relationship with myself and my tenant which has flourished since everything was completed. I’m not sure how successful this would have all been wi th out him. Thanks Knight Frank for making this process a little easier for a newbie, especially Jamie, this was remarkably easy with you guiding me along the way.

Aegean · 4 February 2024

★★★★★ 5/5

Trustpilot

Fantastic experience overall

Knight Frank has been fantastic in helping me purchase my first property! I have been in the market for a flat since May 2023, looking around Richmond, Twickenham, and Chiswick. Fairly early on, Nicole from Knight Frank Richmond showed me a place that I absolutely loved but I held out from making any decisions. Due to shifts within the Richmond office, my search was taken over by Isobel. The property I had seen earlier was no longer listed by Knight Frank but Isobel contacted the sellers immediately to set up another viewing. Isobel was incredibly helpful throughout the purchasing process, keeping me updated regularly as well as liaising with the solicitors and other external contractors. If I ever had questions or issues, she was always reachable and resolved everything promptly. All in all, I could not recommend Knight Frank highly enough. A massive thanks to Isobel in particular!

Anusha · 1 February 2024

★★★★★ 5/5

Trustpilot

Louna was absolutely superb…

Louna Del Barrio was absolutely superb throughout the entire process of finding and securing a home that met our needs. She was exceptionally efficient, diligent and reactive to all of our requests ensuring the entire transaction was smooth and seamless. When moving into our property Louna and her colleague Walid Javadi were helpful, resourceful and charming resolving every little issue that materialised.

Ian · 9 December 2024

★★★★★ 5/5

Trustpilot

Knight Frank Wapping - Thank you Peter!

We went through Knight Frank Wapping for purposes of finding a flat to rent and cannot praise enough Peter Petrzak’s professionalism and efficiency. He really is a very knowledgeable agent who goes beyond showing you a flat, he has a lot of experience and will provide valuable, down-to-earth advice. We worked with Peter as potential tenants but we would also be confident working with him if we were a landlord, given his experience of the market and great social and professional skills.

Melina · 30 January 2024

★★★★★ 5/5

Trustpilot

Wonderful experience with Walid Javadi

Our experience with Knight Franks was fantastic, thanks to Walid, our primary contact. He was incredibly friendly, helpful, and patient. Walid never pressured us and actively encouraged us to thoroughly inspect the property and ask any questions we had. He even provided valuable advice beyond what we initially asked for. All further interactions with Walid and the agency were highly positive and professional. Walid made our move a smooth process, and we wouldn't hesitate to recommend him.

Hayk · 30 March 2024

★★★★★ 5/5

Trustpilot

"Exceptional Service and Outstanding Commitment - A Five-Star Experience with Jamie Vass at Knight Frank

I recently had the pleasure of working with Jamie Vass from Knight Frank, and I must say the experience was outstanding. From the very beginning, Jamie demonstrated exceptional professionalism and expertise. Our communication was seamless, thanks largely to the WhatsApp group he established, which kept everyone informed and connected throughout the process. Jamie’s dedication and attention to detail made a significant difference. I highly recommend Knight Frank for anyone seeking top-notch real estate services, and a special shoutout to Jamie for going above and beyond. Their service is truly a five-star experience!

Seshani · 26 January 2024

★★★★★ 5/5

Trustpilot

Excellent Tax Services

I have been using Knight Frank's tax service for over 10 years now. I am residing in Hong Kong and had a number of properties in UK which I leased out for rental income. Knight Frank looks after my tax matters very well, and for a reasonable fee. I am particularly impressed by the service provided by one of their tax advisers Edwin. His work has always been meticulously done. His is always proactive and helpful. I wish everyone in UK has the same work attitude.

Simon · 22 January 2024

★★★★★ 5/5

Trustpilot

Property management

Henry Nwokejiobi is my account manager for managing the property that I have for rental. He is very responsive towards my requests to get in touch with the tenant for property maintenance issues. Have no issues with the property so far and so far had my mind at ease with him looking after my account. Please continue to keep up with the good work!

Fenny · 1 November 2024

★★★★★ 5/5

Trustpilot

Just sold …

Recently sold my property in NW6 with the professional help of the team at Knight Frank in Queen’s Park. Sarah was particularly helpful in giving me advice on pricing and Becks in liaising between me and the buyer to get the sale over the line in a timely fashion. Thanks to you all for making this as smooth as a house sale can ever be.

Mel · 16 October 2024

★★★★★ 5/5

Trustpilot

We had been in the market for 5 years…

We had been in the market for 5 years and finally found the right home thanks to Oliver Dawson from Knight Frank Belgravia. He was incredibly kind, informative, and efficient throughout the entire process. His recommendations, including an amazing solicitor, were spot on and made everything go smoothly. I highly recommend Oliver for anyone looking for a reliable and supportive estate agent. Thank you for making our long search worthwhile and stress-free!

Gul · 21 June 2024