Kinleigh Folkard & Hayward Fulham and Parsons Green Sales reviews in Hammersmith and Fulham

★★★★★ 5/5

Trustpilot

Amazing and personalised service from KFH Financial Services

I had the absolute pleasure of working with Lucas to get my mortgage application submitted. He was very attentive, helpful, thoughtful and thorough throughout the whole process. I felt like i could trust him wholeheartedly and he definitely put my mind at ease after having a recent bad experience with another broker at another company. He took the time to explain and go through all the documents with me, as opposed to just leaving me to my own devices, which as a first time buyer i really appreciated. Cannot recommend Lucas enough!!!

Yasmien · 12 December 2024

★★★★★ 5/5

Trustpilot

Thank you Med

We cannot recommend Med Moroglu highly enough as a mortgage advisor. From start to finish, he was nothing short of incredible in guiding us through the process of purchasing our first flat in London. Med’s expertise, patience, and professionalism turned what could have been an overwhelming experience into a smooth and manageable one.He went above and beyond to ensure we understood every step of the process, always taking the time to answer our questions in detail and with kindness. Med was proactive, efficient, and incredibly supportive, often anticipating our needs before we even voiced them.Thanks to his dedication and hard work, we felt confident and reassured at every stage of the journey. Quite honestly, we could not have navigated this process without him. If you’re looking for someone who is not only knowledgeable but genuinely cares about his clients, Med is the person you need.Thank you, Med, for everything!

Kp · 12 December 2024

★★★★★ 5/5

Trustpilot

Excellent Service by Andree

My Experience is great because of the one person who always provides an excellent services, my manager Andree, she has maintained an excellent services over the last couple of years.

Paul · 6 May 2026

★★★★★ 5/5

Trustpilot

House Sale

I needed to sell my elderly mother's house in order to pay her care home fees. I chose KFH Wimbledon as they have a strong presence in the area. I was extremely happy with the service I received. From the start and throughout the process all the information and advice I received from Vinay, Linda and Branch Manager, Jimmy was clear and straightforward. Phone calls and emails were answered swiftly. I was lucky that neither I nor the purchasers were in a chain, which meant that the sale went through in less than three months. I would definitely recommend KFH Wimbledon.

Tara · 9 December 2024

★★★★★ 5/5

Trustpilot

Great experience with KFH financial services

We had a great experience working with Sawan, Sharon, and Katarina! Katarina was patient and took the time to explain the different products to us. We then had a seamless transfer to Sawan due to our timelines and we were able to pick up exactly where we left off. Sawan quickly made time for us at a busy period and was instrumental in finding the right product to suit our needs. We really appreciated the honest and helpful advice he provided us, and the thoughtful questions he asked to ensure that we were considering everything. Sawan and Sharon were proactive and were always available to help us throughout the whole process - thanks a lot!

Customer · 9 December 2024

★★★★★ 5/5

Trustpilot

Outstanding Service at KFH Canada Water…

Outstanding Service at KFH Canada Water (London)! Made all the difference when looking and buying a property!I would like to extend my heartfelt thanks to Marcus and Nina at KFH Canada Water for their exceptional support throughout my property purchase journey. Their professionalism and dedication truly stood out.At times, the process felt like a "touch and go", but their impeccable coordination ensured everything stayed on track. They also offered genuine advice that made the process much easier and more manageable. Their ability to manage the complexities of the sale with ease and efficiency made a significant difference, and I couldn't be happier with the outcome.I am extremely satisfied with their service and would not hesitate to recommend KFH Canada Water to anyone looking to buy or sell a property. Thank you for making this milestone a smooth and successful experience!

Robert · 30 November 2024

★★★★★ 5/5

Google

Ricardo has been super I’d really recommend going to him for all your enquiries!

Tabitha · 16 December 2025

★★★★★ 5/5

Trustpilot

I cannot recommend the Ealing branch of…

I cannot recommend the Ealing branch of Kinleigh Folkard & Hayward highly enough! Martin and Chris were so helpful. The sale was complicated, as it was the result of a sudden death in my family. I do not live in London, but that didn’t matter. They were in touch on a regular basis and we were selling the flat during the cost of living crisis, which made things really difficult. Martin and Chris are an example of how all estate agents should be and proof that not all estate agents are untrustworthy. Thank you.

Pippa · 20 November 2024

★★★★★ 5/5

Trustpilot

Great service, highly recommend

I sold my apartment through KFH. It was a really positive experience. I had tenants in the apartment and they worked with them for viewings taking a lot of the stress out of it. Throughout the process, Jayden Salih, our agent was fantastic, he was very good at proactively engaging and where we weren’t getting responses from the buyer’s solicitor he followed up with the buyer to minimise delays. Massive thank you to Jayden for taking a lot of the stress out of the process. Really recommend.

Deirdre · 11 November 2024

★★★★★ 1/5

Google

Drakers has been consistently unprofessional throughout my tenancy. Communication has been virtually non-existent. As a house we have had to constantly chase them for updates and basic responses. Issues were often ignored or passed around with no one taking responsibility. I would not recommend Drakers to anyone for their property management services.

Sam · 10 October 2025

★★★★★ 5/5

Google

I had a fantastic experience with Luisa at KFH. From start to finish, she was professional, efficient, and incredibly helpful. Luisa made the entire letting process smooth and stress-free, always keeping me informed and responding quickly to any queries. Highly recommend her for anyone looking for a reliable and personable letting agent.

Rhys · 10 October 2025

★★★★★ 5/5

Trustpilot

Great service from Sawan Shah

We had an excellent experience with Sawan Shah as our mortgage broker. They were incredibly helpful from start to finish, always responsive to emails and calls, and kept us in the loop throughout the entire process. Sawan made sure we understood each step, explained all our options, and ultimately found us a fantastic deal that suited our needs perfectly. We felt well-supported and confident thanks to their expertise and dedication. Highly recommend Sawan for anyone looking for a knowledgeable, reliable, and efficient mortgage broker!

Lanya · 4 November 2024

★★★★★ 1/5

Trustpilot

Dishonest Staff

We were lied to by a member of staff who told us that the solicitor she recommended was working on all of the new build properties in the development we were buying in. Using a recommended solicitor results in income for KFH. The solicitor was not instructed on any of the properties in the development. When we raised this the member of staff she was defensive and unprofessional. Despite raising a complaint the issue of them profiting from us using the recommended solicitor was avoided. We’ve been told that she didn’t intentionally mislead us. She either told a blatant lie or didn’t fact check the advice she gave. Either is a major concern and we believe that it was a lie. It’s a shame that our experience with this one person was so bad, as on the whole, considering that you’re dealing with estate agents Finan didn’t do too bad a job.

Tara · 27 October 2024

★★★★★ 1/5

Trustpilot

KFH Block Management incompetence

KFH Block Management:We are a block of 18 flats (in KT8) and we were mis-managed by KFH for many years. The start of the change came when we established our own Residents Association in late 2019. This enabled us to really understand where and how our Service Charge funds were being spent. And we found it was not being spent well. In the first 6 months of exercising our rights to inspect the accounts (and the decisions that under-pinned those accounts): we saved almost £12k; a significant proportion of our total Service Charge funds of c£53k pa.Upon further investigation we found clear negligence and incompetence. Firstly, two cleaning contractors had been awarded contracts containing the exact same scope of work. This had been the case for 6 years. Secondly, over £11k was spent without the mandatory Section 20 consultation taking place; and if the the Leaseholders had been consulted these works would not have gone ahead. These issues were escalated within KFH but even after conversation with the Managing Director of the Block Management division no liability was accepted on behalf of KFH for either of these issues. Fortunately the First Tier Tribunal found differently and a liability of around £23k was found in favour of us, the Leaseholders. KFH were then immediately dismissed by the Landlord and we selected the replacement Managing Agent.My advice re KFH: if you are a relatively small block, they are completely unable to deal with you in a fair way; eg you will get their preferred contractors. That is for their benefit, not yours. We have proven that contractors who are local to us can deliver (equal or better) service much more economically than anybody KFH selects. So: if you are a small block: stay away from KFH. If you are larger, I cannot comment. I leave that to you to investigate and make your own decision

Gerry · 25 October 2024

★★★★★ 5/5

Trustpilot

“I am absolutely delighted to recommend…

“I am absolutely delighted to recommend Kinleigh Folkard & Hayward Chiswick Estate Agents to anyone who requires their services. Having previously worked with many other Estate Agents in my location over a number of years I can honestly say the team at KFH in Chiswick were beyond First Class, Liam, Craig, Charlotte and team always exuded professional excellence when dealing with me, but most importantly they were always kind, considerate and understanding throughout my journey with them, they basically held my hand and guided me through the whole process, for which I will always be grateful to them. I cannot recommend Kinleigh Folkard & Hayward in Chiswick highly enough, I would always use them again.”

Fabian · 23 October 2024

★★★★★ 4/5

Trustpilot

First time using KFH

First time using an agent to let out our property and KFH secured a tenant within 1 week.Initially they claimed they have asked 200 people on their books and felt the asking price was high. We stuck with it as we felt we just need the right people. Fortunately Edmund found us the perfect tenant after the first (and only) viewing. There were some minor issues with the listing details, we felt some staff did not have the attention to detail but they were quick to rectify. We were particularly pleased with Edmund, he was professional, responsive and had a can do attitude. Thank you for your help.

Jen · 21 October 2024

★★★★★ 1/5

Trustpilot

Avoid KFH crooks at all costs

They stole my holding deposit and blamed it on failed Goodlord referencing. When I ask for my money back, they say speak to goodlord. when I speak to goodlord, they say speak to KFH. It is KFH who took the holding deposit so they should give it back. They are crooks operating in the London Area for preoprty letting

R · 21 August 2026

★★★★★ 4/5

Trustpilot

Thanking the North Finchley Branch

After attempting to sell my property for the 5th time, I am grateful that it was Liam handling the transaction. He was honest, proactive and responsive to everything that was asked. Even towards the latter end of the sale where there were doubts, his reassurance and experience to get it over the line was invaluable.

Anon · 15 September 2026

★★★★★ 5/5

Trustpilot

Absolutely fantastic experience with…

Absolutely fantastic experience with KFH after the have taken over management of our property. In particular Nick (property manager) who has been brilliant and professional throughout all correspondence

Caleb · 17 April 2026

★★★★★ 2/5

Trustpilot

Overall I felt like KFH dropped the…

Overall I felt like KFH dropped the ball on our purchase. The person handling it left half way through and they failed to tell us. Secondly Daniel Webster is pretty rude to females on the phone and doesn’t let you get a word in edgeways. Amir sat there in a time of crisis and wasn’t helpful, he didn’t go above and beyond to help. I gave 2 stars because some of what happened wasn’t their fault but rudeness from Daniel really let them down here. He chased us to hurry on exchange and then they failed to make it happen on the Friday that we were ready.

Customer · 1 October 2024

★★★★★ 5/5

Trustpilot

Best mortgage consultant: Sawan Shah

We were lucky enough to work with Sawan as our mortgage broker in Muswell Hill, who was fantastic throughout the whole process. As first-time buyers, we had a lot to learn but Sawan was so helpful, informative, and patient while negotiating highly competitive deals for us. He was also so friendly, which made things even better, and always happy to hop on the phone if needed for any last-minute questions. I’d highly recommend Sawan to anyone looking for a trusted mortgage advisor. Big thanks to Sharon as well for being so proactive managing everything after we received our mortgage offer, keeping all timelines on track.

Izzy · 30 September 2024

★★★★★ 5/5

Trustpilot

Sawan Shah mortgage advisor Muswell Hill

Our house purchase would not have been possible without the invaluable advice and assistance from our mortgage advisor, Sawan Shah. We were first time buyers and at every step of the process he was incredibly helpful and patient, always only a phone call away if we ever needed him. I would highly recommend Sawan to anyone looking for a mortgage advisor.I should also mention Sharon and Ravi, who were also very helpful throughout the entire process, with chasing up solicitors and helping us find the best insurance.

Ben · 30 September 2024

★★★★★ 5/5

Trustpilot

Pardeep Chahal excellent Mortgage Consultant

I recently had the pleasure of working with Pardeep Chahal as my mortgage consultant, and I cannot recommend him highly enough! From our very first meeting, he made the entire process feel seamless and stress-free. One of the standout qualities of Pardeep is his availability. No matter the time of day, he was always just a phone call or text away, ready to answer any questions we had. Throughout the process, Pardeep was professional, knowledgeable, and genuinely invested in finding the best mortgage solution for us. He took the time to explain every step clearly, ensuring we felt confident in our decisions. If you’re looking for a dedicated and responsive mortgage broker, look no further than Pardeep. He truly goes above and beyond for his clients, and I’m so grateful for his guidance and support!

Antonio · 28 September 2024

★★★★★ 5/5

Trustpilot

Excellent service from my initial…

Excellent service from my initial contact with the manager Stuart Banham, through to the various negotiators I dealt with at the Muswell Hill branch, but in particular Charlotte (Lottie) Smith, who mostly dealt with my transaction, she was always very helpful and available, a pleasure to deal with. I received a professional service with regular updates - I was particularly happy with the weekly calls to go through the activity on my flat for the previous week. My calls were answered promptly and call backs were made if the person was unavailable when I called. Everyone I dealt with at the MH office was polite, professional and friendly. Based on my experience I would have no hesitation in recommending KFH, and would certainly use them in the future.

Kathy · 27 September 2024