Trusted Agent profile · Hammersmith and Fulham

Kinleigh Folkard & Hayward Fulham and Parsons Green Sales reviews in Hammersmith and Fulham

4.4

★★★★★ Great

2,022 reviews across 2 platforms

825-827 Fulham Road, London, SW6 5HG, Hammersmith and Fulham, SW6 5HG

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Kinleigh Folkard & Hayward's office in Hammersmith and Fulham, at 825-827 Fulham Road, is rated 4.4 out of 5 across 2,022 reviews on two platforms, including 269 Google reviews rated 4.8.

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4.8 / 5

269

Reviews on Google

This office

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1,753

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.

5/5

Google

KFH has been an incredible agency, they have been so easy to communicate with and have been so prompt in getting everything organised for us. Charlotte has been our agent and she has been so kind and made sure we were able to make our new house a home!! I would recommend their services to anyone looking for a helpful and proactive agency!

Chloe · 29 November 2023

5/5

Trustpilot

Really great experience from start to…

Really great experience from start to finish with KFH, Paul Bent and Natalia were fantastic. My house was under offer 5 days after going on Rightmove. Would definitely recommend as estate agents, they felt very honest and were easy to communicate with.

Kirstie · 15 December 2024

5/5

Trustpilot

Very helpful

We’ve had a great experience with our new property manager, Vyara Panayotova. She has been very supportive, responsive, and always checks to make sure everything is okay with us. It’s reassuring to have someone so helpful and attentive managing the property. Really appreciate her professionalism and care. Highly recommended!

Fida · 23 February 2026

5/5

Google

I was very frustrated until I found Jasmine. She was incredibly helpful and professional. She quickly understood my needs, pet-friendly, quiet and safe area, close to parks and public transport, and helped me secure the perfect flat. She is very responsive, supportive, and a pleasure to work with. Highly recommend to work with her. She can aslo be contacted on WeChat: KFH1977.

Cathy · 10 October 2025

5/5

Google

Megan Vann has been amazing, friendly and very professional in helping me and my family find and secure our dream home to rent, it was all quite a daunting for me but she has helped me every step of the way. Thank you Megan and all the team at KFH!

Amanda · 26 July 2024

5/5

Trustpilot

I used KFH Bayswater Branch to buy my…

I used KFH Bayswater Branch to buy my property and then 5yrs later to sell it as l was so pleased on both occasions with their professional and caring manner they really understood how worrying this could beOn selling Rajan was excellent and kept me informed the whole time at a very difficult time in the market highly recommend him

Ann · 10 January 2024

5/5

Google

KFH were very quick to respond to our requirements and found properties best suited to us and what we were looking for. Georgia, in particular, was kind, accommodating, easy to communicate with, quick to respond and super organised. Max was also very helpful, friendly and communicative. I would highly recommend their services to anyone and everyone looking for a proactive agency!

Martha · 29 November 2023

5/5

Trustpilot

KFH Southfields

We sold our house through KFH in Southfields. The level of support and responsiveness that we received from Grant, Laura and Connor was exceptional. We had some complications and with Grant & Laura's personal attention and time we resolved issues. I have never experienced this level of service from any other Estate Agents that we have dealt with in the past.

Stefan · 25 November 2023

5/5

Trustpilot

Wonderful support from Darren and Alicia at the Brockley branch

We purchased a house from KFH and had the most wonderful service from Darren Tait and Alicia Grice Sinclair. Darren kept calm throughout the whole process (over 7 months!), regularly provided updates and followed up with the top and bottom of the chain. This move would not have been possible without their hard work and dedication. Thank you Darren and Alicia!

Ruth · 15 November 2023

5/5

Trustpilot

Jess and Naomi are great to work with

Jess and Naomi are great to work with - highly recommend. At the Earlsfield branch, Jess and Naomi have been brilliant to work with - always going the extra mile to make renting out a flat as straight forward as possible. They are very much appreciated.

JM · 3 March 2026

5/5

Google

Naz and her team at KFH have been amazing throughout the whole process of the sale of our property. The level of communication and attention to detail has been above and beyond. I never had to chase for a return telephone call or email. I would highly recommend!

Lisa · 26 July 2024

5/5

Trustpilot

House Sale …

I really appreciated the communication i had with the team, especially Harry. It was timely and never pushy . He kept to all the deadlines he promised and I appreciated his direct and open way of dealing with me . I felt very supported and he made sure that the stress was minimal.I would 100% recommend dealing with Harry from KFH

Sarah · 4 November 2023

3/5

Trustpilot

KINLEIGH FOLKARD AND HAYWARD let…

KINLEIGH FOLKARD AND HAYWARD let themselves down badly with their communication skills particularly when dealing with Landlords. Whilst the staff have very clear strategies to follow there communication skills needs a great deal of improvement.However, with patience and persistence the barriers are broken down and the right resolutions are found to the satisfaction of all parties

CHARLES · 4 December 2025

2/5

Trustpilot

We signed an agreement with KFH in…

We signed an agreement with KFH in August for letting of our apartment. The initial response was excellent. Ben Rayner was the contact person and he was very cooperative. Tenants were found and they moved in the property on 9th Oct. Since then, the service provided by KFH is disappointing. We were repeatedly asked for provision of sofa which we mentioned will take two weeks even before the tenants moved in. Now i am waiting for the Council tax to be transferred to the tenants name but still it is being deducted on 1st Dec from my account Same is the matter with utilities. I e mailed Sophia Tobin on 17th Nov to sort this issue out but received an automated reply that she is out of office and will be back on 22nd Feb.2022 Does that mean that for next three months no one would look after her work and look at the issues raised by clients.I would expect some one from the office to contact me and let me know what is happening about council tax and utility bills. I hope this will explain my dismay and the poor evaluation.

Jamil · 4 December 2021

5/5

Trustpilot

The brilliant team at KFH Dulwich Village

Sylvia, Sharon and the team at KFH Dulwich Village were incredible. Thoroughly professional, responsive, fun to deal with and true to their word. Spot on valuation and we had three offers within 10 days on our cottage in Casino Avenue. The kind of people who give estate agents a GOOD name!

Christopher · 28 May 2024

4/5

Trustpilot

I would have given a 5 star rating if…

I would have given a 5 star rating if only the South Kensington office was involved in the recent renewal, because they are excellent and always have been. But I think it was a mistake for KFH to form a separate "renewals" department located in Wimbledon. In my mind this caused a duplication of efforts and and is inefficient, in that it takes the management and local intelligence away from the "front line", and necessitates the landlord to deal with two different KFH departments. That is why I gave only a "4 star" rating to KFH as a whole.

Mr · 24 November 2021

5/5

Trustpilot

KFH Balham flat sale

Many thanks to Joel and team for their hard work in getting our flat sale to go through. There needed to be a lot of communication with solicitors for this sale and we're grateful for the help in sorting everything out.

Victoria · 5 November 2024

5/5

Trustpilot

Sawan Shah - Best mortgage broker ever!!

My wife and I used this service to obtain a mortgage, and we were assisted by Sawan Shah. Sawan is truly a professional and kind person, very patient in explaining each step to us in a way that we could easily understand. But most importantly, he did his job efficiently, and we successfully completed our search for a lender. Thank you very much, Sawan!!

Vincenzo · 2 August 2023

5/5

Google

I have both rented and sold a property using KFH they are by the the best real estate agents I have ever used. Both teams are friendly professional and go out of their way to help you. When it came to selling my flat Damien and Amy went above and beyond in levels or service and their advice was invaluable. I could not have sold my flat without them. If you are looking to rent or sell a property in the Fulham area this is the real estate to use.

Fiona · 25 October 2021

5/5

Trustpilot

Great professional service

We recently sold our two bedroom flat via the Acton branch. Through the whole process, Rossen was professional and knowledgeable. He always provided timely updates and was able to smooth communications between buyers, sellers and solicitors. We would not hesitate in recommending KFH.

SM · 1 October 2024

5/5

Trustpilot

A helpful and happy house buying experience

I found the process of purchasing a property with KFH smooth and relatively easy. Especially as we were relocating back to the UK. We therefore had a few extra needs and requirements but they were handled professionally and personally by John and the team to help get everything over the line in a timely manner.

Jit · 24 February 2024

5/5

Trustpilot

Outstanding

Outstanding! Danica Macnab is everything you wish for in an estate agent: friendly, high professionalism and experience, kind and caring approach. Her expertise and knowledge put me at ease during the renting process. She has been amazing from start to finish. Couldn't recommend her highly enough! Danica and her team at Kinleigh Folkard and Hayward Muswell Hill branch. Thank you so much!!!

Lumi · 15 September 2023

5/5

Trustpilot

KFH got me the best price for my property.

I sold my property at the beginning of February through the Highgate branch of KFH and have nothing but praise for Shaun Cunningham and his team. They were professional and helpful throughout and also got me the best price for my property. I would definitely recommend KFH to anyone looking to sell their property.

Carl · 14 March 2024

5/5

Trustpilot

Sold my house through KFH Balham

I sold my house through KFH Balham. The team were polite, presentable and knowledgeable. Viewings were conducted efficiently with plenty of notice. Joel, who found me my buyer was excellent at keeping on top of the transaction and seeing it through to a successful conclusion.

PW · 11 August 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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