Trusted Agent profile · Hammersmith and Fulham
★★★★★
2,022 reviews across 2 platforms
825-827 Fulham Road, London, SW6 5HG, Hammersmith and Fulham, SW6 5HG
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Hammersmith and Fulham, at 825-827 Fulham Road, is rated 4.4 out of 5 across 2,022 reviews on two platforms, including 269 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Kinleigh Folkard & Hayward Fulham and Parsons Green Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hammersmith and Fulham.
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
5/5
TrustpilotJess Prescott
Jess Prescott - an amazing relationship manager. Thank you!!
Thank you for your kind words, Edward. We are thrilled to hear that you've been pleased with Jess. Our team is dedicated to providing reliable and supportive service. If you need anything further, please don't hesitate to reach out to us.
1/5
GoogleI’m quite surprised and disappointed by the way this company works. Retaining customers’ deposit payments in this manner feels unfair and unprofessional. In particular, Ben’s conduct throughout this process has been especially concerning.
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your disappointment and the frustrations you’ve experienced regarding the deposit process. This is certainly not the level of service we aim to deliver. Please feel free to contact us directly so we can look into your case and work towards a fair resolution. Your experience matters to us, and we’d welcome the opportunity to make things right.
5/5
TrustpilotKFH went more than the extra mile in…
KFH went more than the extra mile in arranging multiple visits to the property and maintaining a close link between us and the vendors. As a result of this we were able to view and complete within a matter of weeks. I cannot recommend KFH too highly. Lisa and her team are first class.
5/5
TrustpilotFantastic Service
Buying and selling a house is a tough process but the only constant, reliable, dependable and helpful person with us was our mortgage broker Sawan Shah. I cannot thank him and recommend him enough. Shout out to Sharon in his team as well for her support.
5/5
TrustpilotSupportive and Responsive
Lee KFH have been very supportive and quick to respond re any queries regards I have had in selling my leasehold flat. With their help it has been a relatively smooth process.
Thank you for sharing your experience, Dermot. We are pleased to hear that our supportive team helped make the sale of your leasehold flat a smooth process. Our local expertise and commitment to understanding our clients' needs drive us to achieve truly successful outcomes. If you have any further questions, please feel free to reach out to us.
5/5
TrustpilotExceeded my expectations
I feel fortunate to have visited KFH Kennington, where I met Darren Tait. Darren gave us a very comprehensive overview of the company and how they could assist with my flat sale. It was a fairly long complex process due to 3rd parties, but Darren and Priyesh remained diplomatic and professional throughout and until we completed. I would unreservedly recommend them, they are true professionals!
4/5
TrustpilotFlat Purchase & Mortgage
On the whole, KFH have been efficient and professional throughout. A couple of staff we felt could have been far more empathetic and helpful explaining timelines, processes and giving more info rather than clipped/brief responses to our queries. However, mostly it's been a good experience with special mention to Daniel from Tooting branch and Iryna on the mortgage side standing out as really helpful and personable.
5/5
TrustpilotDominic was as always
Dominic was as always, friendly, knowledgeable and always kept his promises, the flat is rented for years, flawlessly
5/5
TrustpilotElijah is an exceptional estate agent
Elijah is an exceptional estate agent, providing professional and personalised service. He is attentive to client needs, responsive, and has a deep knowledge of the market. His proactive communication and dedication made our process smooth and stress-free. Highly recommended for anyone looking for a trustworthy and efficient experience!
5/5
TrustpilotA thoroughly excellent service. Thank you!
KFH Crouch End recently dealt with a probate sale for us. Barrington and his team of David, Harry and Finn did a thoroughly excellent job. This could have been a challenging sale for us but their professionalism, market expertise and flexibility ensured that all went well.I would highly recommend their services and would have absolutely no hesitation in choosing them in the future.
4/5
GoogleNever try to extend your lease and sell your property at the same time! Both the buyer and I were stressed out due to delays from landlords solicitors. Naz from KFH was like a dog-at-a-bone chasing everyone she could. Finally her energy got us over the line. Thanks Naz.
5/5
TrustpilotLucas Matta - Mortgage Consultant, KFH Tooting
Lucas was incredibly diligent throughout the mortgage process. As a first time buyer I had a number of questions and he was always on hand to answer them quickly and clearly. Not only did Lucas help me find a fair deal in a difficult market, he was well versed enough to spot where problems might arise and helped avoid any delays. I would recommend Lucas every time.
5/5
TrustpilotDimitri was super helpful in our search…
Dimitri was super helpful in our search for a property, he was professional and super helpful in every aspect, unfortunately we opted for another property that suited us better with another agent but I would 100% recommend Dimitri and will contact him in the future for sure.
4/5
TrustpilotMostly communication was good
Mostly communication was good. And ultimately they got the job done!We used Catford Branch and the personal service we received from Tate Smith was what made the experience above average. She was patient and managed to liaise fairly and confidently between us and the other parties/solicitors. She was personable as well as efficient.
1/5
TrustpilotConfrontational in Peckham
A quick call this morning from the Peckham team has put me off using them. Confrontational and unpleasant, and not interested in the customer. I cancelled the valuation and chose a different agent to value and sell my house.
5/5
GoogleExcellent service by Ryan, Alistair and the whole KFH team. Would definitely recommend.
Thank you, Courtney, for sharing your wonderful experience with our knowledgeable team. We are delighted to hear that you found our service to be of excellent quality and that you would recommend us. Our local expertise and client-focused approach ensure we deliver truly successful outcomes. If you need any further assistance, please do not hesitate to reach out to us
5/5
TrustpilotPardeep Chahal Mortgage Consultant
Pardeep Chahal has been my Mortgage Consultant throughout the buying process. He has been amazing to work with, making everything transparent and easy to understand. I would have no hesitation recommending him to anyone looking for a suitable broker - I can’t thank Pardeep enough for his help.
5/5
TrustpilotRoss and his team did a great job selling the flat
Ross and his team guided me through the house sale process and were very helpful every step of the way. Advising on price and whether to accept offers and when and if to adjust the price. They did all the marketing and arranged all the viewing and follow up. I would recommend Ross & KFH to anyone who wants to sell their home.
5/5
GoogleWe cannot thank Naz, Charlie, and Abigail enough for helping us secure our dream first home in Parsons Green! They are highly professional, have incredible market knowledge, are always prompt to respond, and are very personable and engaging in nature. They have been an absolute pleasure to deal with and we could not recommend the team highly enough.
5/5
TrustpilotLucas was fantastic from start to…
Hannah Chown in the Putney Branch helped manage a tricky sale, keeping me updated at every stage of the process. For my onward purchase Lucas Matta was fantastic from start to finish. He helped support us through the entire process ensuring we found a suitable deal in tight timescales.
5/5
TrustpilotAmazing - so helpful and supportive
We could not fault our experience with KFH, we felt so supported from start to finish. Charlotte and Max both went out of their way to help us, were available for any questions that we had, and were so persistent in helping us find the perfect place. Charlotte was so kind to deal with and was always happy to help. We would recommend KFH to everyone, and are so grateful.
5/5
TrustpilotMuswell Hill Team
We were exceptionally well looked after by Sawan as our mortgage broker. He gave us frank and detailed advice and renegotiating multiple times to get us a great rate. Ravi was also fantastic to deal with on the insurance front. Would absolutely come back to these folks for future needs.
4/5
Trustpilotthe second time that I let my propertywith KFH.
It was the second time that I let my property with KFH. This time I was abroad and it proved a long process, as I had to vet potential tenants with very little information. There were many viewings and many offers, unfortunately many offers were unsuitable to me. KFH persevered, but I could sense that they were getting impatient with my rejections. However, delighted that they and I held on, as I now have the very kind of tenants that I was looking for, and who are indeed very happy with the property. I just wish that the referencing was more personal. Jack & Alex from the Kingston Branch were really good at communicating.
5/5
TrustpilotHighly professional and supportive
Jimmy and Linda were professional, enthusiastic and tenacious throughout the process of selling my property in Wimbledon. Jimmy has unparalleled market knowledge which, combined with KFH’s broad buyer database and Linda’s calm, unwavering dedication, produced a superb result. The KFH team were a terrific asset, bringing exemplary negotiating skills and providing great advice through what can often be a long process. They did a superb job and I would highly recommended them.
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Tell us what you need and we'll put you in touch. Kinleigh Folkard & Hayward Fulham and Parsons Green Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hammersmith and Fulham.
