Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service from start to finish. Naz and the team have been great. The agents are not pushy at all compared to other agents I've used at other firms. They have been really easy to work with in helping getting the deal done so I can move into my new flat. I'd love to use them again in the future.
Kurendeep · 26 June 2024
★★★★★ 5/5
TrustpilotTop mortgage consultant
Dominic and the wider team were friendly and professional when helping us arrange a mortgage, during a period when fluctuating interest rates made this trickier than it would be ordinarily. There were so many other stresses around purchasing a property that it was much appreciated that we didn't experience that in arranging the finance. I'm writing this review a few months after our home purchase and remain happy with the mortgage product we decided on. Great job!
Matthew · 3 June 2023
★★★★★ 5/5
TrustpilotStuck with us to the end!
Hannah and Sally were amazing as they stuck with us through the difficult 18-month process to buy our dream property.
London · 17 November 2025
★★★★★ 5/5
GoogleI would love to say that I had a great experience with KFH specially with their amazing agent Megan Vann that she did more than her best to find me my dream home. She was absolutely amazing, very kind, we had such a great time viewing houses. I am so grateful for her and so happy I met her.
Thank you Megan Xx
Shahira · 27 April 2024
★★★★★ 5/5
TrustpilotThank You Darren Tait - KFH Brockley
Hi KFH, Would like to give an unbelievably huge thank you to Darren Tait at Brockley KFH who did an incredible job. Incredibly diligent, always available and helped us so much with getting us into our dream flat in very stressful situation. We would not be there without him. Cannot state how amazing he was for us, he deserves a promotion or senior role because of his care and professionalism.Isaac and Katharine
Isaac · 10 October 2023
★★★★★ 5/5
TrustpilotRita and Joe from the northcote road…
Rita and Joe from the northcote road branch have been amazing.
Nothing has been too much trouble and they have gone above and beyond to ensure a stress free as possible process for my sale.
Can’t thank them both enough and would highly recommend
Nastassja · 31 May 2026
★★★★★ 5/5
TrustpilotWe sold the apartment through KFH in…
We sold the apartment through KFH in Clerkenwell with the support of Jonathan Clews and the team. They were from the start to finish professional, demonstrated good local knowledge of the market, gave a realistic perspective on the market value and ultimately helped us to complete and exchange. I would happily recommend Jon and the team. Regards Frank
Frank · 13 July 2024
★★★★★ 5/5
GoogleElena was super helpful and got us sorted in our lovely new flat really efficiently. Love our new home. Thanks for everything <3
Alexandria · 10 October 2025
★★★★★ 5/5
TrustpilotKFH Property Management
My property manager is Vyara Panayotova - she is very helpful, and ensures that all issues are resolved promptly and successfully. We are very happy with KFH and would recommend both Vyara and the agency as a whole :)
Sam · 30 June 2026
★★★★★ 5/5
TrustpilotKandice was a very professional and…
Kandice was a very professional and great tour guide through the property i viewed , she had great knowledge of the property and answered all questions I threw at her without hesitation, I couldn’t have asked for a better guide , just waiting to hear back from the landlord now , Thankyou Kandice for all of your help hope you see this , Thankyou !!!!
Tyla · 17 February 2024
★★★★★ 5/5
TrustpilotShout out for Lisa!
Mum's house sale became rather protracted as it became a matter of probate. Lisa has to be complimented for her patience and help throughout the process. She was very helpful from start to finish and nothing seemed too much trouble. Lisa kept me advised every step of the way and made a stressful time much easier to live through,
MS · 13 June 2024
★★★★★ 4/5
TrustpilotI wanted to put my flat on rent .As…
I wanted to put my flat on rent .As soon as I got in touch with KFH Danica was in touch and gave honest opinion about the flat.Straight away flat was on web site and advised us what to do to put property in rental market.She was always there when ever I gave ring to her and was very helpful.
Kantilal · 22 May 2024
★★★★★ 5/5
TrustpilotFantastic friendly service!
We had a great experience when buying our house through KFH. The whole team at Crouch End branch were friendly and helpful. The online portal to submit our offer was straightforward and a clear process. A special thanks to Harry who worked closely with me throughout our purchase. He was knowledgable, friendly and helped move things forward. From offer to completion in 4 weeks! I would have no hesitation to use or recommend KFH :)
Becky · 6 June 2023
★★★★★ 5/5
GoogleLucy and her team provided excellent service and were quick to respond to any queries we required on the property we bought.
Lachlan · 10 October 2025
★★★★★ 5/5
TrustpilotBig thanks to Lucas Matta for all his…
Big thanks to Lucas Matta for all his hard work on securing my mortgage for me. As a first time buyer, the process was unfamiliar and a little nerve wrecking but Lucas explained everything clearly and concisely in an easy to understand manner. Outstanding expertise and support throughout the process - 5 stars
Chloe · 12 September 2024
★★★★★ 5/5
TrustpilotGreatly Impressed by their excellent Service
We were so impressed by the service provided by the Southgate Branch branch of KFH concerning the sale of our property. For what initially seemed to be a potentially stressful time for us was so carefully managed that we were delighted by the whole process was. Sebastian and Emanuele were especially brilliant during my occasional wobbles. Excellent.
Mr · 6 July 2024
★★★★★ 5/5
TrustpilotVery impressive company
My wife and I have been very impressed by the staff at the KFH branch in Wimbledon Hill Road, Wimbledon. We wanted to rent out our two bedroom flat and they were able to come up with several suitable candidates almost immediately, with very encouraging proposed rents. Both the front room and backroom staff kept us informed all the time as to developments and the whole operation went smoothly. The KFH Portal is particularly useful.
Ronald · 24 May 2023
★★★★★ 5/5
TrustpilotGreat first time buying experience!
I had such a pleasant experience buying my first property with KFH, from the first viewings to the day I picked up the keys. They really listened to what kind of properties I was interested in and ensured I wasn’t wasting time on viewings that didn’t meet my requirements. Big shoutout to Callum in the Streatham branch - thank you for making this experience easy, straight forward and quick. I will definitely use there services again!
Klejda · 20 April 2023
★★★★★ 5/5
TrustpilotWe were so impressed by the service…
We were so impressed by the service provided by the Kennington branch of KFH concerning the sale of our property. For what initially seemed to be a potentially stressful time for us was so carefully managed that we were delighted in how trouble-free the process was. Paul and Abigail were especially brilliant during my occasional wobbles. Excellent.
Carl · 1 July 2024
★★★★★ 5/5
TrustpilotGreat experience with KFH
We can't thank Sebastian and his team enough for the excellent service we received from Kinleigh, Southgate throughout our house sale/purchase. Totally supportive and professional. Sebastian was magnificent. He kept us updated throughout the process and did the solicitors job too while keeping everything on track. This is customer service of the highest level. I would highly recommend KFH
Rajeev · 16 May 2024
★★★★★ 1/5
TrustpilotSadly no work ethics!
You are in your thirties, Now that you have a baby who is almost one, you start your search of a two bedroom place to buy. months and months every Saturday is filled with viewings and your baby probably thinks this is how life normally is. Finally you find a place you love, you make an offer and it gets accepted!! You are over the moon. You come home and dance out of excitement. Your baby does not get it but understands there is something nice going on. She will have a room after-all.You get asked some documents for the process to start and you send them immediately. You try to sort your mortgage and solicitor at the same time, too. Well these are hard but necessary steps to take. Everything is normal until now.But here comes the sickening part!Alina, the sales negotiator you worked with so far who is a lovely lady by the way is away for the week and leaves her assistant to take care of paperwork for her. They need your solicitors details to write the offer accepted letter. First thing Monday morning you email the details of your solicitor to that assistant. You have hours long mortgage application meetings with the broker afterwards and they have all your personal and bank details at that point. Peter West the assistant does not write back to you at all on Monday. Tuesday he is still quiet. You write a follow up email. No reply. Wednesday he writes back that he needs to contact the seller and wednesday night he asks you to call him. Yes unfortunately you are correct! In the meantime, even though your offer was accepted he did not care about his manager, did not care about you or your hopes and dreams, did not care about work ethics and did not care about the reputation of the real estate agency he works for and he kept on showing the flat to others, found a cash buyer of course and on the phone he says, “there is another flat, why don’t you look at that?”Yes there are thousands of flats all over the uk but is this fair to us? Is it fair to his superior? Is it ethical? Our mortgage application is accepted now with the flat gone missing. Couldn’t Peter show other flats to the cash buyer? Was the one with our accepted offer the only one they had in all of kfh? I feel so disappointed with the system and I think kfh needs to sort this out if it wants to prevent its reputation from being tarnished. Make things right!
Sedef · 5 November 2022
★★★★★ 5/5
GoogleWe had a challenging time viewing properties especially as a family moving from overseas. Meaghan and Max did a stellar job understanding our requirements and having the right patience to let us take our decision. Recommendations made was perfect to our liking and the process of offer was smooth with quick responses to all our questions. Thank you!
Rahul · 27 May 2024
★★★★★ 5/5
GoogleWe have recently engaged the services of Fergus and his team at KFH Fulham and Parsons Green and have been incredibly impressed with the level of service we have received. We invited 4 estate agents in the area (all very well-known and well-regarded) to value our property and advise on letting the property out. KFH not only gave us the best valuation, they offered the most competitive pricing and were so responsive. Whilst other agents took nearly a week to get back to us, KFH had our property rented out within 5 days of the initial meeting and at a higher price than the flat was advertised at and over £120 more than other agents had suggested per month. The team at KFH are hands down the best in Fulham and Parsons Green - professional, personable and very efficient. They are also clearly interested in cultivating long term relationships with their clients instead of quick wins. They have wowed us from the start and helped us secure wonderful tenants, a 3 year tenancy and made the process very straightforward. Could not recommend more highly.
Annabelle · 25 October 2022
★★★★★ 5/5
GoogleI’ve used Draker since 2018 and found them efficient, polite and really effective. Ive done my own housekeeping so only use them for finding tenants, contracts and references and collecting rent (not property maintenance) but they’ve been incredible. Would highly recommend.
Binghamg · 24 August 2025
Agent replied · 16 April 2026
Thank you so much for your continued trust and loyalty since 2018! We’re delighted to hear that you’ve consistently found our service efficient, polite, and effective. Should you need any further assistance in the future, we’ll be more than happy to help!
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