Trusted Agent profile · Hammersmith and Fulham
★★★★★
1,979 reviews across 3 platforms
29 Effie Road, London, SW6 1EN, Hammersmith and Fulham, SW6 1EN
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Hammersmith and Fulham, at 29 Effie Road, is rated 4.4 out of 5 across 1,979 reviews on three platforms, including 241 Google reviews rated 4.9.
241
Reviews on Google
This office
16
Reviews on Facebook
Business-wide
1,722
Reviews on Trustpilot
Business-wide
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
2/5
TrustpilotOrganising repairs takes too long
Organising repairs takes too long; there have been many different agents who don’t seem to hand over well; I don’t trust the work of some of your contractors after a bad experience; sometimes a response takes too long and there seems to be no one actually managing the property.
5/5
GoogleGreat experience with the Fulham branch - William Storey was very helpful and listened to exactly what me and my flatmate were looking for, meaning he only suggested properties that actually matched my requirements and budget! Would highly recommend!
5/5
TrustpilotGreat service from stsrt to end
Great service from stsrt to end. Selling was very easy with 0 stress.
1/5
TrustpilotAbsolutely appalling service
Absolutely appalling service. Lazy to inform tenants and they had the nerve to tell me that they only work for the landlord. Excuse me you are getting money from me last time I checked. Also the landlord they are representing is a fraud ashe asked for money I don't owe him TWO months after I left the property. Unbelievable.
5/5
TrustpilotJimmy and his team did a very good job…
Jimmy and his team did a very good job selling a difficult property . Would definitely recommend
5/5
TrustpilotKFH Putney Branch
I have had a very good experience with KFH Putney Branch (Alex, John & Colleagues) selling a property in a challenging market. Key to successful dealings with KFH was demonstrated knowldege of the local property and open discussion at key stages. Also appreciated advice regrding next steps for renting. I would definitely recommend the team.
5/5
TrustpilotKFH Sydenham
I recently sold my house with KFH in Sydenham and was extremely impressed with their service, and especially with Toby who contacted me regularly with updates and advice. KFH set up many viewings, usually 3 or 4 per week, and always with feedback afterwards. I have no hesitation in recommending KFH and especially the Sydenham branch.
5/5
TrustpilotExcellent service
Excellent service provided. My agent Kieran was extremely helpful - he went beyond and above to ensure the purchase ran smothely in the most effective way. I’m very grateful for all his help and support throughout
5/5
TrustpilotEfficient and reliable
Eden was great. Consistent / easy communication and helped push the purchase along quickly. Top service.
5/5
TrustpilotPeter Boguszewicz From Acton Branch is…
Peter Boguszewicz From Acton Branch is the most responsive agent I ever met! Professional!!
5/5
TrustpilotA heartfelt thank you to Acton Branch
A heartfelt thank you to Acton Branch, Peter. You are the best as always:))
5/5
TrustpilotExcellent mortgage advice
Lucas Matta and Sharon Seale provided excellent mortgage advice that will end up saving me thousands of pounds. They were also incredibly friendly and responsive throughout what ended up being a longer-than-anticipated process. Would highly recommend their service.
5/5
TrustpilotGreat mortgage help from Sawan
Great experience with Sawan guiding us through the mortgage selection process. Even more importantly he continued to update our offers through changing rates. We would gladly use him again and will recommend him to our friends and family.
5/5
FacebookI bought my property off Kinleigh Folkard & Hayward (KFH) West Hampstead back in 2003 and they were brilliant to deal with then. Fast forward 18 years and I have just sold the same flat and they were equally fantastic. It was a long arduous process needing a reassuring hand, expert guidance and sometimes a shoulder to cry on which Chloe provide admiralty across the whole period. I could not have asked for anything more. She was fabulous. Supported by David, her manager and the rest of the team at KFH. I could not recommend them highly enough. As they say that form is temporary but class is permanent.
5/5
TrustpilotProfessional team at Streatham Hill branch
The Streatham Hill branch did a great job at selling my flat in a challenging market. They were always courteous and professional to deal with, keeping communication channels open and quickly dealing with issues as they arose (especially during the conveyancing stages). For their professional, thorough service, I would recommend them to anyone looking to sell their property in the Streatham Hill area.
5/5
TrustpilotProfessional as always
I have been using them for very long. Buying and renting. They are so good for what they are doing. Very professional. I also recommended them to my sister and rent out her flat in a week. I will keep using them.
4/5
TrustpilotThe branch is great
The branch is great. The admin department are a big disappointment though.
5/5
TrustpilotPedro Abrantes
We are moving from Brazil, and Sonny, from KFH was a great mate to help us to dicide about a property that transforms this transition on a easy way. He also presented us with the neighbourhood. Actually, it is nice to see that KFH does more than business. They are doing friends..
5/5
TrustpilotExcellent service
Josh was incredible throughout our whole purchase. Can’t recommend highly enough.
5/5
TrustpilotDifficult to review when you're the…
Difficult to review when you're the buyer - you're not really the customer and certainly not paying the bill. However, everyone else dealt with was friendly, helpful and courteous. And they definitely stayed on top of the process, ensuring everything kept ticking along and politely nudging us when we were the ones being useless!Would definitely consider them when we come to sell.
5/5
TrustpilotNew Tenancy
Big thanks to Kirsty who made everything so smooth and hassle free!
5/5
TrustpilotThank you KFH! ✨
The team at KFH were absolute superstars! They were dedicated, hard working and went above and beyond to support us in the sale of our flat. They were friendly and professional and helped us navigate a changing & challenging market. I highly recommend KFH!! Thank you so much for everything!
5/5
TrustpilotProfessional and efficient
Professional service in terms of attitude, organisation and available products (mortgage advisors, life insurance etc.). They have a good range of clients and knowledgeable and approchable sales negotiators etc. Full confidence in the property I was selling and this was done within a couple of weeks or so of being on the market. A very positive and smooth process from my experience.
1/5
FacebookHorrendously incompetent at giving any form of market insight, advice or sale analytics from day 1 and even worse at communicating. Several times it’s been down to chasing that we’ve actually found out they have a viewing supposedly scheduled, to then get attitude from the staff when we can’t do the time they’ve scheduled without confirming it with us. Quite literally the worst experience with regards to communication I’ve ever seen - avoid at all costs and don’t be drawn in by a low ball offer on the commision %!
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