5/5
TrustpilotKFH Lettings
I have been using KFH for years now. The letting team in Balham is absolutely fantastic and also the Wimbledon team.
Trusted Agent profile · Hammersmith and Fulham
Kinleigh Folkard & Hayward Fulham and Chelsea Sales reviews in Hammersmith and Fulham
★★★★★
1,979 reviews across 3 platforms
29 Effie Road, London, SW6 1EN, Hammersmith and Fulham, SW6 1EN
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Hammersmith and Fulham, at 29 Effie Road, is rated 4.4 out of 5 across 1,979 reviews on three platforms, including 241 Google reviews rated 4.9.
241
Reviews on Google
This office
16
Reviews on Facebook
Business-wide
1,722
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotKFH Canada Water branch (Anthony and…
KFH Canada Water branch (Anthony and Ashley) did a great job finding a buyer in 2 days. I was in a difficult situation as my previous buyer through a different agent pulled out and that agent suggested to reduce the price. But KFH found a buyer quickly and secured an offer at the asking price. Terrific job and I would recommend them without a doubt.
5/5
TrustpilotVery good
Very good, smooth sales process, Joseph was a big help in making sure things went to plan. Would definitely recommend.
1/5
TrustpilotKFH Holland Park lettings appalling and conduct
KFH Holland Park (lettings) took funds without my knowledge or consent, which they were not entitled to take. They failed to respond to my complaint (complaint to Kerim Aigus, so called director and assistant Anya) - and failed to respond to my directions. They now face bing reported to Trading Standards Officers in Kensington and being sued for recovery of illegally taken funds. Clearly the director's position flatters his abilities.
5/5
TrustpilotOutstanding service by Andre
Andre has been absolutely fantastic and has helped us understand every step of the mortgage process. We would highly recommend his services!
1/5
TrustpilotI deal with them as the Managing Agent…
I deal with them as the Managing Agent for the block in which my flat is situated. They are expensive, inefficient, little is done unless its requested, the surplus fund charge is unjustifiable, service charge much higher than others companies would charge and the credit control never respond to mail. Over the last 5 years charges have increased and the quality of service declined. Awful performance and no redeeming features
5/5
TrustpilotExcellent service throughout
Excellent service throughout. I approached KFH for a listing I saw on Zoopla and contacted me the next day to understand my requirements and arrange a viewing. I have now had a couple of viewings vith Theo who is extremely professional: punctual, communicates clearly and comes with a handout with the details of the property we are viewing.
5/5
TrustpilotHannah
Hannah, the assistant branch manager, was great. She was effective, friendly and straight talking. When we were concerned about the speed of the conveyancing, she went straight to the solicitors to get things moving. She even responded to our emails in the evenings. Overall, great experience dealing with the estate agent.
5/5
GoogleA very good experience, Sabhah was very quick to respond and helped us a lot during the move in process,and absolutely amazing at her work. ❤️ ❤️
5/5
TrustpilotKirsty Burke has been very helpful and…
Kirsty Burke has been very helpful and flexible in the arrangement of our tenancy in Clapham Road. Thank you!
5/5
GooglePeter was so friendly and made the whole experience a pleasure. Thank you so much!
4/5
TrustpilotLong standing client since 1997.
I have been a client of KFH since 1997, for sales and lettings.Their customer service has always been of a high standard, professional, respectful and accommodating, and always reply to any queries with minimal delay.They keep us updated in a timely manner of any legislative changes that effects the letting market and are very knowledgeable. They give equal professional service and respect to our tenants.We have remained with them for this reason and recommended them to others, we are aware there maybe cheaper alternatives but wouldn’t consider changing because of their professionalism. Thank you.
4/5
Trustpilotvery responsive and helpful
Once proper communications channels were established and a proper sale price established they were very responsive and helpful
5/5
TrustpilotKFH were great to work with
KFH were great to work with, specifically Jimmy and Maryam. They were calm, accessible and kept the purchase progressing in a calm and considered way. I really valued the fact they were available for calls when needed and returned calls, these small things made all the difference. I’d definitely buy and sell through KFH again in the future.
5/5
TrustpilotI was very happy with the girls
I was very happy with the girls, they made me fill very comfortably and informed me with All the procedures, needed while carrying out the appointments . The Tenant, I have is a lovely lady with her son . I feel very blessed and glad I picked KFH , to be my letting agent . I will be recommending them in the future. Kind regards . Hatice ,.
5/5
GoogleKarim from KFH Fulham made our relocation effortless, and was always available when we needed him which we thoroughly appreciated. Estate agents everywhere should be more like Karim; thank you KFH and Karim.PositiveResponsiveness, Professionalism
4/5
TrustpilotIna was very good
We chose the company because the contact and information given by Ina was very good
5/5
TrustpilotOutstanding Mortgage Experience
Med and Heather at Kinleigh Folkard & Hayward are an incredible team. Med's expert advice and personalized approach were top-notch, making the process smooth and stress-free. Heather's efficient organization and clear communication kept everything on track. They kept me informed at every step, and I felt fully supported throughout. I highly recommend them to anyone seeking top-notch mortgage services. Thank you both for your exceptional work!
5/5
TrustpilotPaul and Natalia at the Lordship Lane…
Paul and Natalia at the Lordship Lane branch were unfailingly polite, cheerful and efficient.
3/5
TrustpilotThey have been inflexible and not particularly cooperative
They should be more careful and client friendly. I would not recommend using them
1/5
TrustpilotTerrible experience
Terrible experience. They charge high prices and bad service. I am currently letting my flat through the Battersea branch and no matter how many times I complain the service doesn’t get better. They have just sent me a quote for £5,000 worth of works with no explanation of what it is actually is. They sent my most recent statement 20 days after the due date and this was after I had to chase them. Yes it was the Christmas period but there are still plenty of work days during this time. When I received the statement it had charges taken out for work from months ago that I didn’t officially approve. And I have had 3 sets of tenants in 18months. So all in all a terrible experience. I don’t know if this is the case with estate agents but be warned if you are going to use KFH. It’s actually unbelievable how bad the experience has been. By the way this is not some rundown flat, it is a recently renovated lovely 2 bed near the park. I never write bad reviews this is the first time but it’s that bad.
5/5
TrustpilotVery satisfied vendor
Prior to putting my property on the market, I contacted several estate agents. The representative from KFH immediately impressed me with his enthusiasm, extensive knowledge of the area and realistic assessment of market conditions. Throughout the sale process, the KFH team were unfailingly helpful and supportive and did everything possible to ensure that the transaction ran smoothly and I was very satisfied with the service I received.
5/5
TrustpilotKFH mortgage services
We used the KFH mortgage advisor to find a good mortgage deal for our house and to remortgage when our existing mortgage deal ended. Pardeep Chahal our mortgage advisor found us good mortgage products twice which were tailored to our needs, especially where we were concerned about the ERC requirements of our existing mortgage. He was very helpful, we would use KFH again based on our experience with them.
5/5
GoogleOver the course of my property sale KFH and specifically Alistair, Naz, and Ollie have been superb. They went out there way to ensure the sale went through smoothly, and, despite a breakdown in the original chain, worked tirelessly to get things back on track. I would thoroughly recommend KFH Fulham, a fantastic estate agent in a busy marketplace
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