Trusted Agent profile · Hammersmith and Fulham
★★★★★
1,928 reviews across 2 platforms
134 Shepherds Bush Road, London, W6 7PB, Hammersmith and Fulham, W6 7PB
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Hammersmith and Fulham, at 134 Shepherds Bush Road, is rated 4.4 out of 5 across 1,928 reviews on two platforms, including 179 Google reviews rated 4.9.
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
2/5
TrustpilotThe inventory check-in costs and…
The inventory check-in costs and agreement fee are too high. The provided choice of professional cleaning is not available, especially for overseas landlords. we need the property manager who has regular communication to us.
5/5
TrustpilotFull marks for all at the Bayswater branch.
Everyone was very helpful and efficient. Also, as we are a very elderly couple who had not sold anything in the uk for many years, we appreciated the patience shown. We would single out Rajan Shah (Bayswater branch) as being consistently patient and helpful.
4/5
Trustpilot180 KingStreet- Excellent Sales Agent Jed Chambers
180 KingStreet, Hammersmith, london Branch. As soon as KFH Jed Chambers took over on the sale, everything moved fast. Enthusiasm and establishing a good rapport with the Buyer, importantly and confidence with the Seller. excellent and proactive follow up throughout the sale with both sets of conveyancing solicitors and managing agents for property.
5/5
TrustpilotExcellent proactive/contactable team
Terry at KFH helped enormously with the purchase process in being readily available and responding quickly to all my queries. He played an important part in getting the "offer to completion" done so quickly. A big thanks to him and all at the Clapham Common office.
5/5
TrustpilotGreat experience with Veronika Bakos
My partner and I have been looking for some properties and once we had found one, we met Veronika Bakos who was the agent at the property we was viewing. Throughout the process Veronika had been amazing, very kind, very efficient and knowledgeable about any questions we had.
5/5
TrustpilotThank you Stephen
It wasn’t as straightforward as we thought to get a mortgage this time round. However, we felt we had full support from our agent Stephen Akinlusi who was attentive with our demands, patient and understanding. He liaised on our behalf with the seller for the perfect sale.
5/5
TrustpilotThank you to the staff at the Balham…
Thank you to the staff at the Balham Office of KFH who were professional, helpful and caring throughout the sale of our property. An excellent service from Leigh and Isabella. Would definitely recommend to others.
2/5
TrustpilotPoor
Lots of interest in the house but got no sense of a process to maximise price. Once exchanged little interest in helping when we had some private matters which required some help.
5/5
GoogleGreat to work with the team, especially Lily who was a star and made everything happen. Thanks!PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotExcellent service
Callum and Tom provided an excellent, professional service with a difficult house sale. Would highly recommend KFH to anyone looking to sell a house in the area.
5/5
TrustpilotKFH were very good at their job!
KFH were patient, always very responsive to our seller requests and - ultimately - extremely good at their job! They secured a sale price for us above the asking price and really helped smooth the way to completion when the buyers’ solicitor seemed to be hard-to-reach and slow to respond.
1/5
TrustpilotIslamaphobic company come and try to…
Islamaphobic company come and try to devalue a house perfectly in order realised he was a islamaphobic person after how disgustingly her greeted me and the ridiculous report
5/5
TrustpilotExcellent experience with KFH
I’ve found everyone I’ve dealt with at KFH to be professional, friendly and very communicative. Nothing is too much trouble and above all they listen to our needs. Couldn’t recommend them more.
5/5
GoogleOmar, Alex & the team at Brook Green KFH have been amazing & critical in the sale of our flat! We’ve used several agencies in this difficult market and they have been, by far, the most professional, perseverant, responsive and useful. We’ve built a friendly and trusted relationship and have leveraged their insights and guidance often. Most importantly, they allowed us to secure a great deal! I can’t recommend them warmly enough. Thanks again.
4/5
TrustpilotPragmatic agent
The agent has been thorough with the character of the property they are listing. Able to introduce the property to appropriate prospective tenant. All in all, the landlord has rented out his property at reasonable rate to respectable tenant.
5/5
TrustpilotExpertise and professionalism
We couldn’t be happier with the outcome of selling and buying, and we will certainly be recommending your services to anyone in need of a great estate agent.
5/5
TrustpilotRecommend Remortgage service
I used KFH to remortgage my property and had Sawan Shah as my agent. He was very helpful, patient and I find the process very streamlined. The only slight issue I had was with their app, it's not the easiest app to use and can definitely do with some improvements.
5/5
TrustpilotI’ve been renting through KFH Balham…
I’ve been renting through KFH Balham office for several years and I have 3 flats rented by them. During this time I have never had a void period on any of the flats. The manager, Will Brindley, is extremely proactive and always keeps in close contact. If he is not in the office when I phone he always gets back to me on his return. I cannot fault his commitment and would highly recommend the office.
5/5
TrustpilotSharon and Sawan offered a great…
Sharon and Sawan offered a great professional mortgage advice service. They were always on our side to get the best mortgage. Really appreciate the work!
1/5
TrustpilotNot happy with the service there are…
Not happy with the service there are more towards seller. In our case they were in very rush and and very rude most of the times. I would not recommend any one to go with KFH.
5/5
TrustpilotHighly recommended mortgage brokerage service
Can't recommend the KFH mortgage brokerage strongly enough. Sawan and Sharon are both extremely competent, diligent, and focused on the best result for their customers.
1/5
TrustpilotDon’t use them
They manage our building and we have been facing increasing service charges and costs with no explanation of the rationale. Many of us in the building had tried to reach out to them with little success and this is my last resort for my frustration . Do not use them. Absolutely useless
5/5
GoogleFirst time buyer. So we’ll taken care of. In particularly by Giulio who showed me the property, guided me through the whole process and had my back through the tough process. Sarah at the office was additionally so helpful and kept everyone’s feet to the fire to get this done as swift as possible. Great team all around
3/5
TrustpilotStep back to stage one and think realistically.
I disliked the initial, overly optimistic pricing of the house. A more realistic pricing, in view of the age and condition of the property and the predicted rise in interest rates, would have certainly expedited the sale and reduced the anxiety for the sellers.
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