Trusted Agent profile · Hammersmith and Fulham
★★★★★
349 reviews across 2 platforms
287 New Kings Road, Fulham, SW6 4RE, Hammersmith and Fulham, SW6 4RE
John D Wood & Co.'s office in Hammersmith and Fulham, at 287 New Kings Road, is rated 4.0 out of 5 across 349 reviews on two platforms, including 139 Google reviews rated 4.9.
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
5/5
GoogleCharlotte was my agent and she was fantastic! She was very helpful and responsive - jdw at parsons green in general was very professional and I would highly recommend working with them
Many thanks for your recommendation, kind words and fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI can only talk positively about John d wood and Daniel who my self and my partner had the pleasure of dealing with, while we purchased a property. An extremely professional and knowledgeable individual who was always ready to answer any questions we presented with the most up to date information. knowledgable in all aspects of the property and area, making us feel very at ease with the whole process from start to finish. It would be a pleasure to work with both Daniel and john d wood again in the future. A great house moving experience.
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleHuge thank you to Becca and the team for all their help in finding us a flat. Becca went above and beyond in finding a place and helping us secure it.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe are about to start a new rent and Charlotte was great in aiding us providing all the info needed to close quickly and smoothly the new tenancy agreement. Nice job!
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotGreat overall experience with John D Wood Fulham
Great overall experience when renting a flat in Fulham through John D Wood.Eduard Popa was extremely helpful with my flat search. He was able to address all questions about the property I was inquiring about in a very professional and reliable manner.Finding a flat in February 2022 when most companies and universities are asking people to come back to London had become an impossible mission, taking most of my evenings and weekends.I walked into John D Wood at 10am on a Saturday, and by 2.30pm, my offer had been accepted and one week deposit paid to secure the property. Eduard removed the property from the website in front of me to avoid any future misunderstandings. The rest of the team were really helpful in the following days as we worked through the references process and the tenancy agreement.Eduard, Abigail and Lola, a team of superstars at John D Wood Fulham!I definitely recommend this team to anyone looking for a flat in Fulham.
5/5
GoogleWe recently purchased an apartment in Fulham through John D Wood. They were a pleasure to deal with and the agent responsible was clear and professional throughout. She kept us well informed and dealt with our various enquires promptly and clearly. Top marks to Alexandra and her team.PositiveResponsiveness, Quality, Professionalism
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleTo Molly and her team congratulations on your professionalism and exceptional assistance throughout the transaction. Very good follow-up between the parties. Will keep using and recommending your company. Many thanks
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
TrustpilotI had a fantastic experience with David…
I had a fantastic experience with David and the Docklands team. They were professional, approachable, and incredibly helpful throughout. As a first-time renter, I was a bit unsure of the process, but they made everything feel simple and completely stress-free.
5/5
TrustpilotGreat experience dealing with Bradley…
Great experience dealing with Bradley Gilchrist from the Beckenham branch. He made it all so seamless and hassle free. His knowledge and expertise is something you don’t come across very often and was very much appreciated. Highly recommended!
5/5
GoogleCharlotte was a great help while we were looking for a property to rent and made the experience a lot more seamless than it would otherwise have been
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotI would like to put 0 or less but it’s…
I would like to put 0 or less but it’s not possible, the estate agent John D Wood in Weybridge it’s a joke so unprofessional, ignoring customers after paying the deposit, only to don’t return them back with the pathetic excuse (Tegan Ellis).I don’t understand how can existing on the market the estate agency like this one , with so many 1 star reviews, apparently they try to take advantage and don’t return the money because I’m foreigner .Giorgio Mitu
Thank you for getting in touch and letting us know. Could you please email further details to marketing@johndwood.co.uk so we can investigate.
1/5
TrustpilotJDW LETTINGS DEPT HIGH ST WIMBLEDON - AVOID
The head of lettings in Wimbledon High Street cold-called me for months promising me she had corporate clients for my property, this was an untruth. From October to December, she tried to coerce me into dropping the price, advising me the 'market was particularly quiet' (old gem used by agents trying to scaremonger you into submission' I made two formal written complaints about this lady AC, and they were to respond to as per JDW's website statements. AC then tried to force me to accept two out of four tenants whose references were sketchy (one has only joined his company and the other was a Temp). AC then tried to coerce me into accepting tenants and rush through a gas safety cert which the company JDW recommended failed on my property (this later proved to be a false failed GSC). Out of the blue, I was asked to make my complaint to AC who responded to a complaint about herself!!!!! She then sent me an invoice for the rent for four tenants who have never entered the property and had failed references that were turned down. AC is. a bully whose sharp practice is supported by Ms Haskins another employee who is trying to coerce money from me on false pretences. I am outing this company.Normally I would respond.. however it did not end there, AC’s dept head from JDW HQ then started to bully me demanding I pay them one years rent even though no transaction or tenant was supplied ( due to FAKE references). The bullied me to the point of a breakdown! This company knowingly lied to me- tried to brush over trying to take 12 mo the fees and simply kept badgering me up to recently.
Thank you for getting in touch and letting us know. Could you please email further details to marketing@johndwood.co.uk so we can investigate.
5/5
GoogleVery happy with the service provided by John D Wood, our contact Charlotte has been really friendly and responsive. I would recommend to others looking for a property.
Many thanks for your amazing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotFresh in the UK and never let a…
Fresh in the UK and never let a property, was a little nervous but david and the docklands team were amazing, guided me through the whole process and even met me at the property for the move in.
5/5
TrustpilotI was looking for a 2 bed in Notting…
I was looking for a 2 bed in Notting Hill and they helped me to find the right property! I will strongly recommend working with Paris, he has a great knowledge of the area and the market!
5/5
GoogleBecca Duggan was of great assistance in respect of our move in Fulham and all the arrangements passed off smoothly; our thanks to her.
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotBecca is a star.
Becca is a star.I have recently rented a flat in London via JDW team. Bec has showed us the flat and answered all my detailed questions in every step with very detailed answers. She handled all our concerns during the conveyancing process with delicacy. She always came up with the best solutions to the problems and pleased both parties until the day we signed. Thank you Bec for such a smooth process.
5/5
GoogleThe team are wonderful especially Kelly, Rebecca and Oscar. They go above and beyond their remit. I couldn't have managed without them. They have made my life as a landlord so much easier. I put my trust in them. I would highly recommend them.PositiveResponsiveness, Professionalism
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleMunroe has been exceptional in helping me find a flat in Fulham area.
Thank you for taking the time to leave us your 5* review Kaan! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotI recommend these guys to anyone who listens!
I’ve worked with Rupert, Ellie & Zara at the Notting Hill branch of John D Wood for a number of years. It’s so refreshing to work with agents that really care about the entire letting process & not just getting the contract signed! Their due diligence is second to none & they actually do what they say they are going to do! I recommend these guys to anyone who listens because it’s hard to find people like this in the industry.
5/5
GoogleI Frequently sing the praises of Charlotte Puttock. She really understood the kind of property. I was hoping to find and enabled me to rent a property that I am greatly enjoying.
Thank you so much for your excellent 5* review! We're thrilled to hear that Charlotte was able to help you find a property that you are greatly enjoying. Your kind words are greatly appreciated, and we'll be sure to pass them along to Charlotte. Best regards, Lucy, Customer Relations Team
5/5
GoogleGreat experience renting with John D Wood & Co for 2 years. Charlotte was really helpful and kept in touch during the moving process.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleAmazing service from Becca and the team. Helped me out every step of the way to find a flat to rent and always replied very quickly. I really recommend using JDW if you’re looking to rent!
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotThe Battersea Team were brilliant to…
The Battersea Team were brilliant to deal with in the sale of our property. Fred in particular was fantastic to deal with throughout the sale process. As we were immigrating to New Zealand during the sale process and had departed the UK after accepting an offer but before exchange of contracts, Fred was exceptional with providing feedback and assisting us when opposite time zones were a challenge. I would have no hesitation recommending John D Wood to other sellers in Battersea and a big thanks to Fred for all his help!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
