Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt is so wonderful to know that even when everything goes wrong and falls apart, there is someone calm and professional on your side to help get the sale back on it’s course.
I recently sold a one bedroom flat in London SW6 with Faron Sutaria Fulham. I accepted an offer within a week but it took 5 months to exchange because of slow conveyances and bureaucratic complications. In several occasions I almost lost the sale. With their in-depth knowledge, professional response and even just by being great listeners, Sema Guleyruz and Polly Ogden were always there, going out of their way to mediate, find the best way forward and hold the sale together.
I find it hard to imagine that I would have completed this sale without you by my side. Thank you!
Amir · 25 October 2015
★★★★★ 5/5
GoogleI am a landlord and I have used Faron Sutaria for over a year to find tenants for our flat. There are many things that have impressed me about Faron Sutaria in Fulham but the most valuable thing for me has been having the continuity of staff. So many other agencies have fast staff turnover and you can never build a relationship with the letting agent. This has not been my experience at Faron Sutaria and Tanya has been such a support through two tenancies. Not only is she super efficient but she anticipates my needs and is sympathetic and understanding. I have been crossing my fingers that she stays for a long time. I highly recommend this agency and I think Tanya is a gem !
Katie · 25 October 2015
★★★★★ 5/5
GoogleI found a fantastic home within one week since I arrived to the UK! I would like to thank Damien for being so professional, reliable and flexible. He was friendly and confident, prompt with all the paper work and never pushy like many other agents. The property maintenance is outstanding: Gerry, the property manager, is a very responsible, multi-skilled and kind man. It is so great to feel secure and backed-up now, to focus on work and family and fully enjoy London! I'd cordially recommend Faron Sutaria service to anyone who appreciates quality and comfort :)
Natalie · 25 October 2015
★★★★★ 5/5
GoogleThank you so much Charlotte (Chelsea branch) for helping us find our wonderful apartment. I was led to believe that finding a rental property in August would be a nightmare. Not at all. You were so helpful and positive that looking at properties was exciting rather than a chore. I was impressed that you listened to what we wanted and managed to be able to limit our search to properties that we loved. Thank you so much for your professionalism and friendliness.
Megan · 25 October 2014
★★★★★ 4/5
GoogleAfter approaching a number of estate agents to help find a flat to rent, I was most impressed by Faron Sutaria in Fulham, and specifically with our negotiater Muryam. She actually listened to what we wanted and what our budget was, and was flexible with timings of when we could view - whereas most other estate agents had continually shown me properties that were over budget and nothing like what we wanted. We've now found the flat we've been looking for and can't wait to move in - thank you to Muryam for all her help!
Tom · 25 October 2014
★★★★★ 5/5
GoogleAfter searching for properties online for a few days after we moved from Australia, we came across Faron Sutaria's Fulham office by chance, and a lucky bit of chance it was.
We dealt with Damien who demonstrated the utmost professionalism (whilst still being highly personable) and got us into our ideal dwelling within a matter of days with an equally friendly and accommodating landlord.
Damien really listened to our requests and offered us suitable alternatives, but was never pushy or forceful. He was transparent throughout the whole process and made the task of relocating very easy.
I would have no hesitation in recommending Damien and the Faron Sutaria letting team to anybody looking to rent or let their property and will be sure to deal with them for all of our future real estate needs.
Mathew · 25 October 2014
★★★★★ 5/5
GoogleWhen my partner & I walked into Faron Sutaria looking for our first place to rent together, we knew straight away that Muryam was the perfect agent for us. Not only did she understand what we were after and actually listened to our budget & criteria, but she was genuinely willing to help us as best she could. And the outcome was 100% ! Such a personable, warm and friendly agent, she is an asset to what is very clearly a fantastic real estate agency. We couldn't be happier with the service at F.S and look forward to our tenancy! Shout out to Damien as well, for being patient & making us feel at home :)
Jacqueline · 25 October 2014
★★★★★ 5/5
GoogleWe bought a flat in West Kensington and after dealing with local letting agents in West Kensington, as advised, and getting little feedback from them, we decided to go to Faron Sutaria Lettings in Fulham and were immediately reassured that they had tenants who were interested in the area,looking for a spacious 2 bedroom flat and within 2 days we had a firm offer at asking price from Faron Sutaria. I dealt with Blair and Tanya, who were absolutely superb and very efficient. The information and advice we were given was clear and concise and the letting contract was signed and delivered on time. I have recommended Faron Sutaria to many friends and they have equally been impressed.
Ivy · 25 October 2014
★★★★★ 5/5
GoogleSearching for a flat in London is never easy. You end up meeting dozens of lettings agents, and only a few of them stand out as truly professional. Damien Saunders at Faron Sutaria ended up being my local hero who took more than enough time to understand our needs and show us places that we would truly consider living in, not just everything in their portfolio. He is kind, patient, always available, and easy to work with. I would recommend him to anyone I know looking for a let in Fulham.
E · 25 October 2014
★★★★★ 5/5
GoogleFaron Sutaria and Damien are fantastic. Looking for our first rental in Fulham was proving rather more difficult than we had anticipated. Trying to find a ground floor flat with outside space for my cats to live in the middle of summer was a very tall order. Faron Sutaria had the perfect place, were able to show us round within hours and had secured us the property within 24 hours. Damien has been extremely responsive and friendly even when I have done nothing but pester him. I would recommend both the Company and individual to anyone.
Christine · 25 October 2014
★★★★★ 5/5
GoogleEverything went really smoothly for us with this agency, they found us a great flat really close to our school, the place was perfectly clean when we moved in, and they managed to give us the length of contract we needed, which was a huge relief for students like us who don't need a 12 months contract.
The agents are really nice and everything was done really quickly.
I hope I will get to find my next flat with this agency again !
Bastien · 25 October 2013
★★★★★ 5/5
TrustpilotGreat Experience
I had a great experience with Bryan Norton Crail during my tenancy with John D Wood. He was always professional, responsive, and genuinely helpful throughout my time at the property. Bryan consistently communicated clearly and handled every enquiry with care and efficiency.
Omar · 2 December 2025
★★★★★ 5/5
TrustpilotHelpful team member
Charles Spalton from the Battersea office was very helpful. He kept me up-to-date with all the different options available during my search process.
Seb · 5 May 2026
★★★★★ 1/5
TrustpilotNo no-obligation market appraisal
Lisa Knight, Head of Sales in the Beckenham branch posted a letter to me dated the 17th February. It said, “If you would like to arrange a no-obligation market appraisal, please do not hesitate to get in touch..” I rang the office and made an appointment for the 7th of March. I was clear that I was not putting the house on the market right now.
Mrs · 12 March 2025
★★★★★ 5/5
GoogleThank you Terrence. Very helpful and professional.
Craig · 17 April 2024
Agent replied · 22 October 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotSuccessful Wimbledon house sale
Very professional service with a personal touch. Liked that we had our own WhatsApp group which made for prompt communications. Really nice people.
Ms · 3 May 2026
★★★★★ 4/5
TrustpilotParis provided great service and was…
Paris provided great service and was super helpful in facilitating the letting of the flat I stay in. He is very responsive and friendly!
Rithika · 23 April 2026
★★★★★ 5/5
GoogleI and my boyfriend rented a flat from John D Wood, and Thanks to Ieva Gasyte and Katarzyna Kasprzyk. They showed us the right property that we were looking for and they were so helpful during the renting process.
Ketrin · 23 October 2020
Agent replied · 22 October 2024
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
★★★★★ 5/5
GoogleVery good experience with Faron Sutaria Fulham. Our negotiator, Damien was wonderful and professional, always happy to help. Will recommand you this agency for your futur location in Fulham or nearby. Damien has always been available and ready to answer at all our questions. He found us our home sweet home while the other agencies couldn't. Don't hesitate and enter directly in this unique agency they will find exactly the place where you have always wanted to be.
JESSICA · 25 October 2015
★★★★★ 5/5
GoogleGeorgia and the John D Wood team were superb. Not only did they market the sale of our house superbly (with the result that an offer at asking price was received in days), once an offer was accepted they continued to work extremely hard to ensure the sale did not fall through despite our onward purchase being delayed. A really excellent service.
Joe · 23 October 2023
Agent replied · 22 October 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe service we received from Faron Sutaria in Fulham was brilliant, they took the time to find out our needs and located several very suitable properties.
We received the highest standard of service throughout the application process and the staff at Faron Sutaria are reliable, friendly and professional.
I would thoroughly recommend Faron Sutaria and will 100% be using the company again for my next rental property...they are without a doubt the best agent I have come across.
Nicola · 25 October 2013
★★★★★ 5/5
GoogleOur Agent Georgia Clay has acted for us on a purchase of a house and sale of a flat both in Barons Court and has been a tower of strength in getting the exchange of contracts actually done. Our sale was agreed at the asking price only 2 days after going on the market. So we can only give top marks.
Anthony · 23 October 2023
Agent replied · 22 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI choose John d wood Fulham to sell my home because of Brooke. She is the most profession estate agent I have ever dealt with as well as being highly personable and professional throughout. Of particular note was her personal attention once the offer had been accepted in chasing the buyers solicitor to ensure the sale was completed in a short timescale, and was incredibly efficient in communicating with all parties. I would not hesitate in recommending her and her team.PositiveResponsiveness, Quality, Professionalism, Value
Toni · 23 October 2021
Agent replied · 22 October 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotAvoid at any cost
If I could give zero I will! Awful experience starting from when they gave me the keys and then literally disappeared! Then the inventory was totally different from what I found in the house and when I contacted them they said contact the landlord we can’t do anything! Glad that the landlord was cooperative.Now after leaving the house it took them 10 days to send me the inventory checkout and I called them everyday and they gave a different story every day! Now I have been chasing the deposit for 1 month! Literally awful experience, avoid at any cost.
Heba · 21 June 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.