Dexters West Kensington reviews in Hammersmith and Fulham

★★★★★ 5/5

Trustpilot

Very happy with Dexters

We rented a property with Dexters a month ago. The process was very smooth and quick. We’ve now settled in and Dominic Glover has been very helpful in resolving all the issues faced when first moving in. Dominic is extremely proactive and a great problem solver. We hope this level of support remains for the full length of our contract, but from what we’ve seen so far, we are very satisfied. Thanks so much Dominic!

Silvia · 20 August 2024

★★★★★ 5/5

Google

Fantastic Estate Agents they were very helpful and phoned or emailed about new properties on the market almost every day. Definitely the best company I contacted in this area. I want to say a big thank you to Jeriah for all his help in my flat search. He was very knowledgeable about the properties and the area and again always kept me up to date on what was happening. Overall 10/10 experience all thanks to Jeriah.

Robert · 24 July 2024

★★★★★ 5/5

Trustpilot

Great service from Olivier!

I recently had the pleasure of working with Olivier to renew my lease, and I couldn’t be happier with the experience. Olivier was incredibly proactive, ensuring that everything was handled efficiently and that I secured the best deal that perfectly suits my current situation. His extensive knowledge and honesty throughout the process were truly refreshing. If you’re looking for an estate agent who genuinely has your best interests at heart, I highly recommend Olivier!

Angelika · 19 August 2024

★★★★★ 5/5

Trustpilot

Excellent Property Management Service

I am very happy with the property management service provided by Dexter and I would like to give a special shout out to the Senior Property Manager, Petros Giorganios. There was an appliance broken in my apartment and needed repair service. Throughout the process, Petros followed up my case closely, give me clear instructions and options on what I could do/choose to get repair done. He would give me phone calls to clarify and explain the situation, like how I should arrange parking space in my property estate and make sure I got it right. During the phone call, he is very polite and explain things to me patiently.

Ken · 3 May 2024

★★★★★ 5/5

Trustpilot

Excellent work George Calderara and Isabelle Strack

My self and my husband had made the decision to value our property by 3/4 local estate agents. By far Dexter’s was the best so professional and I knew at that stage I wanted to instruct with them. George at the Hendon branch and Isabell were the two individuals we had the pleasure of dealing with. As much as I didn’t enjoy the process of selling and buying they could not have done any more to be supportive and professional. It’s a very emotional process and takes time and patience but like I said they were very professional, kind, patient and always there for a chat. Well done Dexters. Thank you George and Isabelle for everything. Trust them they will deliver and you will be impressed with them.

Marela · 29 April 2024

★★★★★ 4/5

Google

The Dexters team worked hard to sell my flat in a difficult market. We lost two offers before we had a successful completion and they kept at it with helpful advice at times when we needed it. James was the best selling agent and managed to get all three offers for us and to negotiate the offers to an acceptable level. The team were also helpful dealing with a difficult sale process (in particular an unreasonable solicitor on the other side, which was stressful) - Avni was particularly helpful and communicative. Thank you to the team!

Georgia · 27 April 2024

★★★★★ 4/5

Google

The Dexters team worked hard to sell my flat in a difficult market. We lost two offers before we had a successful completion and they kept at it with helpful advice at times when we needed it. James was the best selling agent and managed to get all three offers for us and to negotiate the offers to an acceptable level. The team were also helpful dealing with a difficult sale process (in particular an unreasonable solicitor on the other side, which was stressful) - Avni was particularly helpful and communicative. Thank you to the team!

Georgia · 25 April 2024

★★★★★ 5/5

Trustpilot

Excellent service

I am very happy and grateful with how issues are promptly dealt with in management of my property.. Your timely communication with me and cost effecient solutions deserve high commendation I am over the moon with your service More grease to your elbows

Fred · 1 October 2026

★★★★★ 5/5

Trustpilot

I had raised few issues with my rental…

I had raised few issues with my rental flat, Carl Tettey was extremely helpful and followed up with me on a weekly basis and provided update and assured me all issues will be resolved. He was very caring and he does actually care about the tenants. Carl is easy and friendly and he is quick to respond and easy to talk you. I'm grateful to him for sorting all issues out with the property in a timely manner. Thanks Carl. You deserve the 5 star!

Setareh · 10 April 2024

★★★★★ 5/5

Google

Oliver is a charming, and extremely helpful young man. My experience with Dexters as a while was very positive.

Dalia · 9 April 2026

★★★★★ 4/5

Trustpilot

Hendon property

We have been with Dextors for a few years since they took over Douglas Martin's and to be honest, initially it was very difficult as there didn't appear to be clear lines of communication, with various names being involved.However more recently, Monika has been front and centre for all of our enquiries, complaints and coounication in general and things have improved greatly.I look forward to hopefully giving 5 stars this time next year.

John · 7 August 2024

★★★★★ 4/5

Trustpilot

First tenancy experience

First of all I have no previous experience to compare with but I as per my opinion Dexters really tries to provide good service. There are minuses and pluses, but in general I have a good opinion about this company.I was checking in my apartment but it was not clean at all. Dexters could manage cleaning service of the carpets on the 24 of Dec right before Christmas.But after check in I have been receiving a good assistance from Property Management as well as Maintenance teams.Many thanks to Jada Palmer for her willingness to help, address the issues and quick communication with the owner of apartment.

Anton · 27 March 2024

★★★★★ 1/5

Google

AVOID AT ALL COSTS. Would give 0 stars if I could. Absolutely trash agency and service. (Our Letting agent was Jeriah Johnson) Useless, unprofessional apprentices for agents that are wasting everyone’s time. Enquired about a flat in West Ken - showed up to the viewing and Jeriah’s replacement agent was 10 minutes late on a Saturday. Entered the building and he took us in to a completely wrong apartment. When we asked to see the right one, he said he didn’t know which one it was (???). We had to climb 3 floors in 3 different buildings to try and find it - all whilst attempting to enter random apartments with his bag of keys (unlabeled and unmarked). Some of those flats were definitely occupied with existing residents and would have been intruded on had he accidentally opened their doors. WE NEVER FOUND OR VIEWED THE LISTED FLAT. Wasted 90 minutes on a weekend. No rent prices were stated and he did not know which flats were handled by Dexters, nor which ones were available, or which building the flat we wanted to view was in. We had to help him do his job by looking up which building we thought it was depending on the listing map view. It was an utterly embarrassing and pathetic experience start to end. Jeriah Johnson is the agent who called us on multiple occasions, saying the flat was ready to be viewed immediately. When we arrived at the address, he was never there and his agents had no clue of what was being shown. We were asked to view the same property twice due to the incompetence of the agency and their staff. The second viewing, Joseph was the agent who showed up in place of Jeriah because apparently he was too busy “negotiating” at the time of our scheduled appointment. He took us to two of the same WRONG flats we’d seen before, and told us that they’re “all pretty much the same” - when on the listing they are clearly much different. Don’t bother going through them because it’s just an office full of apprentices who are disguising their incompetence in suits and will reiterate the same scripted nonsense to you when questioned.

Eesha · 26 March 2024

★★★★★ 5/5

Trustpilot

Need a home? Dexter's will help

Dexter's have patience, perseverance, andPanache. I found interacting with them very easy and they were clear and helpful all the time. Tyanna is fantastic! So willing to help and was answering my questions before I'd thought of them! Great sales style, not pressured but clearly wanting to ensure it's the right fit. I felt in confident Dexter's. They have excellent properties on the books and all 3 staff members had great personality and a willingness to help. Easy to contact, kind and know their stuff

J · 18 March 2024

★★★★★ 5/5

Google

I had a fabulous experience with Dexters West Kensington Estate Agents during my recent property search. Jeriah was a fantastic agent - unfailingly helpful and communicative from the very start. After just one phone call he organised multiple viewings for me on the same day and was highly efficient, knowledgeable and just a pleasure to work with. Thank you Jeriah for being a friendly guide during an extremely daunting property search!

Isabel · 23 August 2024

★★★★★ 5/5

Trustpilot

Roksana has been awesome during my…

Roksana has been awesome during my tenancy and during the move out process!

Amy · 14 May 2026

★★★★★ 4/5

Trustpilot

My flat has been managed by Dexter…

My flat has been managed by Dexter since 2006. For the past 20 years, my experiences with them are generally good, but I did need to look at the repair tasks carefully to make sure they are not the repeative ones.

FW · 28 September 2026

★★★★★ 5/5

Google

We’ve recently signed a tenancy agreement through Dexters which has been a very smooth process! Special thanks to Dawid who has been extremely good at communicating and helping us. I definitely recommend using Dexters :)

Hana · 8 November 2025

★★★★★ 5/5

Trustpilot

Would highly recommend Alistair if you want an active agent to represent you!

Would highly recommend Alistair if you are buying or selling a property. He is professional, reliable and will work tirelessly to ensure the client's preferred timescales are met and happy to assist the clients and third parties involved in the transaction. Thank you for your help in assisting with the recent transaction and look forward to working with you again in the future. Bhavna at Chadwick Lawrence Solicitors

Bhavna · 2 October 2024

★★★★★ 5/5

Google

I called the office to enquire about a property and Akil was super helpful, knowledgable and great to talk to

Luke · 16 March 2026

★★★★★ 5/5

Google

The team I worked with at Dexters have been fantastic from start to finish. Alex, James, Avni, Zac and Oliver were all involved in every step of the process which ran smoothly from the get go. I purchased the property through Dexters, rented it out for two years with them and then they sold it for me at the end. One very happy and satisfied customer!!

Henry · 27 October 2024

★★★★★ 5/5

Trustpilot

I’m very happy with the service I…

I’m very happy with the service I received from Aros and Blaisine. They were extremely helpful, professional and responded very quickly to my request. I really appreciate their help and would definitely recommend their service. Thank you so much!

Anna · 6 October 2026

★★★★★ 5/5

Google

Had a really great viewing with Brandon was super friendly and helpful:)

Gabriel · 15 May 2026

★★★★★ 5/5

Trustpilot

Helpful and responsive.

I had a very smooth experience with Dexters. Especially helpful was Charlotte who arrived early to work on the weekend to accommodate my movers time and Emika who was very understanding and accommodating of my complaints to the building management!

George · 28 September 2026