Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have just exchanged on the sale of my flat which was handled by Dexters. Jean-Charles found a buyer at a good price and saw the sale through and when the sale started to slow, Avni took over and badgered everyone brilliantly and we exchanged in good time. Avni was a master at pulling everything together and chasing sleepy solicitors. Very pleased and can highly recommend Dexters, Jean-Charles and Avni.
Patrick · 23 October 2022
Agent replied · 22 October 2024
Dear Patrick, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPetros was outstanding in customer…
Petros was outstanding in customer care, I email or call him for any issue with regards to my apartment, and he would always handle it with best care. I would say agents like Petros are an asset to the Dexter. I wish Petros good luck in all future endeavours.
Mr · 3 May 2024
Agent replied · 27 October 2024
Dear Seniya, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotAnna, Stacie and Nitesh have been brilliant
Anna Harrison and Stacie White have been exceptional at handling fixes and questions to our rental as soon as we moved in. Their support for us has been nothing short of extraordinary.
Sanga · 20 May 2026
Agent replied · 25 May 2026
Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
TrustpilotJoe Read was quick in response and…
Joe Read was quick in response and clear in the market response to evolving higher rental demands due to higher interest base rates. He was knowledgeable and very pleasant to talk to and gave me the assurance that I have put tenant finding in competent hands when my wish for professional corporate employees were adhered to. Thank you, Joe.Susie Heupel
Susie · 9 August 2023
Agent replied · 27 October 2024
Dear Susie, We really appreciate you taking the time to leave such lovely comments about Joe. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThanks Natasha & Dexters!
We've had a fantastic time staying at a property managed by Natasha over the last three years. Natasha and her team are always available, and any issues with the property are always promptly resolved. We can only recommend Natasha, as we know how much difference an attentive and competent property agent like Natasha makes! Alen & Margherita
AM · 24 October 2023
Agent replied · 27 October 2024
Dear Alen and Margherita, Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent sales progression
Have recently been involved in a transaction with Dexters where Alistair Maclean was instrumental in ironing out the issues required to move the transaction forward to exchange. His input and diligence was extremely beneficial to the transaction, so i'd have no hesitation in recommending Alistair and would welcome his involvement in future.
Christopher · 15 February 2024
Agent replied · 27 October 2024
Dear Christopher, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team
★★★★★ 4/5
TrustpilotSuzi Littler was very polite on the…
Suzi Littler was very polite on the phone, she was well informed about the situation in question and was clear about the way forward.
Laura · 16 March 2026
★★★★★ 5/5
GoogleHad a great experience with the Dexters team, very helpful and efficient!
Amy · 1 October 2026
Agent replied · 15 October 2026
Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
GoogleVerity Chick is impressive; she was on top of everything during my property purchase - Verity ensured that completion occurred even before the deadline that I had set.
On top of this, I really enjoyed working with Verity - her enthusiasm and positivity took a lot of the stress out of the process for me.
If you are looking for an estate agent, Verity is a safe pair of hands to get everything over the line.
Oscar · 23 October 2021
Agent replied · 22 October 2024
Dear Oscar, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Verity in our West Kensington office will be thrilled to read this. We hope that we can assist you in the future. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAvni Patel and James Balitaan were an excellent team helping us purchase on our new property. They were highly communicative throughout, extremely organised to keep the purchase on track and had a fine eye to detail. From a first time buyer perspective, Avni's phenomenonal expertise of the conveyancing process was invaluable.
James · 25 February 2024
Agent replied · 22 October 2024
Dear James, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
TrustpilotBrilliant service!
Dexters were extremely professional and had a great knowledge of the market. Really helped us secure our dream flat - special mention to Brandon who was a pleasure to deal with and extremely responsive throughout the process.
Will · 17 November 2025
★★★★★ 5/5
TrustpilotElizabeth Booker is our property…
Elizabeth Booker is our property manager and she is just great. She is attentive, conscientious and thorough, hugely helpful and approachable. Great job!
Niall · 17 March 2026
★★★★★ 5/5
GoogleOur letting consultant - Livina Diallo was amazing. She helped us all the way from finding us the flat, tayloring the options to our preferences, to making an offer, moving in and even advising us on how to set up the bills.
We are so pleased with her positive and hands on attitude!
Thank you livina!
ANA · 23 October 2023
Agent replied · 22 October 2024
Dear Ana, Thank you for your kind comments regarding Livina and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotWe dealt with Zen from the Battersea…
We dealt with Zen from the Battersea branch when we managed to lock ourselves out of the house (!) the other evening. We called the branch immediately, Zen was the only person left in the office and was just about to leave for the day, but she kindly stayed and waited for us to get there so we could pick up a spare set of keys. We were so grateful! Thank you - Highly recommended!
Olivia · 11 November 2021
Agent replied · 22 November 2024
Dear Olivia, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotReally great experience
Really great experience. When we asked for approval to upgrade some kitchen appliances, our account manager Neil went out of his way to talk to the landlord, not only obtaining approval but also a split cost agreement and managing to find the same appliances at a cheaper discounted price. Thanks!
Frederik · 5 March 2024
Agent replied · 27 October 2024
Dear Frederik, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service - Kiera Foster and her team have been…
Kiera Foster and her team have been really helpful in resolving maintenance issues for me, obtaining different quotes to ensure I get the best price. Kiera has been great at providing me the info I need for my new Landlord licence and explaining the changes. Thank you Kiera and team! Best wishes, Jennie Rimmer
Jennie · 8 December 2023
Agent replied · 27 October 2024
Dear Jennie, Thank you for your kind comments regarding Kiera and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe couldn't be happier with the professionalism and service at Dexters in West Kensington. Our flat was only on the market a matter of weeks before a sale was agreed. We particularly appreciated the care taken during the Covid-19 pandemic to wear gloves and masks. The agents showing the flat were always smartly dressed and professional - not at all smarmy.
We'd particularly recommend James Wittich, whose calming demeanour helped us cope with the stress of selling a home. He was great to work with and helped keep things ticking over at a good pace.PositiveResponsiveness, Quality, Professionalism
Chloe · 23 October 2020
Agent replied · 22 October 2024
Dear Chloe, Thank you so much for the fantastic feedback, the team at West Kensington are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe had an excellent experience with our realtor James. James was extremely friendly and patient during our viewings. He was extremely professional, very attentive and made sure all our questions related to the property were addressed. When our offer was accepted James was on top of things from the very beginning ensuring all lines of communication between us and the sellers were transparent and efficient. He was in constant contact with the solicitors on both sides and ensured that all queries were addressed promptly to avoid any delays. He ensured that our exchange happened smoothly and quickly with no issues. We highly recommend James and Dexter given the top quality service we had. Thank you James!PositiveResponsiveness, Quality, Professionalism, Value
Dalia · 23 October 2020
Agent replied · 22 October 2024
Dear Dalia, I was delighted to read the comments in relation to our West Kensington office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotJess Lynagh , keep up the good work
Hithis is the time of the year , when we got report about the tenants and property status ,I must say, worry not , Jess Lynagh took care of it , with good reports , the flat was clean and neat , Jess Lynagh done an excellent jobs.Great work , keep up the good work I think pay raise is one thing to consider ,Regards
Joe · 27 January 2023
Agent replied · 27 October 2024
Dear Joe, Thank you for your kind comments regarding Jess and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat Experience as a landlord
We have worked with Claire Gallagher-Doherty at Dexter's to let our properties for many years. Things are run smoothly, rents paid on time and they have found good, solid tenants that stay for long leases. The tenants seem happy and well looked after as well as the properties. Appreciate you and the team very much.
PF · 8 November 2023
Agent replied · 27 October 2024
Dear PF, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAlex, Oliver and Avni have been very supportive. We had a fantastic sales result from Oliver, selling our flat so quickly, twice, with some help from Zac, and great coaxing and finishing from Avni who kept the communication channels open when the legal process conspired to bring everything to a glacial pace. All this overseen by Alex who is the paradigm of calm, clear headed leadership, always available and happy to explain the situation to us. We highly recommend this team at Dexters West Kensington.
Susan · 1 January 2025
Agent replied · 8 January 2025
Dear Susan, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
TrustpilotQuick response
Quick response, always clarifying any questions, a very good agent.
KatherineFilpoJaquez · 12 October 2026
Agent replied · 16 October 2026
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotEXCELLENT ON EVERY FRONT
We have been using Dexters to manage our rental flat for many, many years and they have been excellent on every front. Over the past couple of years we have mainly dealt with Catherine McDowell who is a joy to talk to and who has been utterly dependable and efficient despite some quite challenging circumstances
Charlie · 30 October 2023
Agent replied · 27 October 2024
Dear Charlie, Thank you for taking the time to leave a lovely review regarding Catherine. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHighly recommended for hassle-free property management
I have chosen Dexter, and never regretted it. Christian Pengelly’s team is so organised and excellent in keeping me post on all the legislation changes. They keep me informed and I felt at ease throughout. Highly recommended if you a looking for a responsible agent.
Cherry · 14 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
