Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat estate agents
I would like to say special thanks to Monika who was really helpful and took care of everything during her inspection at my flat. She noted every fault during her visit and she was very quick to get in touch with my landlord to sort out everything in one day. I am really happy for choosing Dexters.
Ekin · 26 January 2024
Agent replied · 23 October 2024
Dear Ekin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotExceptional service and dependability.
Myra has managed my properties for over ten years. This is testament to how I value the excellent service she provides. Myra makes sure the tenants are taken care of, proactively resolving issues promptly and giving me the peace of mind that my properties are being managed effectively. I would highly recommend Myra. Her professionalism and experience are second to none.
Chris · 26 October 2023
Agent replied · 23 October 2024
Dear Chris,Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThanks to Zendeca
So far our experience of renting through Dexters has been straightforward and relatively easy. Zendeca from the Battersea branch went above and beyond to get us a viewing of our perfect property, despite it being her day off and viewings having already been completed. She worked hard to get to know us so we could make the best offer to the landlords, and was responsive and kept us updated throughout the whole process. Zendeca was also understanding of our requirements and requests, and arranged some flexibility for us where possible. We love our flat and we're very grateful to Zendeca and the Dexters Battersea team for making it possible.
Jack · 1 December 2021
Agent replied · 23 October 2024
Dear Jack, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotWe were incredibly impressed by Petros…
We were incredibly impressed by Petros exceptional skills and knowledge. Their deep understanding of trends helped us make informed decisions. We truly felt we had the best realtor guiding us, ensuring we got the best deal.
Sri · 12 May 2026
Agent replied · 25 May 2026
Dear Sri, Thank you for taking the time to leave a wonderful 5* review. Petros will be thrilled to read your kind comments. Kind regards, Asma
★★★★★ 5/5
GoogleBig thanks to Sian Allison and Avni Patel! They were exceptionally professional and helpful through the process of purchasing our flat. It was quite a smooth experience for us from the viewing to the exchange. They were perfectly responsive and had all our queries promptly answered. We were always kept in the loop about the steps. Highly recommended!
Onur · 29 December 2023
Agent replied · 24 October 2024
Dear Onur, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Hammersmith office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
Trustpilot11/10
Can't recommend highly enough, sensitive, flexible and responsive to your needs.
Special mention goes out to Nia in the lettings team at Dexters Lee, and Andrzej, Tyron & Sacha in the property management team. Persistent, tenacious, and always polite (and in all the right ways).
Ben · 7 October 2026
★★★★★ 5/5
GoogleHighly recommend getting in touch with the Dexters team. Manny was able to show us properties that had not yet been added to the Dexters site and was very prompt in acting as a go-between for our comms with the landlord once we had placed an offer.
Darragh · 26 July 2024
Agent replied · 24 October 2024
Dear Darragh, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GooglePromised and delivered! I have used Dexters at Hammersmith office for the first time on the sale of my property and will be coming back. They have proven to be the agent to go to. Hannah was an absolute star in this process. It was refreshing to see an agent so hard working and proactive. Her positive approach and high energy massively helped for sale to go smoothly and she was always there on the other end of the line when needed. Highly recommend and will be using them again.PositiveResponsiveness, Quality, Professionalism, Value
Paul · 25 October 2021
Agent replied · 24 October 2024
Dear Paul. I was delighted to read the comments in relation to our Hammersmith office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 4/5
TrustpilotWe recently moved into our apartment
We recently moved into our apartment. Unfortunately the apartment had issues but the maintenance team were fantastic. I really appreciate how Petros helped me resolved every issue, he walked me through it and checked that everything was completed. The Dexter’s management team are so supportive and helpful. Issues were quickly resolved.
Odessa · 10 May 2024
Agent replied · 23 October 2024
Dear Odessa, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent communications
Donalina has been instrumental in keeping me updated with an issue I reported around a water leak in a flat above mine. She always called me and for me that’s the best thing about her. So many times I engage with agents who say they’ll call back and it never happens. Not the case with Donalina. Very good 👍🏽.
Tita · 18 November 2023
Agent replied · 23 October 2024
Dear Tita, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI've been living in Hammersmith for a little while and I always look at what Dexters has to offer when I am looking for an upgrade in the area. Properties are at least as good as shown in the photos which makes viewings straightforward. The team, and particularly Georgina Cannon who sorted everything out for the new flat I am now renting, is super efficient and lovely in all communications. Thank you!
François · 25 October 2022
Agent replied · 24 October 2024
Dear François, thank you for your 5* review. We are thrilled to read that you have had a great experience with the team in our Hammersmith office. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotA very responsive team and more…
A very responsive team and more importantly understands the issues you’re trying to solve and works on your behalf to get them fixed. Thankful to have Stephanie Thame managing things for me and will always see things through to ensure any issue is fully resolved.
Noah · 8 October 2026
★★★★★ 5/5
TrustpilotGreat services and very professional
We recently moved into our new rental house with help from Ashley at Dexters Battersea. Ashley has been super helpful throughout the whole rental process. Very professional, effective, thoughtful, and perfect in following up and giving updates. We are very impressed with the service that Ashley provided. We were dealing with another Real Estate company when looking for a rental house in the same area, and we were so glad that we went with Dexters but not the other company which happened to carry the same house we rented through Dexters!
Daphne · 22 September 2021
Agent replied · 23 October 2024
Dear Daphne, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotExemplary Service - Highly Recommend
The service we have received from Dexter's has been excellent throughout. The constant contact with the sales team is so reassuring - which was not the case with other estate agents. Elli was such an incredible help when it came to trying to complete our deal - offering expert advice, while listening and understanding all the concerns we had. Her support was invaluable during what was a very stressful time.I would definitely recommend Dexter's to anyone looking to sell their property in the city.
Tim · 16 September 2021
Agent replied · 23 October 2024
Dear Tim, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 1/5
TrustpilotDexters Bloomsbury was the worst
Dexters Bloomsbury was the worst nightmare one could imagine. The house was disgusting and dirty and they have failed to professionally clean it for 3 days. They repeatedly breached the contract by failing to provide a clean house and free of other people stuff. On top of that, the previous tenants had Covid and still they did not care about cleaning it. Honestly, if you want to live in a decent place and deal with reasonable people I strongly advise you not to use this letting agency
Chiara · 4 September 2021
Agent replied · 23 October 2024
Dear Chiatra. We are concerned to read your review and would like to look into this for you. Can you please contact us at customerrelations@dexters.co.uk with more information. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleI cannot thank Christian and the team at Dexters enough for all their help with our recent move.
Christian is an efficient, hard-working, and friendly individual. He kept us updated along every step of the way. There were a few more hurdles than we anticipated, however I trusted that we were in good hands.
I am incredibly impressed with the quality of service provided and I am sure we will continue to use Dexters in the future.PositiveResponsiveness, Quality, Professionalism
Daniel · 25 October 2021
Agent replied · 24 October 2024
Dear Daniel, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotFlat 55 Fernwood
My name is Rafael Zeballos, Flat 55 Fernwoodover the last few weeks, I leased with Jamie Nash in several topicshe was really approachable and very helpful, returning to emails in good time and with positives solutionsHe managed to leased between me and Landlord based in South Africa to sort out furniture to be updated and old furniture collected. Jamie was very helpful along the wayAs a result, we have signed a new 3-year contract.We also organised smart meters installationoverall, very pleasedKind Regards
Rafael · 20 August 2021
Agent replied · 23 October 2024
Dear Rafael, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent and professional
This is the first time I’ve let a property and I’ve found the islington branch to be excellent .. I’ve dealt with Adam king and Jude hill and they both been great ( being new to this I’ve had lots of questions and they both been on hand to answer all my queries immediately !!) they rented my property within days of me instructing them which is fantastic .. excellent and professional service would happily recommend them .
Mr · 19 December 2021
Agent replied · 23 October 2024
Dear Mr Lancaster, thank you for taking the time to leave a 5* review for the team in our Islington office. I will ensure your lovely comments are passed onto the team. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 4/5
GoogleSian is a great estate agent! She's straight forward, professional and trustworthy. We had a great experience working with her to sell our house. She fully understood our priorities and needs, and always endeavored to meet them. On top, she's friendly and thoughtful throughout!
Sarah · 25 August 2024
Agent replied · 24 October 2024
Dear Sarah, Thank you for your kind comments regarding Sian and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotHighly recommended and great service! (:
We've just moved to a property managed by Dexters, and we are extremely satisfied with the service we received until now. Our property manager Neil Plitis was and is very quick to resolve any issues we have and provide us with the right solutions.
NBC · 23 August 2024
Agent replied · 23 October 2024
Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleAustin was a great help to us, couldn't recommend him more highly! His excellent knowledge of the market, the properties he showed to us, and his personal touch made the whole process much more relaxing.
He is a step above the rest!
Sam · 24 September 2024
Agent replied · 24 October 2024
Dear Sam, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotTerrific 🙂
Moved into a rental property recently and Dexter’s are hands down the best property agency I’ve experienced. We had a long list of requests and our property manager Nabil has been incredibly helpful and responsive. ⭐️⭐️⭐️⭐️⭐️
JD · 20 December 2024
Agent replied · 23 October 2024
Dear JD, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotDexters - tenants beware
A friend has been waiting three weeks for central heating to be restored. His wife is nursing a four month old in a freezing flat. There is mould growing in the flat and the baby has developed a cough. Subcontractors and Dexters are unable to establish a timeframe to get adequate heating working again. Snow is forecast…..
Liz · 27 November 2023
Agent replied · 23 October 2024
Dear Liz, I am sorry to read your 1* review comments. Thank you for providing further information to us. I have passed your comments to our Area Director as we are keen to discuss this further. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service from property managers
Dexters manages the apartment I rent in Lower Holloway, they are very supportive and quick whenever we signal an issue in the property. During the last visit, their Senior Property Manager Petros Giorganios went above and beyond in showing us how to better use and maintain the heating system, on top of being very kind and courteous.
Davide · 24 November 2023
Agent replied · 23 October 2024
Dear Davide, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.